This edition features a handful of business Most admired Companies sectors that are at the forefront of leading us into a digital future
Read More: https://www.insightssuccess.com/saudi-arabias-most-admired-companies-in-2022-august2022/
4. Editor’s
Note
Bhushan Bhad
Managing
Editor
olling ahead into the timeline of history, oil
Rwas the king, and later data did prove itself
to be the most efficient and trustworthy
currency that bolstered the lives of the geostrategic
demography. But, the time changed, priorities paved
its new dimensions, and in contemporary times,
healthcare grabbed the global spotlight.
Be it the western hemisphere, eastern zones, or the
high resource-centered zone, the Middle East found a
dire need for Healthcare services. This was noticed
by major healthcare pioneers, and the rising
Healthcare Delivery
at your Closet
5. technology inventions found Saudi
Arabia doing the needful.
Whether it is the business spectrum, IT
infrastructure, or the most highlighting
and eye-popping healthcare companies,
Saudi Arabia’s healthcare facilities
proved its mettle with their healthcare
innovations. This has not only
spotlighted the healthcare intelligence
of this region but also exemplified that
if technology and intelligence
collaborate, the sky is the limit.
One such unique of its own kind of
healthcare organization that is
traversing the challenge of time and
facilitating its care delivery systems is
Aster DM Healthcare.
Known for its future-proof solutions
and healthcare promises, this facility is
serving the world with holistic
scientific inventions while gathering its
medical intelligence to serve the globe
with prompt care delivery.
Understanding this development, it is
inspiring to notice the development
brought by the Aster DM Healthcare
Group facility and its Saudi Arabia’s
care unit—Aster Sanad Hospital.
To bring its efficient work around the
global healthcare system, we at
Insights Success crossed paths with
this unique hospital facility and came
up with our latest edition.
While you scroll through the pages,
ensure to read the insightful article
opined by our In-house editorial Team.
I hope you have a happy read!
,,
Saudia Arabia's Aster Sanad has
paved way to next-gen healthcare
innovations with its standout
leadership.
8. Aster Sanad
Hospital
,,We are determined to continue
providing a world-class
healthcare to the local community
and beyond.
Cover Story
9.
10. Aster Sanad Hospital is a
symbol of distinction, driven
by the commitment to build
a healthier tomorrow.
,,
Saudi Arabia’s Most Admired Companies in 2022
11. C
onsidering the ongoing battle against a global
pandemic, healthcare has evidently transformed
from being a basic human necessity to becoming
the only means of survival. The need for quality healthcare
has surmounted any other privilege, convenience, or
preference and this has compelled governing bodies to
emphasize consistently on delivering healthcare quality and
equity.
To achieve the efficient delivery of care and associated
services, organizations across the world have
acknowledged, adapted, and equipped themselves with the
right technology and resources. One prominent name
among these organizations is Aster Sanad Hospital.
Aster Sanad Hospital is a subsidiary of Aster DM
Healthcare which is one of the leading healthcare groups
spread across Middle East, India, and Philippines. With its
corporate headquarters in Dubai the group has been actively
serving the society for more than 33 years.
Aster DM Healthcare’s network comprises of 25 hospitals,
115 clinics and 231 retail pharmacies. The organization has
17,335 employees including 2,860 full time doctors. Today,
the organization is amongst the largest and fastest growing
conglomerates in the region, spread across 9 countries with
over 395 operating facilities and is on the path of progress
to serve the community.
Aster Sanad Hospital is a symbol of distinction, driven by
the commitment to build a healthier tomorrow—with its
motto, ‘We Treat You Well’—for the society and to take
healthcare to the next level of excellence for every
individual.
With this commitment for the service to the society, Aster
Sanad Hospital has metamorphosed into one of the finest
medical centers of excellence in the Kingdom of Saudi
Arabia – serving the wide section of the society. Currently
the hospital is poised to be emerging as a world-class
12.
13. Our patient-centered vision
has allowed us to improve
the level of the services
provided through highly
professional and expert
medical teams and
supporting staff.
,, hospital, offering a wide range of high-quality treatments to
the wide section of people of KSA.
