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RECRUITING & SELECTIONRECRUITING & SELECTION
PROCEDURE OFPROCEDURE OF THE HOTEL PANTHE HOTEL PAN
PACIFIC SONARGAON DHAKAPACIFIC SONARGAON DHAKA
Presented by - Fazlea Allahie
WELWELCOCOMMEE……
..
WELWELCOCOMMEE
AndAnd
GOOD AFTERNOONGOOD AFTERNOON
About Myself
Coming up - Objectives
Studying on:
Program:  B. A. in Tourism & Hotel
Management (Evening)
Fazlea Allahie
StudentStudent
Batch – 31st
ID No: 2502163102
BTHM: Evening
Assignment:
“RECRUITING & SELECTION PROCEDURE OF THE HOTEL PAN PACIFIC SONARGAON, 
DHAKA“
PROGRAM - BTHM – EVENING
COURSE CODE & TITLE: IHT-211_ HRM IN HOTEL AND TOURISM
DEPARTMENT OF TOURISM & HOSPITALITY MANAGEMENT
IBAIS UNIVERSITY, DHAKA
HRMHRM
PresentationPresentation
HRMHRM
PresentationPresentation
Meeting Day 2018
ObjectiveObjective
About HotelAbout Hotel
The Pan Pacific Hotels GroupThe Pan Pacific Hotels Group
RecruitingRecruiting
Internal RecruitingInternal Recruiting
External RecruitingExternal Recruiting
Selection ProcedureSelection Procedure
Company ObservationCompany Observation
Recommendation In ConsiderRecommendation In Consider
CourtesyCourtesy
ReferencesReferences
FeedbackFeedback
HRMHRM
PresentationPresentation
HRMHRM
PresentationPresentation
RECRUITING & SELECTIONRECRUITING & SELECTION
PROCEDURE OFPROCEDURE OF THE HOTEL PANTHE HOTEL PAN
PACIFIC SONARGAON DHAKAPACIFIC SONARGAON DHAKA
Presented by - Fazlea Allahie
The Pan PacificThe Pan Pacific
Hotels GroupHotels Group
The Pan PacificThe Pan Pacific
Hotels GroupHotels Group
The Pan Pacific Sonargaon Dhaka Hotel is a luxurious No.1
International
& the finest 5-Star Hotel in Beautiful Bangladesh, is being operated by
Pan Pacific Hotels Group, Singapore and a member of the Global Hotel
Alliance (GHA) encompassing over 450 upscale and luxury hotels &
resorts in different countries.
About Hotel
Pan Pacific Sonargaon Dhaka
Hotel’s Location
Address: Pan Pacific Sonargaon Dhaka
107 Kazi Nazrul Islam Avenue, Dhaka 1215, Bangladesh
T: +880 2 5502 8008, +880 2 912 8008 | F: +880 2 913 8184 | Mobile:
+8801713382638 | E: fbservice.dac@panpacific.com
The Dhaka Hotel is Built in Year of 1981
under of State Owned Ministry of Civil
Aviations (MOCA)
Establishment
Pacific Rim
Region
Pan Pacific Hotels Is A Leading Brand In Asia And The Pacific
Rim. It Operate 22 Hotels In 12 More Countries In The
Pacific Rim Region. Like Australia, Bangladesh, China,
Indonesia, Myanmar Canada & United States.
Brand Name &
Marketing
In 1975 Tokyu Hotels International (Tokyu Group)
Established Its Marketing Identity & Sales
Network & Brand Name by – “Pan Pacific”.
Emerald
Management
Company &
Merge
In 1983 Tokyu Hotels International Established The
Emerald Management Company. In 1989 Tokyu
Hotels International & EMC Merged to become
Pan Pacific Hotels & Resort at the same Year
Travelers’ Palm Logo is Use for the Hotel
Group.
