Eliminate manual data entry bottlenecks with 퐈퐧퐭퐞퐥퐥퐢퐠퐞퐧퐭 퐃퐨퐜퐮퐦퐞퐧퐭 퐏퐫퐨퐜퐞퐬퐬퐢퐧퐠. Check out the IDP vendor landscape: https://hubs.ly/H0rccYY0

1. Intelligent Document Processing​ (​IDP​) is ​rapidly emerging​ as a category of solutions
that help you extract data from the documents that drive your business- like ​insurance
claims​, mortgage applications, contracts, purchase orders, invoices, engineering
drawings, and so on.
Many vendors offer IDP products, but they’re all quite different so the landscape isn’t
easy to navigate. The category itself can go by different names. Some call it ​Cognitive
Document Processing​. Others call it Intelligent Document Capture (IDC). Some even
refer to IDP solutions as ​OCR​ or ​Machine Learning OCR​ … which is very
misleading. To keep it simple, we’ll stick with IDP in this post so we can help you
make sense of it all.
Making Sense of the IDP Vendor Landscape
IDP solutions​ automatically extract data from unstructured ​complex documents​, then
feed that data into business systems so a whole process can be automated. If you
don’t have IDP, you’re extracting this data manually because it’s too difficult for
older technologies like OCR to handle accurately.

2. True IDP is very difficult, and few vendors actually do it well. Many vendors claim
to have IDP solutions, but the scope of what their IDP can do varies A LOT.
Choosing the right vendors for your short list depends on how the problem you need
to solve aligns with the scope of each vendor’s IDP capability.
Five Categories of IDP Vendors
To help you navigate the landscape we group the vendors into five categories:
● Innovative IDP vendors
● Legacy IDP vendors
● Niche IDP vendors
● Systems Integrators with IDP offerings
● Technology providers with IDP components
Vendors in each category tend to view the IDP challenge through a different lens and
have therefore developed solutions that are different from one another.
Download the Executive Guide to IDP
The Top IDP Vendors
Listed in alphabetical order by category.

3. This list is based on vendors we often compete against, vendors we see in the market,
and vendors covered by analysts. Our list includes only vendors that support
enterprise-grade requirements and operations. If you want a solution for a small
office or a single desktop, this list isn’t for you.
Vendors in each category below are listed in alphabetical order.
Innovative IDP Vendors
This a younger group of up-and-coming vendors who have built solutions using
AI-native platforms to tackle the most demanding automation challenges. Generally,
Innovative vendors can handle documents that are more complex or have greater
variation. As a result, they often can deliver a greater business impact than older
technologies. Since these vendors are free from legacy technical debt, it’s easier for
them to build next-gen, future-oriented solutions. Some vendors in this group have a

4. more narrow focus than others, so be sure to make sure their expertise aligns with
your use cases.
● BIS
● Datamatics
● EdgeVerve
● Ephesoft
● Hyperscience
● Infrrd
● Rossum
Tip: If your use case involves ​complex, unstructured, messy documents​, then take a
good look at these vendors. We at Infrrd believe we’re the leader among these
innovators, but don’t take our word for it– check out our ​IDP platform​ and decide for
yourself.
Legacy (OCR or RPA) vendors
Legacy vendors are typically building IDP solutions on top of a legacy platform. To
make this work, a vendor may bolt some AI or Machine Learning onto its legacy OCR
or RPA products. Typically, these vendors have a broader portfolio of automation
offerings and are not laser-focused on the IDP challenge. These IDP solutions may not
be as agnostic to a multi-vendor environment as other segments, though many have
established partnerships with vendors who offer complementary capabilities. Also,
OCR-centric solutions tend to be good when you have large volumes of relatively
simple documents that don’t have a lot of variation.
● ABBYY
● AntWorks
● Automation Anywhere
● HCL Technologies
● Kofax

5. ● OpenText
● Parascipt
● UIPath
● Workfusion
Tip: If you are using one of these vendors’ products already, it makes sense to put
their IDP offerings on your shortlist. But the real challenge is to get a sense of
whether your problem requires a better OCR solution or a true AI-native IDP solution.
Niche IDP vendors
This group includes vendors that are just getting started, or those with a particular
focus or disruptive solutions to narrow problems. As these vendors may be smaller,
pay particular attention to their ability to deliver enterprise-grade performance that
meets your requirements.
● Capsys
● Evolution AI
● Ikarus
● Instabase
● Mitek
● UST SmartOps
Tip: Consider these vendors if you have a niche use case that is a good application fit.
IDP System Integrators

6. System Integrators may offer IDP as part of their portfolio of solutions. Their IDP
offering may be a solution from another IDP vendor or developed in house. Some of
these vendors use Infrrd’s IDP platform, for example.
● Accenture
● Deloitte
● EY
● KPMG
● LTI
● PWC
● Symphony
● Virtual Operations
Tip: SIs can help you develop and deploy business and system-level strategies that
leverage the transformative power of IDP.
IDP Technology Suppliers
The major technology platforms offer general-purpose technology components such
as OCR and computer vision. Since these components are not full IDP solutions we
only mention them in this post because some enterprises prefer to develop capabilities
internally based on available technology components.
● Amazon Textract
● Google Cloud Vision
● Microsoft Azure Computer Vision
Tip: You will need a strong IT group with a data science team to build out all the
functionality needed for a production solution based on these components.

7. Sources: The IDP vendor list was developed with data from ​The Everest Group​,
NelsonHall​, and Infrrd’s research. At the time of this post, neither ​Gartner​ nor
Forrester​ had a research that covered the IDP market landscape.
How should you navigate the IDP landscape?
Our experience is that most enterprises run this gauntlet more than once. You will
likely define and redefine requirements as you better understand vendor capabilities
and the scope of your own business process challenges.
One thing we have learned from conversations and deployments with many
enterprises is that IDP is clearly a disruptive innovation. Many of our enterprise
customers had expectations anchored by years of experience with OCR. They were
surprised to learn that a true IDP solution can ​deliver automation they once thought
was impossible​. So if you haven’t explored this exciting new vendor landscape, you
might be surprised too.
Get the Infographic: OCR vs IDP
Tip: Define your requirements using your most complex use case. If IDP can solve
the most complex challenge, then the rest of your use cases are easy peasy lemon
squeezy. You end up with one platform that does it all instead of multiple OCR or
specialized solutions that become a challenge to maintain and optimize.