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Gabrielle Oerter-McLellan
 6900 James Ave S Richfield MN 55423  (612)518-8062 goerter@gmail.com
Objective ___________________________________________________________________________
To obtain a challenging position which will allow me to make a difference in a dynamic, growth-oriented
organization. Skills proven by 20+ successful years in business environment.
20 years Mortgage Experience - currently have 10+ years underwriting experience and 11+ years
management experience
Profile _____________________________________________________________________________
Goal oriented, motivated business professional with a 20+ year track record of success. Professional demeanor.
Self starter with a “can do” attitude. Efficient and effective multi-tasker in a high-volume, fast paced environment.
Exceptional organization skills. Excellent written and verbal skills. Very detail oriented with an acute eye for
detail/accuracy. Quickly masters technology. Accustomed to handling sensitive, confidential records. Flexible and
versatile – able to maintain composure under pressure. First rate team-building skills.
Skills Summary ______________________________________________________________________
 Excellent attention to detail
 Task /Time Management
 Professional Presentation
Skills
 Ability to Prioritize
 Organization Skills
 Works independently
 Outstanding team
building skills
 General Office Skills
 Exceptional Customer
Service Skills
 Requires minimal
supervision
Professional Experience _______________________________________________________________
WELLS FARGO DEFAULT SERVICING TEAM
POSITIONS:
Lending Manager 2 AVP FHA HPU (Home Preservation Underwriter) then SLR (Second Level
Review Underwriter) - November 14, 2013 - Current
Lending Manager 1 FHA/GSE HPU September 26, 2011 – November 14, 2013
Work Director/Underwriter 3 April 13, 2011 – September 26, 2011
Peer Reviewer/Underwriter 2 December 2010– April 13, 2011
Underwriter (Home Preservation) June 28, 2010- December 2010
Responsibilities for current position and Lending Manager 2 (AVP):
 Manager FHA Second Level Review teams – formerly Bloomington MN currently St Louis Park
 In regards to Bloomington - managed full site of underwriters and managers
 Managed 3 Lending Managers with 30 SLR Underwriters reporting through
 Attained E Delegation of Authority – in FHLMC and FHA (also B DOA and C DOA – prior to E in
FHLMC/FNMA). E is the highest underwriting delegation available.
 Review complex loan scenarios/exceptions – providing E DOA level sign offs
 Monitored/Managed production / decision ready report / Illogical report
 High averages for Gallup Poll, employee engagement
 Attend Home Preservation Workshop Customer (facing) events as FHLMC Lead - LM1
 Worked as manager lead for several formal Change Control Requests – including: Step Codes, NSS
Denial Letter, Texas Cash-Out, CFPB Phase II, FHA Handbook Evaluation
Gabrielle Oerter-McLellan
 Lead 6 new hire requisitions to include – UW1, UW2, UW3, LM1 resulted in 15 new
hires/promotions
 FHLMC Underwater Project HPU team project lead - awarded 2nd quarter 2013Team Excellence
Award LM1
 Helped develop Step Code Training for FHLMC/FNMA LM1
 Deal Review Meeting/Recourse committee member(E DOA) LM1 – FNMA/FHLMC
 Red Flag matrix (Fraud) project, working alongside Lending Manager 4
 VA Cross Training site lead
 Consistently rated 5 of 5 on annual review
ART OF THE OLYMPIANS – A 501(c)(3) – Fort Myers Florida – www.artof theolympians.com
Art of the Olympians is a non profit organization started by my father, Al Oerter (4x Olympic gold
medalist 1956, 1960, 1964, 1968-discus). Created to teach the virtues of excellence above winning,
encourage the discovery of self-direction and inspire people to strive for personal growth in their
physical, artistic, and educational endeavors.
