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ON-PREMISE
HOTEL MANAGEMENT SOFTWARE
The Best Value for Money and Faster ROI
Table of Content
eZee FrontDesk Features
Third Party Integration
Reports
User Wise Usage of the eZee FrontDesk
Screenshots...
eZee FrontDesk
Overview
eZee FrontDesk Features
Reservation Center
Back office Operations
Alerts and Notifications
Front-desk Operations
Invoice, ...
Reservation Centre
Quick access combined with easy GUI,
Reservation Centre makes carrying out
everyday reservation transac...
FrontDesk Operations
Organizing all your basic and major front-desk
operation, the streamlined system with organic flow
pr...
Check-Out
Including essential services such as
• Time based as well as 24 hours check-out service
• Ability to check-out a...
Rates & Taxes
Create and define unlimited number of rates in the
system for a flexible rate management resulting in
higher...
Revenue Management eZee's revenue management tool allows you to
build the perfect pricing strategy while keeping
an eye on...
Back Office Operations
If it is called eZee FrontDesk, will I be able to manage
the back office task?
We meant it when we ...
Invoice, Bills and
Cashier Center
When it comes to organizing your bills and invoices,
here is how eZee FrontDesk is helpf...
Group Operations
Booking a group of travelers is as easy as doing
an individual booking in eZee FrontDesk. Select
the room...
System Access Controls
At eZee, we completely understand the
importance of providing different access to
users as per user...
Alerts and Notifications
• Email notification for upcoming events
• Notifications for previous guests birthdays and
annive...
Housekeeping and
Maintenance
Running an efficient housekeeping team and running
operations without hiccups is no easy task...
Analytics and Reporting
Covers a wide range of detailed reports, eZee FrontDesk
offers deep insights into all aspects of h...
Make the most out of
Managerial Reports
Dedicated to the managers and hotel owners, the
managerial reports gives you a qui...
Banquet and Event
Management
We organize various events at our property, can eZee
PMS help me manage that along with the h...
Mobile App for Reports
eZee's Mobile App for reports sends summarized hotel
reports right to your tablet and smart-phone
•...
Laundry Management
Taking care of the minute details, eZee PMS also offers
laundry management for hotels offering laundry ...
Minibar Management
Apart from giving you complete control over the main
processes of your hotel, eZee PMS also gives you c...
Employee Management
Additionally, eZee's employee management will empower
you with all the tools for better management of ...
PABX-
Call Accounting
Interface
KeyCard Door
Lock Interface
Allworx Avaya
Comdial Fujitsu Toshiba
Cisco
Lg
Jenberg Inhova ...
Financial
Accounting
Finger Print
Reader
Fiscal Printer
Credit Card
Processing
Auto Count SDN
BHD
Intuit Inc Mart SDN BHD
...
Reports
Back Office
Front Office
Room Report
Marketing
&
Analysis
Direct Billing
&
Company
Audit & Void
Night Audit
Group
...
General
Manager
l Co-ordinate between different departments heads with easy
access to departmental.
l Budget reports depar...
Executive
Housekeeper
l Assign designated duties to various staff and edit accordingly when
need arises.
l Easily distingu...
Screenshots
ReportInventory ViewHousekeepingDashboardStay ViewRoom Layout
Back to All Slides
Seamlessly Integrated Total Hospitality Solutions
eZee Reservation
Online Hotel
booking Engine
eZee Centrix
Hotel Channel
...
Other eZee Products
eZee Absolute
Online Hotel
Management
Software
eZee iMenu
Tablet Based
Restaurant Menu
Appytect
Hotel ...
Our Clients
Middle East
Asia
Oceania
Europe
Africa
Americas
Back to All Slides Skip
Asia
Africa
Middle East
Europe
Americas
Oceania
Pricing Optional Modules & Integration
Integration with Telephone/PBX System
(Includes Call Charges, Barring/Unbarring, Wa...
24 / 7 Live Support
Live Chat
Email
Online
Training
On-site / Online
Implementation
Online Demo
*
Back to All Slides
Company Statistics
1M
Daily
Transactions
71000
Users Of
Software
400
Integrations
100+
OTA
Connections
150+
Team
Members
1...
MISSION
Provide innovative products and
services to our clients enabling them to
offer superior service to their guests in...
Back to All Slides
Why eZee
Who are we and what we do?
International Standard Quality Hospitality Solutions
Understand wha...
An excellent team that actually cares
24/7/365 Support
that actually cares
Multiple
one-on-one trainings
Quick onboarding
...
Our Team
Back to All Slides
Our Team
The force behind the success!
Try Before you Buy!
Try eZee FrontDesk Free for
30 days
Start Your Trial Now
Contact Us
Head Office
Address
eZee Technosys Pvt. Ltd.
D-113, International Trade Center, Majura Gate,
Surat Gujarat, Ind...
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eZee FrontDesk - Hotel Management Software

