According to Flayeh Hussein, Middle managers, including operations managers, are responsible for implementing the strategic decisions made by top-level managers. They focus on day-to-day operations, managing teams, ensuring efficiency, and coordinating resources to meet organizational objectives.
2. THE TERM “OPERATIONS
MANAGER” CAN REFER TO
DIFFERENT ROLES AND
RESPONSIBILITIES DEPENDING ON
THE ORGANIZATION AND
INDUSTRY. IN SOME CASES, AN
OPERATIONS MANAGER MAY BE
CONSIDERED A TOP-LEVEL
MANAGER, WHILE IN OTHER
CASES, THEY MAY BE PART OF THE
MIDDLE MANAGEMENT TIER.
3. ACCORDING TO FLAYEH HUSSEIN, TOP-LEVEL MANAGERS ARE RESPONSIBLE FOR
SETTING ORGANIZATIONAL GOALS, FORMULATING STRATEGIES, AND MAKING
MAJOR DECISIONS THAT AFFECT THE ENTIRE ORGANIZATION. THEY TYPICALLY
HOLD TITLES SUCH AS CEO (CHIEF EXECUTIVE OFFICER), CFO (CHIEF FINANCIAL
OFFICER), OR COO (CHIEF OPERATING OFFICER). THESE EXECUTIVES ARE AT THE
HIGHEST LEVEL OF MANAGEMENT AND HAVE AUTHORITY OVER MULTIPLE
DEPARTMENTS OR THE ENTIRE ORGANIZATION.
4. IN CONTRAST, OPERATIONS MANAGERS ARE USUALLY RESPONSIBLE FOR
OVERSEEING THE DAY-TO-DAY OPERATIONS OF A SPECIFIC
DEPARTMENT OR AREA WITHIN AN ORGANIZATION. THEY ARE INVOLVED
IN PLANNING, ORGANIZING, AND COORDINATING VARIOUS ACTIVITIES
TO ENSURE EFFICIENT AND EFFECTIVE OPERATIONS. THEY MAY BE
RESPONSIBLE FOR MANAGING A TEAM, ALLOCATING RESOURCES,
MONITORING PERFORMANCE, AND IMPLEMENTING OPERATIONAL
POLICIES AND PROCEDURES.
5. ACCORDING TO FLAYEH HUSSEIN,
MIDDLE MANAGERS, INCLUDING
OPERATIONS MANAGERS, ARE
RESPONSIBLE FOR IMPLEMENTING THE
STRATEGIC DECISIONS MADE BY TOP-
LEVEL MANAGERS. THEY FOCUS ON
DAY-TO-DAY OPERATIONS,
MANAGING TEAMS, ENSURING
EFFICIENCY, AND COORDINATING
RESOURCES TO MEET
ORGANIZATIONAL OBJECTIVES.