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HR Florida 2010 Conference & Expo                                                             30 August 2010
August 30 - September 1, 2010




                               Going Global with HR and Payroll
                                  HR and Payroll Challenges to Overcome
                                    When Managing Global Expansion



                                                    Fonda Gestwicki
                                                  Global Sales Director
                                         Patersons Global HR & Payroll Solutions
                                           fonda.gestwicki@us.patersons.net




                                                         Agenda
                              Global Expansion
                              Executive Motivation for Global Projects
                              Challenges
                              Options
                              Project Considerations

                        30 August 2010                 fonda.gestwicki@us.patersons.net   2




fonda.gestwicki@us.patersons.net                                                                          1
HR Florida 2010 Conference & Expo                                                     30 August 2010
August 30 - September 1, 2010




                                         Global Expansion
                           Global Footprint, Geography

                           Global Visibility

                           Acquisitions & Divestitures




                        30 August 2010         Fonda.gestwicki@us.patersons.net   3




                         Global Expansion: Geography
                         • Change in Global Footprint
                         • Expansion of current systems and
                           operations
                         • New Facilities, New Entities
                         • Common Practices, Ported Management
                         • Common, Known Expectations &
                           Measures
                        30 August 2010         Fonda.gestwicki@us.patersons.net   4




fonda.gestwicki@us.patersons.net                                                                  2
HR Florida 2010 Conference & Expo                                                 30 August 2010
August 30 - September 1, 2010




                         Global Expansion: Visibility
                         • “Global Reconnaissance”: think military,
                           CONTROL -- strategic attention to existing
                           operations
                         • Recovering existing operations, currently with
                           local general management
                         • Limited or NO visibility to existing employee
                           expense, liabilities or risk
                         • Subject Matter Expertise is unknown or not
                           identified
                        30 August 2010     Fonda.gestwicki@us.patersons.net   5




                         Global Expansion: Acquisition &
                          Divestitures
                         • New Markets

                         • New Geography

                         • Market Consolidation

                         • Corporate Re-Focus & Clarification


                        30 August 2010     Fonda.gestwicki@us.patersons.net   6




fonda.gestwicki@us.patersons.net                                                              3
HR Florida 2010 Conference & Expo                                                     30 August 2010
August 30 - September 1, 2010




                                         Executive Motivation

                         Financial Motivation

                         Compliance Needs

                         Process Improvement

                         Next Step: System Evolution


                        30 August 2010         Fonda.gestwicki@us.patersons.net   7




                         Executive Motivation: Financial
                         • Cost Containment or Savings
                         • Consolidation of Payroll Operations
                         • Expense and Liability
                         • Movable business operations –
                           movin’ and shakin’ globally


                        30 August 2010         Fonda.gestwicki@us.patersons.net   8




fonda.gestwicki@us.patersons.net                                                                  4
HR Florida 2010 Conference & Expo                                                30 August 2010
August 30 - September 1, 2010




                         Executive Motivation: Compliance
                         • HR & Tax Filing compliance
                         • New Horizons For Growth
                         • Accuracy of Payroll as Related Financials
                         • Control of data: Compliance, Access and
                           Visibility


                        30 August 2010   Fonda.gestwicki@us.patersons.net   9




                         Executive Motivation: Process
                          Improvement
                         • Single Solution Provider
                         • Standardization of Processes
                         • Extension of Domestic Efforts
                         • Often another term for better control


                        30 August 2010   Fonda.gestwicki@us.patersons.net   10




fonda.gestwicki@us.patersons.net                                                             5
HR Florida 2010 Conference & Expo                                                 30 August 2010
August 30 - September 1, 2010




                         Executive Motivation: System
                          Evolution
                         • Early Adopters
                         • Looking for Innovation
                         • Often a “Next Step” Process
                         • Part of Greater Global Vision
                         • Extension of Domestic ERP vision

                        30 August 2010    Fonda.gestwicki@us.patersons.net   11




                                         Challenges
                         HR or Payroll? Compromise or
                          Complement?