In 2007 PPHR Become A Founding Member Of The
“Global Hotel Alliance “ (GHA) The World’s Largest
Alliance Of Independent Hotel Brands Across 78
More Countries
In 2007 UOL Group Limited acquire (fully) Pan Pacific
Hotels & Resorts From Tokyu Group & Renamed Pan
Pacific Hotels Group. Headquarter is Singapore
Key HighlightsKey Highlights
Type - Brand Hotel
Brand Group- Pan Pacific Hotels and Resorts
Rating – 4.5
Distance From Airport - 14 Kilometers
Year Built - 1981
Number of Total Rooms - 277
Number of Meeting Rooms - 8
Operated by – Pan Pacific Management
Property Owned / Owner – MOCA
RECRUITING &RECRUITING &
SELECTION PROCEDRESELECTION PROCEDRE
OF HOTEL PAN PACIFICOF HOTEL PAN PACIFIC
SONARGAONSONARGAON
HRM
Presentation
HRM
Presentation
Recruiting ?Recruiting ?
HRM
Presentation
HRM
Presentation
Recruiting is the process of finding and hiring the best-qualified
candidate (from within or outside of an organization) for a job
opening, in a timely and cost effective manner. The recruitment
process includes analyzing the requirements of a job, attracting
employees to that job, screening and selecting applicants, hiring,
and integrating the new employee to the organization.
PPSD Major Three Level
Recruitment
HRM
Presentation
HRM
Presentation
Pan Pacific Sonargaon
Lobby
RECRUITING & SELECTIONRECRUITING & SELECTION
PROCEDURE OF THE HOTELPROCEDURE OF THE HOTEL
PAN PACIFIC SONARGAONPAN PACIFIC SONARGAON
DHAKADHAKA
InternalInternal
RecruitingRecruitingCafé Bazar Pan Pacific Sonargaon Dhaka HumanPan Pacific Sonargaon Dhaka Human
ResourceResource (HR) Department(HR) Department make Noticemake Notice
Issued on their Wall, The HR also PublishedIssued on their Wall, The HR also Published
Notice / circular in the Hotel inside. As wellNotice / circular in the Hotel inside. As well
as send the frequent email to the all otheras send the frequent email to the all other
Departments for Recruit new employee (forDepartments for Recruit new employee (for
vacant positions only ) on the basis ofvacant positions only ) on the basis of
different department Headdifferent department Head
acknowledgement of HR policy of the PPHRacknowledgement of HR policy of the PPHR
Hotel Group. In this initial process onlyHotel Group. In this initial process only
existing staffs (Casual / Contractual ) areexisting staffs (Casual / Contractual ) are
able to apply throw the valid Signature ofable to apply throw the valid Signature of
the relevant department head against ofthe relevant department head against of
the relevant posts Job Description & Jobthe relevant posts Job Description & Job
Specification for the particular vacant orSpecification for the particular vacant or
Level of the job post.Level of the job post.
The Pan Pacific Sonargaon Dhaka Hotel followed theThe Pan Pacific Sonargaon Dhaka Hotel followed the
external recruiting procedure for hire the rightexternal recruiting procedure for hire the right
personnel for the company from among thepersonnel for the company from among the
candidates or applicants. They followed the Twocandidates or applicants. They followed the Two
Major & Highly effective sources such as-Major & Highly effective sources such as-
One is Publish Recruiting Advisement in NationalOne is Publish Recruiting Advisement in National
Top Newspaper ( for the Top & Mid LevelTop Newspaper ( for the Top & Mid Level
Management / Personnel)Management / Personnel)
Second is Online Agencies ( Bd Jobs, Chakkri.com,Second is Online Agencies ( Bd Jobs, Chakkri.com,
Jobs BD etc)Jobs BD etc)
External
Recruiting
External
Recruiting
Selection ProcedureSelection Procedure
Selection ProcedureSelection Procedure
Viva BoardViva Board
Mid-LevelMid-Level
ManagementManagement
Top-Level Management
PPSD ObservationPPSD Observation
Recruitment and selection of
appropriate staffs is one of the most
important and costly investments of any
organization.
Recruiting people who can demonstrate
their ability to make a contribution to
the organization is essential to future
success. Pan Pacific Sonargaon Dhaka
Human Resource (HR) updates their Job
circulation of the each post’s vacancy in
the Hotel’s forecast based. The hotel
regular updates the new job
replacement but They didn’t get The all
time best qualified & Skilled Candidates
if Meet Or Exceeds The
minimum requirements
RecommendationRecommendation
1)Pan Pacific Sonargaon Dhaka Human Resource (HR) management still follow the former
Labor Act 2006 & it should be upgraded to 2016 Labor law of Bangladesh Govt.
