3. Words of Wisdom for the Day:
MANAGEMENT “is nothing
more than Motivating other
people” -Lee Iacocca
4. Learning Objectives:
Identify or define:
Production
Operations management
Describe or Explain:
Function of Operations
Brief history of operations management
5. Production – Is the creation of goods
and services.
OM as defined:
Operations Management is the set of
activities that creates value in the form of
goods and services by transforming inputs
into outputs.
6.
7. Why study OM?
It’s a major function of any organization.
We want to know how goods and services
are produced.
We want to understand what operations
manager do.
It’s a costly part of any organization.