Toastmasters is built on FOUR PILLARS and benefits your life in every way - from learning to clarify and present your ideas, to leading and guiding others, to thinking on your feet and to giving evaluation that count.

1. Your Life & Toastmasters
Frances Kazan
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

2. VUCA
VULNERABLE
APPROPRIATE
RESPONSE
UNDERSTAND /
UNDERSTOOD
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

3. customer
explained
project
leader
understood
analyst
design
programmer
wrote
business
consultant
described
project
document
operations
installed
customer
was billed
it was
supported
customer
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.zraeally needed

4. Why?
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

5. Efficient
Explaining things
right (words)
x
COLLABORATION
TEAM WORK
PRODUCTIVITY
Effictive
Explaining the right
things (meaning)
ASSUMPTIONS
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

6. 4 S - PILLARS OF COMMUNICATION
Prepare Direct Impromptu Evaluate
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

7. FIRST PILLAR
SHAPE YOUR SPEAKING
Frances Kazan (MBA) Talent Manager &
Business Coach - frances@hitw.co.za

8. Speak – Types
One to many
Podium speak –
prepared speech
Media speak –
leadership roles
One to one
Face-to-face speak
- evaluation
Telephone speak –
leadership roles
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

9. SPEAKER’S PURPOSE?
Convince
audience certain
view point
Teach or give
information
Hold attention
through enjoyment
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

10. Stage fright is the fear of social ridicule!
Fear of being judged – hurting yourself socially
Catecholamines?
TIMING
THE NO 1
BENEFIT
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

11. Mastering Presentation
Skills is the first step to
building Talent Readiness
and thus Career Success
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

12. Abilities Reputation
Education
Success
Learning
Hard
working
Communi
ation
Team work
Leadership
Job
Experience
Performance
CV
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

13. SECOND PILLAR
SMARTEN LEADERSHIP
DIRECTION & GUIDANCE
Frances Kazan (MBA) Talent Manager &
Business Coach - frances@hitw.co.za

14. Executive Committee
SMT – C-Suite
Club Pres
CEO
VPM
CHRO
VPPR
CMO
SAA
Club Tres
CFO
CLO
Club Sec
CIO
VPE
COO
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

15. Situational Leadership
Mentor
Instruct
Coach
Sponsor
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

16. Mood Reader –
Mood Responder EQ
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

17. THIRD PILLAR
SHARPEN THINKING
Frances Kazan (MBA) Talent Manager &
Business Coach - frances@hitw.co.za

18. THINKING ON YOUR FEET
95%
Communication
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

19. FOURTH PILLAR
SHARE & SHIFT
Frances Kazan (MBA) Talent Manager &
Business Coach - frances@hitw.co.za

20. Facade
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

21. What are you building?
Bricks? Cathedral?
Wall?
Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za

22. Frances Kazan (MBA) Talent Manager & Business Coach - frances@hitw.co.za