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Intercultural vs. Cross-Cultural Communication
1). Intercultural communication focuses on "sharing of meanings" across cultures, whereas cross–cultural communication focuses on comparisons of
communication styles. Using a variety of academic sources, evaluate both of these theories to determine which is the most useful for developing
effective communication with people from other cultures. You may also draw on personal experience in the development of your argument.
Everyone in this world is in one way or another influenced or affected by culture. We all have different interpretation of one's culture due to
diversification, racial or even physical location. We can come up with various views, perception or image regarding one's culture just by having a
glimpse of that particular...show more content...
Moreover, businesses planning to go for overseas market must consider the cultural differences in order to survive in the market. Failure for a
business to do so can lead to cross–cultural blunders even though using the very own language, English. Jandt (2001) shows the language blunders in
various locations; "In China, KFC's 'finger licking good' was translated as 'eat your fingers off'. While Chevrolet attempted unsuccessfully to market
its Nova compact car in Latin American countries. In Spanish, no va means 'do no got' or 'it does not run'." Due to this, there is a common question
asked by everyone that is culture the cause of barriers to communication? And the answer can be yes, one of the main factors for the obstacle. In order to
have an effective communication, both parties should be aware of each other's culture and create a mutual understanding to justify and errors made
while communicating. Most likely, intercultural communication blunders related to language can easily settle disputes as they share a common
background.
A person's mindsets can be one of the factors driving intercultural communication to shifting in communication style. An example from my own early
experience here in Malaysia demonstrates the point. Malaysians tend to get shocked when they ask me about my country of origin; as I am coming
from Tanzania. Trough non–verbal gestures imposed on their face, they express a tensed posture with
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This essay will demonstrate how cross cultural communication can raise issues in a misunderstanding of communication amongst people from
different cultures and backgrounds. It will identify situations based on theory and will examine a case study that will allow a more in depth
explanation as to why and how communication is not universal. The main point is to describe the variances between the Chinese and New Zealand
way of communicating through verbal and non verbal platforms.
The first issue is the way in which Jackie Wang and Superintendent Pat Li were greeted by Robin Phillips, Robin firmly shook their hands. According
to Martin and Nakayama, (2013, p.285)." in many Asian countries the traditional greeting is a bow. The depth of the...show more content...
(p.1). This statement identifies the importance of why all cultures should maintain an understanding of each other 's gestures and the reasoning
behind it, Robin should have done prior research to find out how Asians such as his Chinese guests greet, that way it would have shown more
respect and understanding. As Robin was greeting Pat, he also pointed a finger towards a man that was with some students and asked Pat who the
man was. " In China, pointing at a person with the index finger is considered rude. They always make the gesture with the hand or with the palm up"
writes ( Mu & Meng, 2014). Again, Robin should have been aware of what gestures can be found as rude in the Chinese culture so that he didn't do it. It
is important to understand cultural differences to avoid any misunderstandings between different people and their cultures.
Both parties in the case study had purchased gifts to exchange to express gratitude. Gift giving and receiving is different throughout the world,
western countries often open gifts as soon as they are given it, however in Asian countries such as China the receiver prefers to open the present at a
later time. It is also Chinese etiquette that the person receiving should wait, gifts should be wrapped properly as it is not appropriate to offer a gift in
a bag. Chinese believe that specific colours have different meanings, for example
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Cross Cultural Communication Essay
Culture could be defined as all the ways of life including traditions, religion, language, behaviors, arts and everything that creates identity to a country.
In such a globalized world, where in most organizations we have people from all over the world, it is very important to know about cross–cultural
management in order to understand people's behavior and needs in order to avoid problems and have a pleasant and successful workplace.
My name is Mariana Martins and I am from Brazil. Below I will talk about two different countries besides Brazil and try to explain how these
differences can be crucial when you do not know how to properly understand them. The comparison will be made in a workplace point of view.
A US Culture Overview...show more content...
There is a general lack of deference in the US to people of greater wealth, age, higher social status or authority. They are very career–oriented and take
into consideration punctuality and deadlines (they always want to get the best results in the quickest time). As a reflect they normally just take ten
days off holiday per year. They are very neutral and are always objective about business and do not show any feelings and emotions. They make clear
distinction between work colleagues and friends.
A Polish Culture Overview
Official name – Republic of Poland Population – 38, 536, 869* Official language – Polish Currency – Zloty (PLN) Capital city – Warsaw
After being in so many wars, Poland in 1990 has become an independent democratic country and therefore it is considered a very patriotic nation. The
Polish are very proud of having their cultural identity after so many invasions. The are very family oriented, but when it comes to building
relationships especially in the workplace, it can take sometime until they are able to trust you, in other words, they have to gain your trust in order to
do business. Still talking about relationships, they are a diffuse oriented country, where the boss is an authority wherever he/she is. Polish are very
strict on norms and regulations and are not open to changes. In Polish companies the age and educational background are the ones which
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Cross- Cultural Communication
"We didn 't all come over on the same ship, but we 're all in the same boat."– Bernard Baruch
Cross–cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that
preserves mutual respect and minimizes antagonism, that is, it looks at how people from differing cultural backgrounds endeavour to communicate.
The study of cross–cultural communication was originally found within businesses and the government both seeking to expand globally.
Communication is interactive, so an important influence on its effectiveness is our relationship with others. All communication is cultural –– it draws
on ways we have learned to speak and give nonverbal messages. We do not always...show more content...
good/bad, right/wrong) which can only be nurtured through both cross cultural knowledge and awareness. 'Cross Cultural Competence ' is and should be
the aim of all those dealing with multicultural clients, customers or colleagues. 'Competence ' is the final stage of cross cultural understanding and
signifies the actor 's ability to work effectively across cultures. Cross cultural competency is beyond knowledge, awareness and sensitivity in that it is
the digestion, integration and transformation of all the skills and information acquired through them, applied to create cultural synergy within the
workplace.
Following are the five cross cultural communication needs that will allow for improved lines of communication, better cross cultural awareness and
more successful cross cultural relationships
Cross Cultural Communication needs .Listening Skills
Although emphasis usually lies on being a competent speaker, listening is a key skill that many business personnel do not exercise enough. For cross
cultural communication, attentive listening is critical to be able to understand meanings, read between the lines and enable to empathize with the
speaker.