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eZee FrontDesk is designed to accommodate the needs of various types of properties viz the hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condo's, hostel and apartments. It has a whole range of integrated modules to cover every aspect of property management.

Main Features include.
1. Hotel Status from the Main Screen
2. Guest Check In Guest Check Out
3. Day Use Feature - Early Check In Late Check Out
4. Extra Charge posting and defining Extra Charge Package
5. Multi-currency settlement & print folio and bills
6. Meal plan to select on room
7. Guest Snaps with Web cam at check in & reservation
8. Flat Discount and various types of discount can be applied
9. Split Folio option to separate on extra charge and room tariff
10. Close folio option for guests opting for longer stay
11. Advance deposit and refund option

Reservation & Group Booking Management
1. Single Reservation and Group Reservation Option
2. Room Inventory View for 7 days, 14 days, or more depending on your requirement
3. Setup of Release Date and Time For Any Reservation and Booking
4. Option to Cancel or No Show Any Reservation Or Group Booking

Back Office Module
1. Managing Miscellaneous Sales (Accounts Receivable)
2. Managing Expense (Account Payable)
3. Creation of City Ledger/ Direct Billing Company Account with Credit Limit Setup
4. Facility to print or email City ledger account

Guest Relationship Management Module
Laundry Management
Banquet Management
Mini-bar
Housekeeping Module Management
Maintenance Management Module
Payroll
Reports Module

Multiple Language Pack
1. Can be used in 3 different languages at a time by different users
2. Ready to use 24 plus language pack

Integration Available With
1. PABX Call Accounting
2. Financial Accounting
3. Key Card Door Lock
4. eZee Reservation - Online Booking Engine
5. eZee Centrix - Online Channel Management System

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eZee FrontDesk - Hotel Management Software

