Business Writing Basics

Damone Virgilio
Damone VirgilioStaff Development Manager at Memphis Public Library
Business Writing Basics
Communication: 2  A giving or exchanging of information, signals, or messages as by talk, gestures, or writing 5  The art of expressing ideas, especially in speech and writing Webster’s New World Dictionary, 3 rd  ed.
Communication: Communication influences thoughts, feelings, and actions. Information merely informs Use the 80/20 Rule
80% Communication
20%
[object Object],Clarify what it is you intend before writing
[object Object],Clearly state your intent in the lead
[object Object],One topic per communication
[object Object],Provide supporting detail
[object Object],Less is more, in many cases
[object Object],If everything else is cut, will your message still be clear?
[object Object],Don’t get hung on an issue
[object Object],Check the facts
[object Object],Do not rely on spell check
[object Object],Do not rush
[object Object],Dictionaries and thesauruses are the writer’s friends
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Business Writing Basics