To adequately serve all sections of the society, Aster Sanad
Hospital has rolled out different brands for specific
healthcare needs. It also provides support through its
charity foundations and CSR activities. The hospital’s
patient-centered vision has allowed it to improve the level
of the services provided through its highly professional and
expert medical teams and supporting staff aided with the
most advanced technology to diagnose and treat a myriad of
diseases.
“We are determined to continue providing a world-class
healthcare to the local community and beyond,” says Dr.
Azad Moopen, the Chairman and Managing Director of
Aster DM Healthcare.
14. Setting Benchmarks of Excellence
Aster Sanad Hospital provides a wide range of coverage for
the community under medical insurance plans. In
collaboration with medical health service providers, the
hospital serves almost all the sections of the society.
The hospital offers its expertise in not just providing
medical services to the community but also to raise health
awareness and health education to raise health and safety
standards for the community to enable them to lead a
healthy and happy lifestyle. We have a complete setup of
Home Care Team to enable the reach of our services to the
needy at their homes.
“We are in the process to add new wings to our services like
Cosmetology, Plastic Surgery, Rehabilitation, IVF, and
Andrology to mention few – to serve the people of the
Kingdom in a more comprehensive manner,” says the team
at Aster Sanad Hospitals.
We asked the team about how they are driving the
organization to sustain its competitive edge, to which the
team stated that they focus on the following aspects:
• Differentiation Advantage: Offering better services and
value-based healthcare than those offered by competitors
at competitive prices
• Developing integrated practicing units: Integrating
primary and specialty care and blending the two into what
is called integrated practice units (IPUs). Care is
delivered by multidisciplinary teams of both primary and
specialty groups have also proven to improve efficiencies
and better health outcomes.
• Patient Outcome and Cost: Tracking outcomes and
costs reveal strengths and identifies areas of
improvement. Making strategic changes to improve the
value of care to gain a competitive edge in cost,
differentiation, or both.
In every healthcare setup, Aster Sanad Hospital has a fully
functional dedicated employee safety department which
takes care of all the risks involved for the employees in
providing efficient healthcare to the patients.
The Guiding Light
Dr. Azad Moopen is the Chairman and Managing Director
of Aster DM Healthcare since its incorporation. He is a
,,
Since the healthcare
industry requires
various other industries
to function as it does,
there are numerous
opportunities for
people.
gold medalist in Medicine and a postgraduate in General
Medicine from University of Calicut, Kerala, India and a
diploma holder in Tuberculosis and Chest Diseases from
Delhi University, India. He is responsible for the
organizations overall business operations and is additionally
responsible for setting forth the group strategy and vision.
Dr. Moopen has been dedicatedly consistent in his mission
of providing quality healthcare at affordable prices ever
since he started the journey of ‘Caring Mission with a
Global Vision’ four decades back. Having started with a
single clinic in Dubai in 1987 Dr. Moopen has expanded his
network in nine countries with 350 facilities including 25
hospitals, 115 clinics, and 225 pharmacies.
He has also established the Dr. Moopen’s Foundation, a
charitable organization aimed at extending healthcare
benefits to the less privileged. He has been honored with the
Padma Shri Award – The fourth highest civilian award by
the Government of India for distinguished service in his
field. He was conferred the Best Doctor Award by the
Government of Kerala in 2009. He has also received the
Arab Health Award from the Arab Health Forum in 2010;
the Arabian Business Achievement Award from the ITP
Publishing Group in 2010; and the Healthcare CEO of the
Year Award at the CEO Middle East Awards 2015.
18. ,,
We are in the process to add
new wings to our services like
Cosmetology, Plastic Surgery,
Rehabilitation, IVF, and
Andrology to mention few – to
serve the people of the Kingdom
in a more comprehensive
manner.
Dr. Azad Moopen
Chairman and
Managing Director
Aster DM Healthcare
In his advice to the aspiring entrepreneurs who envision
venturing into the healthcare, Dr. Moopen says, “The
healthcare industry is projected to be worth over $10
trillion by 2022. Obviously, this space is extremely
lucrative, and the ever-increasing list of healthcare
business ideas may interest a budding businessperson even
without a medical background, there are still plenty of ways
entrepreneurs can get in on the healthcare industry. Since
the healthcare industry requires various other industries to
function as it does, there are numerous opportunities for
people with different academic qualifications and
professional expertise.”
