KFC

2. GROUP MEMBERS:
Hafsa Mazhar (MG-022)
Ahmed Alam (MG-047)
Ansa Faheem (MG-008)
Zafar Haider (MG-056)
Meesum Abbas (MG-52)
Akhlaq Ahmed (MG-068)
SUBMITTED TO:
Miss Asfia

3. CONTENTS:
 Introduction
 History
 Vision Mission
 Restauraunt structure
 Stated Objectives
 Input Process Output Process
 MIS By KFC
 DSS
 Importance Of The System
 Debugging
 ERP Solution
 Benefits Of ERP
 SDLC
 User Interface Design
 SWOT
 Conclusion

4. INTRODUCTION
 KFC is the world largest and most well-known
chicken restaurant, with chains in more than 10
thousand locations and worldwide in 80countries
 After five years, Colonel buys first 100 shares of
KFC. In 1986, Pepsi Company purchased KFC. Pepsi
company changed the logo from Kentucky fried
chicken to KFC in1991 and then in 1992 KFC 100th
restaurant opened in Japan and in1994 90th
restaurant in china.

5. History
 Starts in 1930 by Harland Sanders the founder of KFC
 Named as the dining area "Sanders Court & Cafe."
 In 1939 "Sanders Court & Café” was rebuilt named as KFC.
 In 1960, 190 KFC franchisees and 400 franchise units in the
U.S. and Canada

6. VISION
 To be the leading integrated food services group in the
ASIAN region delivering consistent quality products and
excellent customer-focused service
MISSION
 To maximise profitability, improve shareholder value
and deliver sustainable growth year after year.

7. RESTAURAUNT STRUCTURE
 Area Mangers
 Restaurant General Manager
 Assistant Manager
 Trainee Managers
 Customer Service Team Members
 Food Service Team Members

8. Stated Objectives:-
1. Product development
2. Increase variety on menu
3. Introduce desert menu
Increasing profitability of KFC
through the following:-
1. Reduced overhead costs
2. Increased efficiencies
3. Improved customer service

9. KFC: Activity, Input Process and Output
Input
o The menus are shown above the counter, instead there are also
usual plastic panels menu’s in front of the counter.
Process
o Customers queuing while waiting for their turns.
o The menus / meals were prepared after a few minutes waiting and
ask for the payment form the counter.
Output
o Take a seat as the place was a free sitting area.
o Enjoy the meals / dishes.

10. Management Information System
Used by KFC:
 Each KFC outlet use MIS in accounting, knowing
production, and very useful in formulating HR
policies.
 MIS systems can provide predictions about the
effect on sales that an alteration in price would
have on a product which is very useful for KFC
future development

11. DSS (DECISION SUPPORT SYSTEM)
 MIS systems let the KFC management
 Access stored information easily and manipulate it
for the needs of their clients’ while billing or taking
order
 Control flow of information of kfc
 Produce reports for themselves so that they can
compare their own performances with their own and
other.
 Record and track outcomes.
 Manage marketing information to further improve
sales.
 And a host of other information related functions.

12. IMPORTANCE OF
MIS SYSTEM
OPERATIONAL
EXCELLENCE
NEW
PRODUCTS,SERVICES
& BUISNESS MODELS
CUSTOMER &
SUPPLIER INTIMACY
IMPPROVED DECISION
MAKING
COMPETITIVE
ADVANTAGE
SURVIVAL

13. MAIN PROBLEMS WITH THE
SYSTEM
1.Manual ordering sytem
The store manager counts the stock manually and
orders as required. This leads to time consumption
as the store manager has to manually count each
and every box.
2.Additionally, during the research it was also found
out that during one of the busy days they had run
out of stock for fries and chicken because the
manager had forgotten to count the stocks.

14.  Another key area is the preparation of the daily
roster. The daily roster is prepared manually by
the store managers. They do this by calling a team
member and confirming their shifts for the next
day
 Moreover the roster is not available online and as
one incident happened two team members may
report for a single shift.

15. ERP SOLLUTION FOR THE
CHALLENGES
 KFC found that while it could upgrade its ERP
solution, JD Edwards Financial Management
Module, to meet its expanded needs
 Despite being close to selecting another ERP
solution, KFC Singapore chose Acumatica
because:
best return-on-investment
most well-rounded feature
extend the capabilities of the product
 freedom to provide access to all authorized staff
at the corporate office.

16. BENEFITS OF SWITCHING TO ERP
 KFC Singapore was able to save about $50,000 in
IT resources because the Cloud model
significantly reduced IT administrative costs.
 KFC was impressed that the suite came with a
strong set of modules with no additional license
fees, such as tools to manage fixed assets and
sales and purchase orders.
 The combination of unlimited user licensing, a
powerful but user-friendly interface, and a
browser-based solution allowed KFC to provide
access to all of its HQ employees, who could
interact with the corporate ERP in versatile way.

17. SCREEN
REPORT
OUTPUT
USER-INTERFACE
DESIGN
INTERNET-BASE
INFORMATIO
DELIVERY
OUTPUT
SDLC OF
KFC
SDLC OF
KFC:

18. Building an interface that is easy to learn and use.
Based on this rule, we only used images that users
can understand easily, to identify icons. We also
made it easy to return to any level in our menu
structure system.

19. KFC SWOT Analysis
Strengths
o Brand Equity
o KFC secret recipe of 11 herbs and species
o Very strong internationally
o Strong Franchises all over the world
 Weaknesses
o Lack of knowledge about their customers
o Lack of relationship building with employees,
customers and suppliers
o Lack of focus on Research &Development

20. Opportunities
 They have the opportunity to expand their sweet
products
 They can open more outlets to get maximum market
share
 They can open temporary outlets in peak season in
the hill stations like naran, kaghan, swat etc.
 They can capture more customers by decreasing the
price of their products

21. Threats
 Rated 83 out of 100 in terms of
competitiveness
 Increasing inflation rates directly affect menu
prices
 Supermarkets and new competitors
 Health Trend away from fried foods

22. CONCLUSION
 Efficiently manages the task
 User friendly ERP system
 Speeded up the process of inventory, sales
and revenue report’s generation.
 Switched to Acumatica Solutions from JD
Edwards Financial module.
 Best decision would be the upgrade of JD
Edwards EnterpriseOne 8.10 to JD
Edwards EnterpriseOne 9.0.
 JD Edwards EnterpriseOne 9.0
incorporates improvements for financial
management, supply chain management
and human resource management.

23. THANK YOU