This document provides a summary of Ganesh Kumar P's professional experience as a test lead specializing in SIT, UAT, and operations testing for compliance, AML, retail banking, and core banking applications. Over 9+ years, he has led teams and taken on test lead and coordinator roles for various projects testing AML, trade surveillance, HR, and other systems. His responsibilities have included test planning, execution, defect management, and ensuring sign-off. He also has experience as an AML analyst and in resolving customer complaints for a bank.
1. Test Lead
Ganesh Kumar P
Email: astrogans@gmail.com
Mobile:+91 99410 13098
Summary
Over 9+ years of SIT, UAT & Operations experience in Compliance, AML, Retail Banking and Core Banking domain.
Experience in SIT / UAT testing for AML / Compliance Applications – Detica, Mantas, Actimize
Experience in SIT / UAT testing for UI systems – PeopleSoft, Athena Visualization Front-End Tool
Experience in UAT testing for Core Banking - Source Systems, Channels, Email Management Systems
Experience in reviewing the customer transactions and raise SAR based on their profile and nature
Experience in Retail Banking operations, process & products design in Assets and Liabilities services
Possess excellent team leading & managerial skills, with technical knowledge with proven ability in process
controls and creativity
Domain Expertise
SIT / UAT testing
AML & FCR
Retail Banking - Assets & Liabilities
Professional Experience
From Apr 2016 till date : Scope International Pvt. Ltd.
Designation : Test Lead - GTM
Project-level details:
Project Title Project MAR (Market Abuse Regulation)
Project Size Large
Client Standard Chartered Bank
Duration April 2016 – till date
Location Chennai
Job Title Test Lead / Business Analyst
Defect Tracking Tool JIRA
Domain AML – Trade Surveillance
Product ‘First Derivatives’ - Delta Surveillance
Description The project aims to monitor money laundering activities in Trade-related transactions
through Orders and Trades execution, Buy-Sell Transactions under Foreign Exchanges
(FX) and Money Markets (MM) Markets.
Responsibilities Leading a 6-member team as “Test Lead”
Preparation of Test Strategy, Test Plan, Clarification Tracker, Traceability Matrix for
multiple source systems
Understanding FRD, BRD and other requirement documents and assist the team in
their understanding
Involved in Test Design – creation as well as review
Involved in Test execution including Data Validation and UI Validation
Performing Test Execution, Defect Logging and Management in JIRA
Attend Defect Triage to assist Business Team in understanding the defects
2. 2
Project Title PvB Mantas Scenario Fixes
Project Size Small
Client Standard Chartered Bank
Duration September 2016
Location Chennai
Job Title Test Lead / Tester
Defect Tracking Tool JIRA
Domain AML – Trade Surveillance
Product Mantas Surveillance System
Description The project addresses issues faced in the PvB Mantas Scenarios to improve alert
generation accuracy for 3 different Alert Scenarios
Also, the project consists of sourcing and displaying of additional information in Mantas UI
with ‘Trust Company’
Responsibilities Handled the SIT of full project as a single-person, amidst of 3 simultaneously running
projects
Preparation of Test Strategy, Test Plan, Clarification Tracker, Traceability Matrix, Test
Closure documents
Understanding FRD, BRD and raise clarification with the BA
Involved in Test Design creation
Involved in Test execution including Data Validation, Scenario Logic Validation and UI
Validation
Involved in Defect Logging and Management in JIRA
Completion of successful SIT Sign-off within the project timelines
Project Title CMS Enhancements for OBI Declarations
Project Size Medium
Client Standard Chartered Bank
Duration August 2016 – October 2016
Location Chennai
Job Title Test Lead
Defect Tracking Tool JIRA
Domain Human Resource Management
Products Conflicts Management System, PeopleSoft HCM
Description The project addresses the changes in the OBI (Outside Business Interest) flow in CMS
(Conflicts Management System) and manage the data-flow between the systems.
Also, the project covers the changes in the UI for the applicable users in both the above
applications.
