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1
Transforming interactions of the
Emerging Connected Billion™
to smart data led results
© 2014 2
Vserv aims to connect the
Emerging Connected Billion
with relevant offerings from marketers,
app developers & telecom operators.
500Mn+
Unique
User Profile
80+
Attributes
25+
User Personas
MARKETERS DATA PARTNERSAPP DEVELOPERSTELCOS
Drive Results Increase ARPU Maximize Yield Maximize Yield
1
© 2014 3
INDIA
SEA
AFRICA
MEA
LATAM
500+ Mn
Unique Users Per Month
2
© 2014 4
Emerging
Markets’ Mobile
Internet Base Is
Growing 3X
From ~700Mn
To ~2Bn Users,
Generating
Massive
Amounts Of Data
2013 2018
130mn
518mn
4.0x
India Mobile Internet Users
2013 2018
260mn
450mn
1.7x
MEA Mobile Internet Users
2013 2018
110mn
400mn
3.6x
SE Asia Mobile Internet Users
2013 2018
200mn
610mn
3.1x
LatAm Mobile Internet Users
Source – GSMA, eMarketer & press articles, Signal Hill research
Vserv data as on June 2014
VSERV HAS ACCESS TO
MORE THAN HALF THE
EXISTING USER BASE
VSERV PROCESSES
1.7 TB OF DATA
EVERY DAY
USER PROFILES ACROSS
MOBILE FIRST MARKETS
500Mn
3
© 2014 5
Your Audience is Moving Off-deck
95%
Off Deck
Leverage
The Vast
Potential
Of Off-deck
Media
4
© 2014 6
Vserv Smart DataTM
I N T R O D U C I N G
5
© 2014
Vserv Smart DataTM
Helps Increase ARPU
7
Off-Deck
U&R
Off-Deck
Monetization
6
© 2014 8
Off-
Deck
U&R
7
© 2014 9
Current Barriers
Capacity
Choke Due
To
Regulations
Incorrect
Messaging
Push Rather
Than A Pull
Environment
SMS
Not An
Enagaging
Medium
8
© 2014 10
Abandons the
Download
Realizes He Does
Not Have Enough
Data Balance
Ankur Verma,
25Yrs
Searches for
A Racing Game
On His Mobile
Lands on the
Games App Page
Current Off-Deck
Scenario
9
© 2014 11
Ankur Verma,
25Yrs
Searches for
A Racing Game
On His Mobile
Lands on the
Games App Page
Vserv Smart DataTM
Ad Request
By The Site
TELCO Data
Hashed Identifier
Balance, Usage
Pattern,
Best Offer
Just Before
Downloading
Ankur Sees
An Ad of the
Enhanced Data
Pack Offer
Clicks on the Ad &
Subscribes the
Enhanced Data
Pack Offer
Off-Deck U&R With
Vserv Smart Data TM
10
© 2014
U&R Applicable To Multiple
Scenarios
12
11
Pre to Post Voice
Packs
Online
Recharge
Pay Per Go
Data Packs
Contextual
VAS
International
Roaming Pack
© 2014
Advantages Of Moving Off-Deck
13
12
Real-time Balance Ads
Ads that are displayed to
users with appropriate wallet
size reduce drop-outs
Segmented Offers
Offers best suited to
each user that will
boost conversion
High Value Customers
Access to customers that
have the spending power to
subscribe
DND Customers
Reach out to user groups
that are otherwise
inaccessible
Right Offer & Right Time
Relevance of communication
at the right time boosts
conversions
© 2014 14
Off-Deck
Monetization
13
© 2014
Increase ARPU
By Monetizing
Off-deck
Engagements
15 14
© 2014 16
Surfing for
Latest Movies &
Fashion Trends
Lands on The
Website
Vserv Smart DataTM
Ad Request
By The Site
TELCO Data
Hashed Identifier
Age of Device,
Postpaid
Rashmi Sees
Handset Ad From
Samsung
Clicks on the Ad &
Generates a Lead
for Samsung
Off-Deck
Monetization
10
Rashmi Shastri,
22Yrs
Highly Focused Ad
Which Matches the
Brand Parameters
© 2014 17
Leverage Customer Data To