Cross Cultural Communication needs. Speaking Skills
Listening and speaking must work in tandem for effective cross cultural communication. Speaking well is not about accent, use of grammar and
vocabulary or having the gift
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Cross-Cultural Communication
Cross cultural communication has been a compulsory paper for my business degree majoring in international business, and one I have thoroughly
enjoyed. I have not done a lot of traveling or experienced many different cultures away from home therefore I had little understanding of just how
different communication could be interpreted in other cultures. One aspect of the course that genuinely interested me was the non–verbal
communication subject. This is something I have barely considered, coming from a low–context culture, but I now have the ability to understand why
people of other cultures act and speak differently, and what messages are being portrayed by that.
Non–verbal communication is a lesser common tactic used in New Zealand as low context culture, and our verbal messages contain all our information
in a direct manner. We tend not to 'beat around the bush' and if we want to say no, we say no. Honesty and straightforwardness are values in our
communication, and being indirect may be considered untruthful or deceiving. In high context cultures, however, being direct is not common therefore
non–verbal communication is used to portray messages and meaning in an indirect manner.
There are situations in which non–verbal communication is used in our low context culture, such as gestures, but many of these have different
meanings to the same gesture in a different culture. This, I did not know before studying this paper. For example, eye–contact, folded arms or having the
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Cross Cultural Communication Essay
The three cultures that are involved in cross–cultural communication are the Missionary's Culture Context, the Bible Culture Context, and the
Respondent's Culture Context. The Missionary's culture is a missionaries understanding and interpretation of the Bible according to their upbringing in
the gospel, and their traditions. For example, I grew up in the Methodist Church, and singing hymns is a part of our worship and culture. Some
modernize Churches do not necessary care for hymns, because it seems to turn off the younger generation from attending Church. Therefore, the
modern Church may only sing a hymn on a special occasion to honor their heritage, but they do include hymns as part of their weekly worship.
Nevertheless, no matter the cultural differences God loves diversity (Winter, 2009, p. 354). As I reflect over my culture there is not too much
difference in the Bible culture, we praise and worship, fast and pray many are still judgmental and prejudice, and slander and cheat. Ecclesiastes 1:9
states "History merely repeats itself. It has all been done before. Nothing under the sun is truly new." Therefore, in my opinion the culture only changes
when we change. Unfortunately, some people cast believers to the side when we do change, but now as I reflecting on this topic, it really just gives us
an opportunity to create a more Christ–like culture, the way God intended it to be since the beginning of time.
The Bible Culture Context is the foundational key to
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Cross-Cultural Communication Essay
Cross–Cultural Communication
Introduction
In business, successful communication is the key to success, and being able to relate to a customer is the best form of communication. This is why
cross–cultural communication is so important as the business world continues to globalize itself. Unfortunately, "A lack of awareness about the
culturally prescribed rules and norms of communication behaviors can cause public relations projects to fail, or worse, backfire." (Zaharna, 2001,
p.135).
My research is focused on the problems associated with cross–cultural communication and how awareness of culture, language, tradition, and business
practices can increase the advantages to globalization. This report will be field specific in...show more content...
Introduction: In every type of business, how people are able to communicate dictates the success of the company. If all aspects of the business are not
able to keep each other informed on important issues and breaking news, then the company is destined to fail. For my research report I have decided to
focus my efforts on the issue of communication in the Beer Wholesaling industry. For over a year now I have been involved with the beer industry
working in both promotions, and in merchandising. Even in that small window of time I have seen forms of communication change. This change has
lead to both the creation, and the solution to many communication problems in this workplace.
I plan to study how the changing methods of communication have altered the beer wholesale business, and worked to solve and create problems. Over
the past 10 years we have seen a revolution in how people in the work force are able to communicate. First car phones and then cell phones made
contacting others much easier, and now computers are affecting everything through email and the Internet. The beer business, much like other
business, is built mainly on the strength of communication. Brewers must communicate with wholesalers who in turn must be in constant
communication with storeowners. If one of these lines of communications breaks down then a too much beer might be brewed for a season, or a liquor
store may end up with
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Cross Cultural Communication And Communication
Cross–cultural communication is increasingly recognized as a major barrier to leveraging intellectual assets globally. The importance of cross–cultural
competency has been identified in numerous areas of business, and strategies are continually developed to improve cultural awareness and effective
communication and collaboration. It is important to first establish what is meant by culture and communication. Munter defines culture as consisting of
"values, attitudes, and behavior in a given group of most of the people most of the time." Managerial communication is also defined as "communication
in a management context to achieve a desired result."1 Cross–cultural communication thus refers to the communication and interactions between...show
more content...
Other related factors are nonverbal cues that may contribute to misinterpretation, including hand gestures, eye contact, dress, and other elements of
body language. Preconception and stereotypes may also lead to wrongful expectations, notions, or biases that can undermine individuals' abilities to
understand each other. Furthermore, the tendency to evaluate others from ones own cultural lens can perpetuate these biases that interfere with
communication. Lastly, often overlooked is the role of anxiety. Anxiety about working with others of different cultural backgrounds can hinder
understanding or the ability to learn other cultural norms and perspectives.2
DuPraw et al. have identified six fundamental patterns that vary from one culture to another that they believe instrumental in understanding
cross–cultural communication. First and most importantly is the style of communication that varies between cultures. This encompasses not only
language and volume, but also non–verbal cues including gestures, body language, facial expressions, seating arrangements, personal distance, and
sense of time. Attitudes towards conflict can also differ between cultures. For example, in the U.S. conflict is not desirable, and in dealing with
conflict individuals are encouraged to meet face to face to deal directly with conflicts. Conversely in Eastern countries, open conflict is considered
embarrassing and demeaning, and it is considered best to work
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Cross Cultural Communication Essay
Communication is considered a highly complex process. Every day men and women communicate through verbal communication, but verbal
communication is only one aspect of communication. The old saying, "actions speak louder than words," is true; however, these nonverbal cues can
become difficult to analyze with cross–cultural communication differences. Nonverbal communication is a complex and essential part of communication
and human behavior in any culture. In Communication Between Cultures, Samovar et al., proposes that nonverbal communication involves, "all those
nonverbal stimuli in a communication setting that are generated by both the source and his or her use of the environment and that have the potential
message value for the source or...show more content...
