The objective of this presentation to help students to understand the basic software and application which is used in business.

1. BY :-
PRATIKSHA DUBEY
MBA (IB) 3RD SEM
FEATURES OF SOFTWARE FOR
IMPORT AND EXPORT BUSINESS

2. INTRODUCTION
 Software systemizes the management of licenses and
documents, catering to every minutest of detail
involved in the procedures of export. It takes care of
online applications, license details against export
invoices, duty drawbacks claim against exports
Invoices and prints various documents such as
Invoice, Packing list, Shipping bill, Certificate of
Origin, Commercial Invoice, Commercial Packing List,
Bank Realization Certificate, Bills of Exchange and so
on in standard formats.
 It is an exceptionally flexible product that effectively
manages your business right from the Inquiry stage to
Payment realization stage.

3. FEATURES
 Manages Export from Inquiry Received to Payment
Realized
 Provides data entry screens that look similar to the
actual documents
 Provides user defined Reports
 Provides user defined Packing List
 State of the art and user friendly interface format
 Facility of e-mailing and faxing of documents
 Creates item master with images of the item
 Creates user defined letters
 Enables export of data to Tally Accounting Software
 Provides checklist of documents required

4. LIST OF SOFTWARES
 ERP Software
 CRM software
 Complain Management Solution
 HR and Payroll Software
 Export – Import Documentation
 MLM Software & MLM Consulting
 Portal Development
 Website & SOE
 E-Commerce

5. HR AND PAYROLL SOFTWARE
 HR Software has become important for all business
organizations regardless of the fact if they are big
corporate entities or fall in the category of a small
business. There have been a number of reasons for
this increase in popularity of Human Resource Payroll
software. The sheer number of employees in some
cases becomes a reason enough that a Human
Resource Payroll software has to be implemented.
 Payroll process in easy steps and quite in-depth and
capable of handling any kind of complicated
conditions. It calculates increments, arrears. All
Payroll and Statutory reports like salary slip, salary
register, IT Estimation report, etc.

6. BENEFITS
 Earnings and Deduction - Create
earnings/deduction/perquisite head as per the
company policy. Retrospective effect of earning
and deduction for calculation of arrears.
 Leaves-Configure leaves as per company policy.
Carry-forward and accumulate leaves across
calendar or financial year.
 Loans-Create multiple loans and automation loan
deductions heads.
 Grade-Grade wise salary structure.

7. CRM SOFTWARE
 CRM software, or Customer Relationship
Management (CRM) software is an industry term
for software solutions that help enterprise
businesses manage customer relationships in an
organized way. CRM can mean increased
customer loyalty and profitability. On the plus
side, customers with successful CRM systems
report higher profits; lower costs to attract and
retain customers; greater customer loyalty; and
smoother, more streamlined workflows. Specific
benefits include.

8. ADVANTAGES
 Enquiry management for Cold calling, Actual
enquiry or Tender
 Facility to attach images, specifications and
technical drawings for clear understanding
 Assign, qualify and convert leads
 Maintain multiple item categories and groups and
multiple units of items for easy allocation,
grouping and differentiation of materials
 Schedule calls and meetings with prospects.
 Maintains Customer details with all contact
information.

9. CONTINUED....
 Mass emails to Customers (according to the
product-wise or industry-wise)
 Creates Quotation for the Customers with
separate ITC charges, service charges, TAX
individual Product wise or Overall on all product
also same for discount or pc wise discount. .
 This way we generate 3 different type of
quotation format. Raise quotations and send
them to prospects.
 Sales order management, etc.

10. ERP SOFTWARE
 ERP Software Solution helps manufacturers or
traders from small businesses to mid-size
enterprises. Integration of data across the
enterprise ensures that you have greater visibility
in all areas of your business, from daily
operations to a strategic decision level. Insight
into production, inventory and financial data
makes it easy to identify opportunities for cost
savings and efficiency improvements.

11. ADVANTAGES
 Maintains Complete Database of Client, Vendor and
Employee Contact Details
 Provide Timely Reminders for Product Expiry Date/
Product min or max
 In complaint management software - Routine
Services alert / Renewals alerts/ Payment follow-up
date wise / AMC Expiration notice and Lead follow-up
etc.
 Allocation Manager to allocate sales order as per
client priority
 Multiple location - Inventory Management with
Barcode (Multi-location)
 Bulk SMS Messaging / Mass Emailing Facility

12. CONTINUED....
 Cost Center Report
 Log Report as per Engineers wise/Customer Wise
 Export All Reports in PDF format / excel format
 Create Task / Reminder of yourself or for other
 3 level of approval for Direct Sales Order/ Purchase
order / Pretty cash/Dispatch Challan / Good Receipt
 Quality Checkpoints
 Incentive Module - Piece Wise/Value wise - incentive
as per payment received and incentive deduction if
payment not receive on time

13. COMPLAINT MANAGEMENT
SOLUTION
 It consists of the processes a company uses to Recording,
tracking and resolving the causes of customer complaints
is a critical part of any organizations quality management
process. Whenever a customer hands you a complaint,
he's also handing you an opportunity to create a stronger
and more profitable relationship with him. That's because
complaints that are handled properly can be converted into
increased loyalty, Complain Management System provides
a centralized & easy-to-use interface for Complaint
Register, Creating Task, Creating AMC Quotation, AMC
Reminders Allot Enquiry/Complaint/ Installation / Routine
calls, create Work order, View Complaint List, Check
Product in AMC, Request for Replace/New Part and
Calculating Cost center.

