Ivanti® Service Manager has recently achieved the Federal Risk and Authorization Management Program (FedRAMP) Authorized designation. Join Ivanti CISO Phil Richards and Americas Federal AVP Dan Willbricht as they share what this means for federal agencies and existing Ivanti Service Manager customers.

1. FedRAMP Authorized Service Management
Ivanti Service Manager for Public Sector Agencies

2. Agenda
 Panel discussion
 FedRAMP – vendor and agency processes
 What does it mean for me?
 Ivanti Service Manager highlights
 How to get started
 Audience Q & A
 Please enter questions into the Q&A chat within WebEx console

3. Meet Our Panelists
Phil Richards
CISO
Dan Wilbricht
Area VP, Sales
Alan Taylor
Principal Product Mgr.

4. FedRAMP Process
Efforts for both Vendor and Agency
Collaboration toward
Authorization to Operate (ATO)
Moderate Impact/DISA IL-4

5. FedRAMP across markets
Confidence for Government, Wall Street, and Main Street
Civilian Military Private Sector

6. Enterprise Service Management
IT (of course)
Facilities
Human Resources
Asset Management
Service Across Departments
Legal

7. 49% of agencies seeing IT modernization
budgets increased between 2% to 7%
(globally)
Survey Analysis: Results Show How Government CIOs Are
Tackling Modernization (Gartner, June 2019)

8. Ivanti Service Manager

9. Configuration and upgrade processes
that are flexible and easy to perform
ITSM Modernization Checklist
Automated and pre-configured workflows Support for context-based IT-
and non-IT-related service
requests
Options for named and concurrent user
licensing – Subscription or Perpetual
Flexible, scalable cloud and on-premise
deployment options, accessible
anywhere via browser
Options for technology expansion,
such as voice automation.
Integration points and connectors for
various operational systems

10. Best Practices for Service Management
ITIL
NIST-Compliant Workflows
Easy Configuration
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Change Management4

11. How Do We
Get Started?

13. Q & A

14. Thank You