"Some gestures that are positive, humorous, or harmless in some cultures can have the opposite meaning in other cultures" (Samovar et al., 2010:
257). The gesture for "come here" by facing the palm upward and moving the index finger in and out in American culture has romantic meaning in
Latin America. A thumbs up gesture in America usually signals that "everything is good," but in Europe and West Africa it is considered rude. When
looking at cross cultural facial expressions, researchers often question whether or not they are universal. Ekman and Friesen, present a theory that
there is, "a basic set of at least six facial expressions that are innate, universal, and carry the same basic meaning throughout the world" (as cited in
Samovar et al., 2010: 260). These six facial expressions include happiness, fear, sadness, disgust, anger, and surprise. Although they are universal, each
culture constructs their own rules for when facial expressions are used and when they are not. In some Asian cultures, men try to hide their emotional
expressions to show maturity. But in some Mediterranean cultures, men exaggerate their expressions and are seen crying in public. Finally, eye contact
in necessary in face–to–face communication. Other than verbal communication, the eyes can show one's feelings and attitudes about people. In
America, eye contact is maintained during a conversation to show both interest
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Cross Cultural Communication : Communication
Tianli Yuan 1043313
Assignment–A1
Cross–cultural communication
I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of
their character.
–––––––––––Martin Luther King Communication is the transference and the understanding of meaning, it is also an activity that conveying meaning
through a shared system of signs and semiotic rules.
By commuting target individual or target group, we can affect change the progress of events and execute our intention with success. For example, it
could foster motivation for what is to be done, also provide a release for emotional expression and provide information needed to make decisions, even
it could control or affect member behavior. Generally speaking, communication contains a complex multilayered, dynamic process through which we
exchange meaning .
Cross–cultural communication as a part of communication, although it owns some identical characters when it compares with the communication, the
unique features should not be neglected.
Cross– cultural communication usually happens when person from one culture sends a message to one person from different culture. The greater
difference in participants' culture background, the greater difference in comprehension's way it will shows. It is easy to understand that why does such
phenomenon happens, because in a particular circumstance, we
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Cross Cultural Communication
Cross cultural communication Bearing that we all come from varying cultures and cultural backgrounds do dictate a lot the type of reactions we
receive from the pubic as well as the way we react to other people around us, there is need to use our communication tools as an access tool to the
people of the different culture. Being a Chinese who has lived in the USA for 4 years, I have come to realize that the use of communication
accommodation has been one of the best tools to overcome the barriers that can be between me and the majority of the cultures around me. In a
society that is multicultural in composition, it is most significant that people from the varying cultures strive to embrace each other for a harmonious
coexistence. In order for this to take place, one of the central pivots is the cross cultural communication. For this to take place, there is need for what
is known as communication accommodation theory to be applied and used appropriately. This is the approach that has made my stay in the USA
bearable despite the varying religious, cultural, race, nationality among other central tenets of existence. According to Howard G., (2013) there is
tendency for the people who seek the approval of others whom they come across in an intercultural encounter to adjust their speech styles as well as
the content of their speech in order to rhyme or mesh up with the others. This is a thing that I have had to do several times in order to fit into the
various groups that I
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Cross cultural communication theory (CCT) implies the idea of the communication of people who differ from one another. These differences can
include the age, race, financial status, ethnicity, and gender of an individual ("Cross Cultural Communication"). The theory looks at how a culmination
of individuals with conflicting traits interact together and how their culture impacts said interaction. Body language, gestures and language are all used
to find a common ground between two or more individuals. Finding the balance and compromise between cultural differences makes it possible to
communicate effectively and efficiently with each other, which can only assist in coherent dialogue.
Edward Hall was an anthropologist who is known for his high and low context cultural factors.
Richard D. Lewis is a British novelist and creator of the self named "Lewis Model". Lewis visited 135 countries and concluded "that humans can be
divided into three clear categories, based not on nationality or religion but on behavior ("Cross Cultural Communication"). He proceeded to create
"The Lewis Model" in the 1990s with the intent to "define and simplify inter–cultural analysis, with the aim to improve interaction between different
cultures," ("The Lewis Model"). In this model, the three categories in which he differentiated humans were linear–active, multi–active and reactive. The
linear–active group is comprised of regions where English is spoken. Some of the qualities which define this group include rarely interrupting, being job
oriented and maintaining a limited body language. The multi–active category is the most varied category in terms of location. "Southern Europe,
Mediterranean countries, South America, sub–Saharan Africa, Arab and other cultures in the Middle East, India and Pakistan and most of the
Slavs".("The Lewis Model") The qualities which define this group are usually interrupting, people–oriented and a focus on unlimited body language.
The last category is the reactive group, comprised of "all major countries in Asia except the Indian sub–continent" ("The Lewis Model"). That being
said, each country or region of the world doesn't necessarily fit into one of these categories completely and instead could be a mix
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Cross–Cultural Communication
Does the world have a universal standards for business communication? With business being a crucial part in how countries interact and exchange
goods it almost seems as if the answer is yes, but as business continues to grow and become internationally engaged many see the answer is more
complicated. Across the world countries have created standards for communication that differ from other countries, therefore, creating the urge to
understand how to communicate across multiple cultures effectively. This process is calledcross–cultural communication, with this has created much
debate as to if it's important to understand other countries cultural communications. Below I will explain why it is crucial, to understand cross–cultural
communication, key components of communicating, and provide some examples of cross–cultural communication.
Why It's Needed
Business is not conducted in an identical fashion throughout the world from culture to culture, with this being the case communication difficulties can
arise and create problems with individuals from different cultures. Experts believe that one of the key part to communication difficulties among
different cultures is ethnocentrism; ethnocentrism is the belief that one's own culture is innately superior to another's. This may not be directly
understood for business people as they are superior but often in business, people see their own culture as being logical and sometimes find difficulties
seeing
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Cross Cultural Communication And The Classroom
Cross–Cultural Communication "The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to
himself" [Shaw]. Internalize this quote begs the question, can education make a difference? This paper will examine in detail cross–cultural
communication, a cultural issue that educators must seek to address in the delivery of teaching to English Language Learners (ELL) classroom.
Moreover, the ensuing paper will analyze the problems of cross–cultural communication in the classroom of ELL; this will be followed by its relation
to the theories and application of those methods. On the other hand, the writer will outline the effects of cross–cultural communication, and how these
effects can be changed into a social value through education. Examination of Cross–Cultural Communication in the Classroom Instruction and
assessment are delivered through the medium of communication, while resolution of behavioral problems involve communication. Significantly, in a
classroom with ELL/LEP learners, the job of the teacher is not only to teach but to be a mediator between the different cultures represented in the class.