Responsibilities Handled the SIT Team of 2, amidst of 3 simultaneously running projects
Preparation of Test Strategy, Test Plan, Clarification Tracker, Traceability Matrix, Test
Closure documents
Understanding FRD, BRD and raise clarification with the BA
Involved in Test Design review and Clarification discussions with the stakeholders
Supported Test execution including Data Validation and UI Validation
Involved in Defect Management in JIRA
3. 3
Completed SIT execution successfully and provided sign-off within project timelines
Project Title EIM (Speak-Up) Enhancements
Project Size Small
Client Standard Chartered Bank
Duration September 2016 – till date
Location Chennai / Singapore
Job Title Test Lead / On-site UAT Co-ordinator
Defect Tracking Tool JIRA
Domain Human Resource Management
Products Enterprise Investigations Management System
Description The project caters the changes in EIM (Speak-Up module) to ensure that the additional
Management Info requirements introduced by FCA’s new Whistleblowing rules are met.
Responsibilities Handlin the SIT Team of 2, amidst of 3 simultaneously running projects
Preparation of Test Strategy, Test Plan, Clarification Tracker, Traceability Matrix
Understanding FRD, BRD and raise clarification with the BA
Involved in Test Design review and Clarification discussions with the stakeholders
Identified by the Business Team to support UAT in Singapore with their execution
Support Test execution including Data Validation and UI Validation
Involve in Defect Management in JIRA
Complete SIT execution successfully and provide Sign-off within the project timelines
Project Title Gifts and Entertainments (GnE) Enhancements – Release 1
Project Size Small
Client Standard Chartered Bank
Duration October 2016 – till date
Location Chennai
Job Title Test Lead
Defect Tracking Tool JIRA
Domain Human Resource Management
Products One Bank GnE System
Description The project addresses the IE11 compatibility changes in GnE system and Korea GnE
threshold changes.
Responsibilities Handling the SIT Team of 1, amidst of 3 simultaneously running projects
Preparation of Test Strategy, Test Plan, Clarification Tracker, Traceability Matrix, Test
Closure documents
Understanding FRD, BRD and raise clarification with the BA
Involved in Test Design review and Clarification discussions with the stakeholders
Support Test execution including Data Validation and UI Validation
Involve in Defect Management in JIRA
Complete SIT execution successfully and provide Sign-off within the project timelines
4. 4
From Oct 2013 till Mar 2016 : Maveric Systems Ltd.
Designation : Associate Test Lead - Application Assurance
Project-level details:
Project Title Project Athena
Client Citibank (APAC)
Duration April 2015 – December 2015
Location Chennai (offshore)
Job Title Offshore Test Coordinator
Defect Tracking Tool HP Quality Center
Domain AML (Anti-Money Laundering)
Description The aim of the project is to automate the non-judgmental part of AML Analysts’ alert / case
investigation and disposition.
The project aims to reduce the manual effort, delivery TAT reduction, increase efficiency.
The project comprises of conducting UAT through Data Validation, Insights Logic
Validation & Visualization Front-End Validation.
Responsibilities Leading a 7-member team as “Off-shore Test Coordinator”
Interacting with the Client as Offshore SPOC and task allocation to the team
Understanding FRD, BRD and other requirement documents
Raising Clarifications and highlight requirement gaps
Involved in Test design – creation as well as review
Involved in Test execution across the UAT cycles like Data Validation, Insights Logic
Validation & Visualization Front-End Validation
Performing Test Execution, Defect Logging and Management in HP Quality Center
Preparation of Test Metrics like Design / Execution Coverage, Productivity, Effort
Estimation, etc. and circulate with the Management & Client
Project Title PFG Recommendations
Client Citibank (APAC & EMEA)
Duration October 2013 – March 2015
Location Warsaw (Poland), Chennai (India) & Kuala Lumpur (Malaysia)
Job Title Onsite Test Coordinator
Defect Tracking Tool HP Quality Center
Domain AML
Description The aim of the project is to implement changes in AML Monitoring System as
recommended by Promontory Financial Group (PFG).
The changes include implementation of new Detection Scenarios, Data Enrichment and
Enhancing exiting Detection Scenarios.