2)Traditionally the Hotel authority accept the Written CV’s for the relevant Job & The
Authority Collect CV’s throw hand to hand but In today’s modern time most of the Hotels
are develop the online job application system.
3)It is established early on 1981 Pan Pacific Sonargaon Dhaka’s old Architect Layout so in
this case, The hotel should be renovation in 20th
century prospect.
4)The Pan Pacific Hotel group initially renovation in its minor one of the areas & that’s
not enough for good businesses.
5)The Hotel group presently run the competitive business with other Leading Five star
hotels but it may face soon a Crises with newly fully renovated InterContinental Hotel
( former Ruposhi Bangla Hotel)
6)The Hotel has International Brand image but in outside image sometimes look like very
ordinary /general hotel so Management should be focus on it & modify it.
References
1. https://www.google.com/
2. https://www.jagojobs.com/hotel-restaurant/32375
3. https://www.panpacific.com/en/about/about-our-group.html
4. http://www.businessexpress24.com/training/trainings/viewPublicDetails/46
5. http://www.jobsbd.com/index.php?r=jobs/view&id=87239
6. https://www.panpacific.com/en/careers/current-jobs/human-capital---development-
coordinator.html#.WsCsfojwa1s
7. http://hotjobs.bdjobs.com/jobs/sonargaon/sonargaon93.htm
8. http://www.businessdictionary.com/definition/recruitment.html
HRM
Presentation
HRM
Presentation
You Are watching….
Pan Pacific In Pictures
Pan Pacific Dhaka
Pan Pacific Dhaka
ChitraChitra
Seating CapacitySeating Capacity
 Theater Style - 50
Seating CapacitySeating Capacity
 Theater Style – 125
Round Table - 80
Seating CapacitySeating Capacity
this Venue is Suitable for the 
The biggest Board of Directors 
Meetings with Food Services.
Nirala
AV Equipment –   Audio Visual 
Equipment / Slide Projector /  
Overhead Projector are Suitable
Ciao BistroCiao Bistro
Former Favourite Italian RestaurantsFormer Favourite Italian Restaurants
Seating Capacity:Seating Capacity:
Banquet >> 1000Banquet >> 1000
Theater >> 3000Theater >> 3000
Final Stage ofFinal Stage of
PresentationPresentation
HRM
Presentation
2018
HRM
Presentation
2018
FEEDBACKFEEDBACK
42
Presentation
THANK
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Pan Pacific Sonargaon Dhaka : Recruiting & Hiring Procedure (Human Resource HR)

  • 1.
  • 2. RECRUITING & SELECTIONRECRUITING & SELECTION PROCEDURE OFPROCEDURE OF THE HOTEL PANTHE HOTEL PAN PACIFIC SONARGAON DHAKAPACIFIC SONARGAON DHAKA Presented by - Fazlea Allahie
  • 5. About Myself Coming up - Objectives Studying on: Program:  B. A. in Tourism & Hotel Management (Evening) Fazlea Allahie StudentStudent Batch – 31st ID No: 2502163102 BTHM: Evening
  • 6. Assignment: “RECRUITING & SELECTION PROCEDURE OF THE HOTEL PAN PACIFIC SONARGAON,  DHAKA“ PROGRAM - BTHM – EVENING COURSE CODE & TITLE: IHT-211_ HRM IN HOTEL AND TOURISM DEPARTMENT OF TOURISM & HOSPITALITY MANAGEMENT IBAIS UNIVERSITY, DHAKA
  • 9. ObjectiveObjective About HotelAbout Hotel The Pan Pacific Hotels GroupThe Pan Pacific Hotels Group RecruitingRecruiting Internal RecruitingInternal Recruiting External RecruitingExternal Recruiting Selection ProcedureSelection Procedure Company ObservationCompany Observation Recommendation In ConsiderRecommendation In Consider CourtesyCourtesy ReferencesReferences FeedbackFeedback HRMHRM PresentationPresentation HRMHRM PresentationPresentation
  • 10. RECRUITING & SELECTIONRECRUITING & SELECTION PROCEDURE OFPROCEDURE OF THE HOTEL PANTHE HOTEL PAN PACIFIC SONARGAON DHAKAPACIFIC SONARGAON DHAKA Presented by - Fazlea Allahie
  • 11. The Pan PacificThe Pan Pacific Hotels GroupHotels Group The Pan PacificThe Pan Pacific Hotels GroupHotels Group
  • 12.
