Infraworks is reinstating its policy that protection officers must report all safety incidents, injuries, and accidents to their safety managers without delay. This includes any safety breaches or near misses on the Sydney Trains Network. A recent incident where a ladder fell onto live tracks from a station platform was not immediately reported as an emergency, putting lives at risk. The safety alert serves as a reminder that all incidents must be reported to safety managers so they can determine if escalation to Sydney Trains is needed.