Great leaders listen to everyone's opinions before sharing their own. They allow all team members to contribute without agreeing or disagreeing. Leaders ask questions to understand different perspectives. At the end, leaders summarize the key points raised, then offer their opinion while subtly guiding the decision in their preferred direction without imposing it. Being the last to speak has advantages for leaders in building consensus.
2. In a meeting, this is how
some leaders behave
it's too late
but I'm interested in your opinion.
Let's go around the room
Here is
what happened
I think this is
the problem
Here's what I think
we should do
3. until everyone has spoken
Great leaders don’t just listen
but they hold their opinions to themselves
4. they have been heard
Your team feels that
they have contributed
what everybody else think
You hear
before you render your opinion
Being the last one to speak
Has great advantages
1 2
5. So what do you do
When your team is speaking?
Listen
You don’t agree or disagree
to your team’s opinion. Keep
listening
Ask Questions
To understand why they
have the opinion they spoke
6. At the end you will get
your turn to speak
First summarize your
Team’s points
Then offer
Your opinion
Subtly steer the
decision in the direction
you wanted
without
imposing it