Kunzite Presents ISO 90012015 part 1 PDCA & Vendor Selection process

1. CONTINUAL
IMPROVEMENTS (METHODS)

2. Areas of
Improvements
EHS
Environment
Health & Safety
Quality
Vendor Selection & Audit
RM Quality QC
In-Process QC
FG QA
After Sales-services

3. ISO 9001:2015
Planning (6)
Leadership
(5)
Improvement
(10)
Performance
Evaluation (9)
Support (7),
Operation (8)

4. Vendor Selection Process

5. Vendor Selection Process

6. VENDOR AUDIT AND EVALUATION PROCESS
 Audit Check-sheet.
 Non-conforming products communication.
 NC products ROOT CAUSE ANALYSIS.
 Non conformity closure.
 Horizontal Deployment
 Countermeasure Verification.

7. VENDOR EVALUATION:-

8.  Based upon 07 QMP (Quality management
principles)
1. Customer focus
2. Leadership
3. Engagement of people
4. Process Approach
5. Improvement
6. Evidence-based decision making
7. Relationship management
Goods and Services Quality
Control process

11. RM QUALITY CONTROL

12. IN PROCESS QC

13. FG QUALITY ASSURANCE

14. CUSTOMER SUPPORT
 5 Qualities of Good Customer Support:-
1. Problem-Solving Skills. The number one skill you need to excel
in customer service is problem-solving. ...(Root cause
analysis/why-2 analysis/8D form etc.)
2. Clear Communication. ...(through mail, telephone
broadcasting message, etc.)
3. Friendly Attitude. ...(for transparency).
4. Empathy. ...(to feel the problem and issues faced by
customer).
5. Business Acumen. ...(combination of skill, knowledge and
ability).
6. Product/Service Knowledge. ...(Expertise in the subject).
7. Strong Time Management. …..(Time Quadrant).

15. Identify
Hazards
List down Risk
associated
Assessment of
the risk
Plan to
Eliminate
hazard/ reduce
the risk
Emergency
preparedness
Mock drills
Fire fighting
mock drills
Training and
awareness
Health
Checkup
Safety
Committee
meetings
OHAS
Objectives
Audits

18. Location
E/I O
Revisionnumber
Actions to address
risks(Objective /targets
/controlplan)
Actions
Implemented
PreparedBy: ReviewedBy: ApprovedBy:
Process Name /FunctionName :Factory
Process OwnerName :
Core Team:
Hazard
number
Process Activity Hazard Associatedrisk Evaluation Risk
Value
(E/I x O)
* Risk Priority/
Management
Decision (H/M/L)
Opportunities formitigation/
elimination(Incase ofRisk
Value ≥10)
Responsibility Status Remarks
HAZARD IDENTIFIACTION AND RISK ASSESMENTSHEET
F:RISK:01:00
InitialRelease Date:1.06.2021
ReviewDate:1.06.2021
NextReviewDate:-01.12.2021
RevisionHistory
RevisionDate Details ofrevision Revisiontraining provided?

19. RISK ASSESSMENT
Risk
Ranking
Risk Level
1
Negligible
2 Low
3 Moderate
4 Significant
5 Catastrophic
No Injury or no Helath effect
Minor injury which needs first aid or Exposure with
Exposure /Impact of Risk-E/I
Criteria
Injury Leads to death / Major amputation makes
Injury which leads person for less than 24hour leave
from work or exposure need medical attention
Injury leads to minor amputation / hospitlization or
Risk
Ranking
Risk
Level
1 Improbable
2 Remote
3 Occasional
4 Probable
5 Frequent
Yearly (never occurred) 1. If E x I = ≥ 10 the Hazard is High level
(H) and need action to mitigate the impact
Half yearly (occurred once)
Probability of Occurrence (o)
Criteria
Risk Value : Exposure x Occurrence *
Daily (occur evert time) 4. In case of respiratory hazard and
Quarterly (may occure) 2. If E x I = 4~9 the Hazard is Medium
Level and need action to lower the impact
Weekly (occure maximum time) 3. If E x I ≤ 3, the Hazard is low Level

20. RISK REDUCTION CONTROL
Risk Control Hirarchy
Increasing
effectiveness
Increasing
supervision
Elimination
Subsitution
Engineering Control
Administrative
control (signboard,
instructions)
PPE

21. Location SSPD
value
Severity Scale Probability Detection
Responsibility Status Life Cycle*
Perspective ofthe
material**
(AssociatedorNot)
Actions toaddress
SignificantAspect
(Objective /targets /control
plan)
Actions Implemented
Aspect
(Source of
Pollution)
Impact(Air,Noise,
soil,water,radiation
etc.)
SSPDrating *Significant/Non
Significant(S/NS)
Opportunities formitigation/
eliminationorAspect(Incase of
SSPDvalue ≥100)
*LifeCyclePerspective:- ListoftheRestrictedMaterialupdatedandDeclarationfromitssuppliershasbeenTaken.
**BannedProductslistisupdatedanditsDelarationisprovidedonWebsiteforeasyaccess.
ReviewedBy:PlantHead ApprovedBy: MR
PreparedBy:LMRandPlantTeam
ENVIRONMENTALASPECTANDIMPACTDATA
F:AI:01:00
Release Date
ReviewDate
NextReviewDate
Process Name /FunctionName :Factory
Process OwnerName :
Core Team:
S.No. Process Activity

22. Identify
Aspects
List Down
Impact related
to environment
Assessment of
the Impact
Plan to
Eliminate
Impact/ reduce
the Impact
Environment
Monitoring
Air quality
monitoring
ETP monitoring
Outlet water
monitoring
Environment
Protection
Drive
Communication
Awareness and
training
Involvement of
everyone
Environment
Objectives and
audits

24. ASPECT/IMPACT ASSESSMENT CRITERIA
Rank Mark
1 1
2 2
3 3
4 4
5 5
Impact on the environment outside from the Plant (Neighbouring
village, companies, water resources, Air quality, agriculture land
etc.)
Catastrophic
(radiation, Fatal
gases, etc)
Impact on the Neghibouring area (related department) medium impact need
PPE
Impact on entire Premesis (with in the plant wall or a large area
in the plant)
High (Impact need
high attention)
No impact on the Environment. NO Impact
Impact on the surrounding (room or small area) Moderate impact
Severity Ranking Scale Ranking
Criteria Criteria
Impact
Ranking
Impact
Ranking
1 1
2 2
3 3
4 4
5 5
Daily (occur every
time)
Source and Impact cannot be detected.
Quarterly (may
occur)
Source and impact cannot be detected easily
Weekly (occur
maximum time)
Source and Imapct hardly detected
Yearly (never source and impact Very easily detected/ visible bu e
Half yearly Source and impact easily detected by a few
Probability of Occurrence (o) Detection Ranking
Criteria Criteria

25. SSPD EVALUATION
2. If SSPD = ≤ 100 the Impact is Non-Significant (S) and need
action to Lower the impact.
3.. In case of Air Pollution and Scale 5 (Radiation, fatal Gases),
the impact to categorized significantly irrespective of the SSPD
Value number
* SSPD Value S / NS
1. If SSPD = ≥ 100 the Impact is Significant (S) and need action
to mitigate the impact (Engneering Control)