Presentation from Southwark Council on the 1st May 2019 at the Foundations South East sector meeting.

1. Procurement approach - Southwark
Mike Scarlett
Private Sector Housing & Adaptations Manager

2. Services covered by the team
• In House HIA (3 Caseworkers)
• Housing Adaptations Team (4 Contract Officers)
• Handyperson Service (4 HP’s & Co-ordinator)
• Empty Homes Service (Empty Homes Officer)
• 5 generic Surveyors

3. The old days
• Caseworker visit – means test application forms etc
• Surveyor – plans & specification
• Tender process – 3 contractors
• Approval
• Pre start – onsite – completion of work

4. The old days
• The process was very slow
• Long waiting times for OT assessment
• Waiting list of at least 100 people
• 10-15 new OT referrals per month
• Timescales were not great
• Something had to change

5. New way of working
• Work programmes – joint survey/plan, priced spec
• Pilot – January – March 2018 (14 cases & 2
Contractors)
• 2018/19 – 2 processes - Programme of 50 cases
and we also continued with tendering to 3
contractors
• All DFG’s via work programme in 2019

6. Improved outcomes
• Reduction in times – from 424 – 194 days (initial
survey – work on site 4 weeks)
• Process is easier to manage (including
spend/budgets) for all
• Clients like the process & more people helped (30
extra DFG’s)
• Timescales will continue to reduce