What teachers must realize is that an environment that is filled with cultural tension does not lend itself to learning. Therefore, administrators/educators
must recognize cross–cultural communication as essential in the learning environment. Collier and Powell (1990), posits "ethnic background
influences the way students define the
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Introduction
Culture is defined by the behavior and knowledge of a specific group of people, such as language, religion and customs. Cross cultural communication
studies how people from different countries, social status, and upbringing interact with each other In this new era of globalization cross cultural
communication in organization it is not no longer a theory because of all the transformation that are happening are in the world we live in. People from
different backgrounds interact more than they used to do. For companies it's important to communicate successfully with their partners, suppliers in
order to reach their objectives.
It also means new opportunities for companies that want to explore new markets. Therefore, it is important to know how to communicate with people
from different cultural background when companies conduct business. In this perspective, an entrepreneur who wish to win a contract with a Japanese
firms has many chances to win a contract if he takes into account Japanese culture. To illustrate this view, Eye contact is a source of trust in the United
States. Therefore, negotiating a contract with an American it recommended to maintain an eye contact. Likewise, when a company wants to move
abroad cross cultural communication influences its decision.
I.What are the barriers to effective cross–cultural communication? If people from the
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Intercultural Communication Personal Statement
My years of educational experiences in pluralistic culture environment intrigue my strong interest in intercultural communication. I consider myself a
beneficiary of intercultural education. Studying translation as an undergraduate, I have more opportunities to be exposed to the study in different
cultures. Translators work as a mediator in cultural communication, thus they should have intimate knowledge of both language and the target language
culture. When dealing with culturally loaded articles in translation, the awareness of intercultural communication enables me to avoid the cultural
taboos. Moreover, living and studying in Hong Kong, a pluralistic society with a different cultural environment than that in China, enables me to look
close...show more content...
Having witnessed more and more newly rising technology, such as social media platform, online interactive learning platform, distant courses and
mobile phone app, being integrated in intercultural communication and education, I am anxious to become an innovator in the reform through my
graduate study. I aspire to further study how technology development influences the human culture communication and education in promoting the
mutual understanding among various ethnic groups for the better cultural development in pluralistic society. I think the MA in Communication and
Education offered by Teacher College will help me achieve my future ambition. After looking up the concentration and curriculum, I think I will learn
not only the relevant theoretical knowledge about communication and education, but the educational technology used for strengthening the effect of
intercultural communication and education. I am very interested in the courses Instructional Design of Educational Technology, Educational Video
Production, and courses relating to multimedia technology and application. The program will supplement my sufficiency in technology and provides
me with the insightful study of the relationship between technology and educational communication. I consider the study meaningful because the
advanced technology makes education free from the limitation of distance. I want to apply
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Importance of Cross Cultural Communications
Effective cross–cultural communication is one of the most important issues dealt with in business, particularly when a firm operates at an international
level. Communication is a process with three key elements, which includes a source, an audience, and a channel. Communication derived from
businesses will have listeners that include, but are not limited to customers, employees, suppliers, and the community (Caddy et al.). These listeners
contribute to the success of a firm, which is why there is so much emphasis put into creating appropriate channels of communication. This effect is
further amplified when dealing at an international level, where the effect of culture and time has more bearing.
What makes effective communication important...show more content...
Many cultures employ a hierarchical approach to communication, but often this method of results in important issues being dodged. This problem is
highlighted in an (Nakamoto 2008) article on Japanese companies. In the article it is reported that many of the Japanese companies employ a very rigid
communication structure, and overseas managers were hired to create a more efficient method of communication. An open exchange or direct method
of communication is much more effective as ideas can be garnered from different levels of the organisation.
Overcoming various linguistic issues is another operational benefit experienced when an effective communication channel is established. Due to the
legal issues of each country, language differences do not only affect face o face interaction, but written communications as well (Bovee 2008).
Through proper planning and research, however, a business is able to preempt such a problem from occurring, possibly by arranging for an interpreter
to translate.
Failing to establish an effective means for communication when an ethical issue arises can be detrimental to the stability of a workplace. This problem
is particularly pertinent, when you consider the fact that globalization has diversified workplace cultures. This can lead to what Huntington (cited in
Eunson 2005) described as a 'clash of civilizations', due to the different perspectives on morality in the western and eastern countries. Neglecting this
issue can create
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A1: Cross–Cultural Communication
The term Cross–Cultural Communication is self–explanatory. Cross cultural communication refers to the communication between people who have
differences in any one of the following: nationality, ethnicity, race, culture etc. Cross cultural communication can also refer to the attempts that are
made to exchange, negotiate and mediate cultural differences by means of language, gestures and body language. It is how people belonging to
different cultures communicate with each other.
Each individual can practice culture at varying levels. An individual is constantly confronted with the clash between his original culture and the
majority culture that he is exposed to daily. Cultural clashes occur as a result of individuals believing their culture is better than others.
Cross cultural communication has been influenced by a variety of academic disciplines. It is necessary in order to avoid misunderstandings that can
lead to conflicts between individuals or groups. Cross cultural communication creates a feeling of trust and enables cooperation. The focus is on
providing the right response rather than providing the right message.
When two people of different cultures encounter each other, they not only have different cultural backgrounds but their way of talking will also be
different. Many cultures have a rather harsh tone while talking and many have a soft tone. This is all because of the culture in which people are
brought up. Many culture prohibit
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Reflection On Cross Cultural Communication
When it comes to our personal culture and who we are, exploring our social identities is essential. Delving into our social identities and seeing how
communication plays a major role is something that everyone should focus on at one time or another in their lives. Not only concentrating on how
communication shapes our social characteristics, but also how they are intertwined to our working environment, experiences, behaviors, and attitudes.
Internal dimensions such as age, race, and gender as well as others that can variate over time such as education, family, and work experience are all
themes that influence us as individuals. These topics allow for growth, development, and give us the opportunity to fully express ourselves as unique
and distinctive individuals.
