As a business you need to react quickly to changing customer demands. In order to focus on your customer facing application you want to avoid taking on any work that can be done by your cloud provider. In this presentation we will explore how you can modernise your application to maximise your customer focus.

1. MODERNISE
NOW
How to plan and execute your application
modernisation roadmap

2. Gerald Bachlmayr
Chief Architect – AWS
Background:
● Web development
● Software engineering
Focus areas:
● Customer journey
● AWS Native
● Automation
bachlmayr

3. Why do we
need to modernise?

4. Ford, RCA, GE,
Boeing, P&G, Sony
Age of
Manufacturing
Mass manufacturing
boost industrial
powerhouses
Age of Distribution
Global connections
made distribution easy
Age of Information
Connectivity benefits
those who control
information
Age of the
Customer
Empowered buyers
demand customer
focus
Toyota, UPC, K-Mart,
CSX
Microsoft, Google,
Deli, Capital one
Apple, Amazon,
Spotify, Netflix
1900-1960 1960-1990 1990-2010 2010 - ?
Why App Modernisation?

5. What does your customer expect?
● Great customer experiences
● ‘Always new’ features
● Frictionless eCommerce
● Data protection
● Personalisation

6. ● Massive peak loads
● Security & regulatory compliance
● Never-ending new feature demands
● Data quality
● Complexity of application stack
Technology Challenges

7. Theory of
Constraints
A chain is no stronger than weakest link
After Sales
Service
Fulfillment
Transaction
Processing
Order
Management
Customer
Interface
Data
Value
Chain
Theory of Constraints
A technology chain is no stronger than its weakest link.

8. How to deliver
digital customer value?

9. Application Modernisation Trends
Cloud native & Serverless
Canary testing
Seamless SaaS integration
Data insights & data democratisation
Experimentation & continuous improvement

10. Undifferentiated Heavy Lifting
Infrastructure as a Service Fully managed database service
App Optimization
Scaling
High Availability
Database Backups
DB s/w patches
DB s/w patches
OS patches
OS installation
Server maintenance
Rack and stack
Power, HVAC, net
App Optimization
Scaling
High Availability
Database Backups
DB s/w patches
DB s/w patches
OS patches
OS installation
Server maintenance
Rack and stack
Power, HVAC, net
Customer
Customer

11. Iterative Modernisation Approach
Application
discovery
Roadmap
creation
Simplify IT &
modernise
Enable product
teams
Experiment &
continuous
improvement

12. ● Understand the customer needs
● Leverage tooling
● Regulatory requirements & NFRs
● Cover all technology layers
● Governance & continuous improvement
1. Discovery

13. ● Define strategy
● Embed business agility
● Milestones & dependencies
● Link objectives to roadmap
2. Roadmap Creation

14. ● Review your architecture
● Identify legacy & duplicates
● Treatment plan
● Automation
3. Simplify & Modernise

15. ● Provide visibility of the ‘Why’
● Cross-functional
● Continuous improvement culture
● Guard rails
4. Enable Product Teams

16. ● Game day
● Canary testing
● Observability & data insights
● Surveys
5. Experiment & Continuous
Improvement

17. ● Business agility requires app
modernisation
● The Theory of Constraints & legacy
applications can be your biggest hurdle
for growth
● Modernising your applications creates a
competitive advantage by increasing
speed to market & improving customer
experience
Takeaways

18. Questions?
Gerald Bachlmayr
Chief Architect – AWS
bachlmayr