1. IAN BUTLER CV
Ian Butler
32 Larkfield Road, Great Bentley, Colchester Essex C07 8PX
01206 250007/07470 316530
ian.d.butler1@btinternet.com
Personal Profile
A strong organiser and administrator driven by a desire to achieve success for businesses and individuals.
Over 30 years of management experience- employing a ‘people engagement’ style. Works to deliver tangible
results based on business and individuals requirements
A passionate coach/mentor driven by the need to help others achieve their aspirations and goals- particularly with
regard to employability skills.
A combination of consultancy, coaching & advisory styles is used to build & maintain working relations with people
& teams at all levels. Advocate of ‘continuous improvement’- both on a personal and business level.
Reliable and trustworthy
Key Skills
• Communication Skills Strong verbal and written skills – ensuring clarity of message by using
everyday language
• Planning and organization A variety of tools, techniques and models are used to organize and drive
requirements forward. I am structured and have attention to detail
• Project Management PM principals and best practises are used from a variety of methodologies
e.g. Prince, AIM.
A logical thinker who also seeks creative solutions.
• Administration Full range of office and management skills
• IT Skills Practised in the use of all MS office suite (word, excel, power point), internet
and email
Employment History
Various Schools/colleges ‘Signpost’, Youth Enquiry Service’ April 2015-Date
: Employability mentor /coach
Volunteering work associated with employability skills.- Providing help and advice with CV writing, covering letters,
interview skills and technical help with work search systems, emails etc
British Telecom: Various business units e.g Global Services, Group, Retail & ‘Operate 2006 – March 2015
: Programme & Project Management and Volunteering work in Schools/ Colleges
Responsible for managing major change projects and initiatives into operational work teams. Successes include:
• BT Security: Development and implementation of the Operational centre training portfolio- ensuring that
the newly formed team were fully skilled to be able to address cyber threats.
• BT Security: Uplift of BT key sites/ buildings to improvement resilience resulting in 50% reduction of risk.
• BT Security: Project managed upgrade of servers to secure audit compliance.
• Active member of BT volunteers- working with schools and colleges to help with employability aspects
• Development and delivery of employability’ training material for schools/colleges
• Utilization of a toolset to identify and remediate security vulnerabilities. Over 400 systems were ‘scanned’
resulting in a 20% reduction in vulnerabilities per server.
• Project Management of ‘Talk Time solo’ product launch resulting in sales target exceeded by 15%.
• Improvements to Production management processes and systems.
• Programme managed a surveillance and root cause tool to improve customer service and reduce pay costs
(to the value of 37 staff) Established and ran Programme office
• Project managed the implementation of a £15m 21st century network (21CN) testing model
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2. IAN BUTLER CV
• Project managed the merger & restructure of Network management teams.
• Coached operational change agents to research, identify and deliver business improvements. This resulted in
both people reductions and re-employment into growth capital revenue generating activities of 54 FTE
• Network rationalizations & cost reduction programme-equivalent to 70 people.
• Implementation of a network data script automation project. Delivery of 108 people savings.
Employment History cont
British Telecom: Networks’, and Finance Business units 1993- 2006
: Project Management and implementation of ‘networks’ and ‘finance’ related projects
Project management and implementation of ‘networks’ and ‘finance’ related projects:
• The ‘calling line’ aspect of the National Number Code change (introduction of the ‘02’ number ranges)
• Contingency planning for the Y2K Millennium project.
• Introduction of a ‘productivity and quality measurement system to reduce ineffective time and business costs
• Customer service: management reporting & failure analysis
• Training and implementation manager for
o Total Quality Management Programme, Customer Care, Customer Service System, Payroll projects
Education and Training
• Colne High School Brightlingsea 1969-73
• Greyfriars College Colchester 1973-75
O Levels
A level’s
5 ‘A-C’ passes (including English and Maths)
Passes in English Law & Economics
• Colchester Institute 1975-77 Business studies Distinction pass in ‘National certificate’
• BT 1973-2014 Management Various in-house BT courses on management,
leadership, communication skills, Project
management and quality
Additional information
• Holder of full UK driving licence
• DBS checked with ‘enhanced certificate’
Hobbies and Interests
• Involved in a number of activities within various schools & colleges e.g. Career Academy student mentoring,
CV preparations, mock interviews, projects. I am a volunteer for both the ‘youth enquiry service’ & Signpost
• Keen tennis player: I enjoy both organising and playing games/matches.
• Plays and listens to music
References are available on request
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