Florence Joanna Bayani is a sales associate from Dubai, UAE with over 6 years of experience in retail sales, inventory management, and customer service. She has worked as a sales advisor for MAF Fashion and Monsoon from 2015 to 2016 and as a sales associate and cashier for Accessori MR. from 2010 to 2015 and Grand Mart Gen. Trading LLC from 2008 to 2010. Her skills include excellent sales ability, operating cash registers, strong communication skills, and being bi-lingual in English, Tagalog, and Arabic. She is looking for a new opportunity as an upbeat and enthusiastic sales associate.

1. FLORENCE JOANNA BAYANI
Al Rigga, Dubai, U.A.E.
Mobile: 0553154846
Email Add: b.florencejoanna@yahoo.com
CAREER OBJECTIVES
Upbeat, enthusiastic, and punctual sales associate with an excellent work ethic and sales
experience. Over six years of expertise in managing inventory, running the cash register, and
delivering prompt customer service with a smile.
SKILLS
 Excellent Sales Ability
 Operate Cash Register/Process Payments
 Strong Communication Skills Identify And Solve Customer Needs
 Bi-Lingual (English/Tagalog/Arabic)
EDUCATIONAL ATTAINMENT
International College of Entrepreneurs
Computer Secretarial
2002 – 2003
WORKING EXPERIENCE
POSITION : Sales Advisor
COMPANY : MAJID AL FUTTAIM ( MAF FASHION, MONSOON)
YEAR : October 22, 2015 to April 4 2016
Duties and Responsibilities
To personally provide excellent standards of selling & customer service by:
 Maintaining and providing comprehensive product information to customers.
 Understanding and demonstrating customer care and high levels of customer service
 Displaying good listening skills to identify customer needs
 Confidently making and closing sales
 Looking for link selling opportunities which will increase basket spend
 Understanding the importance of bestselling lines and feature hotspots
To actively monitor and provide the selling team with feedback and regular coaching on all of the
above.

2. POSITION : Sales Associate / cum cashier
COMPANY : ACCESSORI MR. (ARABIAN OUD COMPANY)
YEAR : July 2010 to 2015
Duties and Responsibilities
 Greeting customers in a polite and friendly manner.
 Checking the receipt of the customer
 Checking purchased products before giving to the customer
 Checking Daily inventory on the load-out and load-in products
 Checking purchased products delivered
 Checking vouchers & receipt payment through
 Able to bag and wrap customer's purchases.
POSITION : Sales Associate / cum cashier
COMPANY : Grand Mart Gen. Trading LLC
YEAR : September 16, 2008 – June 19, 2010
Duties and Responsibilities
 Persuading customers to buy a product
 Be informed of the products' specifications and information
 Identifying customer needs and directing them to an appropriate product
 Provide courteous and prompt service
 Welcome customers as they enter and thank them as they leave
 Assist customers in locating what they're looking for
 Smile
 Maintaining inventory in the back
 Arranging inventory on the store floor
 Tagging merchandise
 Setting up promotional material and displays
 Replenishing inventory
 Reorganizing items
 Maintaining a neat and tidy store
AREAS OF EXPERTISE
 Customer interaction
 Stock management
 Visual merchandiser
 Giving product advice
 Cash management

3. PERSONAL INFORMATION
DATE OF BIRTH : August 19, 1985
NATIONALITY : Filipino
MARITAL STATUS : Single
RELIGION : Roman Catholic
LANGUAGES : English, Tagalog and Arabic
VISA : ( Immediately )
I hereby declare that the information given is correct to the best of my knowledge and that I have
not with held any information which my effect my suitability for employment.
FLORENCE JOANNA BAYANI
Applicant