Simplifying multi-vendor UC environment

1. April 2015
Simplifying your multi-vendor
UC environment
Webinar presented by Coevolve

2. © Coevolve Pty Limited 2015
About the presenter
Ciaran Roche
Co-Founder and Chief Technology Officer, Coevolve
Twitter: @CRoche
LinkedIn: ciaranroche
• Based in Chicago, USA
• Co-founded Coevolve in early 2014
• Prior experience:
o Held a number of senior technical sales roles at Vanco (acquired by Reliance
Globalcom) in UK and US
o Worked at specialist consulting / advisory firm Pace Harmon advising Fortune 500
businesses on IT strategy and major projects
o Worked with Virtual Access in Ireland and UK – one of the first ‘software-defined’
networking equipment manufacturers
• Key areas of technology experience:
o Internet-based enterprise networks, Unified Communications, WAN Optimization,
SD-WAN/NFV, global network design

3. © Coevolve Pty Limited 2015
Coevolve quick facts
• Founded in early 2014
• Target market:
o Global enterprises with operations in multiple countries (users
separated geographically from key applications)
o Key industry verticals: Engineering & Construction, Manufacturing, Oil
& Gas, Logistics, Technology, Professional Services
• Highly experienced management team:
o Tim Sullivan, CEO
o Chris Bregenhoj, Chairman
o Ciaran Roche, CTO
• Employees and operations in Australia, US, Singapore and
Malaysia
• Extensive network of consultants / contractors to meet
specific requirements

4. © Coevolve Pty Limited 2015
Video-enabled UC is a top priority – but needs to be done well
69%
70%
80%
84%
85%
86%
88%
95%
98%
0% 20% 40% 60% 80% 100%
Integration with ERP or CRM applications
Support for HTML5
Call control from user's device
Presence
Integrated IP conferencing capability
Integrated voicemail with email
Integration with collaboration software
Video conferencing
IP telephony (local area network VoIP)
At what stage is your firm in adopting the following
features of unified communications?
Source: Forrester Research, Q2 2014
38%
36%
26%27%
44%
29%
Multiple products from
multiple vendors, not
integrated
Tightly-integrated multi-
vendor solutions
End to end single-vendor
solutions
Current and future usage of Unified
Communications solution types
Current Future
Source: Frost & Sullivan Research

5. © Coevolve Pty Limited 2015
Seven questions we ask to understand UC requirements
1. Do you have existing video endpoints such as Cisco or Polycom?
2. Do you have Lync 2010 or 2013 deployed?
3. Do you have existing audio, video and web conferencing providers?
4. Do you have a mobile workforce?
5. Do you have a distributed workforce?
6. Do your employees need to work closely with people outside of the organization?
7. Do you want your employees to have a “self-service” collaboration solution?
We have integrated Unified Communications solutions that can address all of these requirements

6. Integrated, simplified multi-vendor UC

7. © Coevolve Pty Limited 2015
How do we address these requirements?
• We use industry-leading video
integration technology from Acano
• Coevolve has partnered with
Acano since 2014 to provide
hosted, on-premise and cloud-
based solutions to integrate a wide
range of video endpoint types
• We provide a significant
improvement in functionality –
while reducing costs in many cases VIDEO – AUDIO – CONTENT – IM
• Acano’s technology brings together previously incompatible audio, video and web
technologies in coSpacesTM – virtual meeting rooms, only radically better
Lync
Skype
Cisco
Polycom
WebRTC
Mobile
And more!

