Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Hugh Eichelman Business analyst
1. HUGH EICHELMAN
(832) 768-6970 Cell
heichelman@att.net
SUMMARY
Extensive experience in Upstream and Downstream energy business. Experience with IT development and implementation.
PROFESSIONAL EXPERIENCE
Motiva, Houston, Texas 01/2017-06/2017
Business Analyst/Contract-T&E project (Travel & Entertainment, credit cards)
I developed process flow diagrams and detailed word narratives for T&E project
I developed policy and procedures for T&E project
I developed controls/policies, Accounting and other as needed functional work streams
I developed Quick Reference guides for T&E project
I scheduled and coordinated workshops/meetings and followed up with action items and outstanding issues
Technology: VISIO-Process flows, Word, Excel, PowerPoint, Sharepoint, SmartData, CWT
British Gas, Houston, Texas
Business Analyst/Contract-Downstream-Finance Business Process Group 05/2015-01/2016
I did in testing in V14 Openlink Endur Accounting and Settlements desktop for upgrade from V9 which involved
confirms, invoices and report analysis for defects resolution by interacting with developers on configuration and AVS
script issues
I did finance business processes and updating of Sharepoint site with process flows for each department
I did KPI’s and risk assessment for individual departments within BG and updated Sharepoint site with diagrams
Technology: Excel-Pivot tables, Openlink Endur-gMotion & cMotion-ETRM, Power Point, VISIO-Process Flows, Word,
Data Analysis/Comparison, SharePoint Developer, Agile
Texon, Houston, Texas 07/2014-03/2015
Business Analyst/Contract- Mid-stream/Downstream
I did an analysis of security roles for users in Entero ETRM system and implementation into production the correct
security access for all Entero users
I developed reports for Accounting, Operations group and interacted with software developers on issues
I did an analysis of Accounting Roles for month end process to determine manual and automated jobs with
implementation into production.
I did analysis of Accounting's Account coding rules, cost/types and elements used in mapping of their entries
within general ledger accounts of Entero
Technology: Excel-Pivot tables, Entero-ETRM, Word, Data Analysis
Accenture, Houston, Texas 03/2009-07/2014
I did various Projects Performed below:
Accenture-Business Analyst-Upstream, Houston Texas
I did a week of SAP-Production Revenue accounting (PRA) system training in anticipation of going to a new
role in system implementation in regard to Oil & Natural Gas Revenue accounting
Technology: SAP-PRA training
Accenture/Chevron-GSAT Project, Houston, Texas 03/2014-05/2014
Business Analyst-ETRM/Downstream
I did process flows for the STP (Front Office to Mid-Office to Back Office) to allow testing group to learn and
implement testing with creation of scripts for new version of ETRM Endur gMotion (Natural Gas)
I did modifications and updates of previous versions of user manuals to be utilized in the STP testing process
for the newest version of Openlink-gMotion
Technology: Openlink Endur-gMotion-ETRM, Word-User manuals
2. Accenture/Chevron-i-field Project, Houston, Texas 11/2012-12/2013
Business Analyst-Upstream
I did technical process flows by interacting with a developer for COMM-Reliability Screen which monitors the
Pinging status, InTouch, Archestra Status, System Callout, IO Server Status, Circuit Status, Memory Capacity
and ScadaAlarm callout (Status/Phone/Email)
I created Functional Design documents for reports to be utilized by the operations group for monitoring static
tanks and tanks with volumes greater than 250 BBLS. Created test scripts for reports and created user
manual
Technology: Excel-Pivot-Tables, InTouch, Archestra, ScadaAlarm, Word, PowerPoint, VISIO-Process Flows,
CPDEP (Chevron project development and execution process), FDD’s, test plan/scripts
Accenture/Shell Oil R2-Blueprint Project, Houston, Texas 09/2010-07/2012
Business Analyst-ETRM/Downstream
OpenLink/Endur cMotion ETRM system in Operations Group-Deal Capture, Scheduling, Volume Mgmt. for
international Marine, domestic Trucks and Cycle pipelines.
I interacted with Traders, Schedulers, Shell SME’s and developers to resolve AVS script issues caused by
customization of core code
I translated requirements into business process design documents and functional design documents.
I led the functional design efforts with meetings with SME for DMS (Document Management System) based
on IBM FileNet; templates included: Vessel Clearance, Terminal Clearance (Importation, Discharging, and
Lightering orders), Voyage Orders, Customs Templates (Importer/Exporter), Documentary Instructions, and
Kinder Morgan Transmix
I completed configuration documents, and performed configuration every time a build was done in R2 for
various SFAT (Shell Functional Acceptance Testing) cycles
I created design document with meetings with SME’s for COMM-TRANSIT instrument
I created Business Scenario’s and process flows to be used in PT testing phase which involved close
interaction with Traders, Schedulers, Shell SME’s. Interacted with offshore resources to create process flows
and test scripts
Technology: Openlink Endur cMotion, PowerPoint, Word, Excel-Pivot Tables, SharePoint, QC, UAT, Testing,
VISIO-Process Flows & Uses cases, Excel, V model-project management, FDD’s
Accenture/Shell Oil R1-Blueprint Project, Houston, Texas 03/2009-09/2010
Business Analyst-ETRM/Downstream
OpenLink/Endur cMotion ETRM system in Operations Group-Deal Capture, Scheduling, Volume Mgmt. for
domestic Onshore Oil pipelines
I Interacted with Traders, Schedulers, Shell SME’s and developers to resolve AVS script issues
I created/executed Test Cases, Test Scripts, and Test Conditions based off requirements for the SFAT (Shell
Functional Acceptance Testing, Product Test, Integration Test, and UAT (User Acceptance Test)
I Spent four months at OpenLink’s Long Island office to learn Endur cMotion system in Ops group. I did prep
work before testing by configuring and setting up data modeling in trading manager, admin manager,
reference manager and market manager
I researched core system functionality and worked directly with Openlink developers in order to configure and
enhance the system to meet requirements and resolve script issues caused by customization of core code
Technology: Openlink Endur cMotion, PowerPoint, Word, Excel-Pivot Tables, SharePoint, QC, UAT, Testing,
V model-project management, test scripts, testing
British Petroleum, Houston, Texas 02/2007-07/2008
Business Analyst/Contract –Downstream-ETRM natural gas system
I Interacted with Users, onshore/offshore Developers, Project Manager and SMEs to understand the business process,
identify enhancements and gathering Business Requirements for Use Cases, Test Cases and FDD for scheduling
reports and netback modules
I modified and Executed test scripts for Gas Scheduling and Reports modules
I developed training manuals for scheduling module and scheduling reports modules.