                         Country Level Data and Regulations

                         Local Customs and Practices – importance
                          of culture



                        30 August 2010    Fonda.gestwicki@us.patersons.net   12




fonda.gestwicki@us.patersons.net                                                              6
HR Florida 2010 Conference & Expo                                                     30 August 2010
August 30 - September 1, 2010




                         Challenge: HR or Payroll
                         HR is future-state, policy and perspectives
                         Payroll is actual, practice and data filters
                         • Payroll as a part of Finance or HR?
                         • Real-time Data
                               • HR: point in time on any given day,
                                 proposed, forecasted and defined
                               • Payroll: point in time by pay calendar or
                                 accounting cycle, pro-rated, factual
                        30 August 2010        Fonda.gestwicki@us.patersons.net   13




                         Challenge: Country Level Data &
                          Regulations
                         • Localized Data:
                               • Data specific to in-country compliance
                               • Information outside of HR need

                         • Non-convertible Currency
                         • Local Filings and Timings
                         • Leavers: pensions, severance, liabilities
                        30 August 2010        Fonda.gestwicki@us.patersons.net   14




fonda.gestwicki@us.patersons.net                                                                  7
HR Florida 2010 Conference & Expo                                                30 August 2010
August 30 - September 1, 2010




                         Challenge: Local Customs &
                          Practices
                         • Understanding of Regulations and
                           Practices

                         • Cultural and Operational Fluency

                         • Confidence in Project

                         • Acceptance of Change

                        30 August 2010   Fonda.gestwicki@us.patersons.net   15




                                         Options
                         In-house

                         Out-sourced with local providers

                         Aggregators

                         Hybrids and Software-as-a-Service


                        30 August 2010   Fonda.gestwicki@us.patersons.net   16




fonda.gestwicki@us.patersons.net                                                             8
HR Florida 2010 Conference & Expo                                                 30 August 2010
August 30 - September 1, 2010




                        Project Planning and Considerations
                         • “Almost everyone’s a first time buyer”
                         • Executive Sponsorship, Global
                           Ownership
                         • Project Duration and Expense
                           Forecasting
                         • RFI vs. RFP
                         • Building a Business Case
                        30 August 2010    Fonda.gestwicki@us.patersons.net   17




                              Business Case: ask yourself . . .
                         • Once the system is live and smooth, what
                           can I do now?
                         • Who benefits from this system?
                         • Are there downstream benefactors?
                         • What strategic activities are impacted by
                           employee demographics or expenses?

                        30 August 2010    Fonda.gestwicki@us.patersons.net   18




fonda.gestwicki@us.patersons.net                                                              9
HR Florida 2010 Conference & Expo                                                    30 August 2010
August 30 - September 1, 2010




                                 Your thoughts? Questions?


                                                  Fonda Gestwicki
                                               Global Sales Director
                                      Patersons Global HR & Payroll Solutions
                                        fonda.gestwicki@us.patersons.net


                     30 August 2010          Fonda.gestwicki@us.patersons.net   19




fonda.gestwicki@us.patersons.net                                                                10

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Gestwicki - Going Global with HR Payroll