Increase ARPU – Through Mobile
Advertising
 Device
 Content
 Location
Vserv
 Balance
 Home Location
 Age of Device
TELCO
Premium
Brand
Targeting
16
© 2014 18
Leverage Subscriber Data for
Advertising
Basic Parameters
Real Time
Balance
ARPU City
Gender
/Age Group
Roaming
Status
Advanced Parameters
Current
Location
Site / App
Usage
Age of Device
on Network
VAS Genre Influencers
17
© 2014 19
Off-deck Media Opens A Completely
New Channel
Premium On
Targeting
Access
75,000 Apps
& Sites
Sharing The
Premium
Off-Deck
Monetization
18
© 2014
2 Smart Ways
to Increase Your ARPU
20
Off-Deck
U&R
Off-Deck
Monetization
6
© 2014 21
Case Studies
20
Targeting Users With
Low Prepaid
Account Balance
Inducing Them To
Recharge Their Account
Using A Top-up App
0.6 INR per user from
20,000 users per day
Also Additional Revenue
from Recharges
Generating An Average
ARPU Of INR 0.35 Per
User
0.35
In India
© 2014 22
Our Existing Telco Partners
21
© 2014
Moving Off-Deck With Vserv
No CAP EX
Simple
Integration With
CRM
Business Conducted
Entirely On A
Revenue Share Model
© 2014 24
Complete Data Security
23
Secure Data
256-bit encryption with
built-in firewalls and
secure access (HTTPS)
along with other network
and security monitoring
systems
Hashed MSISDNs
An encrypted hash value
is used to uniquely
transfer sensitive
MSISDN numbers
#
Anonymous Data
Grouping users into
similar buckets without
pinpointing individual
users
25
Thank You

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Vserv Smart Data Airtel Nigera

  • 1. 1 Transforming interactions of the Emerging Connected Billion™ to smart data led results
  • 2. © 2014 2 Vserv aims to connect the Emerging Connected Billion with relevant offerings from marketers, app developers & telecom operators. 500Mn+ Unique User Profile 80+ Attributes 25+ User Personas MARKETERS DATA PARTNERSAPP DEVELOPERSTELCOS Drive Results Increase ARPU Maximize Yield Maximize Yield 1
  • 3. © 2014 3 INDIA SEA AFRICA MEA LATAM 500+ Mn Unique Users Per Month 2
  • 4. © 2014 4 Emerging Markets’ Mobile Internet Base Is Growing 3X From ~700Mn To ~2Bn Users, Generating Massive Amounts Of Data 2013 2018 130mn 518mn 4.0x India Mobile Internet Users 2013 2018 260mn 450mn 1.7x MEA Mobile Internet Users 2013 2018 110mn 400mn 3.6x SE Asia Mobile Internet Users 2013 2018 200mn 610mn 3.1x LatAm Mobile Internet Users Source – GSMA, eMarketer & press articles, Signal Hill research Vserv data as on June 2014 VSERV HAS ACCESS TO MORE THAN HALF THE EXISTING USER BASE VSERV PROCESSES 1.7 TB OF DATA EVERY DAY USER PROFILES ACROSS MOBILE FIRST MARKETS 500Mn 3
  • 5. © 2014 5 Your Audience is Moving Off-deck 95% Off Deck Leverage The Vast Potential Of Off-deck Media 4
  • 6. © 2014 6 Vserv Smart DataTM I N T R O D U C I N G 5
  • 7. © 2014 Vserv Smart DataTM Helps Increase ARPU 7 Off-Deck U&R Off-Deck Monetization 6
  • 9. © 2014 9 Current Barriers Capacity Choke Due To Regulations Incorrect Messaging Push Rather Than A Pull Environment SMS Not An Enagaging Medium 8
  • 10. © 2014 10 Abandons the Download Realizes He Does Not Have Enough Data Balance Ankur Verma, 25Yrs Searches for A Racing Game On His Mobile Lands on the Games App Page Current Off-Deck Scenario 9
