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インターコンチネンタルホテルズグループ(IHG Fazlea Allahie
LINKEDIN INTERCONTINENTAL HOTELS GROUP® (IHG)
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 2InterContinental Hotels Group® (IHG)
INTRODUCTION
IHG® is one of the world’s leading hotel companies with more than 350,000 people working
across almost 100 countries to deliver Great Hotels Guests Love®. IHG has 5,221 Hotels
777,675 Rooms.
1.1 About IHG
InterContinental Hotels Group PLC, informally InterContinental Hotels or IHG, is a British
multinational hotels company headquartered in Denham, UK. IHG has over 766,000 rooms
and 5,174 hotels across nearly 100 countries. Its brands include Candlewood Suites, Crowne
Plaza, EVEN Hotels, Holiday Inn, Holiday Inn Express, Hotel Indigo, Hualuxe,
InterContinental, Kimpton Hotels and Resorts and Staybridge Suites. Of the 5174 hotels,
4321 operate under franchise agreements, 845 are managed by the company but separately
owned, and 8 are directly owned.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 3InterContinental Hotels Group® (IHG)
1.2 Basic Information / Profile
InterContinental Hotels Group PLC
Type Public
Traded as LSE: IHG
NYSE: IHG
FTSE 100 Component
Industry Conglomerate (Hotels)
Founded 2003 April 15 (origins trace back
to 1777)
Headquarters Denham,
Buckinghamshire, United
Kingdom
Key people Christopher Marshall (Chairman)
Keith Barr
(CEO)
Services Hospitality
Revenue $1,715 million (2016)
Operating $707 million (2016)
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 4InterContinental Hotels Group® (IHG)
income
Net income $417 million (2016)
Number of
employees
28,589 (2016)
Divisions Candlewood Suites
Crowne Plaza
Even Hotels
Holiday Inn
Holiday Inn Express
Hotel Indigo
IHG Army Hotels
InterContinental
Staybridge Suites
Website www.ihgplc.com
1.3 History of the InterContinental Hotels Group
Difficult beginnings
After the Second World War, jet-engine technology was just around the corner and, therefore,
civilian air travel would soon be within the reach of millions of people around the globe.
In 1946, Juan T. Trippe, the chairman and founder of Pan American World Airways (Pan
Am) with its headquarters in New York City anticipated the need for additional hotel
accommodation and decided to create, what is today known as, the InterContinental Hotels
Group.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 5InterContinental Hotels Group® (IHG)
Since 1933, in the early days of the first term of President Franklin Delano Roosevelt, the
U.S. government had decided to encourage business and travel within Latin America. Mutual
respect and trade should replace the image of the United States as the "big stick-carrying-
bully" from the north.
The Willard InterContinental, Washington D.C. Photo © InterContinental Hotels Group.
Roosevelt's Good Neighbor policy was accompanied by generous government loans with
attractive interest rates. The policy still needed vision and courage, however, and to
encourage the building of a hotel chain the help of a $25 million credit was enlisted from the
government in 1946. This amounted to 50% of the total project cost at a time when the cost
of a single 200-room hotel was the equivalent to the asking price of four of the latest
passenger aircraft models. Pan Am invested $50 million when it only had a net profit of $3
million. Among the key managers within the InterContinental Hotel Group was Byron
Calhoun, a self-made man, who at the age of 14 took his first job in a hotel. Having worked
for the Radisson Hotel in Minneapolis, together with a University of Chicago professor
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 6InterContinental Hotels Group® (IHG)
Discovery about the hotel industry years ahead of its time: "Employees only perform at their
best when they feel the security of knowing precisely what their jobs consist of, and why
each element of their work is necessary. Training was the key..."
The predominant user of an InterContinental Hotel was the medium-income business traveler.
In this sense, one-bedroom suites designed for extended stays and trunks full of clothing
would become obsolete. Instead, the new traveler would need basic comforts: cleanliness, a
good bed, reliable hot and potable water, a private bathroom, fast laundry, a valet service,
safe food, telephone and wire service provided in the guest's own language, all at an
affordable price for the business traveler and his company.
The plans for a Pan Am owned international hotel group almost ended on December 31, 1948
because the Pan Am board had set this as the deadline for terminating support for the hotel
company. The decision was reversed because just before Christmas in 1948, an
InterContinental manager finally managed to conclude a $4 million loan agreement with the
Colombian government for a 400-room hotel in Bogota. This ensured the continuation of the
project.
Years of Growth and Anecdotes
In the 1950s, the InterContinental Hotel Group quickly developed. First in the Americas and,
in the 1960s, it expanded to Europe, Asia and around the globe. In 1954, the group recorded
its first, admittedly small, profit. Many of the hotels were purpose-built and avant-garde at
the time of their construction. Today, some of the architecture is less appealing, but for many
years it was fashionable and InterContinental was considered the hotel of the future,
attracting not only businessmen and tourists, but also celebrities.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 7InterContinental Hotels Group® (IHG)
The De La Ville Hotel in Rome was one of the Grant Met hotels that joined the InterContinental portfolio in
1982. Photo © InterContinental Hotels Group.
The success of a hotel can also become a burden. In San Juan in the 1950s, for example, the
new InterContinental and its casino and show room, the Tropicoro, featured stars such as
Eartha Kitt, Harry Belafonte, Paul Anka as well as Marlene Dietrich accompanied by Burt
Bacharach. The island was always overbooked. It became such an attraction that the
management was forced to have guests sign a formal declaration at check-in confirming their
check-out date and their agreement to leave as scheduled; the hotel manager was repeatedly
forced to charter aircrafts, ferrying surplus guests to the InterContinental Embajador in the
Dominican Republic. The starlets aside, the political instability in some Latin American
countries was a factor for concern, some turbulences and even hotel closures here and there.
As for the future development of an InterContinental hotel in Frankfurt, the representative of
a prestigious, small, private Frankfurt bank was mindful of the accepted wisdom in banking
circles that "hotels are only profitable after the third bankruptcy" when they can be purchased
at a fraction of their initial cost.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 8InterContinental Hotels Group® (IHG)
Among famous investors in several InterContinental properties, for instance in Geneva and in
Ireland, names such as the American Countess Mona Bismarck, the French Baron Edmond de
Rothschild or the Prince Sadruddin Aga Khan, crop up.
Some InterContinental Hotels organize special events once a year. A remarkable one takes
place (or at least took place until the mid-1990s) at the InterContinental Medellin in
Columbia, which was opened in 1970 during the high growth years of the group. On
Journalists' Day, "La Maccarenita", a bullfight was staged in the hotel's own bullring. Local
journalists would take on young cows, not bulls, and cheer each other's style and bravery.
Changes of hands and fortunes
Then, in 1980 the world's airlines suffered the worst decline in traffic and earnings in their
history, resulting in drastic change at Pan Am. It sold its New York City headquarters, the
famous PanAm building. InterContinental was still making profit, but Pan Am was not only
in the red, but soon out of cash. Ten years later, Pan Am's demise finally became reality.
View from the fabulous spa and gym at the top floor of the InterContinental Warsaw. Photos © InterContinental
Hotels Group.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 9InterContinental Hotels Group® (IHG)
On September 10, 1981 Pan Am was forced to sell InterContinental with its 83 hotels (only 6
of them fully owned) in 47 countries for $0.5 billion to Grand Metropolitan, a major British
conglomerate, which had begun as a collection of London hotels which were put together by
Maxwell Joseph, a successful English property agent.
In 1988 Grand Met moved the InterContinental headquarters from New York City to
suburban Montvale, New Jersey. For most employees, commuting to New Jersey was
impossible. Even with generous relocation allowances by Grand Met only three people, from
the head office marketing group, remained; one from development; but not a single secretary.
And so, for the new staff, the learning curve was steep.
On December 15, 1988 Grand Met sold InterContinental to Saison, a group of Japanese
companies engaged primarily in retail trade (the flagship being the Seibu department stores)
for some $2.2 billion. A year later this deal would have been impossible and certainly not at
this price.
In April 1989 the airline SAS acquired 40% equity participation in the InterContinental
group. In 1990 the Montvale office was abruptly closed and the headquarters moved to
London's Devonshire House, which resulted in another immense loss of know-how, and the
desired net reduction in operating costs was also not achieved.
In 1991 the Iraqi invasion of Kuwait and "Operation Desert Storm" nearly brought
international travel to a standstill. In addition, the Japanese economy was in a recession. SAS
and Saison interests were too far apart. In early 1992 Saison reorganized its group and Seiyu
Ltd., a Saison Group company became the chief shareholder of InterContinental. In April
1992, Seiyu bought out the SAS position in InterContinental, which was reorganized again.
Inter-Continental Hotels and Resorts was introduced as the company's new corporate name
(the hyphen dropped later).
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 10InterContinental Hotels Group® (IHG)
In February 1998, Seiyu sold InterContinental Hotels and Resorts to the British Bass PLC for
$2.9 billion. InterContinental Hotels Group PLC was formed by the separation of Six
Continents PLC (previously Bass PLC) on April 15, 2003. The restaurants and pubs part of
Six Continents became Mitchells & Butlers PLC.
Today, InterContinental has still a good reputation and visited many of them. The hotels are
not uniform and each has its own style and flavor. In addition to the purpose-built structures,
which were often the most modern hotels in a city or even an entire country, visitor can find
gems of historic architecture: the small Amstel InterContinental in Amsterdam with its 2
Michelin-star restaurant or the Hotel de la Ville in Rome with terraces overlooking the eternal
city!
Intercontinental Wien, German article. View from the Stadtpark. Photos © InterContinental Hotels Group
Among the purpose-built InterContinental Hotels which the new one in Warsaw is a gem,
with its fitness studio and spa on the top floor. In 2004, the one in Hamburg offered gourmet
cuisine by a young ambitious chef. The InterContinental in Vienna - both in 2003 and in early
2007 - has had one of the liveliest, best accepted hotel bars and cafés, frequented by locals
and hotel guests alike.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 11InterContinental Hotels Group® (IHG)
Measured by the number of 3,600 hotels in over 100 countries offering over 537,000 hotel
rooms, the British InterContinental Hotels Group PLC is the world's largest hotel chain in
2007 - InterContinental Hotels & Resorts its flagship brand. Other hotel chains of the group
include Crowne Plaza and Holiday Inn.
Further reading and main source for this article: James E. Potter: A Room With A World
View: 50 Years of Inter-Continental Hotels and its People, 1946-1996. Weidenfeld &
Nicolson, London, 1996, 240 p.
1.4 Bass Hotels
The origins of InterContinental Hotels Group can be traced back to 1777, when William Bass
established the Bass Brewery in Burton-upon-Trent. In 1876, its red triangle logo was the
first ever trademark registered in the United Kingdom.
In 1989, the British Government limited the number of pubs which brewers could directly
own, resulting in Bass investing in the expansion of its small line of hotels. In 1990, it
purchased Holiday Inn International from shareholders and expanded into North America.