EXECUTIVE DIRECTOR – November 2007- September 2009
 Fundraising
o To include individual and group presentations
o Keeping donors and potential donors updated on progress
 ALL administration, clerical and accounting (QuickBooks) responsibilities for the foundation. Managed
volunteer staff
CHERRY CREEK MORTGAGE COMPANY aka THE EL PASO MORTGAGE COMPANY
September 1997 - October 2007
POSITIONS HELD - chronological
 PRODUCTION MANAGER- OCTOBER 2006-OCTOBER 2007
 OPERATIONS MANAGER / UNDERWRITER
o Managed operations team for The El Paso Mortgage Co to include – June 2003 – September
2006
 Underwriting staff
 Processing staff
 Pre closing staff
 Closing staff
 Post closing staff
o Underwriter from 2002 through September 2006
o Underwriting experience includes VA ( received SAR), FHA (received DE) and Conventional
(FHLMC and FNMA)
o SAR (VA) awarded on March 24, 2005
__________________________________________________________________________
 LEAD PROCESSOR (MANAGEMENT POSTION)
o Managed Processing staff – 2002- June 2003
 PROCESSOR
o Responsible for and monitored all loans from pre-qualification through post closing
o Worked directly with borrowers, realtors, builders, processors, underwriters, closers, post
closers, title companies and investors
Gabrielle Oerter-McLellan
o Pre-qualified and met with all borrowers, listened to their financial goals, analyzed their wants
and needs, and matched them with appropriate mortgage product for their unique situation.
o Counseled borrowers on credit/income and asset issues and determined action plans for
resolution if required
o Served as processor, closer, post closer as required by volume
 Processing responsibilities including in-depth verification and investigation of all
employment, income, asset and credit in order to facilitate loan approval
o Responsible for originating/processing reverse mortgages to include training Lending Officers
o Proactively kept all parties of the transaction updated, problem solved as necessary.
o Independently monitored financial market conditions in order to advise on mortgage rate
forecasts and locking opportunities.
o Awarded numerous certifications in the mortgage industry to include VA- SAR(Colorado), FHA DE
(Colorado), various lender AUS including Fannie Mae and Freddie Mac
Previous work experience, including mortgage and retail can be provided upon request
Additional Experience_________________________________________________________________
CITY OF FORT MYERS – Public Art Committee
Committee Member 2008-March, 2010
Appointed by City of Fort Myers
UPWARDLY GLOBAL– Non-profit – a resource for skilled immigrants/refugees
Volunteer – Mock Interviews/Resume review/mentoring
Education __________________________________________________________________________
STATE UNIVERSITY NEW YORK – Fredonia, NY
B.A. - Business Administration - 1982
Minor - Economics
Distinguished Student Award – Economics
References can be provided upon request

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Resume_6-2016 (1)

  • 1. Gabrielle Oerter-McLellan  6900 James Ave S Richfield MN 55423  (612)518-8062 goerter@gmail.com Objective ___________________________________________________________________________ To obtain a challenging position which will allow me to make a difference in a dynamic, growth-oriented organization. Skills proven by 20+ successful years in business environment. 20 years Mortgage Experience - currently have 10+ years underwriting experience and 11+ years management experience Profile _____________________________________________________________________________ Goal oriented, motivated business professional with a 20+ year track record of success. Professional demeanor. Self starter with a “can do” attitude. Efficient and effective multi-tasker in a high-volume, fast paced environment. Exceptional organization skills. Excellent written and verbal skills. Very detail oriented with an acute eye for detail/accuracy. Quickly masters technology. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain composure under pressure. First rate team-building skills. Skills Summary ______________________________________________________________________  Excellent attention to detail  Task /Time Management  Professional Presentation Skills  Ability to Prioritize  Organization Skills  Works independently  Outstanding team building skills  General Office Skills  Exceptional Customer Service Skills  Requires minimal supervision Professional Experience _______________________________________________________________ WELLS FARGO DEFAULT SERVICING TEAM POSITIONS: Lending Manager 2 AVP FHA HPU (Home Preservation Underwriter) then SLR (Second Level Review Underwriter) - November 14, 2013 - Current Lending Manager 1 FHA/GSE HPU September 26, 2011 – November 14, 2013 Work Director/Underwriter 3 April 13, 2011 – September 26, 2011 Peer Reviewer/Underwriter 2 December 2010– April 13, 2011 Underwriter (Home Preservation) June 28, 2010- December 2010 Responsibilities for current position and Lending Manager 2 (AVP):  Manager FHA Second Level Review teams – formerly Bloomington MN currently St Louis Park  In regards to Bloomington - managed full site of underwriters and managers  Managed 3 Lending Managers with 30 SLR Underwriters reporting through  Attained E Delegation of Authority – in FHLMC and FHA (also B DOA and C DOA – prior to E in FHLMC/FNMA). E is the highest underwriting delegation available.  