Professional Resume Designed For Diverse Positions

1. IKE IGBOKWE
623.419.4001 | I.Igbokw@yahoo.com
CASE MANAGEMENT/CASE COORDINATOR
Resourceful and dedicated Executive Director offering an array of transferable skills and education in human resources,
organizational leadership, global staff management,business/financialmanagement,research/analysis,recruiting,talent
management, quality systems, global trade, industrial/organizational psychology, business ethics, employment law,
training/development and investigative techniques. Provide comprehensive knowledge of health services, education,
strategic planning, law enforcement, regulatorycompliance,marketing, organizational development and international
relations. Successfully manage conflicting priorities within a diverse workforce and varied settings. Foster a culture of
positive morale and motivation. Deliver effective leadership and business management abilities. Provide outstanding
communicationskillstoensure comprehensionby adiverse audience.
NOTABLE SKILLS AND ABILITIES:
 Avidexecutiveleaderdevotedtobusinessdevelopment,financialsolvency,compliance,quality,global trade, staff
support,managerial advisory,humanresources andstrategicmanagementtechniques.
 Dedicatedprofessionalwithareputationforsuccessfullymanagingconflictandchange, deliveringcompassionate
counselingandofferingprofessional developmentsupport.
 Consistentlystrategize andworktoward long-termachievements while advancingcorporate initiatives.
AREAS OF EXCELLENCE:
Relationship Building • Communication • Confidential Data Protection • Team Leadership/Training • Collaboration
Marketing • Research/Analysis • Report Generation • Attention to Detail • Problem Solving • Policy Design
EDUCATION AND PROFESSIONAL DEVELOPMENT
MASTER OF SCIENCE - INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY (anticipated 2017)
Grand Canyon University, Phoenix, AZ
Relevant Coursework: Business Ethics, Employment Law, Strategic Management and Business Policy, Training and
Development,Managing ProjectTeams,Methodsof Analysis/BusinessOperations,InterculturalManagement,Strategic
Marketing, Psychological Foundations of Leadership, Crisis Communication Management,
Human Resource Management Methods, Current Issues in Leadership
MASTER OF SCIENCE - ORGANIZATIONAL LEADERSHIP (2015)
Columbia Southern University, Orange Beach, AL
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION (2009)
New Jersey City University, Jersey City, NJ
ASSOCIATE OF ARTS - MEDICAL ADMINISTRATION
Gibbs College, Livingston, NJ (2005)
CERTIFICATIONS: CPR, First Aid, Crisis Prevention and Intervention (CPI)
CAREER NARRATIVE
Maricopa County Sheriff’s Office, Phoenix, AZ (2012 TO PRESENT)
DETENTION OFFICER
Monitor and oversee the activitiesof 250+ inmatesduring recreation,meals,visitationandclothingexchanges.Directall
facets of inmate movement to ensure optimal security. Accurately prepare logbook entries and write comprehensive
reports.Engage insecuritymonitoring,walkingthe facilityandperformingheadcounts.Performthoroughinmate andcell
searches.
 Carry out continual visual surveillance of inmates and various detention facility areas, selecting and operating
appropriate buttons,switchesandknobsutilizedtocontrol doors,slidersandcommunicationsystems.
 PerformbasicfirstaidproceduresandCPRasnecessary,andgatherincidentinformationutilizedininvestigations,
obtainingstatementsof victims,witnesses,suspectsandconfidentialinformants.

2. IKE IGBOKWE PAGE 2
Arizona Mentor, Phoenix, AZ (2010 TO 2012)
BEHAVIORAL HEALTH TECHNICIAN (BHT) - Behavioral Disability
Collaborated with team members to implement individual treatment and care plans (ITCPs), and provided
instruction/supportinaccordance withindividualplansandtargetedbehaviorinitiatives.Ensuredall documentationwas
completedinatimely,legible andconfidential mannerinaccordance withpolicies.
 Assisted clients in arranging medical and behavioral services, locating transportation when necessary, and
encouragingfollow-upswithprofessionalcare providers while adheringtorecommendationsforhealthcare.
 Delivered competent financial management support to clients within their homes, serving as a liaison between
clientsandtheirfamilies.
 Supportedclientsindevelopingskillsinmonitoringhealthissuesandmaintainingwellness,closelyobserving and
documentinghealthconcernsonadailybasis.
 Provided instruction and assistance in medication administration as prescribed,consistently increasing required
drug and dosage knowledge.
 Attendedstaff meetings,in-service programsandtrainingactivities.
 Constantly ensured clients remained free from any form of abuse, neglect and/or exploitation while in a
residentialsettingoroutinthe community,assistinginbreakingthecycle of isolationbyencouraginginvolvement
incommunityactivities.
Newark International Airport, Newark, NJ (2003 TO 2010)
SKYCAP- Continental Airlines
Delivered outstanding customer service, expertly handling check-in procedures and directing travelers to appropriate
boardinglocations.Handledluggagetoensure proper boarding/loadingandqualitycontrol.
EARLY CAREER SUMMARY
Behavioral Disability Caregiver, Our House Organization, Berkley Heights, NJ
Medical Assistant Intern, Overlook Hospital, Summit, NJ
TECHNOLOGY
MS Office (Word, Excel, PowerPoint, Access, Outlook), Internet Search Engines, Windows XP
AFFILIATIONS
Society of Industrial Organizational Psychologists (SIOP)
Volunteer - Overlook Hospital Summit