  1. 1. ON-PREMISE HOTEL MANAGEMENT SOFTWARE The Best Value for Money and Faster ROI
  2. 2. Table of Content eZee FrontDesk Features Third Party Integration Reports User Wise Usage of the eZee FrontDesk Screenshots Integrated Hospitality Solutions Our Clients Pricing Helpful Resources 24/7 Live Support Company Statistics About eZee Why eZee Our Team Contact Us eZee FrontDesk Overview
  3. 3. eZee FrontDesk Overview
  4. 4. eZee FrontDesk Features Reservation Center Back office Operations Alerts and Notifications Front-desk Operations Invoice, Bills and Cashier Center Housekeeping and Maintenance Rates & Taxes Group Operations Analytics and Reporting Revenue Management System Access Controls Make the most out of Managerial Reports Banquet and Event Management Mobile App for Reports Laundry Management Minibar Management Employee Management Back to All Slides
  5. 5. Reservation Centre Quick access combined with easy GUI, Reservation Centre makes carrying out everyday reservation transactions effortless. What all do I get in Reservation Centre? • Intuitive & informative user interfaces • Check data instantly to make quick and accurate decisions • Easily control and update room rates • Set separate rates for all business resources. • Smooth and instant booking process Apart from the obvious PMS features, how can I manage/streamline operations with Reservation Centre? • Quick availability & reservation search • Remove & update cancellation/no show bookings with one click • Update booking inquiries/confirmation as well as hold reservation • Keep a tab of guest preferences • Manage extra services like pick up/drop off services Back to All Features
  6. 6. FrontDesk Operations Organizing all your basic and major front-desk operation, the streamlined system with organic flow process acts as the centre of hotel operations. What is included in the major functions of front-desk Operations? There are 2 chief characteristics offered with this feature Check-In Which further includes • Swift check-in process • Allotting room enriching occupancy levels • Allot rooms as per guest preferences • Suitable for day-use services for transit guest • Easily organize meal plans selected by guest • Upsurge guest relations with complimentary rooms • Easily update guest information like ü Guest's digital documents ü Visa details for international guest ü Registration cards & e-signature ü Selected meal plans Back to All Features
  7. 7. Check-Out Including essential services such as • Time based as well as 24 hours check-out service • Ability to check-out at 0 balance • Add late check-out fee • Check-out point to add extra services to the bill • Auto alert housekeeping upon check-out • Swift check-out process Back to All Features
  8. 8. Rates & Taxes Create and define unlimited number of rates in the system for a flexible rate management resulting in higher revenue. • Set up to 4 different types of taxes • Take advantage of advanced tax management • Charge taxes as per number of guests • You can even configure taxes expected in future How will that benefit me? • Linear and non-linear rates • Allocated rates • Seasonal rates which changes rates as per the season rush • Contracted rates to change rates as per pre-defined contract • Support exchange rate How many type of rates are supported in the system? Through eZee, you can set- Will your system help me with the tax management? Giving you more control, our system even calculates and applies the taxes to the guest folio as per the pre- configured setting. Back to All Features
  9. 9. Revenue Management eZee's revenue management tool allows you to build the perfect pricing strategy while keeping an eye on your profit margins. • Upscale revenue with yield management • Get a complete revenue breakdown • Achieve maximum occupancy • Benefit from the revenue forecast How will Revenue Management be useful to my property? Back to All Features
  10. 10. Back Office Operations If it is called eZee FrontDesk, will I be able to manage the back office task? We meant it when we say streamline all hotel operations, along with frontdesk, eZee PMS allows you to manage various back office operations as well. • Night audit / Day close • Maintain daily miscellaneous sales and expenses • Maintain dedicated ledger accounts eZee FrontDesk helps you perform various operations such as Back to All Features
  11. 11. Invoice, Bills and Cashier Center When it comes to organizing your bills and invoices, here is how eZee FrontDesk is helpful to you • Offers various payment modes • Multiple settlement options • Manage and update advance payments • Organize invoices • Generate and updates bills to company • Automatically route folios • Option of splitting folios • Supports multi-currency • Manage cashier shifts Back to All Features
  12. 12. Group Operations Booking a group of travelers is as easy as doing an individual booking in eZee FrontDesk. Select the rooms you want to allocate to the group and club them together under the group’s name. • Group reservation • Group check-in • Group invoice • Group payment • Group identity with different colour • Add / Remove transaction to group • Group cancel / No-show • Group check-out The functionalities of group management include Back to All Features We receive a lot of group bookings, please explain me the functions of group bookings in the system.
  13. 13. System Access Controls At eZee, we completely understand the importance of providing different access to users as per user hierarchy. • Offer access rights as per user role and user hierarchy • Maintain audit trails and voids • Maintain user activity log Below are few of the many processes that are included in the system Back to All Features
  14. 14. Alerts and Notifications • Email notification for upcoming events • Notifications for previous guests birthdays and anniversaries • Various type of housekeeping alerts • Guest Interaction • Administrative data (Room Revenue, Occupancy, Payments, Taxes, etc.) Does eZee PMS provide any notification system? Yes, eZee FrontDesk offers the most comprehensive notification alerts including Back to All Features