Review complex loan scenarios/exceptions – providing E DOA level sign offs  Monitored/Managed production / decision ready report / Illogical report  High averages for Gallup Poll, employee engagement  Attend Home Preservation Workshop Customer (facing) events as FHLMC Lead - LM1  Worked as manager lead for several formal Change Control Requests – including: Step Codes, NSS Denial Letter, Texas Cash-Out, CFPB Phase II, FHA Handbook Evaluation
  • 2. Gabrielle Oerter-McLellan  Lead 6 new hire requisitions to include – UW1, UW2, UW3, LM1 resulted in 15 new hires/promotions  FHLMC Underwater Project HPU team project lead - awarded 2nd quarter 2013Team Excellence Award LM1  Helped develop Step Code Training for FHLMC/FNMA LM1  Deal Review Meeting/Recourse committee member(E DOA) LM1 – FNMA/FHLMC  Red Flag matrix (Fraud) project, working alongside Lending Manager 4  VA Cross Training site lead  Consistently rated 5 of 5 on annual review ART OF THE OLYMPIANS – A 501(c)(3) – Fort Myers Florida – www.artof theolympians.com Art of the Olympians is a non profit organization started by my father, Al Oerter (4x Olympic gold medalist 1956, 1960, 1964, 1968-discus). Created to teach the virtues of excellence above winning, encourage the discovery of self-direction and inspire people to strive for personal growth in their physical, artistic, and educational endeavors. EXECUTIVE DIRECTOR – November 2007- September 2009  Fundraising o To include individual and group presentations o Keeping donors and potential donors updated on progress  ALL administration, clerical and accounting (QuickBooks) responsibilities for the foundation. Managed volunteer staff CHERRY CREEK MORTGAGE COMPANY aka THE EL PASO MORTGAGE COMPANY September 1997 - October 2007 POSITIONS HELD - chronological  PRODUCTION MANAGER- OCTOBER 2006-OCTOBER 2007  OPERATIONS MANAGER / UNDERWRITER o Managed operations team for The El Paso Mortgage Co to include – June 2003 – September 2006  Underwriting staff  Processing staff  Pre closing staff  Closing staff  Post closing staff o Underwriter from 2002 through September 2006 o Underwriting experience includes VA ( received SAR), FHA (received DE) and Conventional (FHLMC and FNMA) o SAR (VA) awarded on March 24, 2005 __________________________________________________________________________  LEAD PROCESSOR (MANAGEMENT POSTION) o Managed Processing staff – 2002- June 2003  PROCESSOR o Responsible for and monitored all loans from pre-qualification through post closing o Worked directly with borrowers, realtors, builders, processors, underwriters, closers, post closers, title companies and investors
  • 3. Gabrielle Oerter-McLellan o Pre-qualified and met with all borrowers, listened to their financial goals, analyzed their wants and needs, and matched them with appropriate mortgage product for their unique situation. o Counseled borrowers on credit/income and asset issues and determined action plans for resolution if required o Served as processor, closer, post closer as required by volume  Processing responsibilities including in-depth verification and investigation of all employment, income, asset and credit in order to facilitate loan approval o Responsible for originating/processing reverse mortgages to include training Lending Officers o Proactively kept all parties of the transaction updated, problem solved as necessary. o Independently monitored financial market conditions in order to advise on mortgage rate forecasts and locking opportunities. o Awarded numerous certifications in the mortgage industry to include VA- SAR(Colorado), FHA DE (Colorado), various lender AUS including Fannie Mae and Freddie Mac Previous work experience, including mortgage and retail can be provided upon request Additional Experience_________________________________________________________________ CITY OF FORT MYERS – Public Art Committee Committee Member 2008-March, 2010 Appointed by City of Fort Myers UPWARDLY GLOBAL– Non-profit – a resource for skilled immigrants/refugees Volunteer – Mock Interviews/Resume review/mentoring Education __________________________________________________________________________ STATE UNIVERSITY NEW YORK – Fredonia, NY B.A. - Business Administration - 1982 Minor - Economics Distinguished Student Award – Economics References can be provided upon request