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Mr. Yohanes
Je ry Johary
Cul va ng Organisa onal Resilience
Most
Influential
Leader to
Look Up to
in2024
Leadership is not about
titles, positions, or
owcharts. It is about one
life inuencing another.
J O H N C . M A X W E L L
www.insightsssucess.com
In a world teeming with complexities,
challenges, and rapid changes, the essence of
leadership remains a beacon guiding societies
toward progress and stability. As we traverse
through the second volume of our exploration into
the Most Influential Leader to Look Up To 2024,
it becomes increasingly evident that leadership
transcends mere authority; it embodies vision,
resilience, and empathy.
The landscape of leadership in 2024 is diverse and
dynamic, spanning various sectors, cultures, and
ideologies. From politics to business, from
grassroots activism to technological
innovation, leaders emerge, each leaving
an indelible mark on their respective
domains.
In this volume, we spotlight Mr.
Yohanes Jeffry Johary, the
Managing Director of OCS
Indonesia (PT OCS Global
Services). With a career spanning
28 years, Jeffry’s journey
represents a blend of expertise and
vision, steering organizations
toward enduring success. His
strategic insight, honed through
diverse experiences, highlights the
transformative power of effective
leadership in fostering growth amidst
complexity and uncertainty.
In a world grappling with unprecedented global
challenges, from climate change to economic
inequality, the importance of visionary leadership
cannot be overstated. Leadership is not merely about
occupying positions of authority; it is about
inspiring others to dream more, learn more, do more,
and become more.
luen
n
I tial Lead
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Creds
Editor-in-chief
Managing Editor
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Co-designer
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Business Development Executive
Digital Marketing Manager
Technical Head
Research Analyst
Circulation Manager
Merry D'Souza
Preston Bannister
Eva Miller
Michael Warner
Donna Claus
Yasmin Nasser
Sherin Rodricks
Jenny Jordan
Reem Almasoud, Sheldon Miller
Isabel Barnes
Phil Simon
Helena Smith
Finn Wilson
sales@insightssuccess.com
April, 2024
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Success is not how
high you have
climbed, but how you
make a positive
difference to the world.
- Roy T. Bennett
www.insightsssucess.com
Mr. Yohanes Jeffry Johary
Managing Director
OCS Indonesia
(PT OCS Global Services)
Mr. Yohanes
Je ry Johary
Cul va ng Organisa onal Resilience
,
,To ensure sustained commitment to
these long-term goals, Je ry emphasizes
the importance of keeping the
organization at the forefront of industry
trends, setting it apart from competitors.
C O V E
R
S T O Y
Orchestrating Growth Strategies!
In the modern landscape of strategic leadership,
navigating life's challenges with purpose is not merely
a slogan but a guiding principle for success. Amidst
ever-changing market dynamics and evolving business
models, individuals like Mr. Yohanes Jeffry Johary
embody resilience and determination, steering industries
toward sustainable growth and innovation. Grounded in
principles of seizing the opportunities and prioritising
impactful actions, they break conventional barriers to drive
positive change and promote organisational excellence.
At the forefront of strategic leadership stands Mr. Yohanes
Jeffry Johary, the Managing Director of OCS Indonesia
(PT OCS Global Services). With a career spanning 28
years, Jeffry's journey represents a blend of expertise and
vision, steering organisations towards enduring success. His
strategic insight, honed through diverse experiences,
highlights the transformative power of effective leadership
in fostering growth amidst complexity and uncertainty.
Within OCS Indonesia (PT OCS Global Services) there is
a commitment to fostering sustainable growth and
innovation. The company is seen as a leader in progress,
aligning its efforts with broader societal objectives and
environmental goals. Through a strategic blend of
innovation, digitalisation, and ESG initiatives, OCS
Indonesia seeks to redefine industry standards and inspire a
future-ready workforce, thereby contributing to Indonesia's
vision for sustainable development and prosperity.
Let’s investigate further to learn more:
Navigating Life's Challenges with Purpose
Jeffry is guided by two fundamental principles in life:
seizing the day as if there is no tomorrow (carpe diem) and
always enjoying the moment (profiter du moment). His
main goal is to improve people’s lives and help them
change for the better. Jeffry's past experiences have made
him grateful and independent, so he can handle tough
situations by prioritising the most important tasks to keep
moving forward.
With a background in accounting, Jeffry brings a
methodical approach to managing and resolving complex
problems. He adeptly navigates demanding situations with
rationality and efficiency. Although he had the chance to
pursue formal education in mathematics, chemistry, and
biology, he chose a different path, aspiring to become a
"company doctor" and starting his career journey from
scratch. He strategically positioned himself for future
endeavours aimed at driving positive change.
Jeffry's motivation to rise to a senior executive leadership
role comes from his belief that elevated authority and
responsibility offer greater freedom and the ability to
positively influence more lives. He firmly advocates that a
robust strategy should not only inform decision-making
processes but also enhance execution, thereby maximising
its overall positive impact.
Architecting Growth in Dynamic Markets
In his view, Jeffry highlights the crucial role of a CFO as
a Value-Creation Architect, responsible for steering
sustainable profitable growth and aligning all aspects of the
business with the overarching business strategy. Expanding
on this idea, he suggests that as CEOs take on broader
responsibilities, they become essential Growth Architects,
ensuring ongoing continual business expansion and
relevance in ever-changing markets.
To navigate through VUCA (Volatile, Uncertain, Complex,
Ambiguous) and BANI (Brittle, Anxious, Non-Linear,
Incomprehensible) scenarios, Jeffry advises CEOs to
embrace creative thinking and decisive action, fostering a
culture of innovation and optimism across the organisation.
He stresses the need for a resilient and adaptable
organisational structure, along with the ability to anticipate
market trends, empowering companies to tackle challenges
with confidence and positively impact stakeholders. This
approach not only builds resilience but also fuels long-term
growth.
While systems and processes provide the foundation, Jeffry
underscores the crucial role of individuals within the
Je ry's motivation to ascend to a senior
executive leadership role stem from his
belief that with elevated authority and
responsibility comes the opportunity for
greater freedom and the ability to
positively in uence more lives.
,
,
,
,
organisation in driving progress. A skilled architect, he
believes, understands the organisation's dynamics and
readiness, enabling effective strategic decision-making to
implement chosen strategies.