The first element of race/ethnicity is one to explored in terms of who we are and certainly influences us as individuals. I am considered to be a white or
Caucasian male of mostly German decent. Race and Ethnicity are important because they not only allow me to connect with others who share the same
background, but allow opportunities to dive into other cultures and ethnicities. I think shaping communication with cultural competence is extremely
valuable in all aspects of life. I try to remain aware and respect different heritages, understand structures in society, and improve skills pertaining to
cross–cultural communication. Like many other dimensions, race/ethnicity is can be linked to my attitudes,
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Intercultural Vs. Cross-Cultural Communication

  • 1. Intercultural vs. Cross-Cultural Communication 1). Intercultural communication focuses on "sharing of meanings" across cultures, whereas cross–cultural communication focuses on comparisons of communication styles. Using a variety of academic sources, evaluate both of these theories to determine which is the most useful for developing effective communication with people from other cultures. You may also draw on personal experience in the development of your argument. Everyone in this world is in one way or another influenced or affected by culture. We all have different interpretation of one's culture due to diversification, racial or even physical location. We can come up with various views, perception or image regarding one's culture just by having a glimpse of that particular...show more content... Moreover, businesses planning to go for overseas market must consider the cultural differences in order to survive in the market. Failure for a business to do so can lead to cross–cultural blunders even though using the very own language, English. Jandt (2001) shows the language blunders in various locations; "In China, KFC's 'finger licking good' was translated as 'eat your fingers off'. While Chevrolet attempted unsuccessfully to market its Nova compact car in Latin American countries. In Spanish, no va means 'do no got' or 'it does not run'." Due to this, there is a common question asked by everyone that is culture the cause of barriers to communication? And the answer can be yes, one of the main factors for the obstacle. In order to have an effective communication, both parties should be aware of each other's culture and create a mutual understanding to justify and errors made while communicating. Most likely, intercultural communication blunders related to language can easily settle disputes as they share a common background. A person's mindsets can be one of the factors driving intercultural communication to shifting in communication style. An example from my own early experience here in Malaysia demonstrates the point. Malaysians tend to get shocked when they ask me about my country of origin; as I am coming from Tanzania. Trough non–verbal gestures imposed on their face, they express a tensed posture with Get more content on HelpWriting.net
  • 2. This essay will demonstrate how cross cultural communication can raise issues in a misunderstanding of communication amongst people from different cultures and backgrounds. It will identify situations based on theory and will examine a case study that will allow a more in depth explanation as to why and how communication is not universal. The main point is to describe the variances between the Chinese and New Zealand way of communicating through verbal and non verbal platforms. The first issue is the way in which Jackie Wang and Superintendent Pat Li were greeted by Robin Phillips, Robin firmly shook their hands. According to Martin and Nakayama, (2013, p.285)." in many Asian countries the traditional greeting is a bow. The depth of the...show more content... (p.1). This statement identifies the importance of why all cultures should maintain an understanding of each other 's gestures and the reasoning behind it, Robin should have done prior research to find out how Asians such as his Chinese guests greet, that way it would have shown more respect and understanding. As Robin was greeting Pat, he also pointed a finger towards a man that was with some students and asked Pat who the man was. " In China, pointing at a person with the index finger is considered rude. They always make the gesture with the hand or with the palm up" writes ( Mu & Meng, 2014). Again, Robin should have been aware of what gestures can be found as rude in the Chinese culture so that he didn't do it. It is important to understand cultural differences to avoid any misunderstandings between different people and their cultures. Both parties in the case study had purchased gifts to exchange to express gratitude. Gift giving and receiving is different throughout the world, western countries often open gifts as soon as they are given it, however in Asian countries such as China the receiver prefers to open the present at a later time. It is also Chinese etiquette that the person receiving should wait, gifts should be wrapped properly as it is not appropriate to offer a gift in a bag. Chinese believe that specific colours have different meanings, for example Get more content on HelpWriting.net
  • 3. Cross Cultural Communication Essay Culture could be defined as all the ways of life including traditions, religion, language, behaviors, arts and everything that creates identity to a country. In such a globalized world, where in most organizations we have people from all over the world, it is very important to know about cross–cultural management in order to understand people's behavior and needs in order to avoid problems and have a pleasant and successful workplace. My name is Mariana Martins and I am from Brazil. Below I will talk about two different countries besides Brazil and try to explain how these differences can be crucial when you do not know how to properly understand them. The comparison will be made in a workplace point of view. A US Culture Overview...show more content... There is a general lack of deference in the US to people of greater wealth, age, higher social status or authority. They are very career–oriented and take into consideration punctuality and deadlines (they always want to get the best results in the quickest time). As a reflect they normally just take ten days off holiday per year. They are very neutral and are always objective about business and do not show any feelings and emotions. They make clear distinction between work colleagues and friends. A Polish Culture Overview Official name – Republic of Poland Population – 38, 536, 869* Official language – Polish Currency – Zloty (PLN) Capital city – Warsaw After being in so many wars, Poland in 1990 has become an independent democratic country and therefore it is considered a very patriotic nation. The Polish are very proud of having their cultural identity after so many invasions. The are very family oriented, but when it comes to building relationships especially in the workplace, it can take sometime until they are able to trust you, in other words, they have to gain your trust in order to do business. Still talking about relationships, they are a diffuse oriented country, where the boss is an authority wherever he/she is. Polish are very strict on norms and regulations and are not open to changes. In Polish companies the age and educational background are the ones which Get more content on HelpWriting.net
  • 4. Cross- Cultural Communication "We didn 't all come over on the same ship, but we 're all in the same boat."– Bernard Baruch Cross–cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that preserves mutual respect and minimizes antagonism, that is, it looks at how people from differing cultural backgrounds endeavour to communicate. The study of cross–cultural communication was originally found within businesses and the government both seeking to expand globally. Communication is interactive, so an important influence on its effectiveness is our relationship with others. All communication is cultural –– it draws on ways we have learned to speak and give nonverbal messages. We do not always...show more content... good/bad, right/wrong) which can only be nurtured through both cross cultural knowledge and awareness. 'Cross Cultural Competence ' is and should be the aim of all those dealing with multicultural clients, customers or colleagues. 'Competence ' is the final stage of cross cultural understanding and signifies the actor 's ability to work effectively across cultures. Cross cultural competency is beyond knowledge, awareness and sensitivity in that it is the digestion, integration and transformation of all the skills and information acquired through them, applied to create cultural synergy within the workplace. Following are the five cross cultural communication needs that will allow for improved lines of communication, better cross cultural awareness and more successful cross cultural relationships Cross Cultural Communication needs .Listening Skills Although emphasis usually lies on being a competent speaker, listening is a key skill that many business personnel do not exercise enough. For cross cultural communication, attentive listening is critical to be able to understand meanings, read between the lines and enable to empathize with the speaker. Cross Cultural Communication needs. Speaking Skills Listening and speaking must work in tandem for effective cross cultural communication. Speaking well is not about accent, use of grammar and vocabulary or having the gift Get more content on HelpWriting.net