  15. 15. Housekeeping and Maintenance Running an efficient housekeeping team and running operations without hiccups is no easy task but eZee FrontDesk gives you a complete picture of housekeeping operations. • Dedicated housekeeping view • Housekeeping inventory management • Tasks assignment & scheduling • Inspection of all rooms • Various alert notifications • Manage out of order services • Organize all maintenance activities Here's how Back to All Features We run an extravagant housekeeping service and it gets very difficult to manage all the process, can you help me with that?
  16. 16. Analytics and Reporting Covers a wide range of detailed reports, eZee FrontDesk offers deep insights into all aspects of hotel operations. • Marketing and analysis • Bookings and reservations • Audit and void operations • Front office operations • Tax & Discount • Income, cash and accounts • Departmental and managerial reports To name a few eZee PMS includes various reports for Back to All Features
  17. 17. Make the most out of Managerial Reports Dedicated to the managers and hotel owners, the managerial reports gives you a quick glance on the property's current status along with detailed analysis about total income, income source expenses and more helping to analyze profiting sources of income along with insights to guest moment and guest behaviour. • Room Revenue - Complete revenue from all room sold • Payments - All the payment accepted and executed by the hotel • Taxes - All the taxes collected, paid and due to the hotel • Extra Charges - Revenue from all the extra services to the guest • Rooms Statistics - Details about all room sold, rooms booked, current occupancy, room rate, etc • Occupancy - Analysis about current occupancy rate, expected bookings and more • ADR - To indicate the average realized room rent per day • RevPAR - To provide revenue earned per available room • Business Source Analysis - Details about all revenue sources • Audit & Void - Indicating details on hotel's current audits and void orders • Flash Report - At glance report on hotel's income and expenditure • Night Audit Report - Review of daily guest account transactions • Room owner detail - Bifurcated reports based on room owners and revenue • Arrival/Departure report - Glance view of all upcoming guest arrivals and departures • City Ledger Register - Particularities about associated corporate accounts Giving you further edge on user and hotel guests you can get various detailed reports. Back to All Features
  18. 18. Banquet and Event Management We organize various events at our property, can eZee PMS help me manage that along with the hotel operations? Yes, we can do that and much more. With eZee FrontDesk Banquet and Event Management module, you get a dedicated view for banquet management. • Function prospect • Event menu management • Catering management • Buffet management What are the functions that I can perform with that? Back to All Features
  19. 19. Mobile App for Reports eZee's Mobile App for reports sends summarized hotel reports right to your tablet and smart-phone • App dashboard • Managerial reports • Marketing & analysis reports • Operation status reports eZee iReport includes reports of the current day, period to date and year to date room revenue as well. It also includes Back to All Features Oh, that is fascinating, tell me what are the reports that I can view from the App?
  20. 20. Laundry Management Taking care of the minute details, eZee PMS also offers laundry management for hotels offering laundry service. • Guest laundry management • Hotel laundry management • Laundry costing, billing and cashiering • Laundry delivery The laundry management module includes Back to All Features
  21. 21. Minibar Management Apart from giving you complete control over the main processes of your hotel, eZee PMS also gives you complete control over small yet critical services like minibar management • Minibar inventory management • Billing and cashiering • Auditing and posting • Breakage / Wastage • Mobile minibar Minibar management module includes Back to All Features
  22. 22. Employee Management Additionally, eZee's employee management will empower you with all the tools for better management of your team and employee related processes • Managing employee clock-in / clock-out • Timesheet management • Leave management • Holiday management • Employee profiling • Shift management Such as Back to All Features
  23. 23. PABX- Call Accounting Interface KeyCard Door Lock Interface Allworx Avaya Comdial Fujitsu Toshiba Cisco Lg Jenberg Inhova Btlock Digicard Ving CardKABA Digilock SMS RouteSms Solutions Limited AdtranNetVanta Alcatel Altigen Aristel AYC Ipcts BPL Cadcom Ericsson Great Wall Guli Door lock Philips MIWA Lock Co. Onity Door lock SafLock Sicurezza Solutions WEISER GenSuite GSM/GPRS Modem Nimbusit SMSPerfect Bulk SMSGAPS SMS theSMSzone – ThrillEX Multimedia Uptown SMS Third Party Hardware and Software Integration With 400+ available integrations, our partnerships with top vendors most certainly exceeds more than any other solutions. Back to All Slides Skip
  24. 24. Financial Accounting Finger Print Reader Fiscal Printer Credit Card Processing Auto Count SDN BHD Intuit Inc Mart SDN BHD MIM systems DSN BHD Sage Software IncPeachtree Sierra ODC Private Ltd. 2C2P ICICI Bank AirPay AsiaPay Limited Atlantic Bank Atom Authorize.Net Axis Bank Bankart CardSave CIMBepaymentCitrusPay CyberSource BOSNIA BRIO_FIS_FM32 EFP FP_2000_100TZ MetaLink SBRRCH Group Spa Dzhies Group Ltd. WebPOS Fiscal
  25. 25. Reports Back Office Front Office Room Report Marketing & Analysis Direct Billing & Company Audit & Void Night Audit Group Booking Reservation Back to All Slides
  26. 26. General Manager l Co-ordinate between different departments heads with easy access to departmental. l Budget reports department wise showing the hotel’s overall financial health for better decision-making and increase profitability. Hotel Manager l Glance into daily operations with multiple quick options such as stay view, inventory view, etc. l Check room status like reserved, checked-in, vacant, etc. with distinctive colors for easy recognition and quick decisions. Reservation Office Manager l Generate Revenue per Available Room (RevPAR) report from the system to build correct strategies. l Modify Yield Management module on basis of occupancy or RevPAR for maximizing hotel revenue. User wise Usage of the eZee FrontDesk Back to All Slides