1.5 InterContinental
Pan American Airways founder Juan Trippe established the InterContinental brand as a
division of PanAm and opened the first hotel in Belém, Brazil in 1946. On August 19, 1981,
PanAm sold holding company InterContinental Hotels Corporation (IHC) to UK-based Grand
Metropolitan for $500 million. As GrandMet focused its core business and expanded into fast
food through the purchase of Burger King, it sold IHC to Japanese-based Saison Group in
1988.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 12InterContinental Hotels Group® (IHG)
In March 1998, Saison Group sold IHC to British brewery Bass, which traces its roots back to
1777, when William Bass established the Bass Brewery in Burton-upon-Trent. In 1988, in
reaction to the British government limiting the number of pubs which brewers could directly
own, Bass invested in the expansion of its small line of hotels. In 2000, Bass sold its brewing
assets (and the rights to the Bass name) to the major Belgian brewer Interbrew for £2.3
billion and changed its name to Six Continents.
In 2003, the independent corporation InterContinental Hotels Group (IHG) was created after
Six Continents split into two companies: Mitchells & Butlers took control of the restaurant
asset and IHG focusing on hotels and soft drinks. IHG retained Britvic, the soft drinks
division, until December 2005 when it sold its interest in the company by an initial public
offering. In April/May 2014 the company reportedly rejected a $10 billion takeover bid from
an unknown suitor, believed to be Starwood.
OPERATIONS
2.1 Global Operations
IHG, (InterContinental Hotels Group) is a global organization with a broad portfolio of
twelve hotel brands that operates hotels in three different ways - as a franchisor, a manager,
and on an owned and leased basis. Franchising is the largest part of business, with over 4,300
hotels under franchise agreements. The franchisee owns the hotel and is a licensee of the
brands. Additionally, 845 hotels operate under a management contract, whereby IHG
oversees all operations while the franchisee owns the physical asset. The remaining hotels in
the IHG portfolio are owned and operated by IHG. http://development.ihg.com/
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 13InterContinental Hotels Group® (IHG)
IHG supports each property around the globe by balancing regional leadership with local,
personalized service. With teams spread throughout the world, make sure that all IHG
branded hotels get the hands-on support to fit their market and guest needs. IHG has regional
offices in major markets around the world, including our global headquarters in Denham,
England, our Americas office in Atlanta, Georgia, and regional offices in Singapore and
Shanghai.http://development.ihg.com/documents/7741040/9157505/Development+Marketing
+brochure+2017/315c6d66-fc14-4a1a-813d-ad6d0fb12afa
2.2 Regional Headquarters
Global headquarters and Europe office
InterContinental Hotels Group PLC
Broadwater Park
Denham
Buckinghamshire
UB9 5HR
UK
Telephone: +44 (0) 1895 512000
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 14InterContinental Hotels Group® (IHG)
America’s office
InterContinental Hotels Group
3 Ravinia Drive
Suite 100 Atlanta
Georgia 30346-2149
US
Telephone: +1 770 604 2000
Asia, Middle East and Africa office
230 Victoria Street
#13-00 Bugis Junction Towers
Singapore 188024
Telephone: +65 6395 6166
Fax: +65 6395 6000
Greater China office
22nd Floor, Citigroup Tower
No. 33, Huayuanshiqiao Road
Pudong New Area 200120
Shanghai, PR China
Telephone: +86 (21) 2893 3388, Fax: +86 (21) 2893 3399
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 15InterContinental Hotels Group® (IHG)
2.3 InterContinental Hotels Group Boosts Profits Gains in the Americas
The U.S. is London-based InterContinental Hotel Group’s largest region so that helped offset
a falloff in France, for example, after the wave of terrorism. Brexit, too, could help IHG trim
infrastructure/management costs.
— Dennis Schaal
InterContinental Hotels Group PLC, owner of the Holiday Inn and Crowne Plaza brands, said
first-half earnings rose as a resilient U.S. market made up for slowdowns in other regions.
Operating profit before one-time items climbed 2.1 percent to $344 million, with gains in the
Americas driving growth, the Denham, England-based Company said in a statement on
Tuesday. That beat a $332.9 million average estimate by seven analysts in a Bloomberg
survey. Revenue fell 8.4 percent to $838 million after the company sold properties in Paris
and Hong Kong.
“Despite the uncertain environment in some markets, we remain confident in the outlook for
the remainder of the year,” Chief Executive Officer Richard Solomons said in the statement.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 16InterContinental Hotels Group® (IHG)
Demand for European hotel rooms has been hit by traveler uncertainty in the wake of terrorist
attacks in France and an attempted coup in Turkey. Accor SA, Europe’s biggest hotel
operator, said last week that first-half profit fell 4 percent partly due to its French business.
The Americas region accounts for more than half of InterContinental’s sales.
Operating profit in Europe fell 5.6 percent to $34 million — hurt partly by the sale of the
InterContinental Paris Le Grand last year — with revenue per available room in Paris
dropping 19.5 percent. In the Middle East, revenue per available room was down 8 percent
due to the ongoing impact of low oil prices. In the Americas, profit rose 6.1 percent to $313
million.
“Favorable economic fundamentals and historically modest levels of new supply in the U.S.
continue to support growth in our largest region, where demand continues to be at an all-time
high,” InterContinental said.
The company said it’s increasing its interim dividend by 9 percent to 30 cents per share.The
U.K.’s vote to leave the European Union may help InterContinental achieve administrative
savings, it said.
“With a substantial proportion of central costs denominated in sterling, we would even
benefit at a profit level if the post-referendum sterling exchange rate is maintained,” the
company said, noting that only a small portion of its hotels are located in the U.K.
InterContinental, which has about 750,000 rooms in about 100 countries, lost its ranking as
the world’s biggest hotel company after a wave of consolidation created increasingly large
competitors. Marriott International Inc. completed its acquisition of Starwood Hotels &
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 17InterContinental Hotels Group® (IHG)
Resorts Worldwide Inc. this year Editor’s Note: Marriott’s acquisition of Starwood has not
been finalized and awaits antitrust approval from China; it has not yet closed and therefore
IHG is still, technically, the world’s biggest hotel company, and Accor bought the owner of
the upscale Fairmont, Raffles and Swissotel brands.
Investors spent $85 billion on hotel deals last year, 50 percent more than in 2014, according
to data compiled by Jones Lang LaSalle Inc. InterContinental conducted talks with financial
advisers about whether to sell itself or combine with a competitor, people with knowledge of
the matter said in November.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 18InterContinental Hotels Group® (IHG)
2.4 InterContinental Hotels Group Europe
The European Development team is based at IHG's Global HQ in Denham,
Buckinghamshire. An extensive field based team of developers have all the required skills
and experience to provide specific advice on any hotel development projects.
 662hotels
 107,340rooms
 with 134hotels in the pipeline
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 19InterContinental Hotels Group® (IHG)
2.5 InterContinental Hotels Asia Middle East Africa
InterContinental® Hotels & Resorts
Bahrain
InterContinental Regency Bahrain
Egypt
InterContinental Resort Taba Heights
InterContinental The Palace Port Ghalib Resort
InterContinental Cairo Citystars
InterContinental Semiramis
India
InterContinental Marine-Drive Mumbai
Jordan
InterContinental Amman Jordan
InterContinental Resort Aqaba
Kenya
InterContinental Nairobi
Kingdom of Saudi Arabia
InterContinental Dar Al Hijra Madinah
InterContinental Dar Al Iman Madinah
Dar Al Tawhid InterContinental Makkah
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 20InterContinental Hotels Group® (IHG)
Lebanon
InterContinental Le Vendome Beirut
InterContinental Phoenicia Beirut
InterContinental Mzaar Mountain Resort & Spa
Mauritius
InterContinental Mauritius Resort Balaclava Fort
Nigeria
InterContinental Lagos
United Arab Emirates
InterContinental Abu Dhabi
Zambia
InterContinental Lusaka
Crowne Plaza® Hotels & Resorts
Bahrain
Crowne Plaza Manama Bahrain
Egypt
Crowne Plaza Sahara Oasis Port Ghalib Resort
Crowne Plaza Sahara Sands Port Ghalib Resort
India
Crowne Plaza Gurgaon
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 21InterContinental Hotels Group® (IHG)
Crowne Plaza New Delhi Okhla
Crowne Plaza Rohini
Crowne Plaza Greater Noida
Crowne Plaza Mayur Vihar
Crowne Plaza Kochi
Jordan
Crowne Plaza Amman
Crowne Plaza Jordan - Dead Sea Resort
& Spa
Kingdom of Saudi Arabia
Crowne Plaza Madinah
Kuwait
Crowne Plaza Kuwait
Lebanon
Crowne Plaza Beirut
Oman
Crowne Plaza Sohar
Crowne Plaza Duqm
Crowne Plaza Resort Salalah
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 22InterContinental Hotels Group® (IHG)
United Arab Emirates
Crowne Plaza Abu Dhabi
Holiday Inn®
Hotels & Resorts
India
Holiday Inn Delhi Airport
Holiday Inn New Delhi Mayur Vihar Noida
Holiday Inn Mumbai International Airport
Holiday Inn Cochin
Holiday Inn Pune Hinjewadi
Holiday Inn Jaipur City Centre
Jordan
Holiday Inn Amman
Holiday Inn Resort Dead Sea
Kuwait
Holiday Inn Kuwait Downtown
Holiday Inn Kuwait Salmiyah
Lebanon
Holiday Inn Beirut Dunes
Oman
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 23InterContinental Hotels Group® (IHG)
Holiday Inn Muscat Al Seeb
United Arab Emirates
Holiday Inn Abu Dhabi
Holiday Inn Express® Hotels & Resorts
India
Holiday Inn Express Chennai Mahindra World City
Staybridge Suites®
Lebanon
Staybridge Suites Beiru
2.6 Discover the Vibrant Facets of Southeast Asia
It’s always a good time to visit Southeast Asia, a vibrant region steeped in culture and
contrasts. From the ancient temples in Thailand to the futuristic architecture in Singapore, be
amazed by the variety of experiences the region has to offer.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 24InterContinental Hotels Group® (IHG)
Start with a journey to Indonesia’s cultural capital, Yogyakarta, where visitor can experience
fascinating puppet shows, cultural performances and more. Be sure to visit the magnificent
Borobudur, the world’s biggest Buddhist monument just an hour’s drive from the city. If
visitor’ seeking a beach escapade, make way to Bali where can find the best surf spots at
Uluwatu or watch a golden sunset at the Seminyak beach.
Stay with in Ho Chi Minh City for an authentic Vietnam travel discovery. Crawl through the
famous Cu Chi tunnels, get a dose of local history at the many museums and savor a cup of
robust Vietnamese coffee. Journey up north to Ha Long Bay and be awed by emerald waters
and a stunning seascape of limestone islets.
Wrap up Southeast Asia adventure in Singapore, an urban jungle full of activities for the
whole family. Learn about local history and culture at the Singapore Museum, step into a
horticultural oasis at Gardens by the Bay and get a bird’s eye view of the city from the
Singapore Flyer. Stay right in the center of it all at Singapore. To enjoy the best of Southeast
Asia travels, choose among our Southeast Asia hotels and resorts located throughout the
region.
2.7 IHG - Greater China
IHG now has six differentiated hotel brands in Greater China to cater to the varying needs of
its customers:
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 25InterContinental Hotels Group® (IHG)
Address:
Greater China office
2nd Floor, Citigroup Tower, No. 33
Huayuanshiqiao Road, Pudong New Area
200120 Shanghai, PR China
InterContinental® Hotels & Resorts is the
first truly international luxury hotel brand in
the world with each hotel designed to offer a
unique experience. With great amenities and
superb taste, InterContinental® Hotels &
Resorts pays attention to minute details to
fully meet the needs of guests. The thoughtful service, including concierge and 24-hour butler
service, has been widely recognised, earning InterContinental the name of Best Hotel Chain
by Business Traveller (Europe) magazine. It has 33 Hotels are Open & 19 Hotels are
Pipeline.