  • 5. Cross-Cultural Communication Cross cultural communication has been a compulsory paper for my business degree majoring in international business, and one I have thoroughly enjoyed. I have not done a lot of traveling or experienced many different cultures away from home therefore I had little understanding of just how different communication could be interpreted in other cultures. One aspect of the course that genuinely interested me was the non–verbal communication subject. This is something I have barely considered, coming from a low–context culture, but I now have the ability to understand why people of other cultures act and speak differently, and what messages are being portrayed by that. Non–verbal communication is a lesser common tactic used in New Zealand as low context culture, and our verbal messages contain all our information in a direct manner. We tend not to 'beat around the bush' and if we want to say no, we say no. Honesty and straightforwardness are values in our communication, and being indirect may be considered untruthful or deceiving. In high context cultures, however, being direct is not common therefore non–verbal communication is used to portray messages and meaning in an indirect manner. There are situations in which non–verbal communication is used in our low context culture, such as gestures, but many of these have different meanings to the same gesture in a different culture. This, I did not know before studying this paper. For example, eye–contact, folded arms or having the Get more content on HelpWriting.net
  • 6. Cross Cultural Communication Essay The three cultures that are involved in cross–cultural communication are the Missionary's Culture Context, the Bible Culture Context, and the Respondent's Culture Context. The Missionary's culture is a missionaries understanding and interpretation of the Bible according to their upbringing in the gospel, and their traditions. For example, I grew up in the Methodist Church, and singing hymns is a part of our worship and culture. Some modernize Churches do not necessary care for hymns, because it seems to turn off the younger generation from attending Church. Therefore, the modern Church may only sing a hymn on a special occasion to honor their heritage, but they do include hymns as part of their weekly worship. Nevertheless, no matter the cultural differences God loves diversity (Winter, 2009, p. 354). As I reflect over my culture there is not too much difference in the Bible culture, we praise and worship, fast and pray many are still judgmental and prejudice, and slander and cheat. Ecclesiastes 1:9 states "History merely repeats itself. It has all been done before. Nothing under the sun is truly new." Therefore, in my opinion the culture only changes when we change. Unfortunately, some people cast believers to the side when we do change, but now as I reflecting on this topic, it really just gives us an opportunity to create a more Christ–like culture, the way God intended it to be since the beginning of time. The Bible Culture Context is the foundational key to Get more content on HelpWriting.net
  • 7. Cross-Cultural Communication Essay Cross–Cultural Communication Introduction In business, successful communication is the key to success, and being able to relate to a customer is the best form of communication. This is why cross–cultural communication is so important as the business world continues to globalize itself. Unfortunately, "A lack of awareness about the culturally prescribed rules and norms of communication behaviors can cause public relations projects to fail, or worse, backfire." (Zaharna, 2001, p.135). My research is focused on the problems associated with cross–cultural communication and how awareness of culture, language, tradition, and business practices can increase the advantages to globalization. This report will be field specific in...show more content... Introduction: In every type of business, how people are able to communicate dictates the success of the company. If all aspects of the business are not able to keep each other informed on important issues and breaking news, then the company is destined to fail. For my research report I have decided to focus my efforts on the issue of communication in the Beer Wholesaling industry. For over a year now I have been involved with the beer industry working in both promotions, and in merchandising. Even in that small window of time I have seen forms of communication change. This change has lead to both the creation, and the solution to many communication problems in this workplace. I plan to study how the changing methods of communication have altered the beer wholesale business, and worked to solve and create problems. Over the past 10 years we have seen a revolution in how people in the work force are able to communicate. First car phones and then cell phones made contacting others much easier, and now computers are affecting everything through email and the Internet. The beer business, much like other business, is built mainly on the strength of communication. Brewers must communicate with wholesalers who in turn must be in constant communication with storeowners. If one of these lines of communications breaks down then a too much beer might be brewed for a season, or a liquor store may end up with
  • 8. Get more content on HelpWriting.net
  • 9. Cross Cultural Communication And Communication Cross–cultural communication is increasingly recognized as a major barrier to leveraging intellectual assets globally. The importance of cross–cultural competency has been identified in numerous areas of business, and strategies are continually developed to improve cultural awareness and effective communication and collaboration. It is important to first establish what is meant by culture and communication. Munter defines culture as consisting of "values, attitudes, and behavior in a given group of most of the people most of the time." Managerial communication is also defined as "communication in a management context to achieve a desired result."1 Cross–cultural communication thus refers to the communication and interactions between...show more content... Other related factors are nonverbal cues that may contribute to misinterpretation, including hand gestures, eye contact, dress, and other elements of body language. Preconception and stereotypes may also lead to wrongful expectations, notions, or biases that can undermine individuals' abilities to understand each other. Furthermore, the tendency to evaluate others from ones own cultural lens can perpetuate these biases that interfere with communication. Lastly, often overlooked is the role of anxiety. Anxiety about working with others of different cultural backgrounds can hinder understanding or the ability to learn other cultural norms and perspectives.2 DuPraw et al. have identified six fundamental patterns that vary from one culture to another that they believe instrumental in understanding cross–cultural communication. First and most importantly is the style of communication that varies between cultures. This encompasses not only language and volume, but also non–verbal cues including gestures, body language, facial expressions, seating arrangements, personal distance, and sense of time. Attitudes towards conflict can also differ between cultures. For example, in the U.S. conflict is not desirable, and in dealing with conflict individuals are encouraged to meet face to face to deal directly with conflicts. Conversely in Eastern countries, open conflict is considered embarrassing and demeaning, and it is considered best to work Get more content on HelpWriting.net
  • 10. Cross Cultural Communication Essay Communication is considered a highly complex process. Every day men and women communicate through verbal communication, but verbal communication is only one aspect of communication. The old saying, "actions speak louder than words," is true; however, these nonverbal cues can become difficult to analyze with cross–cultural communication differences. Nonverbal communication is a complex and essential part of communication and human behavior in any culture. In Communication Between Cultures, Samovar et al., proposes that nonverbal communication involves, "all those nonverbal stimuli in a communication setting that are generated by both the source and his or her use of the environment and that have the potential message value for the source or...show more content... "Some gestures that are positive, humorous, or harmless in some cultures can have the opposite meaning in other cultures" (Samovar et al., 2010: 257). The gesture for "come here" by facing the palm upward and moving the index finger in and out in American culture has romantic meaning in Latin America. A thumbs up gesture in America usually signals that "everything is good," but in Europe and West Africa it is considered rude. When looking at cross cultural facial expressions, researchers often question whether or not they are universal. Ekman and Friesen, present a theory that there is, "a basic set of at least six facial expressions that are innate, universal, and carry the same basic meaning throughout the world" (as cited in Samovar et al., 2010: 260). These six facial expressions include happiness, fear, sadness, disgust, anger, and surprise. Although they are universal, each culture constructs their own rules for when facial expressions are used and when they are not. In some Asian cultures, men try to hide their emotional expressions to show maturity. But in some Mediterranean cultures, men exaggerate their expressions and are seen crying in public. Finally, eye contact in necessary in face–to–face communication. Other than verbal communication, the eyes can show one's feelings and attitudes about people. In America, eye contact is maintained during a conversation to show both interest Get more content on HelpWriting.net