  • 13. The Pan Pacific Sonargaon Dhaka Hotel is a luxurious No.1 International & the finest 5-Star Hotel in Beautiful Bangladesh, is being operated by Pan Pacific Hotels Group, Singapore and a member of the Global Hotel Alliance (GHA) encompassing over 450 upscale and luxury hotels & resorts in different countries. About Hotel
  • 14. Pan Pacific Sonargaon Dhaka Hotel’s Location Address: Pan Pacific Sonargaon Dhaka 107 Kazi Nazrul Islam Avenue, Dhaka 1215, Bangladesh T: +880 2 5502 8008, +880 2 912 8008 | F: +880 2 913 8184 | Mobile: +8801713382638 | E: fbservice.dac@panpacific.com
  • 15. The Dhaka Hotel is Built in Year of 1981 under of State Owned Ministry of Civil Aviations (MOCA) Establishment Pacific Rim Region Pan Pacific Hotels Is A Leading Brand In Asia And The Pacific Rim. It Operate 22 Hotels In 12 More Countries In The Pacific Rim Region. Like Australia, Bangladesh, China, Indonesia, Myanmar Canada & United States. Brand Name & Marketing In 1975 Tokyu Hotels International (Tokyu Group) Established Its Marketing Identity & Sales Network & Brand Name by – “Pan Pacific”. Emerald Management Company & Merge In 1983 Tokyu Hotels International Established The Emerald Management Company. In 1989 Tokyu Hotels International & EMC Merged to become Pan Pacific Hotels & Resort at the same Year Travelers’ Palm Logo is Use for the Hotel Group.
  • 16. In 2007 PPHR Become A Founding Member Of The “Global Hotel Alliance “ (GHA) The World’s Largest Alliance Of Independent Hotel Brands Across 78 More Countries
  • 17. In 2007 UOL Group Limited acquire (fully) Pan Pacific Hotels & Resorts From Tokyu Group & Renamed Pan Pacific Hotels Group. Headquarter is Singapore
  • 18. Key HighlightsKey Highlights Type - Brand Hotel Brand Group- Pan Pacific Hotels and Resorts Rating – 4.5 Distance From Airport - 14 Kilometers Year Built - 1981 Number of Total Rooms - 277 Number of Meeting Rooms - 8 Operated by – Pan Pacific Management Property Owned / Owner – MOCA
  • 19. RECRUITING &RECRUITING & SELECTION PROCEDRESELECTION PROCEDRE OF HOTEL PAN PACIFICOF HOTEL PAN PACIFIC SONARGAONSONARGAON HRM Presentation HRM Presentation
  • 20. Recruiting ?Recruiting ? HRM Presentation HRM Presentation Recruiting is the process of finding and hiring the best-qualified candidate (from within or outside of an organization) for a job opening, in a timely and cost effective manner. The recruitment process includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, hiring, and integrating the new employee to the organization.
  • 21. PPSD Major Three Level Recruitment HRM Presentation HRM Presentation
  • 23. RECRUITING & SELECTIONRECRUITING & SELECTION PROCEDURE OF THE HOTELPROCEDURE OF THE HOTEL PAN PACIFIC SONARGAONPAN PACIFIC SONARGAON DHAKADHAKA
  • 24. InternalInternal RecruitingRecruitingCafé Bazar Pan Pacific Sonargaon Dhaka HumanPan Pacific Sonargaon Dhaka Human ResourceResource (HR) Department(HR) Department make Noticemake Notice Issued on their Wall, The HR also PublishedIssued on their Wall, The HR also Published Notice / circular in the Hotel inside. As wellNotice / circular in the Hotel inside. As well as send the frequent email to the all otheras send the frequent email to the all other Departments for Recruit new employee (forDepartments for Recruit new employee (for vacant positions only ) on the basis ofvacant positions only ) on the basis of different department Headdifferent department Head acknowledgement of HR policy of the PPHRacknowledgement of HR policy of the PPHR Hotel Group. In this initial process onlyHotel Group. In this initial process only existing staffs (Casual / Contractual ) areexisting staffs (Casual / Contractual ) are able to apply throw the valid Signature ofable to apply throw the valid Signature of the relevant department head against ofthe relevant department head against of the relevant posts Job Description & Jobthe relevant posts Job Description & Job Specification for the particular vacant orSpecification for the particular vacant or Level of the job post.Level of the job post.