Hotel Indigo® is the industry’s first branded boutique hotel, combining the convenience and
consistency of a branded hotel with the unique design and service personality of a boutique.
At Hotel Indigo®, guests can enjoy a unique lodging experience with the distinctive design
and intimate service of a boutique hotel that also offers the reliability and peace of mind of
staying with InterContinental Hotels Group.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 26InterContinental Hotels Group® (IHG)
Crowne Plaza® Hotels & Resorts is the world’s fastest growing upscale brands, ideal for
business meetings and social interactions that provides comfortable, quality meeting facilities
and business technology for business and leisure travellers, including “Meeting Success”
services. This has 72 Hotels Open now & 45 Hotels in Pipeline.
Holiday Inn® Hotels & Resorts is one of the most widely recognised lodging brands in the
world known for its kind service. Its comfortable and affordable hotel accommodations make
it the largest mid-market hotel brand in Greater China.
Holiday Inn Express® is one of the fastest growing hotels around the world. It’s a fresh,
clean, uncomplicated hotel choice offering comfortable and affordable hotel accommodations
with kind, fast and reliable high standard services throughout the world for both business and
leisure travelers.
HUALUXE®
Hotels and Resorts is the industry’s first hotel brand designed for the Chinese
consumer. The launch of HUALUXE®
Hotels and Resorts is based on a deep understanding
of Chinese market and its consumers.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 27InterContinental Hotels Group® (IHG)
2.8 Iconic Properties (China IHG)
1. InterContinental Shanghai Ruijin
This is the first heritage hotel under the
InterContinental Brand in Greater China. With
nearly a century of history, the hotel re-opens as
one of the world’s most iconic landmarks.
2. InterContinental One Thousand Island Lake
Discover the scenic elegance of Xian Shan
Peninsula, aptly named ‘the flower and fruit
mountain’, renowned for its karst mountains, caves
and abundant flora. Guest will find every luxury at
this resort from the private yacht club and international standard 18-hole golf course to the
beautifully landscaped gardens and heated indoor
swimming pool.
3. InterContinental Resort Jiuzhai Paradise
This Jiuzhai hotel is an intimate upcountry retreat
nestled high in the mountains, featuring design
reminiscent of an ancient city protected under a
glass atrium.
4. Hotel Indigo Shanghai on the Bund
It is the first Hotel Indigo® in Asia Pacific, sits
alongside the Huangpu River with a few minutes’
walk to the old Shanghai city.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 28InterContinental Hotels Group® (IHG)
5. Crowne Plaza Resort Xishuangbanna
Located on the edge of picturesque Jinghong
City, the hotel is a unique set amidst the stunning
natural beauty of Southern Yunnan Province, a
destination rich in folklore, rain forests, rare
plants, exotic wildlife and a tropical winter-less
climate.
6. Holiday Inn Resort Changbaishan
The hotel is located in the heart of
Changbaishan International Resort in Jilin
Province which is 12km from the
Changbaishan International Airport. The
“Fuying” highway makes great connection
with major cities like Changchun and
Shenyang. It is an ideal destination for
entertainment and relaxation.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 29InterContinental Hotels Group® (IHG)
INTERCONTINENTAL HOTELS BRANDS
3.1 Popular IHG Brands
Great Hotels Guests Love. IHG have 12 brands in their family, spanning 5,000 hotels in
nearly 100 territories and countries.
The develop brands to respond to guests' needs. From heritage Holiday Inn, which Kemmons
Wilson opened after being unable to find an affordable, comfortable hotel for the family, to
our newest addition, HUALUXE Hotels and Resorts®, the first premium international hotel
brand designed specifically for Chinese consumers? They are dedicated to those who
appreciate and enjoy The InterContinental Life – the glamour and exhilaration of fascinating
places, mixed with our international know-how and local cultural wisdom.
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PAGE 30InterContinental Hotels Group® (IHG)
3.2 InterContinental
InterContinental Hotels & Resorts has over 180 hotels, located in more than 60 countries
across the globe. In operation for over 70 years, the Intercontinental brand is one of the
world’s major luxury hotel and resort brands.
Industry Hotels
Founded April 4, 1946
Headquarters Denham,
Buckinghamshire, United
Kingdom
Number of
locations
180 hotels & resorts
Area served Global
Owner InterContinental Hotels Group
Website ihg.com
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PAGE 31InterContinental Hotels Group® (IHG)
Responsible Business
InterContinental Hotels & Resorts use the IHG Green Engage system, an online sustainability
management system that tracks a hotel’s environmental performance and recommends ways
to improve it. The hotel chain also uses Green Engage tools to help their hotels and resorts
reduce energy consumption by up to 25%. Its Shelter in a Storm program involves the receipt
of guidance on when and how best to respond when disasters occur. When a disaster occurs,
funds from the IHG Shelter Fund can be allocated to enable hotels to support their guests,
employees and the local community with financial support, supplies and accommodation.
The brand also operates an IHG Academy that schools local people to develop skills for
work.
3.3 InterContinental Worldwide (Chain & Brand)
North America - Canada
 InterContinental Montreal
 InterContinental Toronto Centre
 InterContinental Toronto Yorkville
Mexico
 InterContinental Presidente Cancun Resort
 InterContinental Presidente Cozumel Resort Spa
 InterContinental Presidente Guadalajara
 InterContinental Presidente Merida
 InterContinental Presidente Mexico City
 InterContinental Presidente Puebla
 InterContinental Presidente Santa Fe Mexico
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PAGE 32InterContinental Hotels Group® (IHG)
United States
 InterContinental Alliance Resorts The Palazzo Las Vegas
 InterContinental Alliance Resorts The Venetian Las Vegas
 InterContinental At Doral Miami
 InterContinental Boston
 InterContinental Buckhead Atlanta
 InterContinental Chicago Magnificent Mile
 InterContinental Cleveland
 InterContinental Dallas
 InterContinental Kansas City At The Plaza
 InterContinental Los Angeles Century City
 InterContinental Los Angeles Downtown
 InterContinental Mark Hopkins San Francisco
 InterContinental Miami
 InterContinental Milwaukee
 InterContinental Minneapolis - St. Paul Airport
 InterContinental New Orleans
 InterContinental New York Barclay
 InterContinental New York Times Square
 InterContinental Saint Paul Riverfront
 InterContinental San Francisco
 InterContinental Stephen F. Austin
 InterContinental Suites Hotel Cleveland
 InterContinental The Clement Monterey
 InterContinental The Willard Washington D.C.
 InterContinental Washington D.C. - The Wharf
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PAGE 33InterContinental Hotels Group® (IHG)
South America
Argentina
 InterContinental Buenos Aires
 InterContinental Mendoza
Brazil
 InterContinental Sao Paulo
Chile
 InterContinental Santiago
Colombia
 InterContinental Cali
 InterContinental Cartagena de Indias
 InterContinental Medellin
Venezuela
 InterContinental Maracaibo
 InterContinental Tamanaco Caracas
Australasia / Oceania
Australia
 InterContinental Adelaide
 InterContinental Melbourne
 InterContinental Perth City Centre
 InterContinental Sanctuary Cove Resort
 InterContinental Sydney
 InterContinental Sydney Double Bay
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PAGE 34InterContinental Hotels Group® (IHG)
Fiji Islands
 InterContinental Fiji Golf Resort & Spa
French Polynesia/Tahiti
 InterContinental Bora Bora Resort Thalasso Spa
 InterContinental Le Moana Bora Bora
 InterContinental Resort And Spa Moorea
 InterContinental Resort Tahiti
New Zealand
 InterContinental Wellington
Middle East
Bahrain
 InterContinental Bahrain
Egypt
 InterContinental Cairo Semiramis
 InterContinental Citystars Cairo
Jordan
 InterContinental Amman (Jordan)
 InterContinental Aqaba (Resort Aqaba)
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PAGE 35InterContinental Hotels Group® (IHG)
Lebanon
 InterContinental Le Vendome Beirut
 InterContinental Mzaar (Mountain Resort & Spa)
 InterContinental Phoenicia Beirut
Oman
 InterContinental Muscat
Qatar
 InterContinental Doha
 InterContinental Doha - The City
 InterContinental Doha Residences
Saudi Arabia
 InterContinental Abha
 InterContinental Al Ahsa
 InterContinental Al Jubail
 InterContinental Al Khobar
 InterContinental Dar Al Hijra Madinah
 InterContinental Dar Al Tawhid Makkah
 InterContinental Jeddah
 InterContinental Madinah-Dar Al Iman
 InterContinental Riyadh
 InterContinental Taif
United Arab Emirates
 InterContinental Abu Dhabi
 InterContinental Dubai - Festival City
 InterContinental Dubai Marina
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PAGE 36InterContinental Hotels Group® (IHG)
 InterContinental Fujairah Resort
 InterContinental Residence Suites Dubai F.C.