8. © Coevolve Pty Limited 2015
Key elements of solution
Video Bridge
• Seamlessly connect Lync and
otherwise incompatible
endpoints
• Bidirectional content sharing
• Lync buddy list integration
• Large scale conference capability
• Skype audio and video support
Audio Bridge
• Reduced costs
• Integrates with existing dial plan
• Customizable:
• Multiple ways to join
• Thresholds
• DTMF
• IVR
• Scalable: 10,000 audio calls
• Detailed reporting
Lync Gateway
• Seamlessly connect Lync and
otherwise incompatible
endpoints
• Bidirectional content sharing
• Lync buddy list integration
• Large scale conference capability
• Skype audio and video support
WebRTC & Browser
• Anyone can join
• Chrome, Firefox, Opera
• Internet Explorer, Safari
• Bidirectional content
• Guest access or User login

9. © Coevolve Pty Limited 2015
Participants connecting via room-
based systems or WebRTC
Seamless video integration across a range of standards and technologies
Six standards, one call
Participants connecting
via native Lync client
Integration with Lync: invite participants to a Lync Meeting
and get the same user experience regardless of device type
Get the best possible user experience across
many device types and codecs – not the lowest
common denominator

10. © Coevolve Pty Limited 2015
Deploying an integrated UC solution
EXTERNAL DMZ LAN
WEBRTC
SIP TRUNK SIP TRUNK
SIP TRUNK
VCS-C
LYNC CLIENT
VIDEO SYSTEM
VOICE - PSTN
LYNC EDGE
VCS-E
ACANO COREACANO EDGE
LYNC FRONT END
PHONE
LYNC CLIENT
WEBRTC
VIDEO SYSTEM
IP PBX
• Seamlessly integrate internal and external
participants across a range of device types
• Solution can easily be distributed
geographically to improve performance for
global enterprises
• Allows users to retain existing, familiar
endpoint interfaces while collaborating
with many other device types
What can Coevolve deliver?

11. © Coevolve Pty Limited 2015
 Video support
o H.263(+, ++)
o H.264 AVC (Baseline and High Profile)
o H.264 SVC
o H.265
o WebM
o Microsoft RTV
o Bandwidth up to 6000kbps
o Frame rates and resolution up to 1080p / 60fps
o HTML5/WebRTC
 Audio support
o AAC-LD
o Speex
o Opus
o G.722, G.722.1, G.722.1c, G.728, G.729a, G.711a/u
 Third party integration
o Lync 2010 and 2013 Server and Lync clients on Mac and PC
o Firewall traversal using Lync Edge
o Content for Lync clients:
• To Lync: in main video window
• From Lync: native Lync with RDP
o Cisco Call Manager
o Avaya SIP PBX
o Cisco VCX
o Standards-compliant SIP endpoints including Cisco, Polycom and Lifesize
o Acme Packet Net-Net Session Border Controller
 Very high scalability levels
o A single server deployed in an enterprise environment supports:
• 250 HD calls
• 500 480p calls
• 600 Lync video calls
• 1,500 web calls (audio and content)
• 12,000 audio calls
Technical features & functionality
Appliance Virtualized Cloud

12. © Coevolve Pty Limited 2015
Coevolve practice areas and core competencies
Assess & Diagnose
(Professional Services)
Manage & Report Optimize
Service life cycle
WAN Optimization
PracticeAreas
Application Performance Management
Unified Communications
Mobility
Network & Vendor Management
End to end
Optimized Cloud Video
solution
Optimized Cloud Video is delivered as an integrated cloud, hosted or on-premise solution
The Coevolve Response Center is the single point of contact for the entire environment

13. © Coevolve Pty Limited 2015
Where can we help?
• UC strategy development and integrated solution design
• Current state network and WAN Optimization assessments
• Benchmarking of existing network & services pricing
• Next-generation network strategy development – "cloud and video
ready"
• Network & vendor management of existing ISPs and other local
suppliers
• Real-world roadmap for introduction of SDN / NFV technologies
into the enterprise WAN
We have a team of global network specialists available to help with all UC and networking requirements
Contact us today to start an Optimized Cloud Video trial!

14. Thank you
FOR MORE INFORMATION:
www.coevolve.com Follow us on Twitter: @coevolvetech
Thank you for attending
info@coevolve.com