1. Gabrielle Oerter-McLellan
6900 James Ave S Richfield MN 55423 (612)518-8062 goerter@gmail.com
Objective ___________________________________________________________________________
To obtain a challenging position which will allow me to make a difference in a dynamic, growth-oriented
organization. Skills proven by 20+ successful years in business environment.
20 years Mortgage Experience - currently have 10+ years underwriting experience and 11+ years
management experience
Profile _____________________________________________________________________________
Goal oriented, motivated business professional with a 20+ year track record of success. Professional demeanor.
Self starter with a “can do” attitude. Efficient and effective multi-tasker in a high-volume, fast paced environment.
Exceptional organization skills. Excellent written and verbal skills. Very detail oriented with an acute eye for
detail/accuracy. Quickly masters technology. Accustomed to handling sensitive, confidential records. Flexible and
versatile – able to maintain composure under pressure. First rate team-building skills.
Skills Summary ______________________________________________________________________
Excellent attention to detail
Task /Time Management
Professional Presentation
Skills
Ability to Prioritize
Organization Skills
Works independently
Outstanding team
building skills
General Office Skills
Exceptional Customer
Service Skills
Requires minimal
supervision
Professional Experience _______________________________________________________________
WELLS FARGO DEFAULT SERVICING TEAM
POSITIONS:
Lending Manager 2 AVP FHA HPU (Home Preservation Underwriter) then SLR (Second Level
Review Underwriter) - November 14, 2013 - Current
Lending Manager 1 FHA/GSE HPU September 26, 2011 – November 14, 2013
Work Director/Underwriter 3 April 13, 2011 – September 26, 2011
Peer Reviewer/Underwriter 2 December 2010– April 13, 2011
Underwriter (Home Preservation) June 28, 2010- December 2010
Responsibilities for current position and Lending Manager 2 (AVP):
Manager FHA Second Level Review teams – formerly Bloomington MN currently St Louis Park
In regards to Bloomington - managed full site of underwriters and managers
Managed 3 Lending Managers with 30 SLR Underwriters reporting through
Attained E Delegation of Authority – in FHLMC and FHA (also B DOA and C DOA – prior to E in
FHLMC/FNMA). E is the highest underwriting delegation available.
Review complex loan scenarios/exceptions – providing E DOA level sign offs
Monitored/Managed production / decision ready report / Illogical report
High averages for Gallup Poll, employee engagement
Attend Home Preservation Workshop Customer (facing) events as FHLMC Lead - LM1
Worked as manager lead for several formal Change Control Requests – including: Step Codes, NSS
Denial Letter, Texas Cash-Out, CFPB Phase II, FHA Handbook Evaluation
2. Gabrielle Oerter-McLellan
Lead 6 new hire requisitions to include – UW1, UW2, UW3, LM1 resulted in 15 new
hires/promotions
FHLMC Underwater Project HPU team project lead - awarded 2nd quarter 2013Team Excellence
Award LM1
Helped develop Step Code Training for FHLMC/FNMA LM1
Deal Review Meeting/Recourse committee member(E DOA) LM1 – FNMA/FHLMC
Red Flag matrix (Fraud) project, working alongside Lending Manager 4
VA Cross Training site lead
Consistently rated 5 of 5 on annual review
ART OF THE OLYMPIANS – A 501(c)(3) – Fort Myers Florida – www.artof theolympians.com
Art of the Olympians is a non profit organization started by my father, Al Oerter (4x Olympic gold
medalist 1956, 1960, 1964, 1968-discus). Created to teach the virtues of excellence above winning,
encourage the discovery of self-direction and inspire people to strive for personal growth in their
physical, artistic, and educational endeavors.
EXECUTIVE DIRECTOR – November 2007- September 2009
Fundraising
o To include individual and group presentations
o Keeping donors and potential donors updated on progress
ALL administration, clerical and accounting (QuickBooks) responsibilities for the foundation. Managed
volunteer staff
CHERRY CREEK MORTGAGE COMPANY aka THE EL PASO MORTGAGE COMPANY
September 1997 - October 2007
POSITIONS HELD - chronological
PRODUCTION MANAGER- OCTOBER 2006-OCTOBER 2007
OPERATIONS MANAGER / UNDERWRITER
o Managed operations team for The El Paso Mortgage Co to include – June 2003 – September
2006
Underwriting staff
Processing staff
Pre closing staff
Closing staff
Post closing staff
o Underwriter from 2002 through September 2006
o Underwriting experience includes VA ( received SAR), FHA (received DE) and Conventional
(FHLMC and FNMA)
o SAR (VA) awarded on March 24, 2005
__________________________________________________________________________
LEAD PROCESSOR (MANAGEMENT POSTION)
o Managed Processing staff – 2002- June 2003
PROCESSOR
o Responsible for and monitored all loans from pre-qualification through post closing
o Worked directly with borrowers, realtors, builders, processors, underwriters, closers, post
closers, title companies and investors
3. Gabrielle Oerter-McLellan
o Pre-qualified and met with all borrowers, listened to their financial goals, analyzed their wants
and needs, and matched them with appropriate mortgage product for their unique situation.
o Counseled borrowers on credit/income and asset issues and determined action plans for
resolution if required
o Served as processor, closer, post closer as required by volume
Processing responsibilities including in-depth verification and investigation of all
employment, income, asset and credit in order to facilitate loan approval
o Responsible for originating/processing reverse mortgages to include training Lending Officers
o Proactively kept all parties of the transaction updated, problem solved as necessary.
o Independently monitored financial market conditions in order to advise on mortgage rate
forecasts and locking opportunities.
o Awarded numerous certifications in the mortgage industry to include VA- SAR(Colorado), FHA DE
(Colorado), various lender AUS including Fannie Mae and Freddie Mac
Previous work experience, including mortgage and retail can be provided upon request
Additional Experience_________________________________________________________________
CITY OF FORT MYERS – Public Art Committee
Committee Member 2008-March, 2010
Appointed by City of Fort Myers
UPWARDLY GLOBAL– Non-profit – a resource for skilled immigrants/refugees
Volunteer – Mock Interviews/Resume review/mentoring
Education __________________________________________________________________________
STATE UNIVERSITY NEW YORK – Fredonia, NY
B.A. - Business Administration - 1982
Minor - Economics
Distinguished Student Award – Economics
References can be provided upon request