14. AFTER SALES SERVICES
 Complaint Recording and Routing - type of
complaint- Warranty/AMC/Onetime
(comprehensive)
 Allocate work order by service Manager to
Service People
 Manage / Complaint calls till the time they are
resolved
 Task create by Service Team and Manager
 Reminder for AMC // Warrantee expiry on
welcome page of call handling person.
 Cost Center (Customer wise)

15. CONTINUED....
 Engineer performance analysis along with pretty cash
voucher
 AMC Report - List of Companies under
Warranty/AMC/Onetime/
 Request for Replace/New Part
 Spares consumption by customer
 Monthly, By monthly, Half yearly , yearly service for
Routine Services
 Engineers Visit Report
 Service invoice register & Payment Follow up
 Customer feedback analysis
 Service person - Work history

16. EXPORT – IMPORT
DOCUMENTATION
 Management of export/import business is tremendously
elaborate task that requires a dedicated and a carefully
designed system for controlling and absorbing various
requirement. To revolutionize the management of your
exports business, at Intra-web Solutions present Exim Intra
Soft. As this is a web application we know the Security of
that and information, we have taken care at every stage
and given permission and IP address tracker so that the
user cannot open the software from any place, This
exceptionally flexible product effectively manages your
business right from the Inquiry stage to Payment
realization stage. The facility of generating various MIS
Reports keeps you in control of the organization’s
performance. It can be easily integrated with most of the
popular accounting software's by export and import of
data.

17. FEATURES
 Manages Export from Inquiry Received to Payment Realized
 Provides data entry screens that look similar to the actual
documents
 Provides user defined Reports
 Provides user defined Packing List
 State of the art and user friendly interface format
 Facility of e-mailing and faxing of documents
 Creates item master with images of the item
 Creates user defined letters
 Enables export of data to Tally Accounting Software
 Provides checklist of documents required
 DEPB / DFRC / DEEC / DRBK License and Incentive
management under one roof

18. MLM SOFTWARE & MLM
CONSULTING
 An experienced team of MLM professionals and top
tier MLM software developers are serious about your
business. The unique demands of the varied direct
sales business models require an insider's
understanding and our MLM software anticipates your
company's needs. Our focus is cutting-edge,
customized, turnkey MLM software and industry-
leading MLM consulting. As the leader in MLM
Software Solutions for startup MLM companies we
help you start your business off with a powerful MLM
software solution with graphical down line tracking
and website replication.

19. CONSIDERATIONS
 Scale able MLM software technology
 International - language, tax, and currency
 Data Security and catastrophic recovery
 Payroll Flexibility - checks, debit cards, direct deposit
 MLM Experts vs Technology Gurus (You need both!)
 Innovative Tools & systems for affiliates & distributors
 Legal MLM Software compliance (proper tracking!)
 Plus many other critical considerations

20. PORTAL DEVELOPMENT
 Web Portal development solution and Portal
Maintenance Service for B2B, B2C portal
development, E-Business & E-Commerce
solutions. Developed numerous portals for its
clients located in various countries of the world.
 Portal development is a multi-dimensional activity
that involves expertise at many levels. A good
portal involves an appropriate integration of
design and content in conjunction with other
services offered to the user.

21. CONTINUED....
 Designed and developed quality portals that
shows strength in developing multi-faceted, multi-
dimensional Web Portals inherent strength in the
various departments necessary to develop and
deliver a quality Web Portal. Technical skill in the
variety of development platforms e.g. ASP.NET,
ASP, MS SQL Server, MS Access, to just name a
few. These technical skills are well supported by
the Graphics and the user front-end visualization
team who beautify and give a pleasing
appearance to the Portal.

22. E - COMMERCE
 A multi-directional fully integrated interface for ecommerce
transactions. E-commerce offers great marketing potential
for any company that is interested in capitalizing on this
new and fast growing marketing channel. Developed new
and unique solutions and applications that are designed to
enhance the performance of the web site and offer
shoppers a new shopping experience. Our new
applications, interactive shopping, and wish list feature, will
allow you to offer your web customers that ability to shop
at any time, from anywhere.
 E-commerce is simply business, but in truly great
proportions. E-commerce means unlimited growth and
opportunities that cut across the boundaries of time and
place. Ecommerce is the stepping stone you will need to
reach the true potential of your organization’s capabilities.

23. CONTINUED....
 With features like intranet application
development, web page development our e-
commerce solutions are effective, well-designed
and compatible. E-commerce development India
is the most affordable way to make your presence
felt in this sea of unlimited opportunities.

24. CONCLUSION
 It is the mission of imports to provide complete
import/export brokerage service including purchase
contracts, shipping, warehousing and delivery
scheduling. The Software systemizes the
management of licenses and documents, catering to
every minutest of detail involved in the procedures of
export. It takes care of online applications, license
details against export invoices, duty drawbacks claim
against exports Invoices and prints various
documents such as Invoice, Packing list, Shipping bill,
Certificate of Origin, Commercial Invoice, Commercial
Packing List, Bank Realization Certificate, Bills of
Exchange and so on in standard formats.

25. THANK YOU!!!