  • 11. Cross Cultural Communication : Communication Tianli Yuan 1043313 Assignment–A1 Cross–cultural communication I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character. –––––––––––Martin Luther King Communication is the transference and the understanding of meaning, it is also an activity that conveying meaning through a shared system of signs and semiotic rules. By commuting target individual or target group, we can affect change the progress of events and execute our intention with success. For example, it could foster motivation for what is to be done, also provide a release for emotional expression and provide information needed to make decisions, even it could control or affect member behavior. Generally speaking, communication contains a complex multilayered, dynamic process through which we exchange meaning . Cross–cultural communication as a part of communication, although it owns some identical characters when it compares with the communication, the unique features should not be neglected. Cross– cultural communication usually happens when person from one culture sends a message to one person from different culture. The greater difference in participants' culture background, the greater difference in comprehension's way it will shows. It is easy to understand that why does such phenomenon happens, because in a particular circumstance, we
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  • 13. Cross Cultural Communication Cross cultural communication Bearing that we all come from varying cultures and cultural backgrounds do dictate a lot the type of reactions we receive from the pubic as well as the way we react to other people around us, there is need to use our communication tools as an access tool to the people of the different culture. Being a Chinese who has lived in the USA for 4 years, I have come to realize that the use of communication accommodation has been one of the best tools to overcome the barriers that can be between me and the majority of the cultures around me. In a society that is multicultural in composition, it is most significant that people from the varying cultures strive to embrace each other for a harmonious coexistence. In order for this to take place, one of the central pivots is the cross cultural communication. For this to take place, there is need for what is known as communication accommodation theory to be applied and used appropriately. This is the approach that has made my stay in the USA bearable despite the varying religious, cultural, race, nationality among other central tenets of existence. According to Howard G., (2013) there is tendency for the people who seek the approval of others whom they come across in an intercultural encounter to adjust their speech styles as well as the content of their speech in order to rhyme or mesh up with the others. This is a thing that I have had to do several times in order to fit into the various groups that I Get more content on HelpWriting.net
  • 14. Cross cultural communication theory (CCT) implies the idea of the communication of people who differ from one another. These differences can include the age, race, financial status, ethnicity, and gender of an individual ("Cross Cultural Communication"). The theory looks at how a culmination of individuals with conflicting traits interact together and how their culture impacts said interaction. Body language, gestures and language are all used to find a common ground between two or more individuals. Finding the balance and compromise between cultural differences makes it possible to communicate effectively and efficiently with each other, which can only assist in coherent dialogue. Edward Hall was an anthropologist who is known for his high and low context cultural factors. Richard D. Lewis is a British novelist and creator of the self named "Lewis Model". Lewis visited 135 countries and concluded "that humans can be divided into three clear categories, based not on nationality or religion but on behavior ("Cross Cultural Communication"). He proceeded to create "The Lewis Model" in the 1990s with the intent to "define and simplify inter–cultural analysis, with the aim to improve interaction between different cultures," ("The Lewis Model"). In this model, the three categories in which he differentiated humans were linear–active, multi–active and reactive. The linear–active group is comprised of regions where English is spoken. Some of the qualities which define this group include rarely interrupting, being job oriented and maintaining a limited body language. The multi–active category is the most varied category in terms of location. "Southern Europe, Mediterranean countries, South America, sub–Saharan Africa, Arab and other cultures in the Middle East, India and Pakistan and most of the Slavs".("The Lewis Model") The qualities which define this group are usually interrupting, people–oriented and a focus on unlimited body language. The last category is the reactive group, comprised of "all major countries in Asia except the Indian sub–continent" ("The Lewis Model"). That being said, each country or region of the world doesn't necessarily fit into one of these categories completely and instead could be a mix Get more content on HelpWriting.net
  • 15. Cross–Cultural Communication Does the world have a universal standards for business communication? With business being a crucial part in how countries interact and exchange goods it almost seems as if the answer is yes, but as business continues to grow and become internationally engaged many see the answer is more complicated. Across the world countries have created standards for communication that differ from other countries, therefore, creating the urge to understand how to communicate across multiple cultures effectively. This process is calledcross–cultural communication, with this has created much debate as to if it's important to understand other countries cultural communications. Below I will explain why it is crucial, to understand cross–cultural communication, key components of communicating, and provide some examples of cross–cultural communication. Why It's Needed Business is not conducted in an identical fashion throughout the world from culture to culture, with this being the case communication difficulties can arise and create problems with individuals from different cultures. Experts believe that one of the key part to communication difficulties among different cultures is ethnocentrism; ethnocentrism is the belief that one's own culture is innately superior to another's. This may not be directly understood for business people as they are superior but often in business, people see their own culture as being logical and sometimes find difficulties seeing Get more content on HelpWriting.net
  • 16. Cross Cultural Communication And The Classroom Cross–Cultural Communication "The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself" [Shaw]. Internalize this quote begs the question, can education make a difference? This paper will examine in detail cross–cultural communication, a cultural issue that educators must seek to address in the delivery of teaching to English Language Learners (ELL) classroom. Moreover, the ensuing paper will analyze the problems of cross–cultural communication in the classroom of ELL; this will be followed by its relation to the theories and application of those methods. On the other hand, the writer will outline the effects of cross–cultural communication, and how these effects can be changed into a social value through education. Examination of Cross–Cultural Communication in the Classroom Instruction and assessment are delivered through the medium of communication, while resolution of behavioral problems involve communication. Significantly, in a classroom with ELL/LEP learners, the job of the teacher is not only to teach but to be a mediator between the different cultures represented in the class. What teachers must realize is that an environment that is filled with cultural tension does not lend itself to learning. Therefore, administrators/educators must recognize cross–cultural communication as essential in the learning environment. Collier and Powell (1990), posits "ethnic background influences the way students define the Get more content on HelpWriting.net