Testing scope involves User Acceptance Testing of various phases of functionalities
including Data Validation, Scenario Logic Validation, Customer Roll-up validation and
workflow Regression.
Responsibilities Training the newly-formed AML Team through ‘AML-Boot Camps’ with the basics of
AML and Test approach
Was part of the Core-Team hurled to Citi-Warsaw, to understand Citi testing approach
and Requirement Gathering
5. 5
Preparation of Clarification Document and Test Scripts for the Global Citi-AML UAT
team, upon return to Chennai
Leading a team of 25 members (including clients) in Kuala Lumpur as the “Onsite Test
Coordinator”
Execution of test cases, review of testing progress and handling defect calls
Defect Detection and Tracking and overall Defect Management in HP Quality Center
Coordinating with the stakeholders - UAT, Compliance and Development teams
Preparation of Status Reports (DSR, WSR) and performing Test Closure activities
Conduct regular training to team members on test approach and queries on Scenario
logic
Writing SQL Queries to extract data for execution
From 2010 to 2013 : Standard Chartered - Scope International Pvt. Ltd
Designation : AML Analyst
Job Description
Transaction Surveillance Unit (TSU):
To analyze the heightened risk individuals / entities against the existing customers of Standard Chartered Bank and
escalate potential true matches in the analysis.
To check the alerts processed by the Junior Analyst / Analyst and close any false positive matches and to create a
case from any potential ML scenarios based on specific Red Flags and Detection Scenarios available for the particular
country.
To process the cases those triggered in the AML Surveillance System (Detica Norkom) due to unusual transaction
pattern.
To analyze the customer / non-customer (KYC / KYCC) transaction pattern and escalate any suspicious activity to
the Regulators through the proper channel by raising a Suspicious Activity Report (SAR).
To review the alerts that were auto-closed by the Detica Surveillance System and process any exceptions that were
missed by the system and to support the team at all level of processing, i.e., alerts, cases review, Manager Review,
Referral to In-country / RFCIO, Reporting, etc.
Customer Screening Unit (CSU):
To identify Watch List persons like terrorists, PEP, Narcotic King Pins, etc. and make sure that the Bank is clean from
their accounts and transactions.
To identify and highlight suspicious transactions in the customers’ account and raise Suspicious Activity Report (SAR)
against the highlighted customer and handle Regulatory Alerts
Co-ordinate with the In-country personals from SAR till its closure, to protect the Bank from Reputational as well as
financial loss at any cost.
Work on alerts investigations with the Name Screening Policy, where the risk individuals and entities are matched
and identified against the existing customers of the Bank.
6. 6
Follow Sanctions Procedure for all the 6 US-Sanction Countries and make sure that the Bank is at no risk of sanction
breach at any level.
From 2007 to 2010 : Standard Chartered Bank
Designation : Senior Officer - RBI / BO Escalations
Job Description
To resolve customer complaints escalated to the Reserve Bank of India (RBI) and the Banking Ombudsmen (BO)
and revert to the Regulators within the stipulated time frame.
To handle complaints escalated to Head - Service for both Liability & Assets products offered by Standard Chartered
Bank.
To handle customers with due respect while resolving their issues with the Bank.
Manage, motivate and train newly joined team members with the familiarity of both system as well as query handling
part.
Co-ordinate with other units in the Bank and provide an efficient and quality resolution to customer complaints within
the applicable TAT (Turn Around Time).
From 2006 to 2007 : Bajarang Engineering College
Designation : Lecturer – Dept. of Physics
From 2005 to 2006 : M N Saha Centre of Space
Studies, University of Allahabad
Designation : Research Assistant – Weather Analysis
Nature of Work : Worked as a Research Assistant at M N Saha Centre of Space
Studies, University of Allahabad under ISRO sponsored research
project entitled “Study of Low-Order Atmosphere-Ocean Model”.
Involved in mathematical modelling using Nonlinear Dynamics and
simulation of atmospheric dynamics and their study.
From 2004 to 2005 : Govt. Arts & Science College, Tindivanam
Designation : Guest Lecturer, Physics Dept.