  • 11. © 2014 11 Ankur Verma, 25Yrs Searches for A Racing Game On His Mobile Lands on the Games App Page Vserv Smart DataTM Ad Request By The Site TELCO Data Hashed Identifier Balance, Usage Pattern, Best Offer Just Before Downloading Ankur Sees An Ad of the Enhanced Data Pack Offer Clicks on the Ad & Subscribes the Enhanced Data Pack Offer Off-Deck U&R With Vserv Smart Data TM 10
  • 12. © 2014 U&R Applicable To Multiple Scenarios 12 11 Pre to Post Voice Packs Online Recharge Pay Per Go Data Packs Contextual VAS International Roaming Pack
  • 13. © 2014 Advantages Of Moving Off-Deck 13 12 Real-time Balance Ads Ads that are displayed to users with appropriate wallet size reduce drop-outs Segmented Offers Offers best suited to each user that will boost conversion High Value Customers Access to customers that have the spending power to subscribe DND Customers Reach out to user groups that are otherwise inaccessible Right Offer & Right Time Relevance of communication at the right time boosts conversions
  • 15. © 2014 Increase ARPU By Monetizing Off-deck Engagements 15 14
  • 16. © 2014 16 Surfing for Latest Movies & Fashion Trends Lands on The Website Vserv Smart DataTM Ad Request By The Site TELCO Data Hashed Identifier Age of Device, Postpaid Rashmi Sees Handset Ad From Samsung Clicks on the Ad & Generates a Lead for Samsung Off-Deck Monetization 10 Rashmi Shastri, 22Yrs Highly Focused Ad Which Matches the Brand Parameters
  • 17. © 2014 17 Leverage Customer Data To Increase ARPU – Through Mobile Advertising  Device  Content  Location Vserv  Balance  Home Location  Age of Device TELCO Premium Brand Targeting 16
  • 18. © 2014 18 Leverage Subscriber Data for Advertising Basic Parameters Real Time Balance ARPU City Gender /Age Group Roaming Status Advanced Parameters Current Location Site / App Usage Age of Device on Network VAS Genre Influencers 17
  • 19. © 2014 19 Off-deck Media Opens A Completely New Channel Premium On Targeting Access 75,000 Apps & Sites Sharing The Premium Off-Deck Monetization 18
  • 20. © 2014 2 Smart Ways to Increase Your ARPU 20 Off-Deck U&R Off-Deck Monetization 6
  • 21. © 2014 21 Case Studies 20 Targeting Users With Low Prepaid Account Balance Inducing Them To Recharge Their Account Using A Top-up App 0.6 INR per user from 20,000 users per day Also Additional Revenue from Recharges Generating An Average ARPU Of INR 0.35 Per User 0.35 In India
  • 22. © 2014 22 Our Existing Telco Partners 21
  • 23. © 2014 Moving Off-Deck With Vserv No CAP EX Simple Integration With CRM Business Conducted Entirely On A Revenue Share Model
  • 24. © 2014 24 Complete Data Security 23 Secure Data 256-bit encryption with built-in firewalls and secure access (HTTPS) along with other network and security monitoring systems Hashed MSISDNs An encrypted hash value is used to uniquely transfer sensitive MSISDN numbers # Anonymous Data Grouping users into similar buckets without pinpointing individual users

Editor's Notes

  1. Heading - Vserv smart data to increase ARPU
  2. Infographic way of describing the user along with our best ways to target him
  3. Only use the copy from this side on previous (new) slide