Central-America / Caribbean
Costa Rica
 InterContinental Costa Rica at Multiplaza Mall
Dominican Republic
 InterContinental Real Santo Domingo
El Salvador
 InterContinental San Salvador-Metrocentro Mall
Guatemala
 InterContinental Real Guatemala
Honduras
 InterContinental Real San Pedro Sula
 InterContinental Tegucigalpa at Multiplaza Mall
Nicaragua
 InterContinental Managua at Metrocentro Mall
Panama
 InterContinental Miramar Panama
Puerto Rico
 InterContinental San Juan
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PAGE 37InterContinental Hotels Group® (IHG)
Asia Pacific
Bangladesh
 InterContinental Dhaka
Cambodia
 InterContinental Phnom Penh
China (People's Republic)
 InterContinental Beijing Beichen
 InterContinental Beijing Financial Street
 InterContinental Beijing Sanlitun
 InterContinental Century City Chengdu
 InterContinental Changsha
 InterContinental Chengdu Global Center
 InterContinental Chongqing
 InterContinental Dalian
 InterContinental Foshan
 InterContinental Fuzhou
 InterContinental Guangzhou Exhibition Center
 InterContinental Hangzhou
 InterContinental Heilong Lake
 InterContinental Huizhou Resort
 InterContinental Jinan City Center
 InterContinental Kunming
 InterContinental Lhasa Paradise
 InterContinental Lijiang Ancient Town Resort
 InterContinental Nanjing
 InterContinental Nantong
 InterContinental Ningbo
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PAGE 38InterContinental Hotels Group® (IHG)
 InterContinental OneThousand Island Lake Resort
 InterContinental Qingdao
 InterContinental Resort Jiuzhai Paradise
 InterContinental Sancha Lake
 InterContinental Sanya Haitang Bay Resort
 InterContinental Sanya Resort
 InterContinental Shanghai Expo
 InterContinental Shanghai NECC
 InterContinental Shanghai Pudong
 InterContinental Shanghai Puxi
 InterContinental Shanghai Ruijin
 InterContinental Shenzhen
 InterContinental Shijiazhuang
 InterContinental Suzhou
 InterContinental Taiyuan
 InterContinental Tangshan
 InterContinental TianjinYujiapuHotel&Residences
 InterContinental Wuhan
 InterContinental Wuxi
 InterContinental Xishuangbanna Resort
Hong Kong
 InterContinental Grand Stanford Hong Kong
 InterContinental Hong Kong
India
 InterContinental Chennai Mahabalipuram Resort
 InterContinental Marine Drive-Mumbai

© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 39InterContinental Hotels Group® (IHG)
Indonesia
 InterContinental Bali Resort
 InterContinental Bandung Dago Pakar
Japan
 InterContinental Osaka
 InterContinental Tokyo Bay
 InterContinental Yokohama Grand
 InterContinental-ANA Ishigaki Resort
 InterContinental-ANA Manza Beach Resort
 InterContinental-ANA The Strings Tokyo
 InterContinental-ANA Tokyo
Korea, Republic
 InterContinental Alpensia Pyeongchang Resort
 InterContinental Grand Seoul Parnas
 InterContinental Seoul Coex
Malaysia
 InterContinental Kuala Lumpur
Singapore
 InterContinental Singapore
 InterContinental Singapore Robertson Quay
Thailand
 InterContinental Bangkok
 InterContinental Hua Hin Resort
 InterContinental Pattaya Resort
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PAGE 40InterContinental Hotels Group® (IHG)
 InterContinental Samui Baan Taling Ngam Resort
Vietnam
 InterContinental Hanoi Westlake
 InterContinental Danang Sun Peninsula Resort
 InterContinental Hanoi Landmark72
 InterContinental Nha Trang
 InterContinental Phu Quoc Long Beach Resort
 InterContinental Saigon
 InterContinental Saigon Residences
Africa
Kenya
 InterContinental Nairobi
Mauritius
 InterContinental Resort Mauritius
Nigeria
 InterContinental Lagos
South Africa
 InterContinental Johannesburg O.R.Tambo Airport
 InterContinental Johannesburg Sandton Towers
Zambia
 InterContinental Lusaka
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PAGE 41InterContinental Hotels Group® (IHG)
Europe
Austria
 InterContinental Vienna
Bulgaria
 InterContinental Sofia
Czech Republic
 InterContinental Prague
France
 InterContinental Bordeaux - Le Grand Hotel
 InterContinental Carlton Cannes
 InterContinental Marseille - Hotel Dieu
 InterContinental Paris - Avenue Marceau
 InterContinental Paris - Le Grand
Germany
 InterContinental Berlin
 InterContinental Dusseldorf
 InterContinental Frankfurt
Greece
 InterContinental Athenaeum Athens
Hungary
 InterContinental Budapest
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PAGE 42InterContinental Hotels Group® (IHG)
Ireland
 InterContinental Dublin
Israel
 InterContinental David Tel Aviv
Kazakhstan
 InterContinental Almaty
Malta
 InterContinental Malta
Netherlands (Holland)
 InterContinental Amstel Amsterdam
Poland
 InterContinental Warsaw
Portugal
 InterContinental Estoril
 InterContinental Lisbon
 InterContinental Porto - Palacio das Cardosas
Romania
 InterContinental Bucharest
Russia
 InterContinental Moscow - Tverskaya
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 43InterContinental Hotels Group® (IHG)
Slovenia
 InterContinental Ljubljana
Spain
 InterContinental Madrid
 InterContinental Mar Menor Golf Resort & Spa
Switzerland
 InterContinental Davos
 InterContinental Geneve
Turkey
 InterContinental Istanbul
Ukraine
 InterContinental Kiev
United Kingdom
 InterContinental London - The O2
 InterContinental London Park Lane
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 44InterContinental Hotels Group® (IHG)
3.4 HUALUXE® Hotels and Resorts
HUALUXE® is the first international luxury hotel brand from InterContinental Hotels Group
tailored for Chinese guests. To our guests, HUALUXE® is the Chinese hospitality solution
underpinned by internationally renowned consistency that’s supported by four principles;
chinese etiquette, status recognition, rejuvenation with nature, and enabling spaces. The
Business Elite will feel and be seen to truly accomplished at HUALUXE®, where they enjoy
the success of business gatherings and social events.
IHG launches Hualuxe brand for Chinese travellers
InterContinental Hotels Group (IHG) has unveiled details of its new luxury hotel brand,
Hualuxe, A statement from the hotel group explains that Hualuxe aims to tap into three
growth opportunities – the growth of demand in both outbound international travel and
domestic travel within China, as well as “consumer demand for an upscale international hotel
brand that demonstrates pride in Chinese customs and reflects local tradition.” According to
IHG, domestic travellers is projected to reach 3.3 billion in 2015 while outbound trips will go
from a total of 10 million to 100 million in the next 10 to 15 years. Initially, the hotel brand
will launch in tier 1, 2 and 3 cities across Mainland China and some resort destinations, with
the first property scheduled to open at the end of 2013, before opening in major cities around
the world.
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PAGE 45InterContinental Hotels Group® (IHG)
The upscale Hualuxe hotels will focus on four service areas, namely "tradition",
"rejuvenation", "status" and "familiar spaces", which are meant to answer to all the
fundamental needs and requirements of Chinese travellers.
In order to meet traditional values and priorities, the hotel will offer authentic Chinese
experiences, such as a late-night noodle bar.
The hotel will feature abundant natural surroundings and relaxing elements to help guests
rejuvenate and “break away from the pressures of their busy lives.”
The third aspect of the brand will answer to the cultural expectation of recognition and
respect, by offering, for example, VIP arrival facilities. Finally, familiar spaces mean a range
of public and private areas throughout the hotel for “a wide range of social interactions and
business meetings”, such as a multifunction business suite where guests can dine and talk
shop at one location or a teahouse catering to the Chinese way of doing business deals over
small bites and tea.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 46InterContinental Hotels Group® (IHG)
IHG® announces locations of first two HUALUXE® Hotels and Resorts properties
InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, today
announces the locations of its first two HUALUXE® Hotels and Resorts properties in Greater
China. HUALUXE Hotels and Resorts is the world’s first international luxury hotel brand
specifically designed for Chinese consumers.
HUALUXE Nanchang High Tech Zone is located in Nanchang, the capital of the Jiangxi
Province and a key catalyst to the economic growth in Southeast China. The hotel is situated
in one of the city’s tallest buildings with a sky lobby overlooking the city. Operating on the
39th to 56th floor, the hotel has 281 guest rooms with 21 club rooms and deluxe suites, 3
distinctive restaurants and best-in-class banquet facilities, including an 800m2 pillar-less
ballroom. Owned by Shanghai-based Greenland Group, a leading real estate developer in
China and one of IHG’s long-standing strategic partners, HUALUXE Nanchang High Tech
Zone will open as a new landmark for Nanchang.
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PAGE 47InterContinental Hotels Group® (IHG)
HUALUXE Yangjiang City Centre is located in the heart of Yangjiang, a fast developing
leisure and business destination in China’s Guangdong Province. With enviable views of
Yuanyang Lake, the hotel features 282 deluxe rooms, including 76 club and deluxe suites, the
largest pillar-less ballroom in the city and a range of restaurants offering local and
international cuisine. The property will also be the coastal city’s first hotel to be operated as
part of an international brand family.
Richard Solomons, Chief Executive Officer of IHG commented: “This is a very important
milestone for IHG as we announce the locations of the first two HUALUXE Hotels and
Resorts properties in China. The brand was built on over three decades of market insight,
experience and leadership in China and epitomises the finest elements of China’s world-
renowned hospitality. The brand has been well-received in the market since its launch in
2012 and we are on track with our vision of taking it to 100 cities in Greater China over the
next 15 to 20 years. The first two hotels, in Nanchang and Yangjiang, are located in China’s
heartland and working with our trusted owners, & confident they will be welcomed by both
Chinese and international consumers.”
IHG has ambitious plans for HUALUXE Hotels and Resorts in Greater China and
internationally. Since IHG first announced the launch of the brand in 2012, it has signed 24
hotels into the pipeline in 20 cities across China including Beijing, Shanghai and Chengdu.
All 24 hotels are due to open over the next 3 to 5 years. As Chinese outbound travel
continues to grow and gain momentum, IHG also plans to introduce the brand into key
international destinations, such as London and New York, to meet the specific requirements
of the Chinese travellers wherever they may be.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 48InterContinental Hotels Group® (IHG)
Woven into every detail of the luxury brand’s service and design is an acknowledgement of
Chinese culture and heritage, with particular emphasis on the Chinese values of etiquette,
rejuvenation in nature, recognition of status and enabling space. Adhering to these values
means that HUALUXE Hotels and Resorts is able to satisfy the demands of Chinese business
and social interaction and is the first international hotel brand to do so.
About HUALUXE® Hotels and Resorts
HUALUXE® Hotels and Resorts takes the best aspects of renowned Chinese hospitality and
applies IHG's international scale, powerful systems and unparalleled insights into the Chinese
market to consistently deliver what consumers expect in China today. IHG launched the
HUALUXE® Hotels and Resorts brand in March 2012, the first-ever upscale international
brand designed specifically for Chinese guests. Our hotels focus on the unique Chinese
aspects of etiquette, rejuvenation in nature, status recognition, and spaces enabling social
interactions.
Created by China team, HUALUXE® Hotels and Resorts provides Chinese guests an
international stature defined with Chinese characteristics. HUALUXE® Hotels and Resorts is
being developed across a range of tier 1/2/3 cities and resort destinations in Greater China.
Expect to open hotels in major cities elsewhere in the world so Chinese travellers can enjoy
the HUALUXE® Hotels and Resorts experience abroad.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 49InterContinental Hotels Group® (IHG)
HUALUXE® Enabling Spaces
HUALUXE® provides signature spaces for the Business Elite. Feel, and be seen to be, truly
accomplished at HUALUXE; enjoy the success of business meetings and social gatherings.
LUXE Gathering
Created by HUALUXE® as a true signature; LUXE Gathering is a one-stop destination
combining fine dining, meeting, and entertainment for business or private gatherings. Enjoy a
premium end-to-end exclusive experience. management team and chef will be pleased to
customise experiences just for you.
LUXE Tea
LUXE Tea® is a brand signature designed specifically by
HUALUXE for both business and social interactions,
where our guests can hold business meetings in a discreet
environment while enjoying authentic Chinese tea that
demonstrates dignity. During your meeting, they offer
speciality tea and pastries so that guest able to enjoy a
perfect business discussion. Professional tea masters will
provide splendid tea ceremonies with new tea flavors.
HUALUXE® RESTAURANT & BAR
HUALUXE® brings together fresh ingredients around the
world and local specialties, offering various dishes every day
for the guests. They are also well aware of the social needs of
Chinese Business Elite to create an exclusive private dining environment, and the catering
butlers will provide exclusive service so that can enjoy your dinner.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 50InterContinental Hotels Group® (IHG)
HUALUXE Yangjiang City Center
4.4/5 (26 Reviews) ROOMS STARTING AT 714.32 CNY
Welcome to HUALUXE Yangjiang City Center. HUALUXE® Hotels and Resorts is a new
international luxury hotel brand from InterContinental Hotels Group, who's going to establish
her presence in nearly 30 cities and leisure destination. HUALXUXE Yangjiang City Center
is one of the first opening HUALUXE® hotels. It is located downtown, in circle of
MingYang commercial area, adjacent to YuanYang Lake, only takes 20 minutes to
YangJiang bus station and the highway intersection.