Fostering Sustainable Growth Through Innovation
In his leadership approach, he emphasises nurturing
systems, processes, and infrastructure that foster continuous
learning, development, and innovation within the
organisation. Understanding the need to thrive in today’s
fast-paced market, Jeffry prioritises efficiency, flexibility,
sustainability, and customer experience at every stage of
value creation.
His leadership focuses on four key elements: Innovation,
Digitalisation, ESG Initiatives, and Customer Experience,
all crucial for ensuring the sustainable growth and relevance
of the organisations he oversees.
At the core of this journey are Innovation and Customer
Experience, forming a constant cycle of evolution to stay
competitive and drive innovation amidst challenges.
Strategic Digitalisation efforts play a crucial role,
improving productivity and convenience for both internal
stakeholders and customers.
ESG initiatives demonstrate a dedication to long-term value
creation, with a focus on environmental and social
responsibility alongside operational excellence. Jeffry
stresses integrating sustainable business practices into daily
operations to ensure products, services, and practices
benefit communities and the environment.
The pursuit of "sustainable profitable growth" relies on a
robust process and unwavering commitment to the
principles of the "triple bottom line": profit, people, and the
planet. Jeffry highlights the importance of balancing these
elements to achieve lasting success and make a positive
impact.
Navigating Transformation
In his career journey, he faced a significant challenge:
steering a turnaround in the company’s business direction.
This meant shifting the organization's mindset and
revamping systems, processes, and infrastructure, all within
time and resources constraints, while keeping targets and
budgets intact. To add to the complexity, the company
underwent a change in shareholders midway through this
transformative period.
In this dynamic environment, the company had to balance
delivering strong business performance with managing
substantial changes, such as shifts in customer sectors,
infrastructure enhancements, and operational adjustments
due to digitalisation. Key to overcoming these challenges
was ensuring the mental and emotional resilience of both
individuals and the organisation as a whole, fostering
optimism as a driving force for positive business outcomes.
Instead of being overwhelmed by the complexity of the
challenges, Jeffry focused on seeking solutions, breaking
down obstacles into manageable tasks, setting priorities,
and addressing them step by step. He cultivated a
collaborative environment, forming strong project teams,
promoting teamwork, and encouraging open
communication to gather diverse perspectives and expedite
potential solutions.
Maintaining a growth mindset was crucial for Jeffry,
enabling him to see challenges as opportunities for personal
and professional development. He viewed setbacks as
valuable learning experiences, recognising that failures
served as stepping stones towards eventual success. During
tough times, patience and tenacity were essential,
acknowledging that not all problems could be swiftly
resolved, yet persisting, nonetheless. Through thorough
analysis of failures, Jeffry gained valuable insights for
future improvement, while also ensuring to recognise and
celebrate successes with the team.
Mentorship and Leadership
Throughout his 28-year career, Jeffry has been fortunate to
learn valuable lessons from esteemed mentors from cross
various industries. From family members to educators,
these mentors emphasised integrity, laying a strong
foundation for his personal growth. Professional mentors
further enriched his journey, providing growth
opportunities, guidance, knowledge sharing, and
constructive feedback. Their support proved crucial in
navigating challenges, accelerating learning, and building
invaluable networks, ultimately contributing to his skill
development and confidence. Each mentor imparted lessons
that shaped Jeffry’s character.
The transition from CFO to CEO posed challenges,
compounded by external factors like the COVID-19
pandemic and internal crises. Amidst these trials, Jeffry
found steadfast support and guidance from a remarkable
leader and mentor, Roland Salameh (Regional CEO of
Asia Pacific and Middle East at OCS). Roland's mentorship
boosted Jeffry's confidence, facilitated internal networking
with Atalian and OCS, and guided him towards success
during and after the transition phase.
A key lesson Jeffry learned from Roland was the analogy of
the CEO to a conductor. Understanding each individual
within the organisation, aligning them towards a shared
vision, and leading by example became paramount.
Regardless of cultural difference, clarity about the future is
a universal aspiration. Roland's advice to empower capable
individuals and delegate responsibilities deeply resonated
with Jeffry, shaping his leadership philosophy. This counsel
remains etched in his heart as a constant reminder of
effective leadership principles.
Fostering Innovation Through Diversity
To nurture innovation within OCS Indonesia organisation,
Jeffry emphasises the importance of implementing
Diversity, Equity, and Inclusion (DEI) initiatives. These
efforts are crucial for creating a sense of belonging among
his team members enabling everyone to unleash their full
potential and drive innovation.
OCS Indonesia’s commitment to DEI starts from the top,
with leadership setting the tone and direction for the entire
company. Taking a top-down approach ensures that DEI
remains a priority and becomes ingrained in the company
culture.
Led by the CEO, the leadership team plays a critical role in
fostering an environment that encourages innovation and
supports business growth through DEI initiatives. This
means ensuring diverse representation within the
organisation and valuing the inputs, ideas, and perspectives
of every individual. It also involves consistently
acknowledging and redistributing authority to promote
fairness. Integrating all aspects of DEI - Diversity, Equity,
and Inclusion - is essential. Neglecting Equity, for example,
could lead to unequal distribution of opportunities and
promotions. Likewise, lacking Diversity may result in a
homogeneous culture and limited viewpoints.
A diverse leadership approach is crucial for embracing and
appreciating a variety of backgrounds, experiences, and
perspectives, which ultimately fuels sustained growth and
success. This inclusive approach ensures that the company
strategies are enriched by diverse perspectives, enhancing
the adaptability in dynamic markets. It's important to note
that DEI encompasses a wide range of identities and
experiences beyond gender, highlighting the need for
comprehensive inclusion efforts.
Strategic Leadership
In balancing short-term objectives with a long-term vision,
Jeffry stresses the importance of setting achievable
milestones that align with broader organisational goals. He
takes a proactive approach by prioritising tasks that not
only contribute to immediate progress but also support
long-term objectives. Regularly reassessing and adjusting
the strategies ensures that the short-term actions stay in line
with the overarching goals, making it easier to integrate the
immediate needs with future aspirations. At the core of this
strategy is efficient resources management, which involves
optimising available resources, identifying key assets,
strategically allocating them based on priorities, and
fostering a culture of creativity and flexibility within the
team.