  27. 27. Executive Housekeeper l Assign designated duties to various staff and edit accordingly when need arises. l Easily distinguish between various activities within the housekeeping for efficient management of tasks and overall planning. l Manage banquet bookings on hourly and daily basis while keeping track of all the events. l Set multiple types of seating arrangements, packages, and overall themes of different events. Banquet/Event Manager Laundry Manager Head of Maintenance l Manage various machine hardware, spare parts, etc. and keeps track of repairs across different departments maintaining overall health. l Assign specific tasks to staff members and set up high priority for immediate fix. l Run efficient laundry department by tracking guest’s laundry and hotel laundry separately. l Configure laundry items, service, and daily linens, etc. in proper coordination with housekeeping for overall efficiency.
  28. 28. Screenshots ReportInventory ViewHousekeepingDashboardStay ViewRoom Layout Back to All Slides
  29. 29. Seamlessly Integrated Total Hospitality Solutions eZee Reservation Online Hotel booking Engine eZee Centrix Hotel Channel Manager eZee iFeedback Customer Feedback System eZee BurrP! Restaurant Management Software Back to All Slides Skip
  30. 30. Other eZee Products eZee Absolute Online Hotel Management Software eZee iMenu Tablet Based Restaurant Menu Appytect Hotel Guest App Aruti HR & Payroll Management
  31. 31. Our Clients Middle East Asia Oceania Europe Africa Americas Back to All Slides Skip
  32. 32. Asia
  33. 33. Africa
  34. 34. Middle East
  35. 35. Europe
  36. 36. Americas
  37. 37. Oceania
  38. 38. Pricing Optional Modules & Integration Integration with Telephone/PBX System (Includes Call Charges, Barring/Unbarring, Wake Up call and Room Cleaning feature) $ 700 Laundry Management $ 175 Banquet Management $ 300 Minibar Management $ 175 Payroll Module $ 300 Integration with Financial Accounting Software $ 700 Integration with Credit Card Server $ 175 Integration with Electronic Key Card Door Lock $ 450 Integration with Digital Sign Pad $ 250 Integration with Identity Scanner (My Kad Reader - Passport Scanner) Per Device QTY $ 250 Integration with Finger Reader Device (For Time & Attendance Record) $ 250 Integration with Finger Reader Device (For Time & Attendance Record) $ 250 Integration with Internet Billing Software $ 700 Notification Module (SMS + Email) $ 250 Forex Module $ 100 Integration With IPTV $ 350 eZee FrontDesk Online $ 350 $ 1150Up to 10 Rooms • GRM • Email Notification • Housekeeping Management • Maintenance • Language Pack • Interface with Swipe Card Reader (Plug & Play) Additional Rooms $ 30 Per Room Additional Terminals $ 300 Per Terminal / Machine Included Modules Back to All Slides
  39. 39. 24 / 7 Live Support Live Chat Email Online Training On-site / Online Implementation Online Demo * Back to All Slides
  40. 40. Company Statistics 1M Daily Transactions 71000 Users Of Software 400 Integrations 100+ OTA Connections 150+ Team Members 174 Distributors Worldwide 105 Regional Support Centres 14 Language Supported 10 Years In Industry 6000+ Happy client 140 Clients In Countries 90000 Rooms Managed Back to All Slides
  41. 41. MISSION Provide innovative products and services to our clients enabling them to offer superior service to their guests in the hospitality industry. VISION Our vision is to become a world leader in the hospitality industry recognized for providing innovative consumer centric products and services. About eZee eZee Technosys is a complete IT solutions provider for the hospitality industry, solutions whose sole purpose is to simplify business processes for our clients and help their business grow. The dedicated teams at eZee cover product development, technical support, consulting and sales. When you deal with us, you are directly coming in touch with people with expertise in the hospitality industry. Our Core Values Respect Integrity People Clients Innovation Global Teamwork Back to All Slides
  42. 42. Back to All Slides Why eZee Who are we and what we do? International Standard Quality Hospitality Solutions Understand what makes eZee 150+ Professionals at your service 100+ Channel partners 10+ Years of experience in the industry 6000+ Happy Clients 3A Rating by Crisil Top 2 of Capeterra for best hotel management software All integrated solutions User-friendly system Free trial for testing 350+ third party integrations Regular enhancements and customization Multi-lingual and Multi-currency solutions
  43. 43. An excellent team that actually cares 24/7/365 Support that actually cares Multiple one-on-one trainings Quick onboarding process Instant, logical and comprehensive responses 100+ regional language support centers Never stop innovating perspective Great value for money Most competent pricing in the industry Quick return on investment Pay only for what you use No forced AMC Easy subscriptions for cloud products
  44. 44. Our Team Back to All Slides Our Team The force behind the success!
  45. 45. Try Before you Buy! Try eZee FrontDesk Free for 30 days Start Your Trial Now
  46. 46. Contact Us Head Office Address eZee Technosys Pvt. Ltd. D-113, International Trade Center, Majura Gate, Surat Gujarat, India. Pin Code: 395002 Contact Sales Phone Support Phone USA Phone +91 97277 09911 +91 99099 92262, +91 90999 41866 +1 510 764 1791 Email sales@ezeetechnosys.com support@ezeetechnosys.com WhatsApp +91 97277 09911 Regional Office-Malaysia Address eZee Technosys ( M ) Sdn. Bhd. Kuala Lumpur, Malaysia. Phone Email sales@ezeetechnosys.com.my Fax +6 03 9281 2217 +6 016 229 3357, +6 016 229 3356 Regional Office-Goa Address eZee Technosys Pvt. Ltd. K-403, 4th Floor, Adwalpalkar Shelter,Nr. Kamat Classic IV, Caranzalem Goa.India Pin Code: 4003002. Phone +91 89757 54474, +91 73500 18089 +6 03 9281 2216, +6 012 231 1194 (Office) Back to All Slides
  • DenizBaloglu

