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GLOBALIZATION OF
INNOVATIONS
Larissa Pommeraud
San Francisco, September 2018
To what extent do we need to
“nail it” before we “scale it”?
Globalize Too Slow Globalize Too Fast
• Someone else gets
there first
• Cost expectation gets
scarily high
• Lose the internal
enthusiasm for the
potential
• It’s not baked enough
for others to want it
• Investment is spread
too thin to make impact
• Negative proof points
kill the innovation
before it’s even done
Some examples from global “intrapreneurship”
“People services” scale
fast via partnership
Private Equity Group
Results Delivery Group
HuddleUp (eNPS system)
StubHub Corporate
Primary Ticketing
TicketUtils (broker tools)
Business Services
WorkspaceArt.com
Installation
“New Business Models”
scale slower via local testing
“New Tech” preceded
by manual POC
Ideally limit the scope of the early testing ground
Then rapidly seek a lightweight repeatable model
(first mover advantage counts)
Finally, embed deeply to scale in each country
Keys to success with globalization of innovations
1) Successful proof of concept
2) Acceleration of traction in first country
3) Cross-border demand, ideally from initial customers
4) CEO vision and commitment to resource
5) Dedicated cross-functional leadership with
empowered “boots on the ground”

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Larissa Pommeraud, Global General Manager, Art.com

  • 2. To what extent do we need to “nail it” before we “scale it”?
  • 3. Globalize Too Slow Globalize Too Fast • Someone else gets there first • Cost expectation gets scarily high • Lose the internal enthusiasm for the potential • It’s not baked enough for others to want it • Investment is spread too thin to make impact • Negative proof points kill the innovation before it’s even done
  • 4. Some examples from global “intrapreneurship” “People services” scale fast via partnership Private Equity Group Results Delivery Group HuddleUp (eNPS system) StubHub Corporate Primary Ticketing TicketUtils (broker tools) Business Services WorkspaceArt.com Installation “New Business Models” scale slower via local testing “New Tech” preceded by manual POC
  • 5. Ideally limit the scope of the early testing ground
  • 6. Then rapidly seek a lightweight repeatable model (first mover advantage counts)
  • 7. Finally, embed deeply to scale in each country
  • 8. Keys to success with globalization of innovations 1) Successful proof of concept 2) Acceleration of traction in first country 3) Cross-border demand, ideally from initial customers 4) CEO vision and commitment to resource 5) Dedicated cross-functional leadership with empowered “boots on the ground”

Editor's Notes

  1. A lot of innovations take a lot of time and testing and iterating to get the first successful version launched, but then die on the vine when it comes to scaling them geographically. Especially in the Bay Area, we generate a lot of great startups and prototypes, but often have trouble with the investment decisions to make them international winners. I’ll share a few examples of taking a US innovation global, across the spectrum from “too slow and heavy” to “too quick and light” to “just right” levels of investment and resulting return.