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Monetizing the Experience:
Subscriber Usage Evolution
Eyal Yaron, Director Product Solutions
March 25, 2014
Telecommunication Service Evaluation
2March 27, 2014
From a functional utility to a
lifestyle gadget
Providing communication service
is all about “User Experience”
User Experience and Brand
Perception impact buying
Voice minutes, Air-time and
kilobytes evolve into service
plans, and bundles
1809 1870 1975 1995 2007 2013
3March 27, 2014 Confidential
VALUE
BASED OFFERINGS
4March 27, 2014
Application Based
Charging
The next big thing
Application Based Charging –
The Service Bundle of “free” OTT usage
5March 27, 2014
Offering
Offer bundle of data package with
premium music service from content
partner where partner traffic is not
charged
Pricing
Bundle offered to prepaid and postpaid
markets
• OTT Bundle data plan ~22$ Per Month
• OTT Service ‘market’ price ~6$ for
mobile & PC access
• MB price uplifted by 37% compared with
similar timevolume plans
Application Based Charging –
The Service Bundle of “free” OTT usage
6March 27, 2014
0%
20%
40%
60%
80%
100%
H2 2012 H1 2013 H2 2013
OTT Bundle Users
Postpaid Prepaid
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
1,400,000
H2 2012 H1 2013 H2 2013
Total Traffic (GB)
159%
Income growth from data service
227%
Data traffic growth
217%
Data users growth
25 Fold
growth in postpaid subscribers
opt-in to these plans
Results after 18 Months
Value Added Service
Parental Control  Safe Browsing
7March 27, 2014
Offering
Pricing
• Residential mobile subscribers are
offered parental control service which
enables control over internet activity of
young family members
• Parent can control allowed web
categories and activity times
• Plan priced at USD 1.35 (€1) monthly
per subscriber
Parental Control Example
March 27, 2014 8
Pre-defined Profiles
(eg. Teenager)
Full Personalization
Per Category Filtering
Time of Day Policies
Value Added Service
Parental Control  Safe Browsing
9March 27, 2014
Results
2 Million subscribers
in 9 Months from
launch
Outstanding take-up
rate, ~10% on yearly
base
More than $17M
Revenues in first
year!
5-7 Months ROI
0.0%
5.0%
10.0%
15.0%
Q1 Q2 Q3 Q4 Q5
Subscribers Opt-in Rate
Forecast Actual
Digital Lifestyle Impact
The Service Provider View on the Network
10March 27, 2014
What are the popular OTT
Applications and which devices were
used?
What is the impact on the network of
launching a package with a “free” OTT
application ?
Evaluate costs and risks related with
new plans
Analyze the impact on existing service
plans
The Digital Lifestyle Profile Details
113/27/2014 Confidential
12March 27, 2014
The secrets of good ABC solutions
Accurate Identification
• Keep your application identification element updated
with frequent changes of OTT traffic
• Update your solution frequently with low operational
costs
Tight Enforcement
• Making package terms that can be enforced, there is
always someone trying to find a hole in fence..
Rich Reporting and Analytics
• Enable marketing deeper view into user and
application activity
Thank You
March 27, 2014 Confidential 13

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Allot Communications: Monetizing the Experience

  • 1. Monetizing the Experience: Subscriber Usage Evolution Eyal Yaron, Director Product Solutions March 25, 2014
  • 2. Telecommunication Service Evaluation 2March 27, 2014 From a functional utility to a lifestyle gadget Providing communication service is all about “User Experience” User Experience and Brand Perception impact buying Voice minutes, Air-time and kilobytes evolve into service plans, and bundles 1809 1870 1975 1995 2007 2013
  • 3. 3March 27, 2014 Confidential VALUE BASED OFFERINGS
  • 4. 4March 27, 2014 Application Based Charging The next big thing
  • 5. Application Based Charging – The Service Bundle of “free” OTT usage 5March 27, 2014 Offering Offer bundle of data package with premium music service from content partner where partner traffic is not charged Pricing Bundle offered to prepaid and postpaid markets • OTT Bundle data plan ~22$ Per Month • OTT Service ‘market’ price ~6$ for mobile & PC access • MB price uplifted by 37% compared with similar timevolume plans
  • 6. Application Based Charging – The Service Bundle of “free” OTT usage 6March 27, 2014 0% 20% 40% 60% 80% 100% H2 2012 H1 2013 H2 2013 OTT Bundle Users Postpaid Prepaid 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 H2 2012 H1 2013 H2 2013 Total Traffic (GB) 159% Income growth from data service 227% Data traffic growth 217% Data users growth 25 Fold growth in postpaid subscribers opt-in to these plans Results after 18 Months
  • 7. Value Added Service Parental Control Safe Browsing 7March 27, 2014 Offering Pricing • Residential mobile subscribers are offered parental control service which enables control over internet activity of young family members • Parent can control allowed web categories and activity times • Plan priced at USD 1.35 (€1) monthly per subscriber
  • 8. Parental Control Example March 27, 2014 8 Pre-defined Profiles (eg. Teenager) Full Personalization Per Category Filtering Time of Day Policies
  • 9. Value Added Service Parental Control Safe Browsing 9March 27, 2014 Results 2 Million subscribers in 9 Months from launch Outstanding take-up rate, ~10% on yearly base More than $17M Revenues in first year! 5-7 Months ROI 0.0% 5.0% 10.0% 15.0% Q1 Q2 Q3 Q4 Q5 Subscribers Opt-in Rate Forecast Actual
  • 10. Digital Lifestyle Impact The Service Provider View on the Network 10March 27, 2014 What are the popular OTT Applications and which devices were used? What is the impact on the network of launching a package with a “free” OTT application ? Evaluate costs and risks related with new plans Analyze the impact on existing service plans
  • 11. The Digital Lifestyle Profile Details 113/27/2014 Confidential
  • 12. 12March 27, 2014 The secrets of good ABC solutions Accurate Identification • Keep your application identification element updated with frequent changes of OTT traffic • Update your solution frequently with low operational costs Tight Enforcement • Making package terms that can be enforced, there is always someone trying to find a hole in fence.. Rich Reporting and Analytics • Enable marketing deeper view into user and application activity
  • 13. Thank You March 27, 2014 Confidential 13