In facing the challenges of leadership, Jeffry acknowledges
the presence of "Leadership Dilemmas," which often
involve making tough decisions amidst conflicting values or
interests. To anticipate such challenges, he takes a proactive
approach by staying informed about potential obstacles and
nurturing a strong ethical foundation. To address these
dilemmas, Jeffry regularly reevaluates situations and seeks
diverse perspectives, refining his decision-making skills to
navigate ambiguity and complexity effectively.
By integrating Environmental, Social, and Governance
(ESG) considerations into the long-term strategy, Jeffry
recognises the importance of sustainable business practices
in driving long-term value creation. This shift in mindset
from short-term profit maximisation to sustainable value
creation entails considering the environmental and social
impacts of all business decisions in the short term.
Elevating Leadership
According to Jeffry, strategic thinking and calculated risk-
taking are key to successful leadership. He believes that
effective leaders pose qualities like strong communication,
adaptability, empathy, decisiveness, and the ability to
inspire and motivate others.
Additionally, Jeffry stresses the importance of self-
awareness and learning agility among leaders, which help
them understand their strengths, weaknesses, and values,
and immediately perform self-improvement to learn,
unlearn, and relearn. This self-awareness leads to better
decision-making, fosters humility, and create a positive
work culture by enabling leaders to navigate challenges
with a clear understanding of their impact on others.
Jeffry and the Executive Committee (Excom) make it a
priority to nurture and develop these qualities through
continuous learning, seeking feedback, and embracing
challenges. They engage in mentorship, organise internal
leadership development programmes like development
round tables, and actively reflect on their experiences to
hone their skills and competencies. Moreover, they
emphasize effective communication, empathy, and fostering
a growth mindset as essential components of ongoing
leadership development.
Prioritising Self-Care for Balance
When it comes to managing his professional duties, Jeffry
stresses the need to prioritise self-care. he believes it’s
essential to be mindful of our wellbeing and intentionally
make choices that support it.
To maintain balance amidst his busy schedule, Jeffry
incorporate specific activities into his routine that bring him
joy and relaxation. For instance, he makes time for
activities like jogging on a treadmill while listening to
music three times a week and running outdoors for 4 to 5
kilometres at least once a week. He also sets realistic limits
to prevent burnout and knows when to say no to additional
commitments. To support his overall wellness, he stays
active, ensures he gets enough sleep, and practices
mindfulness techniques. Plus, he makes a point to
disconnect from work during off-hours and dedicates time
to hobbies, exercise, and relaxation for a more balanced and
fulfilling life.
Understanding the importance of a healthy work-life
balance, Jeffry believes that these habits should be
demonstrated from the top. This means setting clear
boundaries between work and personal time, prioritising
tasks wisely, managing time effectively, taking regular
breaks, and sticking to a consistent daily routine.
Additionally, maintaining open communication with
employees about availability and being willing to decline
extra commitments when needed are vital steps in achieving
a sustainable work-life balance.
Driving Sustainable Growth and Innovation
Jeffry sees his personal goals aligned with the company's
mission of making people and places the best they can be.
With a specific aim to boost contributions to sustainable
human capital infrastructure, Jeffry wants to ramp up
productivity and encourage collaboration across industries
to support Indonesia's vision for its Golden Year 2045. Key
to these efforts is rolling out structured learning and
development programmes that go beyond basic skills,
empowering workers with tech-savvy and ESG solutions
know-how.
Understanding the environmental and climate challenges
facing Indonesia, a country of islands with large population,
Jeffry stresses the need for decarbonisation. This goes
beyond just technology and economic; it involves shifting
social values and behaviours. Leveraging OCS Indonesia’s
influence across different sectors, he plans to drive
grassroots environmental improvements. By equipping
employees with lifelong skills, this initiative not only boost
economic and educational opportunities but also enhances
access to healthcare services. To make this happen, Jeffry is
forging collaborations to tap into the strengths and insights
of various players in the ecosystem to shape a future-ready
workforce.
To ensure the organisation stays committed to these long-
term objectives, Jeffry emphasizes the importance of
staying ahead of industry trends, setting OCS Indonesia
apart from competitors. This main maintaining a keen focus
on innovation, digitalisation, ESG initiatives, and customer
experiences to sustain and expand the company's market
presence.
Guiding Principles
for
Making
In every facet of life, from personal
choices to professional
responsibilities, decision-making
plays a pivotal role in shaping
outcomes and determining success.
However, the manner in which
decisions are made can vary
significantly, influenced by factors
such as individual values,
organizational culture, and societal
norms. At the heart of effective
decision-making lies ethical
leadership—a philosophy that
prioritizes integrity, fairness, and
accountability. Further, we delve into
the guiding principles for decision-
making and explore how ethical
leadership principles can foster
responsible and sustainable decision-
making practices.
Understanding Ethical Leadership
Ethical leadership encompasses a set of
principles and values that guide
individuals and organizations in
making morally sound decisions. At its
core, ethical leadership emphasizes
honesty, transparency, and respect for
the rights and dignity of others. Ethical
leaders recognize the importance of
upholding integrity and adhering to
ethical standards, even in the face of
challenges or temptations. By setting a
positive example and promoting ethical
behavior, ethical leaders inspire trust
and cultivate a culture of integrity
within their organizations.
The Importance of Ethical Decision-
Making
Ethical decision-making is crucial for
several reasons. Firstly, it helps
organizations build trust and credibility
with stakeholders, including
employees, customers, investors, and
the community at large. When
individuals perceive an organization as
ethical and trustworthy, they are more
likely to engage with it positively and
support its mission and objectives.
Secondly, ethical decision-making
contributes to long-term sustainability
and success. By considering the
broader impact of their actions on
various stakeholders, organizations can
mitigate risks, prevent reputational
damage, and foster positive
relationships that endure over time.
Guiding Principles for Ethical
Decision-Making
Integrity and Honesty: Ethical
leaders prioritize honesty and integrity
in all their dealings. They
communicate truthfully, uphold their
commitments, and act in a manner
consistent with their values and
principles. By maintaining
transparency and integrity, leaders
inspire trust and confidence among
their followers and stakeholders.
