Presenting All Your Data—Getting Started with Xtraction Sara Otremba Jeremy Carter

2. Presenting All Your Data—Getting
Started with Xtraction (UEMB230)
Sara Otremba / Jeremy Carter

3. Ivanti Momentum Webinars offers best practices, tips, and tricks, and much more to help you make
the most of your solutions!

4. Reporting is a broad term
Real Time Dashboards - status
Reports – historical trend, planning
Data Interaction - analysis
Exec. Scoreboards – impact, outage, cost
Business Intelligence - important to me
Notification & Alerting – across systems, email

5. Real world problem: reporting needs
Audit MarketingManagement AnalyticsSales Operations
E x e c u t i v e
S c o r e b o a r d s
I n s i g h t s B u s i n e s s
I n t e l l i g e n c e
N o t i f i c a t i o n s
& A l e r t s
S c h e d u l e d
R e p o r t s
D a s h b o a r d s
Analyst

6. Real world problem: reporting needs
Audit MarketingManagement AnalyticsSales Operations
E x e c u t i v e
S c o r e b o a r d s
I n s i g h t s B u s i n e s s
I n t e l l i g e n c e
N o t i f i c a t i o n s
& A l e r t s
S c h e d u l e d
R e p o r t s
D a s h b o a r d s

7. Real world solution
Audit MarketingManagement AnalyticsSales Operations
E x e c u t i v e
S c o r e b o a r d s
I n s i g h t s B u s i n e s s
I n t e l l i g e n c e
N o t i f i c a t i o n s
& A l e r t s
S c h e d u l e d
R e p o r t s
D a s h b o a r d s
• N o t i f i c a t i o n s & A l e r t s
• I n s i g h t s
• S c h e d u l e d R e p o r t s
E x e c u t i v e S c o r e b o a r d s •
D a s h b o a r d s •
B u s i n e s s I n t e l l i g e n c e •

8. Real world problem: disconnected data
Management Systems
IT Financial Management
Configuration Management Databases
Customer Service Systems
CRM Systems
ITAM Systems
Infrastructure Performance Monitoring
Project Portfolio Management
ERP & Financial Systems
ITSM
Systems

9. Real world solution: connected data
Management Systems
IT Financial Management
Configuration Management Databases
Customer Service Systems
CRM Systems
ITAM Systems
Infrastructure Performance Monitoring
Project Portfolio Management
ERP & Financial Systems
ITSM
Systems

10. By 2020 more than 50% of infrastructure and operations
(I&O) organizations will adopt business value
dashboards (BVDs), which will be a significant increase
from today’s level of less than 10%.
Gary Spivak, Robert Naegle,
Gartner, “Market Guide for I&O Business
Value Dashboards”, 21 May 2015

11. The Solution
§ Solution to IT reporting and real-time
dashboards
§ Solution for consolidating multiple
data sources and presenting
information in desired format

12. § Reporting and dashboard solution
providing business intelligence to IT.
§ Xtraction aggregates multiple data
sources into business views that
support decisions at all levels.

13. “I don’t want to wait weeks for a report to be
developed, tested and implemented... my CIO
and the business we support needed it yesterday!
Hey presto...Xtraction delivers all I want and
more from Day One.
Chris Balis, Service Desk Manager
Toll Group

14. Select data
connectors
Xtraction in 4 easy steps
1
2
Select view
3 Drag & drop
components
4 Dive into
your data

15. 1
Xtraction – Customize your view
2 Select data
connectors
3 Drag & drop
components
4
Select from a pre-defined layout
or create a custom layout that will
best fit with how you want to view
your data. Customize and change
your layout at any time.
Select view
Dive into your
real-time data

16. Xtraction – Extensible access to data
Drag & drop
components
Choose a LANDESK
application, or an application
from a 3rd party vendor such as:
BMC Avaya IBM SolarWinds
Marval HP Cherwell
Heat Cisco VMware CA
AMI Microsoft Atlassian
ServiceNow Wise Tech GlobalDive into your
real-time data
Select data
connectors
Select view1
2
3
4

17. Xtraction – Drag and drop reports
1
2
3 Drag & drop
components
4
A. Select the reports that you
want to view (assets, finance….).
B. Select the type of graph that you
would like to view the data in and
C. Drag and Drop into the layout
Dive into your
real-time data
Select data
connectors
Select view

18. Xtraction in 4 easy steps
1 Select view
2
3 Drag & drop
components
4 Dive into your
real-time data
Select data
connectors
Fine tune filters
Schedule reports
Set up alerts

19. All areas across IT can now build and develop dashboards
and reports aligned to their roles and responsibility. One of
the best features about Xtraction is that anybody via a
browser with little IT technical knowledge can access the
data they need. Ad hoc reports can be built in seconds
providing the business an up-to-the-minute response to
critical situations
John Tominey,
IMT Service Center Manager
Information Management
Cathay Pacific

20. Powerful Visualizations
View daily activity for
incidents, changes and
requests
Combine financial outage
details and trends
View number of outages /
duration / cost per hour
against CI
Assess service
availability over time

21. What’a New – Xtraction 2017.1
Export dashboards
Column export enhancements
Workspace UI
Refresh times
Enhanced configuration
New connectors

22. Xtraction standard bundle
Standard Server
§ Connectors:
§ Ivanti Endpoint Manager (formerly Management Suite)
§ Ivanti Service Desk
§ Ivanti Patch for Windows Servers (formerly Shavlik
Protect)
§ Ivanti DesktopNow (formerly Appsense)
§ Ivanti Endpoint Security (formerly HEAT EMSS)
§ Ivanti Service Manager (formerly HEAT SM) + VOICE
§ Analysts
§ 2 concurrent seats

23. Export Enhancements – Export Dashboards

24. Export Enhancements - Repeating Headers

25. Workspace UI
§ Ability to publish in Workspaces framework
§ Improves end user experiences

26. More Updates in 2017.1
§ Reduce Refresh Times
§ 5 second refresh of dashboards for up-
to-the minute information

27. 3rd party connectors

28. Language support
§ Chinese (Simplified)
§ Chinese (Traditional)
§ English
§ French
§ German
§ Italian
§ Japanese
§ Portuguese (Brazilian)
§ Russian
§ Spanish (Latin American)
§ Spanish (International)
§ Swedish
Localized Connectors and
Server

29. Actionable insights anywhere
Insights for
Service Managers
Insights for
Project Managers Insights for the CIO

30. Summary - Xtraction capabilities
Dashboards
Interactive &
Detailed Data
Analytics
• Include multiple data sources
• Complete set of charting options
• Export to multiple formats
• Notifications on operational
conditions
• Role-based access controls
• Data transformation
• Drill down capabilities
• Real-time filtering
• Open records in native
application
• Real-time
• Historical trends
• Trending

31. • Intuitive
• Drag and drop design
• Consistent experience regardless
of the data source
• Ability to export and schedule
custom reports
• Role-based access controls
• Notification on operation triggers
• Customizable interface
Summary - Xtraction interface features

32. Demo

33. § Questions?

34. Thank you

35. #Interchange17