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PAGE 51InterContinental Hotels Group® (IHG)
Deluxe rooms are available. In rooms, free high-speed wireless/wired Internet access is
provided 24 hours. Bathrooms are fitted out with luxurious fixtures, and complimentary
amenities from the internationally-renowned SPA brand “Essential Elements”. A series of
selected Chinese tea and tea set are presented as a unique complementary gesture. A wide
selection of food are offered to meet various dining needs, including the exquisite Chinese
cuisine served at Fu Lin™ Chinese Restaurant, the Chinese and Western buffet provided by
Xian Yan™ All-Day Dining Restaurant, the unique Pan-Asian food served by Tai & Ko™
Specialty Restaurant, and Chinese-style late night supper served at noodle bar. A series of
flexible meeting spaces are designed, including a 1100 m2 pillar-less ball room, various well-
equipped function rooms. A unique rejuvenation center “SPA” is established, composed by
bathing, foot massage, body treatment and card rooms.
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PAGE 52InterContinental Hotels Group® (IHG)
Address:
No. 8 Huanhu Road, Jiangcheng District: Yangjiang , GD ,529500, China (People's Republic)
+ 86 -662 -8333333
GHUALUXE® Guest Rooms & Suites
HUALUXE® Room,the design philosophy of “close to nature yet luxurious” is reflected in
every aspect of the hotel. Inspired by contemporary Chinese art, all guest rooms have a
refreshing oriental tonality. High-speed internet is available 24x7 for free.
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PAGE 53InterContinental Hotels Group® (IHG)
HUALUXE®
Guest Room
Following facilities included in guest rooms:
 High standard international facilities of excellence
 24/7 wireless network
 Internationally renowned brand "Essential
Elements" bathroom amenities
 Complementary selected Chinese tea, fitted with a
HUALUXE®
bespoke tea set
HUALUXE®
Club Room
On top of the benefits provided in HUALUXE Guest Rooms, HUALUXE Club Rooms offer
the following additional benefits:
 Selected breakfast, evening cocktails, tea and pastries in Club Lounge
 Complimentary business service
 Optional ironing services for two clothes during the stay
 Internationally famous brand “L'OCCITANE” bathroom amenities
 Late check-out till 6 o'clock in the afternoon (depending on hotel occupancy rate)
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 54InterContinental Hotels Group® (IHG)
Dine - Dine In Yangjiang
Mian+
CAL FENG LOU
Fu Lin Chinese Resturants
Xianyan All Day Dining Restaurant
IHG Announces Locations of First Two HUALUXE Hotels and Resort Properties
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 55InterContinental Hotels Group® (IHG)
Capturing the Spirit of Chinese Hospitality
HUALUXE® Hotels and Resorts is the first upscale international hotel brand designed
specifically for Chinese guests.
They have woven into every detail of the luxury brand's service and design an
acknowledgement of Chinese culture and heritage, with particular emphasis on the Chinese
values of etiquette, rejuvenation in nature, recognition of status and enabling spaces.
5 Open hotels 1,436 Open rooms 21 Hotels in the pipeline
HUALUXE® Meeting
The hotel feature a luxury pillar-less ballroom over
1000㎡, a number of function rooms and meeting
rooms, all equipped with advanced audio-visual
systems.
HUALUXE® Wedding
HUALUXE® Wedding, well understand the
wedding day is of greatest significance for the
newlywed couple and their family. provide a
luxurious venue that reflects their social status,
festive food customized by star chef, and hassle
free one-stop service.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 56InterContinental Hotels Group® (IHG)
Recreation
Fitness Centre is the creation of HUALUXE® Hotels &
Resorts. Designed for the purposes of providing
comfortable, pleasing health maintenance services to
guests amidst luxuriously elegant surroundings, it is a
unique venue where guests can relax.
Explore The City
Lingxiao Rock National Geological Park is a must
visit scenic spot in Yangchun , world-class natural
and cultural element surrounding Yangjiang
covering an area of 36.7sqkm, is a famous
characterized by Karst landform and mainly
consists of natural water-eroded caves, of which
A Seam of Sky, Moon Reflected in Water,
Blessed by A Lucky Star, Dripping Pearl are
regarded as “Four Wonders of Lingxiao”
‘
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 57InterContinental Hotels Group® (IHG)
HUALUXE®
Hotels & Resorts
HUALUXE® Hotels and Resorts is a new international luxury hotel brand from
InterContinental Hotels Group, specially designed for the Chinese Business Elite and Chinese
culture fans around the globe. At present, the brand is developing prosperously in key cities
and resort destinations in Greater China, and will also expand into major cities worldwide,
providing a brand-new Chinese hospitality centred on Chinese etiquette, status recognition,
rejuvenation close to nature, and enabling spaces for Chinese travellers worldwide.
NOW OPEN
 HUALUXE Yangjiang City Center
 HUALUXE Haikou Seaview
 HUALUXE Nanchang High-tech Zone
 HUALUXE Kunming
 HUALUXE Wuxi Taihu
 HUALUXE Zhangjiakou
COMING SOON
 HUALUXE Wuhu
 HUALUXE Xiamen Haicang
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 58InterContinental Hotels Group® (IHG)
3.5 Crowne Plaza® Hotels & Resorts
Crowne Plaza is a chain of full service, upscale hotels catering to business travelers and to the
meetings and conventions market. It forms part of the InterContinental Hotels Group family
of brands, which include InterContinental Hotels & Resorts and Holiday Inn Hotels &
Resorts, and operates in 52 countries with more than 400 hotels, usually located in city
centers, resorts, coastal towns or near major airports.
Type Upscale Hotels & Resorts
Industry Hotel
Founded 1983
Founder InterContinental Hotels Group
(IHG)
Headquarters Global
Number of
locations
404
Area served Global
Parent InterContinental Hotels Group
Website Crown Plaza online
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PAGE 59InterContinental Hotels Group® (IHG)
History
Originally branded as "Holiday Inn Crowne Plaza", the first United States Holiday Inn
Crowne Plaza Hotel was opened in Rockville, Maryland, in 1983. Within a couple of years
the brand was spun off as an independent chain (still owned at the time by Holiday Inn). The
first Crowne Plaza Resort opened in Madeira, Portugal, in 1999.
Today, the brand represents 410 hotels globally in 52 countries with 112,317 rooms (as of
March 2016) and an expanding 81 hotels in the pipeline.It is also the place were big pun
died In 1990, the InterContinental Hotels Group purchased the Holiday Inn family; today its
portfolio includes the luxury brand InterContinental Hotels & Resorts, the upscale boutique
brand Hotel Indigo, the upscale extended stay brand Staybridge Suites, the midscale extended
stay brand Candlewood Suites, the midscale, full service brand Holiday Inn Hotels & Resorts,
Holiday Inn Club Vacations, EVEN Hotels, HUALUXE Hotels & Resorts, and the midscale
limited service brand Holiday Inn Express.
Notable Properties
 The Crowne Plaza Liverpool John Lennon Airport is the former terminal building
of Liverpool Speke Airport, constructed in the 1930s and used until 1986. Its
notable art deco features led to its listing as a heritage building, and subsequent
conversion to a hotel.
 The Crowne Plaza Copenhagen Towers is the first hotel in Denmark to generate all of
its power from renewable sources, including solar panels and geothermal heating and
cooling pumps. Its stationary bicycles are connected to generators, which provide
electricity to the hotel.
 Crowne Plaza Belgrade, renovated 2012–13, is the biggest Crowne Plaza hotel in
Europe.
 Crowne Plaza Hong Kong Causeway Bay opened in 2009 and is the first Crowne
Plaza in Hong Kong.
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PAGE 60InterContinental Hotels Group® (IHG)
Sponsorship
Crowne Plaza Hotels & Resorts is the title sponsor of the Crowne Plaza Invitational at
Colonial - a PGA Tour golf tournament held annually in Fort Worth, Texas. Starting in 2012,
they are also officially sponsoring PGA Tour's 2010's Rookie of the Year, Rickie Fowler.
Crowne Plaza Hotels & Resorts have been the sponsor of the British FIA World Touring Car
Championship driver Andy Priaulx, a multiple touring car champion, since 2006. They now
continue to support him in the Deutsche Tourenwagen Masters(DTM), a popular European
touring car championship, as an official sponsor of BMW Motorsport along with
the American LeMans Series (ALMS) where Californian Joey Hand represents the brand for
both series.
Making Business Travel Work
At Crowne Plaza®
Hotels & Resorts they believe business travel should work better. In every
market in the world, business has changed, and so has work. It’s more digital, more flexible,
more mobile, more connected.
As one of the world's largest upscale brands, their
properties located in major urban centres, gateway
cities and resort destinations all around the globe.
410 Open hotels 114,027 Open rooms 85 Hotels in
the pipeline & Figures as at 30 June 2017
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PAGE 61InterContinental Hotels Group® (IHG)
IHG signs two new properties in Dubai Business Bay
InterContinental Hotels Group (IHG®), one of the world’s leading hotel companies, has
announced the signing two new properties in Dubai: Crowne Plaza® Dubai Business Bay and
InterContinental Residences® Dubai Business Bay. Both properties are in partnership with
API Hotels & Resorts, and their location in Dubai’s Business Bay area, the planned business
capital of the region, is in line with IHG’s strategy to grow these brands in emerging business
epicentres.
Expected to open in 2019, Crowne Plaza
Dubai Business Bay will be situated on the
Business Bay Canal, near the Burj Khalifa
and The Dubai Mall, as well as other
developing commercial and residential
communities. With 290 rooms and suites, the
hotel will offer guests all day dining options, as well as a gym and an outdoor infinity pool.
As a major draw for business bookers and travellers, Crowne Plaza Dubai Business Bay will
include a ballroom as well as several meeting rooms to host conferences and events.
InterContinental Residences Dubai Business Bay will be situated on the Business Bay canal
extension of the Dubai Creek, across from the Crowne Plaza Dubai Business Bay. The area,
currently under development as part of Marasi Business Bay, is an ideal location set to
become one of Dubai’s most iconic areas featuring the region’s first purpose-built yachting
destination, floating restaurants and cafes across 5 marinas, over 1250 berths, onshore
boutiques and entertainment facilities. This waterfront property will serve as an ideal
residence for those seeking a home in the heart of Dubai’s luxury lifestyle hub, in close
proximity to business areas such as Dubai International Financial Centre and Business Bay’s
commercial centres. It will offer 30 studios, 60 one bedroom, 60 two bedroom, and 10 three
bedroom suites.
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PAGE 62InterContinental Hotels Group® (IHG)
Pascal Gauvin, Chief Operating Officer, India, Middle East & Africa, IHG, commented: “In
the Middle East, we are currently engaged in the strategic expansion of the Crowne Plaza
brand, as well as growing the footprint of our InterContinental Residences. In support of
these goals, they are delighted to be working with API Hotels & Resorts, an eminent partner
with a proven track record in high quality hotel developments across the UAE.”
He continued, “Crowne Plaza is all about making business travel work and ensuring our
guests have the most productive stay while they’re on the road. InterContinental Residences
endeavours to provide both short- and long-term residents with a measure of luxury and
location second to none. Dubai continues to be one of the strongest business and leisure
destinations in the region and given that Business Bay’s is positioned as one of the city’s
most centrally located commercial and lifestyle hubs, it is the perfect location for both these
properties.”
