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Developing Digital Mindsets - Fiona Phillips (ThoughtWorks Live)

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The modern digital era demands a more responsive and insight-driven approach to the way we run our business, with technology becoming more and more at the heart of value creation. It requires technology and business leaders to let go of their job titles and bring their domain expertise together to remain relevant in today's complex adaptive system.

Very few people come ready with the complete package required for digital transformation, so how do you develop the right skills and mindset to develop digital leadership within yourself and across your teams?

Published in: Technology
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Developing Digital Mindsets - Fiona Phillips (ThoughtWorks Live)

  1. 1. DEVELOPING DIGITAL MINDSETS Fiona Phillips
  2. 2. Scaling agility is a problem; it’s just not as important as the challenges of adapting fast enough
  3. 3. PROJECT FAILURE RATE IS HIGH Gartner reports that 75% of all projects fail to meet their objectives
  4. 4. YOU DON’T BECOME A DIGITAL ORGANISATION THROUGH TECHNOLOGY
  5. 5. WHAT DO 
 WE MEAN BY DIGITAL MINDSET Hatred for bureaucracy & complexity Obsession with the front line Passion for the customer a mindset is a set of beliefs and a way of thinking that informs behaviour
  6. 6. Capable of holding multiple points of view; being open to the possibilities of the unknown TRAITS OF AN ADAPTIVE LEADER Curious, always asking “how does that work?” or 
 “I wonder if?” Tolerant of ambiguity, using experiments and measures to clear the fog See the system at work; gets off the dance floor and onto the balcony
  7. 7. SPEED IS THE NEW FRONTIER “Don’t break down big 
 things into big plans.
 Break big things into small things with small plans.” - Jeff Patton
  8. 8. It’s behavioural! IDEAS DATA &
 INSIGHTS MVPs BuildLearn Measure DELIVER VALUE FAST
  9. 9. EXPERIMENT BEFORE SCALING Evolve from idea to delivery using a thin slice of cross functional capability
  10. 10. THE ZONE BETWEEN GOOD GOVERNANCE AND COMPETITIVE ADVANTAGE GOVERNANCE FRAMEWORKS INVESTMENT PROCESSES & TOOLS SPEED OF EXECUTION
  11. 11. Founder-led companies outperform the rest by 3:1 Founder’s Index 1990 20141994 1998 2002 2006 2010 Other 2014 S&P 500 Companies Source: The Founder's Mentality. Zook & Allen Autonomy - the need to direct your own life and work Mastery - the desire to improve Purpose - working towards something larger and more important than ourselves WHY THIS IS IMPORTANT
  12. 12. LOOK FOR 
 THE EVIDENCE that shows you moving 
 in the right direction CURIOSITY 
 over judgement EXPERIMENTATION over detail From ENTERPRISES to ECOSYSTEMS SPEED 
 over perfection COLLABORATION over hierarchy TRANSPARENCY over compliance DIVERSITY of thought FUNDING work incrementally
  13. 13. "one of the things that needs to shift, if we are going to be successful in Australia, is waking up to the fact that the strategy of the past is not going to work in the future". - AFR 22 Oct 2018. Shayne Elliot, CEO ANZ
  14. 14. BOOK CLUB
  15. 15. THANKS FOR LISTENING fiona.phillips@thoughtworks.com

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