Harjeet Seehra is an Assistant Manager with over 15 years of experience in fraud detection, AML, and KYC research. He has worked at organizations like Bank of America and KPMG global services. Seehra has experience managing large teams and mentoring team leaders to deliver results on time. He is skilled in strategic planning, project management, process improvement, and team building. Seehra holds a B.Com degree and post-graduate diploma in finance. He is seeking a challenging role where he can continue growing his skills and contributing to organizational success.

1. Harjeet Seehra
Assistant Manager- KPMG
E- Mail: harjeetseehra@gmail.com
Ph: 9810780298
Harjeet Seehra
(Forensic Research- Fraud Detection, AML, KYC)
Objective:
Passion to interact in challenging environment & pursue a rewarding career in industry, where
my potential is matched with growth and strength of the organization
Core Competencies:
 Research Experience on Fraud Detection & AML Projects
 Excellent People Manger- Persuader, Influencer, Leader & delegator
 Team Work-Effectively communicates to delegate responsibilities using interpersonal skills
 Accuracy & punctuality-Precise with details & facts
Career Summary:
 Eight Years of extensive executive Operations Leader/Assistant Manger role in Organizations;
contributed to firm growth by executing business strategies using strong decision making abilities.
 Worked with venerated organizations like Baxy Infosol, Bank of America, KPMG global services
 Proficient in Managing Large Teams and Team Leaders for mentoring them to be able to deliver results
as per SLA’s with the client and develop service standards for business excellence.
 A result oriented business professional with proven abilities in Strategic Planning, Managing Projects,
improving efficiency of operations, team building & detailing project information to determine effective
processes for operations.
 Able to identify areas of strength and opportunities to implement company policies, standards, changes
in operation, and system that optimize productivity
 Demonstrated ability to motivate staff to maximum productivity and control cost through the most
effective use of available resources.
 Excellent Knowledge of Operational Risk Management.
Professional Engagements:
Bank of America:
2007Sep--June2012: Joined Operation with KRA’s mentioned underneath:
 Hire & training associates to gain process expertise
 Leading a team of 20 Fraud Analysts to exceed daily CTQ targets
 Download and distribute daily volumes among Team members /EC’s & QA’s
 Ensure meeting TAT as mentioned in the Process SOW Document
 Preparing Process Productivity and FDES and Ageing Reports for SLT & LOB team
 Timely updating of Process Migration Documents Like BPM, BCP, SLIA, BIA, FMEA’s etc to be
100% compliant
 Prepare and share fortnightly and monthly dashboards with SLT and LOB team
 Prepare and plan monthly/daily Shrinkage & Team Targets and send daily snapshots to LOB
team
 Prepare IDP for the associates basis their skills sets and aspirations

2.  Provide environment of trust unbiased approach, respect and knowledge for better creativity
and out of box thinking
 Assigning correct WBT/CLR training to the associates on timely basis
 Prepare Downtime Analysis report for entire GFP team and share the same with Technical
Experts
 Prepare and share PAR reports with team members to uplift the bottom quartile
 Ensure to complete monthly one on ones with all the team members and document the same.
 Promote opportunities through programs like GROW and CARE BAY
 Processing cases with associates to set examples and to be active Team Player
 Send Nominations and citations for monthly K Performer for Global bank Awards
 Ensure timely closure of Mid- year and Yearly appraisals with health and unbiased approach
 Encourage and assist vintage associates to apply for IJP’s basis their interest areas
 Prepare monthly risk and info security reports for concerned departments
 Timely completion of mandatory Trainings like- Anti Money Laundering, Information
Protection etc
 Regular participation in Sports events and Corp. social service programs by investing time and
money
 Preparation of monthly Process information Reports and scorecards for all fraud analysts
 Preparation of monthly surveys process knowledge test to gauge associates knowledge on
resent updates
 Setting up calibration and dispute calls with LOB team to ensure
 timely closure of monthly activities
 Single point of contact for Line of Business Partners
 Designing Associate engagement programmers for Tenured associates
 Completing All NNT within the timelines defined
 Managing a Quality Team to ensure all the parameters are being met by all the associates
 Managing resources & Ideas to utilize them to their fullest for bridge the gaps in the process
 Motivate associates & encourage them to bring in better process improvement Ideas & build
good relations with peers & FLM’s
Experience with “Global Fraud Detection and Prevention” Research Team
Process 1: Check Fraud Detection
Check Fraud Detection involves the analyzing and reviewing of suspect Transactions identified
by the fraud filters on all Demand Deposit transaction accounts..
Process2: Loss Booking (Check Fraud Claims and Overdraft services)
ODS: The ODS Loss booking process completes the accounting entries and classifies losses due
to overdrawn customer accounts.
CFC: The Loss Booking Process completes the general ledger posting and classifying of losses
due to claims from customers who are the victim of check fraud.
Achievements: Six- Sigma certified by Bank of America
Participated & certified in Training like: 7 Habits, Situational Leadership, Winning
Presentations etc
ARIS Tool Knowledge (For preparing Value Chain & Swim Lane E2E Process Maps
JDI certified (yellow Belt Project)
Certified for active Participation in Green Belt Project
Actively participated in thematic reviews & process document audits
Achieved Z score at Org level and won a sum of 25K at team Level
Appreciation Cards and mails received from LOB & DR’s