  • 1. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Going Global with HR and Payroll HR and Payroll Challenges to Overcome When Managing Global Expansion Fonda Gestwicki Global Sales Director Patersons Global HR & Payroll Solutions fonda.gestwicki@us.patersons.net Agenda Global Expansion Executive Motivation for Global Projects Challenges Options Project Considerations 30 August 2010 fonda.gestwicki@us.patersons.net 2 fonda.gestwicki@us.patersons.net 1
  • 2. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Global Expansion Global Footprint, Geography Global Visibility Acquisitions & Divestitures 30 August 2010 Fonda.gestwicki@us.patersons.net 3 Global Expansion: Geography • Change in Global Footprint • Expansion of current systems and operations • New Facilities, New Entities • Common Practices, Ported Management • Common, Known Expectations & Measures 30 August 2010 Fonda.gestwicki@us.patersons.net 4 fonda.gestwicki@us.patersons.net 2
  • 3. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Global Expansion: Visibility • “Global Reconnaissance”: think military, CONTROL -- strategic attention to existing operations • Recovering existing operations, currently with local general management • Limited or NO visibility to existing employee expense, liabilities or risk • Subject Matter Expertise is unknown or not identified 30 August 2010 Fonda.gestwicki@us.patersons.net 5 Global Expansion: Acquisition & Divestitures • New Markets • New Geography • Market Consolidation • Corporate Re-Focus & Clarification 30 August 2010 Fonda.gestwicki@us.patersons.net 6 fonda.gestwicki@us.patersons.net 3
  • 4. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Executive Motivation Financial Motivation Compliance Needs Process Improvement Next Step: System Evolution 30 August 2010 Fonda.gestwicki@us.patersons.net 7 Executive Motivation: Financial • Cost Containment or Savings • Consolidation of Payroll Operations • Expense and Liability • Movable business operations – movin’ and shakin’ globally 30 August 2010 Fonda.gestwicki@us.patersons.net 8 fonda.gestwicki@us.patersons.net 4
  • 5. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Executive Motivation: Compliance • HR & Tax Filing compliance • New Horizons For Growth • Accuracy of Payroll as Related Financials • Control of data: Compliance, Access and Visibility 30 August 2010 Fonda.gestwicki@us.patersons.net 9 Executive Motivation: Process Improvement • Single Solution Provider • Standardization of Processes • Extension of Domestic Efforts • Often another term for better control 30 August 2010 Fonda.gestwicki@us.patersons.net 10 fonda.gestwicki@us.patersons.net 5
  • 6. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Executive Motivation: System Evolution • Early Adopters • Looking for Innovation • Often a “Next Step” Process • Part of Greater Global Vision • Extension of Domestic ERP vision 30 August 2010 Fonda.gestwicki@us.patersons.net 11 Challenges HR or Payroll? Compromise or Complement? Country Level Data and Regulations Local Customs and Practices – importance of culture 30 August 2010 Fonda.gestwicki@us.patersons.net 12 fonda.gestwicki@us.patersons.net 6
  • 7. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Challenge: HR or Payroll HR is future-state, policy and perspectives Payroll is actual, practice and data filters • Payroll as a part of Finance or HR? • Real-time Data • HR: point in time on any given day, proposed, forecasted and defined • Payroll: point in time by pay calendar or accounting cycle, pro-rated, factual 30 August 2010 Fonda.gestwicki@us.patersons.net 13 Challenge: Country Level Data & Regulations • Localized Data: • Data specific to in-country compliance • Information outside of HR need • Non-convertible Currency • Local Filings and Timings • Leavers: pensions, severance, liabilities 30 August 2010 Fonda.gestwicki@us.patersons.net 14 fonda.gestwicki@us.patersons.net 7
  • 8. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Challenge: Local Customs & Practices • Understanding of Regulations and Practices • Cultural and Operational Fluency • Confidence in Project • Acceptance of Change 30 August 2010 Fonda.gestwicki@us.patersons.net 15 Options In-house Out-sourced with local providers Aggregators Hybrids and Software-as-a-Service 30 August 2010 Fonda.gestwicki@us.patersons.net 16 fonda.gestwicki@us.patersons.net 8
  • 9. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Project Planning and Considerations • “Almost everyone’s a first time buyer” • Executive Sponsorship, Global Ownership • Project Duration and Expense Forecasting • RFI vs. RFP • Building a Business Case 30 August 2010 Fonda.gestwicki@us.patersons.net 17 Business Case: ask yourself . . . • Once the system is live and smooth, what can I do now? • Who benefits from this system? • Are there downstream benefactors? • What strategic activities are impacted by employee demographics or expenses? 30 August 2010 Fonda.gestwicki@us.patersons.net 18 fonda.gestwicki@us.patersons.net 9
  • 10. HR Florida 2010 Conference & Expo 30 August 2010 August 30 - September 1, 2010 Your thoughts? Questions? Fonda Gestwicki Global Sales Director Patersons Global HR & Payroll Solutions fonda.gestwicki@us.patersons.net 30 August 2010 Fonda.gestwicki@us.patersons.net 19 fonda.gestwicki@us.patersons.net 10