    Nov. 28, 2020
  • ltonafalea

    Sep. 8, 2019
  • bismellahamiri

    Jan. 26, 2017
  • williammdavis

    Jan. 7, 2017

eZee FrontDesk is designed to accommodate the needs of various types of properties viz the hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condo's, hostel and apartments. It has a whole range of integrated modules to cover every aspect of property management. Main Features include. 1. Hotel Status from the Main Screen 2. Guest Check In Guest Check Out 3. Day Use Feature - Early Check In Late Check Out 4. Extra Charge posting and defining Extra Charge Package 5. Multi-currency settlement & print folio and bills 6. Meal plan to select on room 7. Guest Snaps with Web cam at check in & reservation 8. Flat Discount and various types of discount can be applied 9. Split Folio option to separate on extra charge and room tariff 10. Close folio option for guests opting for longer stay 11. Advance deposit and refund option Reservation & Group Booking Management 1. Single Reservation and Group Reservation Option 2. Room Inventory View for 7 days, 14 days, or more depending on your requirement 3. Setup of Release Date and Time For Any Reservation and Booking 4. Option to Cancel or No Show Any Reservation Or Group Booking Back Office Module 1. Managing Miscellaneous Sales (Accounts Receivable) 2. Managing Expense (Account Payable) 3. Creation of City Ledger/ Direct Billing Company Account with Credit Limit Setup 4. Facility to print or email City ledger account Guest Relationship Management Module Laundry Management Banquet Management Mini-bar Housekeeping Module Management Maintenance Management Module Payroll Reports Module Multiple Language Pack 1. Can be used in 3 different languages at a time by different users 2. Ready to use 24 plus language pack Integration Available With 1. PABX Call Accounting 2. Financial Accounting 3. Key Card Door Lock 4. eZee Reservation - Online Booking Engine 5. eZee Centrix - Online Channel Management System

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