Fairness and Equity: Ethical
decision-making involves treating all
individuals fairly and impartially,
regardless of their background, status,
or affiliations. Ethical leaders strive to
create a culture of inclusivity and
diversity, where every voice is heard
and every perspective is valued. They
make decisions based on merit and
fairness, without favoritism or bias.
Respect for Human Dignity: Ethical
leaders respect the inherent worth and
dignity of every individual. They
uphold human rights and dignity, and
they reject discrimination, harassment,
or exploitation in any form. By
fostering a culture of respect and
dignity, ethical leaders create an
environment where everyone feels
valued and empowered to contribute
their best.
Accountability and Responsibility:
Ethical leaders take responsibility for
their actions and decisions. They hold
themselves and others accountable for
upholding ethical standards and
meeting organizational goals. By
promoting a culture of accountability,
leaders ensure that decisions are made
thoughtfully and transparently, with
consideration for their potential impact
on stakeholders.
Consideration of Consequences:
Ethical decision-making involves
carefully considering the potential
consequences of actions and decisions.
Leaders assess the short-term and long-
term effects of their choices on various
stakeholders, including employees,
customers, shareholders, and the
broader community. By weighing the
potential risks and benefits, leaders can
make informed decisions that align
with their ethical values and
organizational objectives.
Empathy and Compassion: Ethical
leaders demonstrate empathy and
compassion towards others. They seek
to understand the perspectives and
experiences of different individuals and
show genuine concern for their well-
being. By practicing empathy and
compassion, leaders build strong
relationships, foster trust, and promote
a culture of caring and support within
their organizations.
Ethical Leadership in Action
Ethical leadership is not just a
theoretical concept; it is a practical
approach that can be applied in various
contexts and situations. Whether
leading a team, managing a project, or
navigating complex ethical dilemmas,
ethical leaders rely on their guiding
principles to inform their decisions and
actions. By consistently demonstrating
ethical leadership qualities, leaders can
inspire others to uphold ethical
standards and contribute to the greater
good.
Conclusion
In a world marked by rapid change and
increasing complexity, ethical
leadership serves as a guiding beacon,
illuminating the path forward with
integrity, fairness, and accountability.
By adhering to guiding principles for
ethical decision-making, leaders can
navigate challenges, build trust, and
create sustainable value for their
organizations and society as a whole.
As we strive to address the pressing
issues of our time, ethical leadership
remains essential for shaping a better,
more equitable future for all.
Ethical Leadership
Integrity is doing the
right thing, even when
no one is watching.
C . S . L E W I S
www.insightsssucess.com
The Evolution
of
in the
In today's rapidly changing
landscape, the digital age has
revolutionized the way we work,
communicate, and lead. With the
advent of new technologies, shifting
paradigms, and emerging trends,
leadership in the digital age has
undergone a profound transformation.
Gone are the days of traditional top-
down hierarchies; instead, modern
leaders must embrace innovation,
agility, and adaptability to thrive in the
digital era.
In this article, we explore the evolution
of leadership in the digital age and
delve into how innovative approaches
are shaping the future of leadership!
The Digital Revolution
The digital revolution has ushered in
an era of unprecedented connectivity,
accessibility, and innovation. From
artificial intelligence and big data
analytics to cloud computing and the
Internet of Things (IoT), technological
advancements have reshaped every
aspect of our lives. In the workplace,
these advancements have led to the
automation of tasks, the proliferation
of remote work, and the rise of virtual
collaboration tools. As organizations
navigate this digital landscape,
leadership must evolve to meet the
demands of an increasingly complex
and dynamic environment.
Innovation as a Core Competency
Innovation has become a core
competency for leaders in the digital
age. In a world where change is
constant and disruption is the norm,
leaders must foster a culture of
innovation that encourages
experimentation, creativity, and
continuous improvement. By
embracing innovation as a mindset
rather than a buzzword, leaders can
inspire their teams to think outside the
box, challenge the status quo, and drive
meaningful change. Whether it's
developing new products, processes, or
business models, innovative leaders are
at the forefront of driving growth and
success in the digital age.
Agility and Adaptability
In the digital age, agility, and
adaptability are essential qualities for
effective leadership. As technology
continues to evolve at breakneck
speed, organizations must be nimble
and responsive to changing market
dynamics and customer needs. Leaders
who possess the ability to pivot
quickly, make informed decisions, and
navigate uncertainty with confidence
are better positioned to succeed in
today's fast-paced business
environment. By fostering a culture of
agility and adaptability, leaders can
empower their teams to thrive in the
face of disruption and uncertainty.
Empowerment and Collaboration
Leadership in the digital age is no
longer about command and control; it's
about empowerment and collaboration.
In a world where knowledge is readily
accessible, and expertise is distributed,
leaders must empower their teams to
take ownership of their work, make
decisions autonomously, and
collaborate across organizational
boundaries. By fostering a culture of
trust, transparency, and open
communication, leaders can harness
the collective intelligence of their
teams and drive innovation and
creativity. Empowered teams are more
engaged, motivated, and productive,
leading to better outcomes for the
organization as a whole.
Data-Driven Decision-Making
In the digital age, data has become a
powerful tool for informing decision-
making and driving business growth.
Leaders who harness the power of data
analytics and insights are better
equipped to make informed decisions,
identify opportunities, and mitigate
risks. By leveraging data-driven
decision-making, leaders can gain a
deeper understanding of customer
preferences, market trends, and
competitive dynamics, enabling them
to stay ahead of the curve and
capitalize on emerging opportunities.
From predictive analytics to machine
learning algorithms, data-driven
leaders are at the forefront of driving
innovation and driving organizational
success.
Leading with Purpose and Impact
In an increasingly interconnected
world, leaders in the digital age must
lead with purpose and impact. Beyond
driving profits and shareholder value,
modern leaders are expected to
prioritize social responsibility,
environmental sustainability, and
ethical leadership. By aligning their
organizations' purpose with societal
needs and global challenges, leaders
can inspire their teams to make a
positive difference in the world.
Whether it's addressing climate
change, promoting diversity and
inclusion, or advancing social justice,
purpose-driven leaders are driving
meaningful change and leaving a
lasting impact on society.