Commenting upon his strategy around scaling Aster Sanad
Hospital’s operations and offerings in 2021, Dr. Moopen
says, “Aster DM Healthcare will continue serving the
society through its healthcare setups. Aster volunteers,
charitable organizations and social initiatives of the Aster
DM group have already created a very positive impact on
the lives of over a million people in varied and wonderful
ways and this is only the beginning. We are coming up with
new projects in India and UAE to expand our reach to the
society.”
Call : 92 000 44 17 Website: www.astersanad.sa
19.
20.
21.
22. The
Future of
Patient CentricCare
n the past decade, the healthcare sector has
Iexperienced a paradigm shift in the quality of care
provided to its patients. Rather than the doctors and
staff making the medical decisions for the patients, they
now prefer to become partners with patients. Such an
approach is centric on the patient’s needs and preferences
and is technically labeled as Patient Centric Care.
Today, with the growth in chronic diseases and health-
related needs, patients’ expectations of health have evolved.
A higher preference is tilted towards convenience,
transparency, and personalized treatment holistically.
According to a report by Deloitte Insights, it is anticipated
that by the year 2040, customers will be taking an active
role in their wellbeing. Resources such as emerging
technology, early detection of disease, and the ability to
cure will reduce health spending by 80%. About 60% of
customer spending will be spent on improving their health
and wellbeing.
However, it is likely that the healthcare sector is already
moving in such a direction. As per a report titled Forces of
Change: The Future of Health, significant forces such as
COVID-19 have already marked the direction of progress
towards care that emphasizes customer needs. It has
challenged the definition of wellness and demonstrated a
need for technological advancement.
From Patient Expectations to Empowerment
When comprehending customer expectations, a report by
McKinsey & Company pointed out that more than 60% of
customers expect to be able to book healthcare
appointments online, renew medications or check their
medical results online.
24. Within existing patient-centric care models, a 2019 Future
Health Index report stated that approximately 82% of the
patients who sought access to their digital health report
found the patient care experience satisfactory, in contrast to
66% of those who had no access to the report. The use of
digital platforms predominantly left patients feeling more
empowered and responsible for their own health.
Incorporating technology enables a patient-centric approach
by building a 24/7 remote care system that will be a driving
factor toward proactive care in the near future.
Appealing to Non-Medicare Patients with In-home Care
Capabilities
Although in-home care varies at present, WHO suggests
that it is likely to expand by the year 2025. There would be
approximately 2 billion people over the age of 60,
exceeding the capacity of long-term care globally. Targeting
the ageing population, home-based care would improve
convenience level within.
Similarly, patients with acute or long-term care needs
would be likely to consider home-based care. One of the
encouraging resources is the use of technology, through
which patients would be able to seek home care by
accessing telehealth and health monitoring measures. For
instance, vitamins could be prescribed online, office
visitations could be replaced by virtual visits, and in-person
periodic check-ups could be conducted at home. Related
health-related specifics could be transmitted through home
monitoring devices and wearables.
Prevent a Stroke Rather than Treat One, Through Data
Analytics
Medical errors affect around 400,000 patients each year.
These errors arise from medication or diagnostic failures.
These have been attributed to staff negligence or
misinterpretation of information that led to a loss of billions
of dollars.
It has been estimated that by the year 2028, overall
healthcare spending would be $550 billion less by having
switched to Data Analytics. Attention will be given to
making the flow of data more available amongst the
physicians, patients, and staff.
Data analytics would be the core factor in making
predictive diagnoses and meeting the future healthcare
needs of patients.
Integrating It Together
Being an ordinary man, one may go from doctor to doctor
in an attempt to find a cure for his disease. In such a
hypothetical situation, each doctor prescribes the latest
medication. However, the patient experiences the opposite
of healing. Such an instance often demonstrates an ongoing
lack of trust and coordination within the hospital setting.
The coming years will likely eliminate these existing
healthcare inequalities by easing customers’ navigation
toward complex care. Even though it may take some time,
the use of integrated models would be adopted to improve
patient-centric care. For instance, hospitals will be adopting
value-based care, where one atomic form of care could be
combined with other forms of care, and tech-enabled
platforms will be used to improve the flow of information
with ease.
- Saloni Agarwal
