In subject to reform service providers’ business model, digital transformation has come into the scene after the cloud revolution’s success.

1. REINVENTING FOR DIGITAL
TRANSFORMATION ERA
A SERVICE PROVIDERS PERSPECTIVE

2. THE CLOUD
LANDSCAPE
• The cloud transformation is undoubtedly the most disruptive
change that IT industry has seen in previous years.
• It offers many benefits like
• Cost Saving.
• Platform for building powerful applications.
• Application Scalability.
• Pay-per-use Billing.
• Better Disaster Management Capability.
• Better Automation.

3. DIGITAL DISRUPTION AHEAD!
• Studies conducted by Microsoft show high indications of digital
disruption in the near future.
• A recent study considered SMBs, Companies and enterprises,
spread over geographical locations, mindset over the digital
disruption in the industry.
• Majority believes that digital transformation will disrupt how
the industry operates.

5. POWER OF AUTOMATION
• The study also suggested that more and more organizations
are committed to implement the cloud because of its
automation capabilities.
• Major departments where organization needs automation
include-
• Customer service
• Sales
• Marketing
• Internal business workflows

7. SERVICE PROVIDERS – THE KEY PLAYERS
FOR DIGITAL TRANSFORMATION
• Cloud revenue will grow 5X by 2020 to 136K, up from 24K in
2010.
• The study revealed that most organizations lack in skills &
expertise required for cloud transformation and need service
providers’ help.
• 60% organizations are willing to pay 2X premium for a “one
throat to choke” trusted advisor solution.

9. SKILL SET REQUIRED IN SERVICE PROVIDERS
• The major things that organizations will expect from service
providers will be-
• Managed services
• Cloud enablement and management specialists
• IaaS providers
• System integrators
• Infrastructure hardware vendor / OEM

10. MAJOR CHALLENGES FOR SERVICE
PROVIDERS
• Creating a brand differentiation.
• Implementing quick GTM solution.
• Keeping up the pace with other service providers.
• Providing personalized solutions to customers.
• Meeting business priorities of clients.

11. MEET CUSTOMERS BUSINESS PRIORITIES

12. CREATE BRAND DIFFERENTIATION
• Be a specialist solution provider.
• Follow customer centric approach.
• Follow coherent brand messaging across all platforms.

13. GEARING UP FOR THE DIGITAL
TRANSFORMATION JOURNEY
• CSPs will need dedicated support and one shot solutions from
companies that have expertise in providing such solution like
ZNetLive provides.
• ZNetLive offers automated and totally integrated solutions to
CSPs helping them in various domains like-
• Marketing
• Sales
• CRM & Support
• Backend management

14. IT HAS ALREADY BEGUN.
START YOUR DIGITAL TRANSFORMATION JOURNEY
TODAY!

15. THANK YOU