7. 7
Project Experience Snapshot
SIT Testing o Industry : Compliance / AML Applications
Responsibilities:
o Preparation of Test Strategy, Test Plan, Clarification Tracker, Traceability
Matrix, Test Closure documents
o Understanding FRD, BRD and other requirement documents and assist the
team in their understanding
o Involved in Test Design – creation / review
o Involved in Test execution including Data Validation and UI Validation
o Performing Test Execution, Defect Logging and Management in JIRA
o Attend Defect Triage to assist Business Team in understanding the defects
o Completion of successful SIT Sign-off within the project timelines
UAT Testing o Industry : AML applications
Responsibilities:
o Leading multiple teams as “Off-shore / Onsite Test Coordinator” and
interact with the Client
o Understanding FRD, BRD and other requirement documents
o Raising Clarifications and highlight requirement gaps
o Involved in Test design – creation as well as review
o Involved in Test execution across the UAT cycles like Data Validation,
Insights Logic Validation & Visualization Front-End Validation
o Performing Test Execution, Defect Logging and Management in HP
Quality Center
o Training the newly-formed AML Team through ‘AML-Boot Camps’ with the
basics of AML and Test approach
o Coordinating with the stakeholders - UAT, Compliance and Development
teams
o Preparation of Status Reports (DSR, WSR) and performing Test Closure
activities
o Preparation of Test Metrics like Design / Execution Coverage,
Productivity, Effort Estimation, etc. and circulate with the Management &
Client
o Conduct regular training to team members on test approach and queries
on Scenario logic
o Writing SQL Queries to extract data for execution
o Industry : Retail Banking applications
Responsibilities:
o Did extensive testing of eBBS functionality and data-mapping from
existing HOGAN mainframe.
o Individually represented CCU in the UAT testing, DR run& launch of
eBBS.
o Got appreciations from the Manager, Senior Manager & Head, CCU, as
well as Service Quality (SQ) Managers, for my efficiency and
improvisation while eBBSUAT Testing and DR run.
o Tested different modes to improve the ways of replying to customer’s
Internet banking queries through KANA and successfully implemented the
same.
8. 8
o Did UAT Testing during the migration of Standard Chartered Bank’s
Internet banking platform to Meridea and highlighted the bugs in online
transaction limit restrictions, online DD request form, etc to the Net
banking team. Above mentioned corrections provided during the test
launch of Meridea, helped in reducing the customer complaints during the
live launch of the same.
AML – Financial Crime
Risk
o Industry: Compliance
Responsibilities:
o Identified heightened risk individuals & entities and reported the same to
the respective countries, to avoid financial and reputational loss to the
Bank.
o Received appreciations from the Management and the In-country on
several occasions for highlighting unusual activities in the customer’s
accounts, which were previously overlooked upon.
o Initiated alert / case processing from day-1, both in TSU & CSU, based on
the extensive knowledge on Retail Banking products like CASA, Deposits,
Credit Cards & Loans.
o Proactively manage the team and teammates efficiently in the absence of
Team Leaders, such that the expected day’s output if fulfilled by the team.
o Identified the qualities and potentials within the teammates and guided
them in increasing the productivity efficiently.
o Keeping track on all the alerts & cases without any TAT breach.
o Successfully processed alerts (thrice at different instances) containing
2000+ hits within a single day, without error and received appreciations
from within the team and Senior Management.
Banking Services o Industry : Retail Banking - Assets & Liabilities
Responsibilities:
o Single-handedly reduced the total pending RBI-BO Escalation queue
number to 4 from 74 cases (along with an average daily inflow of 8-10
cases), within 3 months.
o Innovatively wrote a “batch” file, for faster loading of KANA (email
management system), resulting in the usage of the mentioned batch file
by almost everyone in CCU.
o Specialized in resolving customer issues pertaining to Internet banking
facility and handled escalated Internet banking cases.
o Pointed out the access need of specific Meridea reports for CCU users in
the Back End platform (Back Office), to improve the TAT and quality of
resolving customer issues.