Mr. Jassim Al Ali, CEO of API Hotels & Resorts, added: “In order to maximize further
growth opportunities in the Middle East, we believe that need to add a global operator with
an internationally recognized brand to our portfolio and IHG, as a market leader with over
5,000 hotels worldwide fits this profile perfectly. Furthermore, both InterContinental Hotels
& Resorts and Crowne Plaza Hotels & Resorts have established reputations around the world,
and we’re excited to be adding these iconic names to our portfolio here in Dubai. This is a
growing market for hotel development; particularly for business and luxury brands. We’re
looking forward to providing career-focused business travellers and luxury seeking residents
with the finest service across two world-class properties.”
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PAGE 63InterContinental Hotels Group® (IHG)
Crowne Plaza Worldwide
Crowne Plaza Bangkok Lumpini Park, Bangkok, Thailand.
Hamilton Crowne Plaza, Washington, D.C.
Edmonton, Alberta, Canada
Shanghai, Jiading, China
Prague, Czech Republic
Nuevo Laredo, Mexico
Torreón, Mexico
İzmir, Turkey
Bratislava, Slovakia
Kansas City, Missouri, USA
New York City, New York, USA
Huizhou, China
Kochi, India
Crowne Plaza Belgrade, Serbia
Newton, Massachusetts, USA
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PAGE 64InterContinental Hotels Group® (IHG)
3.6 Hotel Indigo®
Hotel Indigo is a chain of boutique hotels, part of InterContinental Hotels Group. It is
promoted as being "the industry’s first branded boutique hotel experience." The concept
includes a retail-inspired design concept. Guestrooms feature murals, area rugs, duvets and
slipcovers that change periodically. Public spaces are transformed seasonally through
changing aromas, music, artwork, murals and directional signage. Hotel Indigo competes
with Starwood's W Hotels as well as Andaz Hotels, Aloft Hotels and Le Meridien Hotels.
In 2004, the first Hotel Indigo property opened its doors across from the Fabulous Fox
Theatre in the eclectic arts and entertainment district of Midtown Atlanta. Today, culturally
rich communities all over the world home, from New York to Paris, London to Shanghai,
Hong Kong to Singapore—all the places you’ve always wanted to visit and do business in.
Work and play
Complimentary Wi-Fi is featured in the guestrooms and throughout the hotel. Also offer 24-
hour business services and 24-hour fitness centers with flat panel TVs to help guests to stay
connected, productive and energized during stay.
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PAGE 65InterContinental Hotels Group® (IHG)
Type Franchise
Industry Hotel
Founded 2004
Number of
locations
68 hotels
Area served United States, United Kingdom,
China, Costa Rica, Thailand, Italy,
Spain, Russia, Germany
Parent InterContinental Hotels Group
History
68 properties have opened since Hotel Indigo's launch,
and another 64 are currently in the pipeline. The first
Hotel Indigo opened in Atlanta, Georgia in October
2004, the second location opened in the historic Gold
Coast neighborhood of Chicago, Illinois in May 2005,
and another Chicago area location - Palatine, Illinois -
opened in November 2005 (which as of 2011 has
become the Hotel Bollero and is no longer affiliated
with any hotel chain). The brand’s first international property debuted in Ottawa, Ontario,
Canada. Each Hotel Indigo property is designed to reflect the culture, character and history of
the surrounding neighbourhood. Many of them are in converted buildings.
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PAGE 66InterContinental Hotels Group® (IHG)
Indigo Worldwide
Asia
Indonesia
 Hotel Indigo Bali Seminyak Beach
Singapore
 Hotel Indigo Singapore Katong
Thailand
 Hotel Indigo Bangkok Wireless Road
Americas Mexico
Veracruz
 Hotel Indigo Veracruz Boca Del Rio
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PAGE 67InterContinental Hotels Group® (IHG)
United States
Alabama
 Hotel Indigo Orange Beach - Gulf Shores
 Hotel Indigo Tuscaloosa Downtown
California
 Hotel Indigo Anaheim
 Hotel Indigo Los Angeles Downtown
 Hotel Indigo San Diego Del Mar
 Hotel Indigo San Diego-Gaslamp Quarter
 Hotel Indigo Santa Barbara
 Hotel Indigo Napa Valley
Colorado
 Hotel Indigo Denver Downtown
Florida
 Hotel Indigo Ft Myers Dtwn River District
 Hotel Indigo Jacksonville-Deerwood Park
 Hotel Indigo Miami Lakes
 Hotel Indigo Saint Petersburg Downtown
 Hotel Indigo Sarasota
Georgia
 Hotel Indigo Athens Downtown - Univ Area
 Hotel Indigo Atlanta Midtown
 Hotel Indigo Atlanta Downtown
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PAGE 68InterContinental Hotels Group® (IHG)
 Hotel Indigo Atlanta - Vinings
 Hotel Indigo Atlanta Airport - College Park
 Hotel Indigo Savannah Historic District
Illinois
 Hotel Indigo Chicago Downtown Gold Coast
 Hotel Indigo Naperville Riverwalk
 Hotel Indigo Chicago-Vernon Hills
Indiana
 Hotel Indigo Columbus Architectural Center
New Jersey
 Hotel Indigo Basking Ridge - Warren
 Hotel Indigo Newark Downtown
New York
 Hotel Indigo Albany Latham
 Hotel Indigo Brooklyn
 Hotel Indigo Lower East Side New York
 Hotel Indigo Long Island - East End
North Carolina
 Hotel Indigo Asheville Downtown
 Hotel Indigo Raleigh Durham Airport At Rtp
Ohio
 Hotel Indigo Cleveland-Beachwood
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PAGE 69InterContinental Hotels Group® (IHG)
Pennsylvania
 Hotel Indigo Pittsburgh - University Area
 Hotel Indigo Pittsburgh East Liberty
Tennessee
 Hotel Indigo Nashville

Texas
 Hotel Indigo Waco - Baylor
 Hotel Indigo Austin Downtown - University
 Hotel Indigo Dallas Downtown
 Hotel Indigo Frisco
 Hotel Indigo El Paso Downtown
 Hotel Indigo Houston at the Galleria
 Hotel Indigo San Antonio Downtown - Alamo
 Hotel Indigo San Antonio-Riverwalk
Virginia
 Hotel Indigo Old Town Alexandria
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PAGE 70InterContinental Hotels Group® (IHG)
Europe
Finland
 Hotel Indigo Helsinki - Boulevard
France
 Hotel Indigo Paris - Opera
Germany
 Hotel Indigo Berlin - Centre Alexanderplatz
 Hotel Indigo Berlin - Ku'damm
 Hotel Indigo Dusseldorf - Victoriaplatz
Israel
 Hotel Indigo Tel Aviv - Diamond District
Italy
 Hotel Indigo Milan - Corso Monforte
 Hotel Indigo Rome - St. George
Netherlands
 Hotel Indigo The Hague - Royal Palace
Poland
 Hotel Indigo Krakow - Old Town
 Hotel Indigo Warsaw - Nowy Swiat
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PAGE 71InterContinental Hotels Group® (IHG)
Russian Federation
 Hotel Indigo St. Petersburg - Tchaikovskogo
Spain
 Hotel Indigo Barcelona - Plaza Catalunya
 Hotel Indigo Madrid - Gran Via
United Kingdom
 Hotel Indigo Birmingham
 Hotel Indigo Brighton
 Hotel Indigo Cardiff
 Hotel Indigo Stratford Upon Avon
 Hotel Indigo Edinburgh - Princes Street
 Hotel Indigo Edinburgh
 Hotel Indigo Glasgow
 Hotel Indigo London - Aldgate
 Hotel Indigo London - Paddington
 Hotel Indigo London - Kensington
 Hotel Indigo London - 1 Leicester Square
 Hotel Indigo London - Tower Hill
 Hotel Indigo Liverpool
 Hotel Indigo Durham
 Hotel Indigo Newcastle
 Hotel Indigo Bath
 Hotel Indigo York
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PAGE 72InterContinental Hotels Group® (IHG)
Greater China
China, People's Republic of
 Hotel Indigo Lijiang Ancient Town
 Hotel Indigo Shanghai On The Bund
 Hotel Indigo Tianjin Haihe
 Hotel Indigo Xiamen Harbour
Hong Kong
 Hotel Indigo Hong Kong Island
Taiwan
 Hotel Indigo Kaohsiung Central Park
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PAGE 73InterContinental Hotels Group® (IHG)
Hotel Indigo Warsaw - Nowy Swiat
Smolna 40| Warsaw | 00-375| Poland| 48-22-4188900|
Introducing something old and something new to the heart of Warsaw's trendy Nowy Swiat
district, welcome to the Hotel Indigo® Warsaw – Nowy Swiat. This boutique hotel mixes
chic contemporary design with historic architecture. Guest rooms offer city views, free WiFi
and air-conditioning, and some have balconies. Steps from Nowy Swiat street and a short
walk from the enchanting Old Town. Easily can discover fascinating art across the road at
the National Museum, and walk to performances at the towering Palace of Culture and
Science. Muzeum Narodowe 06 metro station is moments away. Wind down in steam room,
enjoy inventive Middle Eastern cuisine in Florentin restaurant, and relax in Bourbon Lounge
Bar, where the cocktails are chilled with ice cut from a block right in front.
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PAGE 74InterContinental Hotels Group® (IHG)
 Check In: 2:00 PM
 Check Out: 12:00 AM
 Minimum Check-In Age: 18
 Credit Cards
o Credit Cards Accepted
o Payment Methods Accepted
 Languages
o Languages Spoken by Staff
 English
 Polish
Pet Policy
 See Details
o Pets Allowed
o Guide Dogs, Service Animals Allowed
o We welcome guide dogs and request that you contact the hotel prior to arrival.
o Pet Fee Per Night : 100 PLN
Accessibility
 See Details
o 1 Accessible Rooms
o 2 Wheelchair Accessible Parking Spaces
o Disabled or Accessible Parking
Facility
 See Details
o Number of Rooms: 60
o Number of Non-Smoking Rooms: 60
o Number of Rooms for the Physically-Challenged: 1
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PAGE 75InterContinental Hotels Group® (IHG)
o Number of Floors: 5
o Total Number of Rooms with One Bed: 58
o Executive Rooms
o Interior Corridors
Hotel Indigo Warsaw provides the perfect location for creative group gatherings and events.
Fully equipped and comfortable conference spaces of up to 230 sq.m, designed in lively
colors will keep participants productive and energized during their meetings
 Total of Meeting Rooms: 5
 Total Area of Meeting Space: 400 SQ FT
 Sales and Meeting Professionals On-Site: 1
 Largest Room Capacity: 200
 Largest Room Measurement: 195
 Smallest Room Measurement: 29
 Exhibit Space Available
 Exhibit Space Area: 100
 Number of 8 X 10 Booths: 8
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PAGE 76InterContinental Hotels Group® (IHG)
3.7 EVEN® Hotels
Even Hotels (styled EVEN Hotels) is a hotel brand concept created by InterContinental
Hotels Group in 2012 to create a hotel that meets travelers’ holistic wellness needs. Even
Hotels is aimed at business and leisure travelers who are looking for a wellness experience in
a hotel stay at a mainstream price point. The company aims to roll out the new hotel brand
initially in North America with a target of 100 hotels in five years, with the first opening in
June 2014 in Norwalk, Connecticut with a 129-room hotel.