In conclusion, As we navigate the
complexities of the digital age,
leadership continues to evolve in
response to emerging trends,
technologies, and challenges. From
fostering innovation and agility to
empowering teams and leading with
purpose, modern leaders are at the
forefront of driving change and
shaping the future of work. By
embracing innovation, collaboration,
and data-driven decision-making,
leaders can navigate uncertainty with
confidence and lead their organizations
to success in the digital era. As we look
to the future, one thing is clear: the
evolution of leadership in the digital
age is innovation incarnate, with
endless possibilities for those willing
to embrace change and lead with vision
and purpose.
Innova on Incarnate
Leadership is the capacity
to translate vision into reality.
- Warren Bennis
Most Influential Leader to Look Up To In 2024 (2).pdf

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Most Influential Leader to Look Up To In 2024 (2).pdf

  • 1. Mr. Yohanes Je ry Johary Cul va ng Organisa onal Resilience Most Influential Leader to Look Up to in2024
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  • 3. Leadership is not about titles, positions, or owcharts. It is about one life inuencing another. J O H N C . M A X W E L L www.insightsssucess.com
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  • 5. In a world teeming with complexities, challenges, and rapid changes, the essence of leadership remains a beacon guiding societies toward progress and stability. As we traverse through the second volume of our exploration into the Most Influential Leader to Look Up To 2024, it becomes increasingly evident that leadership transcends mere authority; it embodies vision, resilience, and empathy. The landscape of leadership in 2024 is diverse and dynamic, spanning various sectors, cultures, and ideologies. From politics to business, from grassroots activism to technological innovation, leaders emerge, each leaving an indelible mark on their respective domains. In this volume, we spotlight Mr. Yohanes Jeffry Johary, the Managing Director of OCS Indonesia (PT OCS Global Services). With a career spanning 28 years, Jeffry’s journey represents a blend of expertise and vision, steering organizations toward enduring success. His strategic insight, honed through diverse experiences, highlights the transformative power of effective leadership in fostering growth amidst complexity and uncertainty. In a world grappling with unprecedented global challenges, from climate change to economic inequality, the importance of visionary leadership cannot be overstated. Leadership is not merely about occupying positions of authority; it is about inspiring others to dream more, learn more, do more, and become more. luen n I tial Lead e r s h i p T r a n s f o r m i n g t h e B u s i n e s s W dlro
  • 6. Creds Editor-in-chief Managing Editor Executive Editor Visualizer Art & Design Head Co-designer Business Development Managers Marketing Manager Business Development Executive Digital Marketing Manager Technical Head Research Analyst Circulation Manager Merry D'Souza Preston Bannister Eva Miller Michael Warner Donna Claus Yasmin Nasser Sherin Rodricks Jenny Jordan Reem Almasoud, Sheldon Miller Isabel Barnes Phil Simon Helena Smith Finn Wilson sales@insightssuccess.com April, 2024 Copyright © 2024 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success. Follow us on : www.facebook.com/insightssuccess/ www.twitter.com/insightssuccess Corporate Ofce Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-859-2600 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com RNI No.: MAHENG/2018/75953 We are also available on :
  • 7. Success is not how high you have climbed, but how you make a positive difference to the world. - Roy T. Bennett www.insightsssucess.com
  • 8. Mr. Yohanes Jeffry Johary Managing Director OCS Indonesia (PT OCS Global Services)
  • 9. Mr. Yohanes Je ry Johary Cul va ng Organisa onal Resilience , ,To ensure sustained commitment to these long-term goals, Je ry emphasizes the importance of keeping the organization at the forefront of industry trends, setting it apart from competitors. C O V E R S T O Y
  • 10. Orchestrating Growth Strategies! In the modern landscape of strategic leadership, navigating life's challenges with purpose is not merely a slogan but a guiding principle for success. Amidst ever-changing market dynamics and evolving business models, individuals like Mr. Yohanes Jeffry Johary embody resilience and determination, steering industries toward sustainable growth and innovation. Grounded in principles of seizing the opportunities and prioritising impactful actions, they break conventional barriers to drive positive change and promote organisational excellence. At the forefront of strategic leadership stands Mr. Yohanes Jeffry Johary, the Managing Director of OCS Indonesia (PT OCS Global Services). With a career spanning 28 years, Jeffry's journey represents a blend of expertise and vision, steering organisations towards enduring success. His strategic insight, honed through diverse experiences, highlights the transformative power of effective leadership in fostering growth amidst complexity and uncertainty. Within OCS Indonesia (PT OCS Global Services) there is a commitment to fostering sustainable growth and innovation. The company is seen as a leader in progress, aligning its efforts with broader societal objectives and environmental goals. Through a strategic blend of innovation, digitalisation, and ESG initiatives, OCS Indonesia seeks to redefine industry standards and inspire a future-ready workforce, thereby contributing to Indonesia's vision for sustainable development and prosperity. Let’s investigate further to learn more: Navigating Life's Challenges with Purpose Jeffry is guided by two fundamental principles in life: seizing the day as if there is no tomorrow (carpe diem) and always enjoying the moment (profiter du moment). His main goal is to improve people’s lives and help them change for the better. Jeffry's past experiences have made him grateful and independent, so he can handle tough situations by prioritising the most important tasks to keep moving forward. With a background in accounting, Jeffry brings a methodical approach to managing and resolving complex problems. He adeptly navigates demanding situations with rationality and efficiency. Although he had the chance to pursue formal education in mathematics, chemistry, and biology, he chose a different path, aspiring to become a "company doctor" and starting his career journey from scratch. He strategically positioned himself for future endeavours aimed at driving positive change. Jeffry's motivation to rise to a senior executive leadership role comes from his belief that elevated authority and responsibility offer greater freedom and the ability to positively influence more lives. He firmly advocates that a robust strategy should not only inform decision-making processes but also enhance execution, thereby maximising its overall positive impact. Architecting Growth in Dynamic Markets In his view, Jeffry highlights the crucial role of a CFO as a Value-Creation Architect, responsible