3. Analyzing End to End Process maps for 6 GFP processes to find the Risk Indicators & to prepare a
mitigation plan against the same
Hosted Town halls on GFP and consumer process Levels
KPMG- Global Services
July 2nd’12: Joined KPMG Global Services as Assistant Manager Operations
Projects Managed: Payment Protection Insurance, Interest Rate Derivatives, Anti Money
Laundering & Know your Customer- Research Projects
Key Responsibility mentioned underneath:
 Interview new analysts & prepare their OJT plans as per process needs.
 Managing a team of 3 Leaders with 63 analysts & a team of SMC’s
 Performance management to achieve daily/Monthly CTQ’s
 Preparing Development Plans for the Leaders to enhance their expertise
 Signing off Training/Plans designed for growth of Analysts & Sr. Analysts basis their skills &
aspirations
 Maintaining sound relations with onshore partners to encounter daily Operations challenges
 Providing Job Enrichment opportunities to Analysts & Sr. Analysts basis their skill sets &
Aspirations
 Complete quartile Management through options like scorecards to appreciate high performances
& planning appropriate Actions for Bottom Quartile.
 Stretching self limits through programs like Group Dynamics.
 Prepare strategies to action daily volumes to ensure no SLA breach
 Preparing PU% reports for optimal utilization of resources
 Ensure timely closure of Appraisals for all my DR’s
 Workforce Management for optimum utilization of resources
 Cross- train best analysts for higher productivity Utilization & minimal Idle time
 End to End management of Calc Department for Trainings, Reports, Developments &
Improvement ideas.
 Been to England (Leeds) twice for Trainings and Process Re-structuring in Mar’14 and
Oct’14
 Extensive Knowledge of MS-Excel, Presentation Skills.
Achievements: Awarded with ENCORE Kudos quarterly merit award within Six months of joining the Division.
Nominated for Emerging Leader Program in KPMG
Received Best Team Award Twice in two years
Visited UK- (London) to attend KPMG-KGS Award Ceremony in Nov’14
Awarded as Emerging Leader post presenting “Leveraging in-house Portals” presentation to SLT
Academic Qualification:
1994-1995: Completed 10th Standard from D.A. V. Public school, Paschim Vihar
1996-1997: Completed 12th Standards from M.R.Vivekanand Public School, Tilak Nagar
1997-2002: Completed Graduation [B.Com] from Delhi University, with Specialization in Accountancy
2008-2010: Completed my Post Graduation Diploma Certification from IMT Ghaziabad in Finance stream.
Personal Front:
DOB 03/12/1980
Father’s Name: Mr. Surinder Seehra
Wife Name: Amardeep Kaur
Current Address: A6/324 a, Paschim Vihar New Delhi-63

4. Strengths and Opportunity Areas:
Adaptable to different working conditions and environments to bridge the gaps
Good Communication Skills
Industrious and capable of providing Quality work, Result oriented
Honest and sincere
Value oriented
Like Transparency in work
Cannot say No to help or Extra Work
I hereby declare that all the above mentioned information is true to my knowledge.
Harjeet Seehra