Further Even Hotels opened during 2014 in Rockville, Maryland (167 rooms), with three
more locations in New York that opened in 2015; a 150-room new build in the Garment
District and the flagship 230-room tower near Grand Central Terminal, and a 204-room
property in Brooklyn, New York, that opened in 2015.
The brand currently has a total of 6 properties and 1,010 rooms, with 6 properties currently in
the pipeline.
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PAGE 77InterContinental Hotels Group® (IHG)
In 2013, EVEN Hotels launched Wellwellwell, offering a source for travelers to incorporate
wellness into their travel routines.The blog features articles written by health experts,
nutrition advice, and productivity tips.
Industry Hotel
Founded 2012
Number of
locations
6 (2017)
Area served North America
Parent InterContinental Hotels
Group
Website http://evenhotels.com/
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PAGE 78InterContinental Hotels Group® (IHG)
A look at IHG's new EVEN wellness hotels
Link - https://www.usatoday.com/story/travel/hotels/2013/12/04/ihg-even-hotels-wellness-
fitness-healthy-travel/3871937/
IHG Opens Flagship EVEN® Hotels Property In New York City, Quickly Expanding
Options For Wellness-Minded Travelers
http://www.prnewswire.com/news-releases/ihg-opens-flagship-even-hotels-property-in-new-
york-city-quickly-expanding-options-for-wellness-minded-travelers-300182531.html
Introducing EVEN® Hotels - where wellness is built in. - YouTube
https://www.youtube.com/watch?v=whRgX0T8njg
Even Hotels, a wellness-oriented hotel brand, will open the first of three NYC hotels in
November.
https://www.cntraveler.com/stories/2015-08-13/at-even-hotels-the-guest-rooms-double-as-
gyms
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PAGE 79InterContinental Hotels Group® (IHG)
EVEN Hotels Worldwide
EVEN Hotels-Omaha Downtown - Omaha NE United States
EVEN Hotels-New York - Times Square South - New York NY United States
EVEN Hotels-Norwalk - Norwalk CT United States
EVEN Hotels-New York - Midtown East - New York NY United States
EVEN Hotels-Brooklyn - Brooklyn NY United States
EVEN Hotels-Rockville - Washington DC Area - Rockville MD United States
EVEN Hotels-Omaha Downtown - Omaha NE United States
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PAGE 80InterContinental Hotels Group® (IHG)
3.8 Holiday Inn® Hotels
Holiday Inn is an American brand of hotels, and a subsidiary of InterContinental Hotels
Group. Founded as a U.S. motel chain, it has grown to be one of the world's largest hotel
chains, with 1,145 active hotels as of September 30, 2016. The hotel chain is based in
Atlanta, Georgia. https://en.wikipedia.org/wiki/Holiday_Inn
Type Subsidiary of the InterContinental Hotels Group
Industry Hotels
Founded August 1, 1952; 65 years ago
Memphis, Tennessee, U.S.
Founder Kemmons Wilson
Headquarters Atlanta, Georgia, U.S.
Number of 1,145
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PAGE 81InterContinental Hotels Group® (IHG)
locations
Area served Americas, Europe, Middle East, Africa, Asia-
Pacific
Services Food
services, lodging, conventions, meetings, timeshares
Owner InterContinental Hotels Group
Divisions Holiday Inn Express
Website www.holidayinn.com
The History of Holiday Inn Hotels
Since Kemmons Wilson built the first
Holiday Inn (holidayinn.com) outside
Memphis, Tennessee in 1952, the chain,
along with its Holiday Inn Express
hotels, has expanded to over 3,300 hotels
worldwide. Every Holiday Inn offered
the same features and amenities,
ensuring guests knew exactly what to
expect from a night's stay, and Wilson's
hotels became so successful many of his competitors adopted his standardization model for
their chains. Today, InterContinental Hotel Group owns the Holiday Inn brand, and the chain
welcomes approximately 120 million guests each year.
Beginnings
Wilson's vision for Holiday Inn was inspired by a 1951 family road trip, where he found
himself dissatisfied with subpar motels along his route, and Wilson was particularly unhappy
with hotels that added surcharges for his children. Wilson envisioned a chain of clean,
affordable hotels along major freeway exits. His original hotel offered 120 rooms with air
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PAGE 82InterContinental Hotels Group® (IHG)
Conditioning, television and telephone. Children under 12 stayed free with their parents, and
the hotel had an outdoor swimming pool.
Expansion
The $76 billion highway development project of 1956 provided Wilson the perfect
opportunity to expand his business, as families took to the new freeways to explore the
country. Wilson began recruiting investors in 1953, and the company offered its stock
publicly in 1967 to generate capital for the chain's continuing expansion. The company also
opened the Holiday Inn Leiden in 1967, its first European hotel, and in 1972, Holiday Inn
became the first hotel chain to exceed $1 billion in revenues.
Technological Innovation
Holiday Inn embraced technological innovation during its expansion, contracting IBM to
design and implement the chain's Holidex system in 1965. This computerized system made
booking more efficient for guests and desk clerks alike, and provided a constant flow of
information between the chain's hotels and the home office in Memphis. In 1995, Holiday Inn
became the first chain hotel to allow guests to book directly through the hotel's website.
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PAGE 83InterContinental Hotels Group® (IHG)
Aquisition
Bass, a brewery and pub owner in the United Kingdom, purchased Holiday Inns International
in 1988 to gain a foothold in the international hospitality industry. In 1990, Bass added the
chain's North American properties to its portfolio. Bass continued to buy hotel chains
throughout the 1990s, and in 2000, the company changed its name to Six Continents PLC to
reflect its diversified range of service offerings. In 2003, Six Continents spun off its
hospitality business from its retail operations, creating InterContinental Hotels Group PLC, a
distinct corporate entity with its own publicly traded shares.
Renovation for a New Century
In 2007, InterContinental announced a $1 billion face lift for its Holiday Inn and Holiday Inn
Express chains. The company would spend $30 million of its funds on the effort, leaving
franchisees to shoulder the bulk of the expenses. During the project, hotel owners refurbished
and modernized their hotels' interiors, furnished rooms with new bedding and shower heads,
and raised customer service standards to comply with new IHG mandates. As of time of
publication, franchise owners had renovated more than 3,100 of the chain's hotels.
http://traveltips.usatoday.com/history-holiday-inn-hotels-61884.html
http://business.time.com/2012/08/01/how-holiday-inn-changed-the-way-we-travel/
http://encyclopedia.jrank.org/articles/pages/1168259/Holiday-Inn.html
https://www.ihgplc.com/news-and-media/news-releases/2016/ihg-opens-flagship-even-
hotels-property-in-new-york-citys-downtown-brooklyn
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PAGE 84InterContinental Hotels Group® (IHG)
Travel for All
At Holiday Inn®
believe the joy of travel is for everyone. They pride ourselves on delivering
an affordable, enjoyable hotel experience where guests are always welcomed warmly.
The opened the doors of first hotel in 1952, and today the Holiday Inn Brand Family is the
largest hotel brand in the world, with the largest development pipeline.
1,145 Open hotels 207,612 Open rooms 256 Hotels in the pipeline & Figures as at 30 June
2017
IHG®
announces opening of new-build Holiday Inn®
hotel in Montreal, Quebec
InterContinental Hotels Group® (IHG), one of the world’s leading hotel companies,
announces the opening of the new-build 221-room Holiday Inn Hotel & Suites® Montreal
Centre-ville West located in downtown Montreal, Quebec.
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PAGE 85InterContinental Hotels Group® (IHG)
This hotel marks the 16th IHG hotel in Quebec and joins 12 IHG hotels already located
nearby including the InterContinental® Montreal, Holiday Inn Hotel & Suites Montreal
Centreville Downtown and Candlewood Suites® Montreal Downtown Centre Ville. This
urban hotel is located steps away from the Bell Center, Place du Canada and Old Montreal,
making it the perfect destination for business travelers, families and vacationers. The hotel
encompasses 15 floors of a high-rise multi-use building that also includes apartments.
Eric Lent, Vice President, Full Service Hotels & Food and Beverage Solutions, The
Americas, IHG, said: “Since its inception more than 60 years ago, the Holiday Inn brand has
been a part of countless memorable experiences for travelers around the world. They are
excited to further expand our presence in Montreal and continue to grow our brand & are
thrilled to welcome the Holiday Inn Hotel & Suites Montreal Centre-ville West to the IHG
family.”
The hotel’s common facilities are located on the 15th floor with a stunning panoramic view
of the city centre and Mont Royal. The Holiday Inn Hotel & Suites Montreal Centre-ville
West features:
-Indoor salted swimming pool with steam bath and whirlpool
-Fully-equipped fitness center
-Guests can enjoy delicious Southern Italian and American cuisine at Le Restaurant Crossbar
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PAGE 86InterContinental Hotels Group® (IHG)
3.9 Holiday Inn Express® Hotels
Holiday Inn Express is a mid-priced hotel chain within the InterContinental Hotels Group
family of brands. As an "express" hotel, their focus is on offering limited services and a
reasonable price. Standard amenities lean toward the convenient and practical which cater to
business travelers and short-term stays. As of September 2016, there were 2,469 Holiday Inn
Express hotels featuring over categ240,000 rooms worldwide.
The Holiday Inn Express concept was intended to target the "upper economy" market
segment, offering limited service, low-price lodging.
In Europe, the hotels were known as Express by Holiday Inn, but this variation was phased
out during the Holiday Inn Global Brand Relaunch which was announced in 2007.
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PAGE 87InterContinental Hotels Group® (IHG)
Industry Hotels
Founded 1991; 26 years ago
Number of
locations
2,438
Area served international
Owner InterContinental Hotels
Group
Parent Holiday Inn
Website www.hiexpress.com
History
In 1991, the first Holiday Inn Express locations
opened, with three hotels opening in the United
States. Plans at the time called for 250 locations to
be open by 1995.
In 1996, the brand's first European location opened
in Scotland.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 88InterContinental Hotels Group® (IHG)
Properties
Typical Holiday Inn Express hotels are built from corporate architectural prototypes, and tend
to consist of 60-80 rooms, with a mix of suites and standard rooms in North America
properties. Because the chain has been undergoing tremendous growth, the majority of
Holiday Inn Express hotels are brand new or newly renovated.
Holiday Inn Express, Belmont, California
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 89InterContinental Hotels Group® (IHG)
3.10 Holiday Inn Resort®
At Holiday Inn Resort® all families to experience the joy of great holidays together.
In some of the world’s most desirable locations; on the beach, by the theme park, next to the
golf course, our resorts offer a wide variety of activities and comforts from kids’ clubs and
signature swimming pools, to informal restaurants and quiet fireside lounges.
46 hotels 11,653 Open rooms 14 Hotels in the pipeline & Figures as at 30 June 2017
Brands
 Holiday Inn – This is the most recognizable tier of service. There are two distinct types:
high-rise, full-service plaza hotels and low-rise, full-service hotels. The former also
included many high-rises with round, central-core construction, instantly recognizable
from the 1970s. Both offer a restaurant, pools at most locations, room service, an
exercise room, and functional but comfortable rooms.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 90InterContinental Hotels Group® (IHG)
 Holiday Inn Hotel & Suites – The properties offer all the amenities and services of a
regular Holiday Inn but consist of rooms mixed with suites.
 Holiday Inn Resort – The properties also offer all the amenities and services of a full-
service Holiday Inn; resorts are considered more of an advertising branding than a
completely different brand. Most Holiday Inn Resorts are located in high-leisure-
tourism markets.