for steering sustainable profitable growth and aligning all aspects of the business with the overarching business strategy. Expanding on this idea, he suggests that as CEOs take on broader responsibilities, they become essential Growth Architects, ensuring ongoing continual business expansion and relevance in ever-changing markets. To navigate through VUCA (Volatile, Uncertain, Complex, Ambiguous) and BANI (Brittle, Anxious, Non-Linear, Incomprehensible) scenarios, Jeffry advises CEOs to embrace creative thinking and decisive action, fostering a culture of innovation and optimism across the organisation. He stresses the need for a resilient and adaptable organisational structure, along with the ability to anticipate market trends, empowering companies to tackle challenges with confidence and positively impact stakeholders. This approach not only builds resilience but also fuels long-term growth. While systems and processes provide the foundation, Jeffry underscores the crucial role of individuals within the Je ry's motivation to ascend to a senior executive leadership role stem from his belief that with elevated authority and responsibility comes the opportunity for greater freedom and the ability to positively in uence more lives. , , , ,
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  • 12. organisation in driving progress. A skilled architect, he believes, understands the organisation's dynamics and readiness, enabling effective strategic decision-making to implement chosen strategies. Fostering Sustainable Growth Through Innovation In his leadership approach, he emphasises nurturing systems, processes, and infrastructure that foster continuous learning, development, and innovation within the organisation. Understanding the need to thrive in today’s fast-paced market, Jeffry prioritises efficiency, flexibility, sustainability, and customer experience at every stage of value creation. His leadership focuses on four key elements: Innovation, Digitalisation, ESG Initiatives, and Customer Experience, all crucial for ensuring the sustainable growth and relevance of the organisations he oversees. At the core of this journey are Innovation and Customer Experience, forming a constant cycle of evolution to stay competitive and drive innovation amidst challenges. Strategic Digitalisation efforts play a crucial role, improving productivity and convenience for both internal stakeholders and customers. ESG initiatives demonstrate a dedication to long-term value creation, with a focus on environmental and social responsibility alongside operational excellence. Jeffry stresses integrating sustainable business practices into daily operations to ensure products, services, and practices benefit communities and the environment. The pursuit of "sustainable profitable growth" relies on a robust process and unwavering commitment to the principles of the "triple bottom line": profit, people, and the planet. Jeffry highlights the importance of balancing these elements to achieve lasting success and make a positive impact. Navigating Transformation In his career journey, he faced a significant challenge: steering a turnaround in the company’s business direction. This meant shifting the organization's mindset and revamping systems, processes, and infrastructure, all within time and resources constraints, while keeping targets and budgets intact. To add to the complexity, the company underwent a change in shareholders midway through this transformative period. In this dynamic environment, the company had to balance delivering strong business performance with managing substantial changes, such as shifts in customer sectors, infrastructure enhancements, and operational adjustments due to digitalisation. Key to overcoming these challenges was ensuring the mental and emotional resilience of both individuals and the organisation as a whole, fostering optimism as a driving force for positive business outcomes. Instead of being overwhelmed by the complexity of the challenges, Jeffry focused on seeking solutions, breaking down obstacles into manageable tasks, setting priorities, and addressing them step by step. He cultivated a collaborative environment, forming strong project teams, promoting teamwork, and encouraging open communication to gather diverse perspectives and expedite potential solutions. Maintaining a growth mindset was crucial for Jeffry, enabling him to see challenges as opportunities for personal and professional development. He viewed setbacks as valuable learning experiences, recognising that failures served as stepping stones towards eventual success. During tough times, patience and tenacity were essential, acknowledging that not all problems could be swiftly resolved, yet persisting, nonetheless. Through thorough analysis of failures, Jeffry gained valuable insights for future improvement, while also ensuring to recognise and celebrate successes with the team. Mentorship and Leadership Throughout his 28-year career, Jeffry has been fortunate to learn valuable lessons from esteemed mentors from cross various industries. From family members to educators, these mentors emphasised integrity, laying a strong foundation for his personal growth. Professional mentors further enriched his journey, providing growth opportunities, guidance, knowledge sharing, and constructive feedback. Their support proved crucial in navigating challenges, accelerating learning, and building invaluable networks, ultimately contributing to his skill development and confidence. Each mentor imparted lessons that shaped Jeffry’s character. The transition from CFO to CEO posed challenges, compounded by external factors like the COVID-19 pandemic and internal crises. Amidst these trials, Jeffry found steadfast support and guidance from a remarkable leader and mentor, Roland Salameh (Regional CEO of Asia Pacific and Middle East at OCS). Roland's mentorship boosted Jeffry's confidence, facilitated internal networking with Atalian and OCS, and guided him towards success during and after the transition phase.
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  • 14. A key lesson Jeffry learned from Roland was the analogy of the CEO to a conductor. Understanding each individual within the organisation, aligning them towards a shared vision, and leading by example became paramount. Regardless of cultural difference, clarity about the future is a universal aspiration. Roland's advice to empower capable individuals and delegate responsibilities deeply resonated with Jeffry, shaping his leadership philosophy. This counsel remains etched in his heart as a constant reminder of effective leadership principles. Fostering Innovation Through Diversity To nurture innovation within OCS Indonesia organisation, Jeffry emphasises the importance of implementing Diversity, Equity, and Inclusion (DEI) initiatives. These efforts are crucial for creating a sense of belonging among his team members enabling everyone to unleash their full potential and drive innovation. OCS Indonesia’s commitment to DEI starts from the top, with leadership setting the tone and direction for the entire company. Taking a top-down approach ensures that DEI remains a priority