  • 17. Introduction Culture is defined by the behavior and knowledge of a specific group of people, such as language, religion and customs. Cross cultural communication studies how people from different countries, social status, and upbringing interact with each other In this new era of globalization cross cultural communication in organization it is not no longer a theory because of all the transformation that are happening are in the world we live in. People from different backgrounds interact more than they used to do. For companies it's important to communicate successfully with their partners, suppliers in order to reach their objectives. It also means new opportunities for companies that want to explore new markets. Therefore, it is important to know how to communicate with people from different cultural background when companies conduct business. In this perspective, an entrepreneur who wish to win a contract with a Japanese firms has many chances to win a contract if he takes into account Japanese culture. To illustrate this view, Eye contact is a source of trust in the United States. Therefore, negotiating a contract with an American it recommended to maintain an eye contact. Likewise, when a company wants to move abroad cross cultural communication influences its decision. I.What are the barriers to effective cross–cultural communication? If people from the Get more content on HelpWriting.net
  • 18. Intercultural Communication Personal Statement My years of educational experiences in pluralistic culture environment intrigue my strong interest in intercultural communication. I consider myself a beneficiary of intercultural education. Studying translation as an undergraduate, I have more opportunities to be exposed to the study in different cultures. Translators work as a mediator in cultural communication, thus they should have intimate knowledge of both language and the target language culture. When dealing with culturally loaded articles in translation, the awareness of intercultural communication enables me to avoid the cultural taboos. Moreover, living and studying in Hong Kong, a pluralistic society with a different cultural environment than that in China, enables me to look close...show more content... Having witnessed more and more newly rising technology, such as social media platform, online interactive learning platform, distant courses and mobile phone app, being integrated in intercultural communication and education, I am anxious to become an innovator in the reform through my graduate study. I aspire to further study how technology development influences the human culture communication and education in promoting the mutual understanding among various ethnic groups for the better cultural development in pluralistic society. I think the MA in Communication and Education offered by Teacher College will help me achieve my future ambition. After looking up the concentration and curriculum, I think I will learn not only the relevant theoretical knowledge about communication and education, but the educational technology used for strengthening the effect of intercultural communication and education. I am very interested in the courses Instructional Design of Educational Technology, Educational Video Production, and courses relating to multimedia technology and application. The program will supplement my sufficiency in technology and provides me with the insightful study of the relationship between technology and educational communication. I consider the study meaningful because the advanced technology makes education free from the limitation of distance. I want to apply Get more content on HelpWriting.net
  • 19. Importance of Cross Cultural Communications Effective cross–cultural communication is one of the most important issues dealt with in business, particularly when a firm operates at an international level. Communication is a process with three key elements, which includes a source, an audience, and a channel. Communication derived from businesses will have listeners that include, but are not limited to customers, employees, suppliers, and the community (Caddy et al.). These listeners contribute to the success of a firm, which is why there is so much emphasis put into creating appropriate channels of communication. This effect is further amplified when dealing at an international level, where the effect of culture and time has more bearing. What makes effective communication important...show more content... Many cultures employ a hierarchical approach to communication, but often this method of results in important issues being dodged. This problem is highlighted in an (Nakamoto 2008) article on Japanese companies. In the article it is reported that many of the Japanese companies employ a very rigid communication structure, and overseas managers were hired to create a more efficient method of communication. An open exchange or direct method of communication is much more effective as ideas can be garnered from different levels of the organisation. Overcoming various linguistic issues is another operational benefit experienced when an effective communication channel is established. Due to the legal issues of each country, language differences do not only affect face o face interaction, but written communications as well (Bovee 2008). Through proper planning and research, however, a business is able to preempt such a problem from occurring, possibly by arranging for an interpreter to translate. Failing to establish an effective means for communication when an ethical issue arises can be detrimental to the stability of a workplace. This problem is particularly pertinent, when you consider the fact that globalization has diversified workplace cultures. This can lead to what Huntington (cited in Eunson 2005) described as a 'clash of civilizations', due to the different perspectives on morality in the western and eastern countries. Neglecting this issue can create Get more content on HelpWriting.net
  • 20. A1: Cross–Cultural Communication The term Cross–Cultural Communication is self–explanatory. Cross cultural communication refers to the communication between people who have differences in any one of the following: nationality, ethnicity, race, culture etc. Cross cultural communication can also refer to the attempts that are made to exchange, negotiate and mediate cultural differences by means of language, gestures and body language. It is how people belonging to different cultures communicate with each other. Each individual can practice culture at varying levels. An individual is constantly confronted with the clash between his original culture and the majority culture that he is exposed to daily. Cultural clashes occur as a result of individuals believing their culture is better than others. Cross cultural communication has been influenced by a variety of academic disciplines. It is necessary in order to avoid misunderstandings that can lead to conflicts between individuals or groups. Cross cultural communication creates a feeling of trust and enables cooperation. The focus is on providing the right response rather than providing the right message. When two people of different cultures encounter each other, they not only have different cultural backgrounds but their way of talking will also be different. Many cultures have a rather harsh tone while talking and many have a soft tone. This is all because of the culture in which people are brought up. Many culture prohibit Get more content on HelpWriting.net
  • 21. Reflection On Cross Cultural Communication When it comes to our personal culture and who we are, exploring our social identities is essential. Delving into our social identities and seeing how communication plays a major role is something that everyone should focus on at one time or another in their lives. Not only concentrating on how communication shapes our social characteristics, but also how they are intertwined to our working environment, experiences, behaviors, and attitudes. Internal dimensions such as age, race, and gender as well as others that can variate over time such as education, family, and work experience are all themes that influence us as individuals. These topics allow for growth, development, and give us the opportunity to fully express ourselves as unique and distinctive individuals. The first element of race/ethnicity is one to explored in terms of who we are and certainly influences us as individuals. I am considered to be a white or Caucasian male of mostly German decent. Race and Ethnicity are important because they not only allow me to connect with others who share the same background, but allow opportunities to dive into other cultures and ethnicities. I think shaping communication with cultural competence is extremely valuable in all aspects of life. I try to remain aware and respect different heritages, understand structures in society, and improve skills pertaining to cross–cultural communication. Like many other dimensions, race/ethnicity is can be linked to my attitudes, Get more content on HelpWriting.net