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RECRUITMENT OUTSOURCING –
EVERYTHING YOU NEED TO KNOW
Welcome to the first part of our six part Recruitment Outsourcing Made Simple guide.
We start with an overview of the market, introducing the key concepts, models and
processes. This is followed by further insight about the options for your organisation,
how you can build a business case and, crucially, partnering with the right provider.
Covering all the fundamentals and some of the more complex issues, the series
is intended to support those new to the subject but is also a useful reference
point for the more experienced practitioner.
DID YOU KNOW?
•	 US$100bn of external talent
acquisition expenditure is now
managed by an outsourced provider
or technology - almost one third of
the global total
•	 This includes permanent, temporary
and contractor hiring but recently
has also branched out into
complementary areas such as
consultants and the management of
statement of work
•	 And it remains the fastest growing
HR outsourcing stream worldwide
•	 The outsourced market for
permanent recruitment is valued at
$2.2bn globally, growing at around
15% each year and is expected to
reach $4.9bn by 2016
•	 The largest market for the outsourcing
of permanent recruitment is the US
with 46% followed by the UK (17%) and
Australia (10%) but both Continental
and Eastern Europe and Asia Pacific
are catching up fast
•	 The outsourced market for all forms
of non permanent recruitment
is valued at nearly US$100 bn
- including salaries – with the
management of Statement of Work
expenditure the largest growth area
up by 27% during the last 12 months
•	 Again the US is the largest market
with circa 20% of global spend
but both the UK and Japan have
significant populations followed by
the rest of western Europe and a fast
emerging market in Asia
•	 And it is no longer a local issue
with 31% of clients enhancing
talent acquisition and mobility by
deploying a multi-country service
and increasingly asking one provider
to manage both permanent and
temporary engagements
•	 Globally the outsourcing of talent
acquisition and management is
firmly established in the financial
services and IT sectors but is being
increasingly embraced by life
sciences, manufacturing and retail
each year
with the management of Statement
of Work expenditure the largest
growth area UP by:15%
27%
Permanent recruitment 	 | Non permanent recruitment
THE OUTSOURCED MARKET
USD$2.2 USD$100BILLION
*Including salaries
*
BILLION
WHAT’S NEXT:
PART 2 - RPO, MSP and other TLAs
We dissect all the terminology
PART 3 - The benefits for your organisation
The advantages of outsourcing your recruitment
PART 4 - Which model should I choose?
All the options at your disposal
PART 5 – Building a business case
How to win over key decision makers
PART 6 - How do I choose a provider?
Choosing the right recruitment partner
hays.com/talentsolutions
WHAT IS FUELLING
THIS GROWTH?
Simple: the demand for talent – the right
kind of talent. Recruitment outsourcing
enables you to attract, engage, select and
retain the right kind of people for your
business.
This can be measured in terms of
improved engagement, productivity and
lower attrition.
However, outsourcing also delivers
considerable other benefits.
You can expect:
•	 100% visibility of all recruitment
spend and activity
•	 100% compliance with policies and
processes
•	 Cost reduction: more than 10% is
common for temporary recruitment;
the results can be even higher for
permanent!
•	 Managed risk exposure from the
implementation of controls and
processes
•	 Increased efficiency and speed of
hiring thanks to new technology and
processes
•	 And as an outsourced function, you
can also build scalability, agility and
variable cost into the service
COMING NEXT…
We hope you’ve found the first part of
our six part series an interesting and
informative introduction to recruitment
outsourcing.
Visit our website hays.com/talentsolutions
to learn more about how these solutions can
help your organisation’s workforce strategy.
DID YOU KNOW?
ONE
THIRD
of external talent acquisition
expenditure is now managed
by an outsourced provider
or technology

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HAYS RPO made simple | DEEL 1: FEITEN EN CIJFERS

  • 1. RECRUITMENT OUTSOURCING – EVERYTHING YOU NEED TO KNOW Welcome to the first part of our six part Recruitment Outsourcing Made Simple guide. We start with an overview of the market, introducing the key concepts, models and processes. This is followed by further insight about the options for your organisation, how you can build a business case and, crucially, partnering with the right provider. Covering all the fundamentals and some of the more complex issues, the series is intended to support those new to the subject but is also a useful reference point for the more experienced practitioner. DID YOU KNOW? • US$100bn of external talent acquisition expenditure is now managed by an outsourced provider or technology - almost one third of the global total • This includes permanent, temporary and contractor hiring but recently has also branched out into complementary areas such as consultants and the management of statement of work • And it remains the fastest growing HR outsourcing stream worldwide • The outsourced market for permanent recruitment is valued at $2.2bn globally, growing at around 15% each year and is expected to reach $4.9bn by 2016 • The largest market for the outsourcing of permanent recruitment is the US with 46% followed by the UK (17%) and Australia (10%) but both Continental and Eastern Europe and Asia Pacific are catching up fast • The outsourced market for all forms of non permanent recruitment is valued at nearly US$100 bn - including salaries – with the management of Statement of Work expenditure the largest growth area up by 27% during the last 12 months • Again the US is the largest market with circa 20% of global spend but both the UK and Japan have significant populations followed by the rest of western Europe and a fast emerging market in Asia • And it is no longer a local issue with 31% of clients enhancing talent acquisition and mobility by deploying a multi-country service and increasingly asking one provider to manage both permanent and temporary engagements • Globally the outsourcing of talent acquisition and management is firmly established in the financial services and IT sectors but is being increasingly embraced by life sciences, manufacturing and retail each year with the management of Statement of Work expenditure the largest growth area UP by:15% 27% Permanent recruitment | Non permanent recruitment THE OUTSOURCED MARKET USD$2.2 USD$100BILLION *Including salaries * BILLION
  • 2. WHAT’S NEXT: PART 2 - RPO, MSP and other TLAs We dissect all the terminology PART 3 - The benefits for your organisation The advantages of outsourcing your recruitment PART 4 - Which model should I choose? All the options at your disposal PART 5 – Building a business case How to win over key decision makers PART 6 - How do I choose a provider? Choosing the right recruitment partner hays.com/talentsolutions WHAT IS FUELLING THIS GROWTH? Simple: the demand for talent – the right kind of talent. Recruitment outsourcing enables you to attract, engage, select and retain the right kind of people for your business. This can be measured in terms of improved engagement, productivity and lower attrition. However, outsourcing also delivers considerable other benefits. You can expect: • 100% visibility of all recruitment spend and activity • 100% compliance with policies and processes • Cost reduction: more than 10% is common for temporary recruitment; the results can be even higher for permanent! • Managed risk exposure from the implementation of controls and processes • Increased efficiency and speed of hiring thanks to new technology and processes • And as an outsourced function, you can also build scalability, agility and variable cost into the service COMING NEXT… We hope you’ve found the first part of our six part series an interesting and informative introduction to recruitment outsourcing. Visit our website hays.com/talentsolutions to learn more about how these solutions can help your organisation’s workforce strategy. DID YOU KNOW? ONE THIRD of external talent acquisition expenditure is now managed by an outsourced provider or technology