Il rilevamento delle minacce più rapido ed efficiente ha consentito alla Hong Kong City University di aggiungere l'accesso mobile e il 30% di utenti universitari in più senza compromettere la sicurezza.
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HP ArcSight ESM Helps City University Increase Student Numbers by a Third
1. IDCCS01V
I D C C U S T O M E R S P O T L I G H T
HPArcSight ESM Solution Helps City University
to Safely Increase Student Numbers by a Third
While Going Mobile
July 2013
Sponsored by HP
Introduction
City University of Hong Kong is a public research
university founded in 1984 as City Polytechnic of Hong
Kong and became a fully accredited university in 1994.
City University offers more than 130 bachelor degree
programs in six schools and colleges and a community
college, covering a wide range of subjects from the
arts to science and engineering.
There are approximately 34,000 students, with around
13,000 undergraduates in the university itself and
6,000 students in the community college.
The university has around 3,500 staff members, of
which almost 1,000 are academic or teaching support.
City University also supports over one hundred
thousand alumni with access to services.
Since its inception City University has been at the
forefront of technology adoption, implementing an
ERP platform over a decade ago, and was among the
first to use elearning management solutions.
Technology plays an integral part of both operations
and education delivery at City University. CIO Dr Andy
Chun describes the approach as "a unique discovery-
enriched curriculum to encourage our students to
innovate and make original discoveries, and to learn
what it means to create new knowledge, communicate
it, curate it, and cultivate it to benefit society.
Technology plays a very important role in the
discovery and learning process."
Challenges and Solution
City University was faced with two major challenges in delivering information
technology services to students and staff across the organization.
The first was to adapt to the new ways in which students and staff are
interacting with IT services. In 2010, almost all access used desktop or
notebook PCs and there was almost no remote or mobile learning. In just two
years this situation has completely reversed so that over 70% of students and
staff now use mobile devices such as smartphones or tablets in addition to a
PC to access services via mobile services or remotely. In the last year alone,
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Snapshot
Organization: City University of Hong
Kong
Operational Challenge: Handle a move
to mobile services access and increase
undergraduate numbers by a third while
increasing service quality.
Solution: HP ArcSight Express
Project Duration: From concept to
production, first implementation phase
took six weeks.
Benefit: Investigations into suspicious
activities dropped from weeks to hours,
freeing up skilled resources to work on
IT service delivery.