Este curso está centrado nas necessidades gerais dos alunos pré-Intermediário e intermediários do idioma inglês, colocando-os em situações profissionais mais comuns de sua rotina de trabalho.

1. Online Business Course – Proposed Program - 2016
Course Information
Number of classes: twice a week / 8h a month Total of class/hours: 48
Level: Pre-Intermediate and higher Small Group: 1 to 4 students
Investiment: R$ 600,00 /monthly Course length: 5 months
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2. Online Business Course – Proposed Program - 2016
SECTION I = Foundation OBJECTIVES
1) Expressing Opinions – BEP 27
• Give an opinion using more formal (or careful) language.
• Give an opinion using informal (or direct) language.
• Ask for the opinions of others using an appropriate level of
formality.
• Move from informal to more formal styles.
2) Making Suggestions – BEP 30
• Introduce ideas at a meeting using polite language.
• Respond when other participants accept or reject your ideas.
• Use tentative language.
• Recommend a course of action.
3) Responding to Suggestions – BEP 31
• Evaluate suggestions made at a meeting.
• Accept or rejecting an idea with justification.
• Propose alternative suggestions.
• Show support for an idea.

3. Online Business Course – Proposed Program - 2016
SECTION II = Telephoning OBJECTIVES
1) Answering a call - BEP 69a
• Professional greeting.
• Identify yourself.
• Make an offer to help.
• Ask to speak to someone.
• Ask someone to hold.
2) Taking a message – BEP 69b
• Ask someone to leave a message.
• Provide a clear and complete message.
• How to acknowledge, check back and confirm information.
• Make a final offer of help.
3) Making an appointment – BEP 119
• Explain your reason for calling.
• Request a meeting.
• Discuss your schedule.
• Politely agree and disagree
4) Checking on an order – BEP 120
• Make a quick identification.
• Ask to check on an order.
• Explain the status of an order.
• Reassure a customer by offering to check.
• Offer to follow up.

4. Online Bsiness Course – Proposed Program - 2016
SECTION III = Meetings OBJECTIVES
1) Clarifying what was said - BEP 34
• Check and spell names correctly.
• Check if information is correct.
• Ask someone to repeat something.
• Show understanding.
2) Claryfing meaning – BEP 35
• Ask directly for clarification of meaning
• Acknowledge, check back and confirm what somebody has said.
• Understand how someone feels about what they say.
• Verify if your clarification has been understood.
3) Dealing with interruptions – BEP 68
• Interrupting
• Finish what you were saying.
• Resist interruption.
• Concede and partly concede a point.
4) Finishing UP and Action Points – BEP
81
• Finish off a meeting.
• Assign work to people.
• Discuss action points.
• Talk about future plans.

5. Online Business Course – Proposed Program - 2016
SECTION IV = Presentations OBJECTIVES
1) Introducing a Presentation – BEP 101
• Introduce yourself and the topic of your presentation.
• Outline the main parts of your presentation.
• Discuss visual aids and timing.
• Link to the first part of your presentation.
2) Signposting a presentation – BEP 102
• Explain the structure of your talk.
• Link between parts of your presentation.
• Sequence or list information.
• Emphasize key points.
3) Describing charts and graphs – BEP 103
• Attract attention to visuals in your presentation.
• Emphasize the key parts of the visuals.
• Relate the points of your presentation to each other.
• Refer to a previous point.
4) Closing down and summarizing – BEP 33
• Finish off the last part of your talk.
• Summarize.
• Mak a call to action.
• Open up the Q&A session.

6. Online Business Course – Proposed Program - 2016
SECTION V = Meetings for a Specific Purpose OBJECTIVES
4) Discussing a problem – Part I – BEP 126
• Introduce a problem.
• Focus discussion on a problem .
• Minimize interruptions.
• Highlight and encourage teamwork.
• State problems as challenges.
5) Discussing a problem – Part II – BEP 127
• Finish off one part of a discussion.
• Encourage discussion and evaluation.
• Express negative opinions.
• Eliminate an idea.
• Confirm the best course of action.

7. Online Business Course – Proposed Program - 2016
Technical Resourses required Resources provided during the course
1) Laptop or PC computer 1) PDF handouts
2) Headset with microphone + camera 2) MP3 files
3) Online Platforms:
Skype ID and/or Google hangout
wwww.cel-english.com.br