1. Role: Enterprise Communications Architect
Work Location: USA
Number of Positions: 1
Position Type: Full time
Company Description: Manufacturing (Oil & Gas)
Summary:
Our client is a global supplier of technology solutions and equipment for the Oil and Gas
Industry. The company has locations in over 15 countries and has close to 20,000 employees.
The Enterprise Communications Architect will report to the Global Application Solution Team in
Houston. This role requires in-depth knowledge across multiple technical environments and possesses
high level of business knowledge and works on major projects as subject matter expert.
Responsibilities:
 Responsible for architecture configuration, successful implementations and operational
oversight for enterprise-wide unified communications including instant messaging, voice
communications, presence, voicemail and desktop video.
 This includes proactive management for risk mitigation, leading enterprise implementations for
upgrades or new technology, architecture documentation, support escalation procedures and
operational handoff to regional teams.
 Candidate will participate as an architectural specialist leading large and complex technical
design and planning for enterprise-wide projects focused on authentication and communication
technologies.
 Must possess mastery level expertise and technical knowledge with Cisco unified
communications infrastructure products and converged technology based applications.
 The Enterprise Communications Architect will be required to supervise highly technical internal
resources as well as external (outsourcers / consultants) IT teams on global implementations.
 This position will participate in the Global IT Budget planning process for enterprise converged
communication technologies other related services.
 This senior technical position is responsible for design and implementation oversight of global
communication infrastructures critical to the Global IT strategy and roadmap.
 The Architect will work interact with the IT management and the Global Operations teams on
many enterprise technology initiatives.
Requirements:
 This position requires a bachelor’s degree in computer science, engineering or related technical
experience.

2.  Minimum of 10 years of experience in general IT
 5 years of global based operational experience with Cisco Unified Communications or Call
Manager Infrastructure.
 Experience with Cisco Contact center and paging systems would be preferred as well.
 Experience with configuration and administration of enterprise infrastructure and expertise on
all layers of networking. A current Cisco voice certification is preferred. An ITIL Foundational
certification would also be preferred.
 The ability to work with minimal supervision and complete projects on schedule is a
requirement for this position.
 Strong verbal and written communication skills are essential to this position, as candidates will
regularly interface with Senior IT, Business Management, and Company resources around the
globe.
 Requires a considerable level of analytical skills and attention to detail to analyze development
requirements, participate in the assessment of development requests, and participate in
resolving technical problems Requires a considerable level of communication skills to
communicate effectively with all levels of management, document systems and processes, and
interact with end-users and colleagues regarding technical issues.
 Requires knowledge of communication software applications as well as the presentational and
project management skills needed for supporting enterprise solutions.
 Work requires self-starter able to quickly learn user environment and follow procedures and
guidelines in making critical decisions.
 Requires demonstrated ability to recommend business process improvement methods.
Additional:
 PTO
 Medical / Dental / Vision
 Excellent 401K