and becomes ingrained in the company culture. Led by the CEO, the leadership team plays a critical role in fostering an environment that encourages innovation and supports business growth through DEI initiatives. This means ensuring diverse representation within the organisation and valuing the inputs, ideas, and perspectives of every individual. It also involves consistently acknowledging and redistributing authority to promote fairness. Integrating all aspects of DEI - Diversity, Equity, and Inclusion - is essential. Neglecting Equity, for example, could lead to unequal distribution of opportunities and promotions. Likewise, lacking Diversity may result in a homogeneous culture and limited viewpoints. A diverse leadership approach is crucial for embracing and appreciating a variety of backgrounds, experiences, and perspectives, which ultimately fuels sustained growth and success. This inclusive approach ensures that the company strategies are enriched by diverse perspectives, enhancing the adaptability in dynamic markets. It's important to note that DEI encompasses a wide range of identities and experiences beyond gender, highlighting the need for comprehensive inclusion efforts. Strategic Leadership In balancing short-term objectives with a long-term vision, Jeffry stresses the importance of setting achievable milestones that align with broader organisational goals. He takes a proactive approach by prioritising tasks that not only contribute to immediate progress but also support long-term objectives. Regularly reassessing and adjusting the strategies ensures that the short-term actions stay in line with the overarching goals, making it easier to integrate the immediate needs with future aspirations. At the core of this strategy is efficient resources management, which involves optimising available resources, identifying key assets, strategically allocating them based on priorities, and fostering a culture of creativity and flexibility within the team. In facing the challenges of leadership, Jeffry acknowledges the presence of "Leadership Dilemmas," which often involve making tough decisions amidst conflicting values or interests. To anticipate such challenges, he takes a proactive approach by staying informed about potential obstacles and nurturing a strong ethical foundation. To address these dilemmas, Jeffry regularly reevaluates situations and seeks diverse perspectives, refining his decision-making skills to navigate ambiguity and complexity effectively. By integrating Environmental, Social, and Governance (ESG) considerations into the long-term strategy, Jeffry recognises the importance of sustainable business practices in driving long-term value creation. This shift in mindset from short-term profit maximisation to sustainable value creation entails considering the environmental and social impacts of all business decisions in the short term. Elevating Leadership According to Jeffry, strategic thinking and calculated risk- taking are key to successful leadership. He believes that effective leaders pose qualities like strong communication, adaptability, empathy, decisiveness, and the ability to inspire and motivate others. Additionally, Jeffry stresses the importance of self- awareness and learning agility among leaders, which help them understand their strengths, weaknesses, and values, and immediately perform self-improvement to learn, unlearn, and relearn. This self-awareness leads to better decision-making, fosters humility, and create a positive work culture by enabling leaders to navigate challenges with a clear understanding of their impact on others. Jeffry and the Executive Committee (Excom) make it a priority to nurture and develop these qualities through continuous learning, seeking feedback, and embracing challenges. They engage in mentorship, organise internal leadership development programmes like development
  • 15. round tables, and actively reflect on their experiences to hone their skills and competencies. Moreover, they emphasize effective communication, empathy, and fostering a growth mindset as essential components of ongoing leadership development. Prioritising Self-Care for Balance When it comes to managing his professional duties, Jeffry stresses the need to prioritise self-care. he believes it’s essential to be mindful of our wellbeing and intentionally make choices that support it. To maintain balance amidst his busy schedule, Jeffry incorporate specific activities into his routine that bring him joy and relaxation. For instance, he makes time for activities like jogging on a treadmill while listening to music three times a week and running outdoors for 4 to 5 kilometres at least once a week. He also sets realistic limits to prevent burnout and knows when to say no to additional commitments. To support his overall wellness, he stays active, ensures he gets enough sleep, and practices mindfulness techniques. Plus, he makes a point to disconnect from work during off-hours and dedicates time to hobbies, exercise, and relaxation for a more balanced and fulfilling life. Understanding the importance of a healthy work-life balance, Jeffry believes that these habits should be demonstrated from the top. This means setting clear boundaries between work and personal time, prioritising tasks wisely, managing time effectively, taking regular breaks, and sticking to a consistent daily routine. Additionally, maintaining open communication with employees about availability and being willing to decline extra commitments when needed are vital steps in achieving a sustainable work-life balance. Driving Sustainable Growth and Innovation Jeffry sees his personal goals aligned with the company's mission of making people and places the best they can be. With a specific aim to boost contributions to sustainable human capital infrastructure, Jeffry wants to ramp up productivity and encourage collaboration across industries to support Indonesia's vision for its Golden Year 2045. Key to these efforts is rolling out structured learning and development programmes that go beyond basic skills, empowering workers with tech-savvy and ESG solutions know-how. Understanding the environmental and climate challenges facing Indonesia, a country of islands with large population, Jeffry stresses the need for decarbonisation. This goes beyond just technology and economic; it involves shifting social values and behaviours. Leveraging OCS Indonesia’s influence across different sectors, he plans to drive grassroots environmental improvements. By equipping employees with lifelong skills, this initiative not only boost economic and educational opportunities but also enhances access to healthcare services. To make this happen, Jeffry is forging collaborations to tap into the strengths and insights of various players in the ecosystem to shape a future-ready workforce. To ensure the organisation stays committed to these long- term objectives, Jeffry emphasizes the importance of staying ahead of industry trends, setting OCS Indonesia apart from competitors. This main maintaining a keen focus on innovation, digitalisation, ESG initiatives, and customer experiences to sustain and expand the company's market presence.