  • 25. The Pan Pacific Sonargaon Dhaka Hotel followed theThe Pan Pacific Sonargaon Dhaka Hotel followed the external recruiting procedure for hire the rightexternal recruiting procedure for hire the right personnel for the company from among thepersonnel for the company from among the candidates or applicants. They followed the Twocandidates or applicants. They followed the Two Major & Highly effective sources such as-Major & Highly effective sources such as- One is Publish Recruiting Advisement in NationalOne is Publish Recruiting Advisement in National Top Newspaper ( for the Top & Mid LevelTop Newspaper ( for the Top & Mid Level Management / Personnel)Management / Personnel) Second is Online Agencies ( Bd Jobs, Chakkri.com,Second is Online Agencies ( Bd Jobs, Chakkri.com, Jobs BD etc)Jobs BD etc) External Recruiting
  • 32. PPSD ObservationPPSD Observation Recruitment and selection of appropriate staffs is one of the most important and costly investments of any organization. Recruiting people who can demonstrate their ability to make a contribution to the organization is essential to future success. Pan Pacific Sonargaon Dhaka Human Resource (HR) updates their Job circulation of the each post’s vacancy in the Hotel’s forecast based. The hotel regular updates the new job replacement but They didn’t get The all time best qualified & Skilled Candidates if Meet Or Exceeds The minimum requirements
  • 33. RecommendationRecommendation 1)Pan Pacific Sonargaon Dhaka Human Resource (HR) management still follow the former Labor Act 2006 & it should be upgraded to 2016 Labor law of Bangladesh Govt. 2)Traditionally the Hotel authority accept the Written CV’s for the relevant Job & The Authority Collect CV’s throw hand to hand but In today’s modern time most of the Hotels are develop the online job application system. 3)It is established early on 1981 Pan Pacific Sonargaon Dhaka’s old Architect Layout so in this case, The hotel should be renovation in 20th century prospect. 4)The Pan Pacific Hotel group initially renovation in its minor one of the areas & that’s not enough for good businesses. 5)The Hotel group presently run the competitive business with other Leading Five star hotels but it may face soon a Crises with newly fully renovated InterContinental Hotel ( former Ruposhi Bangla Hotel) 6)The Hotel has International Brand image but in outside image sometimes look like very ordinary /general hotel so Management should be focus on it & modify it.
  • 34. References 1. https://www.google.com/ 2. https://www.jagojobs.com/hotel-restaurant/32375 3. https://www.panpacific.com/en/about/about-our-group.html 4. http://www.businessexpress24.com/training/trainings/viewPublicDetails/46 5. http://www.jobsbd.com/index.php?r=jobs/view&id=87239 6. https://www.panpacific.com/en/careers/current-jobs/human-capital---development- coordinator.html#.WsCsfojwa1s 7. http://hotjobs.bdjobs.com/jobs/sonargaon/sonargaon93.htm 8. http://www.businessdictionary.com/definition/recruitment.html
  • 36. Pan Pacific In Pictures Pan Pacific Dhaka Pan Pacific Dhaka
  • 39. Seating CapacitySeating Capacity this Venue is Suitable for the  The biggest Board of Directors  Meetings with Food Services. Nirala AV Equipment –   Audio Visual  Equipment / Slide Projector /   Overhead Projector are Suitable
  • 40. Ciao BistroCiao Bistro Former Favourite Italian RestaurantsFormer Favourite Italian Restaurants Seating Capacity:Seating Capacity: Banquet >> 1000Banquet >> 1000 Theater >> 3000Theater >> 3000
  • 41. Final Stage ofFinal Stage of PresentationPresentation HRM Presentation 2018 HRM Presentation 2018
  • 43.
  • 44.