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Moment of Change
For Government Digitalization
METI DX Office
Hiroki Yoshida, METI, Japan
2
METI DX Office
• Digitalize Gov. Administrations
• Change IT development
• Change Data management and
Utilization
• Nurture IT Capabilities and user-
centric mindsets
Established in Jul. 2018
Learnings and Issues in COVID-19
<Learnings>
1. Private service for public services to reach citizens
2. Combination of Open Data and Open Source
3. Govtech collaboration for App development
<Issues>
1. Digital IDs not provided to all citizens and businesses
2. Fragmented government systems
3. Not enough IT capabilities inside Government
1.Private services for public services
Government business support
information via Line
Medical consultation
via Mediplat
2. Open Data X Open Source
Tokyo
All Prefectures
Central Government
Local Government
Prototype
Public
3. Govtech collaboration
Contact Confirmation App
(COCOA)
• Use SDK by Apple and Google
• Not take any individual data
• 16million DLs
• Movie theaters demand
consumers DL the app
• Open Source on Github
CivicTech : Prototype
Company : Develop
Gov. : Operate
https://github.com/cocoa-mhlw/cocoa
Failures in COVID-19
• Supply of masks
• Cash Support for citizens and businesses
• Provide of remote government services
• not organized processes
• immature infrastructure
• Digital ID and other uniform applications
• Data exchange infrastructure
• IT Capability inside Government
Lack of
Inefficient
Revamp Digital Government in Japan
1. Reinforce IT capabilities by introducing
professionals from the market
2. Break silos by designing uniform infrastructure
and applications
3. Open innovation of government services by
collaborating with IT startups, CivicTechs
Agency for Government Digitalization
In the next cabinet??
Hack the Government.
yoshida-hiroki2@meti.go.jp

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Moment of Change for Government Digitalization in Japan

  • 1. Moment of Change For Government Digitalization METI DX Office Hiroki Yoshida, METI, Japan
  • 2. 2 METI DX Office • Digitalize Gov. Administrations • Change IT development • Change Data management and Utilization • Nurture IT Capabilities and user- centric mindsets Established in Jul. 2018
  • 3. Learnings and Issues in COVID-19 <Learnings> 1. Private service for public services to reach citizens 2. Combination of Open Data and Open Source 3. Govtech collaboration for App development <Issues> 1. Digital IDs not provided to all citizens and businesses 2. Fragmented government systems 3. Not enough IT capabilities inside Government
  • 4. 1.Private services for public services Government business support information via Line Medical consultation via Mediplat
  • 5. 2. Open Data X Open Source Tokyo All Prefectures Central Government Local Government Prototype Public
  • 6. 3. Govtech collaboration Contact Confirmation App (COCOA) • Use SDK by Apple and Google • Not take any individual data • 16million DLs • Movie theaters demand consumers DL the app • Open Source on Github CivicTech : Prototype Company : Develop Gov. : Operate https://github.com/cocoa-mhlw/cocoa
  • 7. Failures in COVID-19 • Supply of masks • Cash Support for citizens and businesses • Provide of remote government services • not organized processes • immature infrastructure • Digital ID and other uniform applications • Data exchange infrastructure • IT Capability inside Government Lack of Inefficient
  • 8. Revamp Digital Government in Japan 1. Reinforce IT capabilities by introducing professionals from the market 2. Break silos by designing uniform infrastructure and applications 3. Open innovation of government services by collaborating with IT startups, CivicTechs Agency for Government Digitalization In the next cabinet??