  • 16. Guiding Principles for Making In every facet of life, from personal choices to professional responsibilities, decision-making plays a pivotal role in shaping outcomes and determining success. However, the manner in which decisions are made can vary significantly, influenced by factors such as individual values, organizational culture, and societal norms. At the heart of effective decision-making lies ethical leadership—a philosophy that prioritizes integrity, fairness, and accountability. Further, we delve into the guiding principles for decision- making and explore how ethical leadership principles can foster responsible and sustainable decision- making practices. Understanding Ethical Leadership Ethical leadership encompasses a set of principles and values that guide individuals and organizations in making morally sound decisions. At its core, ethical leadership emphasizes honesty, transparency, and respect for the rights and dignity of others. Ethical leaders recognize the importance of upholding integrity and adhering to ethical standards, even in the face of challenges or temptations. By setting a positive example and promoting ethical behavior, ethical leaders inspire trust and cultivate a culture of integrity within their organizations. The Importance of Ethical Decision- Making Ethical decision-making is crucial for several reasons. Firstly, it helps organizations build trust and credibility with stakeholders, including employees, customers, investors, and the community at large. When individuals perceive an organization as ethical and trustworthy, they are more likely to engage with it positively and support its mission and objectives. Secondly, ethical decision-making contributes to long-term sustainability and success. By considering the broader impact of their actions on various stakeholders, organizations can mitigate risks, prevent reputational damage, and foster positive relationships that endure over time. Guiding Principles for Ethical Decision-Making Integrity and Honesty: Ethical leaders prioritize honesty and integrity in all their dealings. They communicate truthfully, uphold their commitments, and act in a manner consistent with their values and principles. By maintaining transparency and integrity, leaders
  • 17. inspire trust and confidence among their followers and stakeholders. Fairness and Equity: Ethical decision-making involves treating all individuals fairly and impartially, regardless of their background, status, or affiliations. Ethical leaders strive to create a culture of inclusivity and diversity, where every voice is heard and every perspective is valued. They make decisions based on merit and fairness, without favoritism or bias. Respect for Human Dignity: Ethical leaders respect the inherent worth and dignity of every individual. They uphold human rights and dignity, and they reject discrimination, harassment, or exploitation in any form. By fostering a culture of respect and dignity, ethical leaders create an environment where everyone feels valued and empowered to contribute their best. Accountability and Responsibility: Ethical leaders take responsibility for their actions and decisions. They hold themselves and others accountable for upholding ethical standards and meeting organizational goals. By promoting a culture of accountability, leaders ensure that decisions are made thoughtfully and transparently, with consideration for their potential impact on stakeholders. Consideration of Consequences: Ethical decision-making involves carefully considering the potential consequences of actions and decisions. Leaders assess the short-term and long- term effects of their choices on various stakeholders, including employees, customers, shareholders, and the broader community. By weighing the potential risks and benefits, leaders can make informed decisions that align with their ethical values and organizational objectives. Empathy and Compassion: Ethical leaders demonstrate empathy and compassion towards others. They seek to understand the perspectives and experiences of different individuals and show genuine concern for their well- being. By practicing empathy and compassion, leaders build strong relationships, foster trust, and promote a culture of caring and support within their organizations. Ethical Leadership in Action Ethical leadership is not just a theoretical concept; it is a practical approach that can be applied in various contexts and situations. Whether leading a team, managing a project, or navigating complex ethical dilemmas, ethical leaders rely on their guiding principles to inform their decisions and actions. By consistently demonstrating ethical leadership qualities, leaders can inspire others to uphold ethical standards and contribute to the greater good. Conclusion In a world marked by rapid change and increasing complexity, ethical leadership serves as a guiding beacon, illuminating the path forward with integrity, fairness, and accountability. By adhering to guiding principles for ethical decision-making, leaders can navigate challenges, build trust, and create sustainable value for their organizations and society as a whole. As we strive to address the pressing issues of our time, ethical leadership remains essential for shaping a better, more equitable future for all. Ethical Leadership
  • 18. Integrity is doing the right thing, even when no one is watching. C . S . L E W I S
  • 21. In today's rapidly changing landscape, the digital age has revolutionized the way we work, communicate, and lead. With the advent of new technologies, shifting paradigms, and emerging trends, leadership in the digital age has undergone a profound transformation. Gone are the days of traditional top- down hierarchies; instead, modern leaders must embrace innovation, agility, and adaptability to thrive in the digital era. In this article, we explore the evolution of leadership in the digital age and delve into how innovative approaches are shaping the future of leadership! The Digital Revolution The digital revolution has ushered in an era of unprecedented connectivity, accessibility, and innovation. From artificial intelligence and big data analytics to cloud computing and the Internet of Things (IoT), technological advancements have reshaped every aspect of our lives. In the workplace, these advancements have led to the automation of tasks, the proliferation of remote work, and the rise of virtual collaboration tools. As organizations navigate this digital landscape, leadership must evolve to meet the demands of an increasingly complex and dynamic environment. Innovation as a Core Competency Innovation has become a core competency for leaders in the digital age. In a world where change is constant and disruption is the norm, leaders must foster a culture of innovation that encourages experimentation, creativity, and continuous improvement. By embracing innovation as a mindset rather than a buzzword, leaders can inspire their teams to think outside the box, challenge the status quo, and drive meaningful change. Whether it's developing new products, processes, or business models, innovative leaders are at the forefront of driving growth and success in the digital age. Agility and Adaptability In the digital age, agility, and adaptability are essential qualities for effective leadership. As technology continues to evolve at breakneck speed, organizations must be nimble and responsive to changing market dynamics and customer needs. Leaders who possess the ability to pivot quickly, make informed decisions, and navigate uncertainty with confidence are better positioned to succeed in today's fast-paced business environment. By fostering a culture of agility and adaptability, leaders can empower their teams to thrive in the face of disruption and uncertainty. Empowerment and Collaboration Leadership in the digital age is no longer about command and control; it's about empowerment and collaboration. In a world where knowledge is readily accessible, and expertise is distributed, leaders must empower their teams to take ownership of their work, make decisions autonomously, and collaborate across organizational boundaries. By fostering a culture of trust, transparency, and open communication, leaders can harness the collective intelligence of their teams and drive innovation and creativity. Empowered teams are more engaged, motivated, and productive, leading to better outcomes for the organization as a whole. Data-Driven Decision-Making In the digital age, data has become a powerful tool for informing decision- making and driving business growth. Leaders who harness the power of data analytics and insights are better equipped to make informed decisions, identify opportunities, and mitigate risks. By leveraging data-driven decision-making, leaders can gain a deeper understanding of customer preferences, market trends, and competitive dynamics, enabling them to stay ahead of the curve and capitalize on emerging opportunities. From predictive analytics to machine learning algorithms, data-driven leaders are at the forefront of driving innovation and driving organizational success. Leading with Purpose and Impact In an increasingly interconnected world, leaders in the digital age must lead with purpose and impact. Beyond driving profits and shareholder value, modern leaders are expected to prioritize social responsibility, environmental sustainability, and ethical leadership. By aligning their organizations' purpose with societal needs and global challenges, leaders can inspire their teams to make a positive difference in the world. Whether it's addressing climate change, promoting diversity and inclusion, or advancing social justice, purpose-driven leaders are driving meaningful change and leaving a lasting impact on society. In conclusion, As we navigate the complexities of the digital age, leadership continues to evolve in response to emerging trends, technologies, and challenges. From fostering innovation and agility to empowering teams and leading with purpose, modern leaders are at the forefront of driving change and shaping the future of work. By embracing innovation, collaboration, and data-driven decision-making, leaders can navigate uncertainty with confidence and lead their organizations to success in the digital era. As we look to the future, one thing is clear: the evolution of leadership in the digital age is innovation incarnate, with endless possibilities for those willing to embrace change and lead with vision and purpose. Innova on Incarnate
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  • 23. Leadership is the capacity to translate vision into reality. - Warren Bennis