1. CAREER OBJECTIVE
Practical, reliable and energetic individual with eight years’ successful record of managing general
logestic custom operations. Demonstrated expertise in managing front desk operation. Great people skills
with a profound ability to handle multiple tasks simultaneously. Excellent secretarial capabilities and well
versed in the use of computers. Good communicator with sound judgment, keen eye to detail and flexible
nature.
STRENGTHS
 Highly skilled in maintaining a liaison between different departments within the company and
with agencies outside the company
 Hands-on experience in data entry and most popular software used for the same
 Comprehensive understanding of building daily and weekly ledgers, mailing lists and labels
 Good understanding of logistic activities.
 MS Office Suite: Particularly Word and Excel
PROFESSIONAL EXPERIENCE
PART TIME TRAINER FOR BELOW COMPANIES AND
INSTITUTIONS
1. RAJNISH CONSULTANCYPVT LTD (THANE)
Warehouse Workplace Safety(PART TIME)
• Training Warehouse Picker, Packer, Loader-Un loader, Binner
• Safety Procedures While Working
• Training @ DHL Logistics, Supermax.
2. MOTHER THERESA EDUCATIONAL TRUST.( BHAYANDER. MIRA ROAD)
PART TIME TRAINER
Customer Relationship Executive( Under A.S.D.C program)
• Tele Calling
Ganesh Gopalakrishna Hegde
303, 3rd
Floor,
Vandana Apartment,
Kalher Gaon,
Kalher
Bhiwandi Thane Road,
Thane-421302
Email id : gunhegde@gmail.com/gunhegde@outlook.com
Contact: 9920396485

2. • Customer Service (Before And After Sales)
• Grooming
3. TRENT HYPER (ANDHERI WEST)
TRAINER FOR FACILITY MANAGEMENT COMPANY
Retail Marketing( NEW JOINERS)
• Sales Approach
• Merchandise
• Grooming
• Training @ Tata Star bazaar,
4. NISA SECURITIES (NSDC) /CROWN SECURITIES/JANVI SECURITY AGENCY(
MULUND)
TRAINER FOR NEW JOINERS (UNDER PSARA 2005)
Unarmed Security
• Total Security Basic Training
• Evacuation Procedure
• First Aid
• Health and Safety
• Communication
• Escorts
5. FIRE AND SAFETY
AS PER SCHOOLS AUDIT( PUNE,MUMBAI,THANE)
• Total Security Basic Training
• Evacuation Procedure
• First Aid
• EURO SCHOOLAND EURO KIDS
MAJOR ACHIEVEMENTS
1. Appraisal Letter From Euro School For Staff Fire And Safety Training
2. Appraisal Letter From Jupitor Hospital. Thane
MAIN CAREER PROFILE
Company Name: SURPASS FRIEGHT FORWARDS (CHA) C/o ACE
EXPRESS LOGISTICSPVT LTD., MUMBAI
Period: May 2012 to November 2015 (April 2015)
Designation: Worked as Manager Customs Brokers cum Operations

3. Job Roles and Responsibilities
1. Verification
• Verification of executives Documents Preparation of Invoice / Bill to Importers / Exporters /
Overseas agents and Monthly reports to H.O
• Verification of Maintenance of registers i.e. AWB / Bill of Entry / Shipping Bill and Daily status
Register etc..
• Facilitating communication between government authorities and importer and exporter.
2. Updating
• Updating daily work data’s or activities to H.O
• Updating feedback from clients .
• Updating employees all activities on field and back office work .
3. Training
• Training to new joiners about work.
• Motivating, building good relation between employees.
Company Name: AQUA LOGISTICS PVT LTD. MUMBAI
Period: May 2012 to November 2013
Designation: Senior executive (Operations> Custom brokers)
Job Roles and Responsibilities
4. Clearing goods
• Hassle free from custom barriers for importers and exporters.
• Preparation of documents or electronic submission of details.
• Calculation and payment of taxes, duties and excises.
• Facilitating communication between government authorities and importer and exporter
5. Major Achievements
• Improved in Clients relation and growth in work by 20%.
Company Name: CONTINENTALCARRIERS PVT LTD.,BENGALURU
Period: April 2009 to February 2012
Designation:Cargo assistant
Job Roles and Responsibilities
1. DOCS VERIFICATION
• Verification of Inbound and outbound.
• System updating of Documents.
• Document preparation and segregation .
2. Key Accomplishments
• Improved inbound and outbound errors
• Documents negligence of other employees solved.
MAJOR ACHIEVEMENTS

4. Appraisal Letter From Euro School For Staff Fire And Safety Training
ACADEMIC CREDENTIAL
1. Bachelor degree in commerce at Mangalore University
2. P.U.C At Mangalore University
3. S.S.L.C At St. Raymond’s high school Mangalore
I.T. SKILL
Operating systems : Windows98/xp/vista/7/8/10
Software : M.S Office
Languages known : English, Hindi, Kannada, Tamil, Telugu, Marathi, Malayalam, tulu
PERSONAL DOSSIERS
Date of Birth : 27-08-1983
Nationality : INDIAN
Religion : Hindu
Marital status : Married
REFERENCE:
Will be furnished on request
Date : 01/01/2016
Place :Thane (Ganesh Gopalakrishna Hegde)