I manned hotline to document scheduler’s issues and wrote up defects in MQC. Involved in triaging of defects
Technology: nERGIZE-ETRM natural gas system, MQC, UAT, Entergrate, FDD’s, STP, Excel, Agile
3. ConocoPhillips, Houston, Texas 08/2004-1/2007
Sr. Financial Analyst-Downstream-Involved with ETRM systems in volume management and P&L Risk group
I did a $60M general ledger account reconciliation project in gas trading group which involved detailed analysis of
pipeline imbalances UA4; verified the company’s volumetric position and transportation payables were corrected to
pipelines statements
I performed P&L Risk assessment/analysis at pipeline level for natural gas group using Triple Point scheduling
system
I interacted with client services, scheduling and gas marketers to resolve volumetric and price variances which
resulted in improving the bottom line
Technology: Triple Point, Transenergy, SAP-FICO, Excel-Pivot Tables, Data analysis/Reconciliation, P&L Analysis
Enron Corp, Houston, Texas 01/2003-8/2004
Accountant-Contract-Downstream-Bankruptcy Litigation Group
I determined company’s financial position for lawyers involved in the bankruptcy proceedings with counterparties
Technology: SAP-FICO, Excel-Pivot Tables, Word, Data Analysis/Reconciliation
BHP-BILLITON, Houston, Texas 08/2002-12/2002
Accountant-Contract
I reconciled payroll accounts in three versions of SAP-FICO
Technology: SAP-FICO various versions, Excel-Pivot Tables, Word, Data analysis/Reconciliation
CORAL ENERGY RESOURCES/Shell Trading-Downstream, Houston, Texas 08/2001-2/2002
Senior Accountant- Involved in P&L Risk assessment/analysis group.
I did P&L Risk assessment/analysis reports from Access program to verify regional variances against the trader's
estimate; troubleshot problem areas to resolution
Technology: SAP-FICO, Access, Excel-Pivot Tables, Word, P&L Analysis
Enron Global Markets/Capital and Trade, Houston, Texas 08/1998-08/2001
Senior Specialist- Involved in International & Trading Group.
I did financial statements for Puerto Rico properties on a monthly basis in the International division (EGM)
I accounted San Juan-Rio Pedro’s litigation expenses and injury settlements; dealt with internal and external lawyers
and outside litigants while at EGM
I actualized pipelines while in gas marketing group utilizing a modified Transenergy (Unify) system which resulted in
accurate A/R and A/P accounts in SAP-FICO
Technology: Access, SAP-FICO, Transenergy-ETRM (Unify), Excel-Pivot Tables, Word, Data analysis/Reconciliation
COLUMBIA ENERGY - Houston, Texas 01/1998-8/1998
Senior Gas Marketing Accountant – Downstream-Involved in Natural Gas trading back office group.
I did volume and settlements duties divided by pipeline; initiated booking and payment of the supply side and invoicing
customers on the market side in the ALTRA-GMS system
I did actualization and P&L Risk assessment/analysis at pipeline level which resulted in accurate A/R and A/P
accounts and position
Technology: ALTRA-GMS-ETRM, Excel, Word
PG&E ENERGY TRADING, Houston, Texas 04/1996-1/1998
Senior Gas Marketing Accountant - Downstream-Involved in Natural Gas trading back office group.
I did volume and settlements duties by pipeline; initiated booking, payment, and actualization of supply side and
invoicing customers on the market side in the ALTRA-GMS system
I performed a multi-task role as an accountant/scheduler
Technology: ALTRA-GMS-ETRM, Transenergy, AS400, Excel, Word, Data Analysis/Reconciliation
4. PENNZOIL EXPLORATION & PRODUCTION COMPANY, Houston, Texas 06/1990-04/1996
Accountant- Upstream- Involved in PRA/JIB group.
I booked Oil, Gas and Plant Products/Gas plants for Revenue properties and did JIB and utilized SQL for PPA’s.
Recorded Sales and Royalty Payments accurately which reduced prior period adjustments
I implemented in well production and revenue system new processes to book unrealized revenue of $500,000 which
improved the company's bottom line
Technology: ICOR Revenue and Production system. Excel, SQL, Data Analysis/Reconciliation
EDUCATION
Bachelor of Science/Accounting, University of Houston at Clear Lake, Houston, Texas, 1990
Overall GPA: 3.4 / 4.0 Beta Alpha PSI Accounting Honor Society
Bachelor of Science/Finance, University of Houston at Clear Lake, Houston, Texas, 1985 GPA: 3.40/4.0