2. PEOPLE METRICS
• HR metrics, or human resources metrics, are key figures that help
organizations track their human capital and measure how effective
their human resources initiatives are.
1. Employee Turnover Rate
2. Percentage Of Response To Open Positions
3. Employee Satisfaction
3. Employee Turnover
• Employee turnover (sometimes also called staff turnover) is a
measurement of how many employees are leaving a company.
• When employees leave, a company has to replace them with
new employees.
4. Employee Turnover Rate
• Employee turnover rate is the percentage of employees
who left a company within a certain period of time.
• An employee turnover rate is usually measured and calculated
on a monthly and/or annual basis.
5. Employee Turnover Rate
In order to calculate the employee turnover rate, you actually need 3 variables:
• 1. The number of employees who left (voluntary and involuntary) the company in a certain period
of time
• 2. The number of employees the company was employing at the beginning of a certain period.
• 3. The number of employees the company was employing at the end of certain period.
6. Employee Turnover Rate
Example:
Number of Employees Who Left in Q1 = 7
Average Number of Employees = 89
(7/89) * 100 = 7.9%
• If you have a high ETR, spend some time examining your workplace
culture, employment packages, and work environment.
7. Percentage Of Response To Open Positions
• When you have a high percentage of qualified applicants apply for
your open job positions, you know you are doing a good job
maximizing exposure to the right job seekers. This will lead to an
increase in interviewees, as well.
• The number of applicants per job opening gives an indication of
the popularity of the job. A very large number of applicants can
indicate two things: either a high demand for jobs or a job
description that is too broad.
8. Employee Satisfaction
• Happy employees are going to work harder—it’s as simple as that.
Measuring your employee satisfaction through surveys and other metrics
is vital to your departmental and organizational health.
Here are a few questions to consider asking in your survey:
• Are you happy with the opportunities for growth available in the company?
(Rate from 1 to 10)
• Do you feel that you’re adequately rewarded for your dedication and
commitment toward your work? (Rate from 1 to 10)
• Do you enjoy being a member of your team? (Rate from 1 to 10)
• Does your team provide you with the support you need at work? (Rate
from 1 to 10)
9. Employee Satisfaction
• Investing in employee satisfaction and building an inclusive and
positive workplace culture doesn’t just make employees
happier. It also helps to acquire new talent, and spills over
beyond the company walls and into customer experience.