 Holiday Inn Club Vacations – Vacation Ownership / Timeshare villas that offer more
space and amenities than a standard hotel room. The brand was formed as part of a
strategic marketing alliance with Orange Lake Resorts, which owns 26 resorts across
the United States. Orange Lake Resorts was started by Kemmons Wilson, the founder
of Holiday Inn. The company is still owned and operated by the Wilson family.
 Holiday Inn Select – These upper-range full-service hotels cater to business travelers. In
2006 it was announced that Holiday Inn Select hotels would be discontinued. Existing
hotels may continue to operate under the Holiday Inn Select flag until their existing
license expires, however many are converting to Crowne Plaza or regular Holiday Inn
hotels, with no further marketing or advertising based around the "Select" moniker.
Several Select hotels still remain as of 2014.
 Holiday Inn Sunspree Resorts (officially named SunSpree) – The properties were
typically very large, and located in resort areas with full-service amenities and deluxe
service. After 2010 they were incorporated as Holiday Inn Resorts.
 Holiday Inn Club Vacations – These are resorts aimed at families and are only based in
the U.S. The accommodations are mostly villas and suites. Membership operates similar
to a flexible timeshare basis.
 Holiday Inn Garden Court – The properties exist only in Europe and South Africa and
are designed to reflect the national culture.
 Holiday Inn Express – The properties are smaller versions of Holiday Inn hotels with
fewer amenities and services. They are very similar to competitors like La Quinta
Inn and Hampton Inn in which they appeal to middle class customers.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 91InterContinental Hotels Group® (IHG)
Other
Although originally called "Holiday Inn Crowne Plaza", the Crowne Plaza moniker was split
from Holiday Inn in 1994 to form a distinctive brand.
During the 1960s and 1970s, there were several Holiday Inn Jr. motels with just 44 to 48
guest rooms located in portables. Locations included Camden, Arkansas; Rantoul,
Illinois; Cleveland, Mississippi; Sardis, Mississippi; Farmington, Missouri; Springfield,
Tennessee; and Columbus, Texas. A traditionally constructed lobby building featured a
Holiday Grill restaurant. The Camden location had just 32 rooms while the Rantoul location
had 64 rooms.
Holiday Inn Magazine was a monthly publication for guests during the 1970s. It featured
travel destination and attraction stories in addition to a featured hotel property.
Elton John and Bernie Taupin composed the song "Holiday Inn" which was released on
the Madman Across the Water album in 1971. Elton explains to audiences that during their
first years of touring across America, they would stay in the same identical rooms no matter
where they were. As Bernie summed up in the lyrics, "From a terminal gate to a black
limousine, it's a ten-minute ride to the Holiday Inn"
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 92InterContinental Hotels Group® (IHG)
Development
Holiday Inn Resort hotels meet the consumer
demand for Holiday Inn hotels in leisure markets
with resort style amenities. With 14 hotels in the
current pipeline, the brand continues to expand in
key leisure destinations around the world, evidence
that both owners and guests alike recognize the value
that the brand has to offer.
*At June 30, 2017
Holiday Inn Brand Worldwide
 Holiday Inn Resort Aruba Beach Resort & Casino, Aruba
 Holiday Inn Resort Grand Cayman, Grand Cayman
 Holiday Inn Resort Los Cabos - San Jose Del Cabo, Mexico
 Holiday Inn Resort Acapulco - Acapulco, Mexico
 Holiday Inn Resort Ixtapa - Ixtapa, Mexico
 Holiday Inn Resort Mazatlan - Mazatlan, Mexico
 Holiday Inn Resort Montego Bay - Montego Bay, Jamaica
 Holiday Inn Resort Catalina Island - Avalon, CA, USA
 Holiday Inn Resort Lodge at Big Bear Lake - Big Bear Lake, CA, USA
Hotels Rooms Pipeline
Americas 25 6,787 3
Europe 1 88 0
AMEA 14 2,958 5
Greater China 6 1,820 6
Global 46 11,653 14
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 93InterContinental Hotels Group® (IHG)
 Holiday Inn Resort Daytona Beach Oceanfront - Daytona Beach, FL, USA
 Holiday Inn Resort Fort Walton Beach - Fort Walton Beach, FL, USA
 Holiday Inn Resort Orlando-Lake Buena Vista - Orlando, FL, USA
 Holiday Inn Resort Orlando Suites Waterpark - Orlando, FL, USA
 Holiday Inn Resort Panama City Beach - Panama City Beach, FL, USA
 Holiday Inn Resort Pensacola Beach Gulf Front - Pensacola Beach, FL, USA
 Holiday Inn Resort Jekyll Island - Jeckyll Island, GA, USA
 Holiday Inn Resort Waikiki Beachcomber - Honolulu, HI, USA
 Holiday Inn Resort Bar Harbor – Acadia Nat’l Park - Bar Harbor, ME, USA
 Holiday Inn Resort West Bay Beach - Traverse City, MI, USA
 Holiday Inn Resort Wilmington E-Wrightsville Beach - Wrightsville Beach, NC, USA
 Holiday Inn Resort Lake George - Turf - Lake George, NY, USA
 Holiday Inn Resort The Lodge at Eagle Crest - Redmond, OR, USA
 Holiday Inn Resort Beach House - Hilton Head, SC, USA
 Holiday Inn Resort Galveston-On the Beach - Galveston, TX, USA
 Holiday Inn Resort Deadwood Mountain Grand - Deadwood, SD, USA
 Holiday Inn Resort Beijing Yanqing - Beijing, China
 Holiday Inn Resort Chaohu Hot Spring - Hefei, China
 Holiday Inn Resort Hainan Clear Water Bay - Sanya, China
 Holiday Inn Resort Sanya Yalong Bay - Sanya, China
 Holiday Inn Resort Sanya Bay - Sanya Bay, China
 Holiday Inn Resort Changbaishan - Fusong, China
 Holiday Inn Resort Le Touquet - Le Touquet, France
 Holiday Inn Resort Goa - Goa, India
 Holiday Inn Resort Bali Benoa - Bali, Indonesia
 Holiday Inn Resort Baruna Bali - Bali, Indonesia
 Holiday Inn Resort Batam - Batam, Indonesia
 Holiday Inn Resort Dead Sea - Dead Sea, Jordan
 Holiday Inn Resort Alpensia Pyeongchang - Gangwon-do, Korea
 Holiday Inn Resort Penang - Penang, Malaysia
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 94InterContinental Hotels Group® (IHG)
 Holiday Inn Resort Kandooma Maldives - South Malé Atoll, Maldives
 Holiday Inn Resort Half Moon Bay - Al Khobar, Saudi Arabia
 Holiday Inn Resort Krabi Ao Nang Beach - Krabi, Thailand
 Holiday Inn Resort Phi Phi Island - Phi Phi Island, Thailand
 Holiday Inn Resort Phuket - Phuket, Thailand
 Holiday Inn Resort Phuket Mai Khao Beach Resort - Phuket, Thailand
 Holiday Inn Resort Vanuatu - Port Vila, Vanuatu
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 95InterContinental Hotels Group® (IHG)
3.11 Holiday Inn Club Vacations®
This is Timeshare offering providing exceptional resort-style vacation experiences in top
leisure destinations.
Holiday Inn Club Vacation destinations offer a fun and relaxing environment where
memorable vacations are created and shared among family and friends, time and again. This
premier vacation ownership is based on a point system, allowing members to have greater
flexibility and choice of when and where they travel. Members have access to timeshare
Holiday Inn Club Vacation properties, offering spacious villa accommodations with family
friendly amenities and the ability to venture out to explore world-class attractions at a variety
of great getaways. Currently licensed to one licensee exclusively and therefore not available
for general development
*** IHG® does not currently offer Holiday Inn Club Vacations franchises.
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 96InterContinental Hotels Group® (IHG)
Hotels
Rooms Pipeline
Americas 26 7,676 0
Global 26 7,676 0
*At June 30, 2017
Holiday Inn Club Vacations® Gatlinburg-Smoky Mountain Resort, Owned by Kemmons Wilson Companies
© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 97InterContinental Hotels Group® (IHG)
3.12 Staybridge Suites®
Staybridge Suites is an all-suite, residential-style brand of hotels within the InterContinental
Hotels Group (IHG). The brand targets extended-stay and corporate travelers. There are over
200 Staybridge Suites hotels open in the United States, the United Kingdom, Canada, Mexico
and Latin America. The chain competes with Residence Inn, Homewood Suites by Hilton,
and Hyatt's Summerfield Suites in the upscale segment of the extended-stay lodging market.
In its early days, the chain was branded as "Staybridge Suites by Holiday Inn."
Staybridge Suites hotels feature residential-style
surroundings and services, including their "Great
Room" lobby. Hotels in the franchise feature all
apartment-style suites with kitchens. Amenities
offered by Staybridge Suites include
complimentary hot breakfast daily, evening
receptions midweek, fitnesscenters and
recreational activities . The chain was also one of the first in the industry to provide
complimentary wireless internet access throughout the hotel.
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History
IHG's Global Hotel Brands and History

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IHG's Global Hotel Brands and History

  • 2. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 2InterContinental Hotels Group® (IHG) INTRODUCTION IHG® is one of the world’s leading hotel companies with more than 350,000 people working across almost 100 countries to deliver Great Hotels Guests Love®. IHG has 5,221 Hotels 777,675 Rooms. 1.1 About IHG InterContinental Hotels Group PLC, informally InterContinental Hotels or IHG, is a British multinational hotels company headquartered in Denham, UK. IHG has over 766,000 rooms and 5,174 hotels across nearly 100 countries. Its brands include Candlewood Suites, Crowne Plaza, EVEN Hotels, Holiday Inn, Holiday Inn Express, Hotel Indigo, Hualuxe, InterContinental, Kimpton Hotels and Resorts and Staybridge Suites. Of the 5174 hotels, 4321 operate under franchise agreements, 845 are managed by the company but separately owned, and 8 are directly owned.
  • 3. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 3InterContinental Hotels Group® (IHG) 1.2 Basic Information / Profile InterContinental Hotels Group PLC Type Public Traded as LSE: IHG NYSE: IHG FTSE 100 Component Industry Conglomerate (Hotels) Founded 2003 April 15 (origins trace back to 1777) Headquarters Denham, Buckinghamshire, United Kingdom Key people Christopher Marshall (Chairman) Keith Barr (CEO) Services Hospitality Revenue $1,715 million (2016) Operating $707 million (2016)
  • 4. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 4InterContinental Hotels Group® (IHG) income Net income $417 million (2016) Number of employees 28,589 (2016) Divisions Candlewood Suites Crowne Plaza Even Hotels Holiday Inn Holiday Inn Express Hotel Indigo IHG Army Hotels InterContinental Staybridge Suites Website www.ihgplc.com 1.3 History of the InterContinental Hotels Group Difficult beginnings After the Second World War, jet-engine technology was just around the corner and, therefore, civilian air travel would soon be within the reach of millions of people around the globe. In 1946, Juan T. Trippe, the chairman and founder of Pan American World Airways (Pan Am) with its headquarters in New York City anticipated the need for additional hotel accommodation and decided to create, what is today known as, the InterContinental Hotels Group.
  • 5. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 5InterContinental Hotels Group® (IHG) Since 1933, in the early days of the first term of President Franklin Delano Roosevelt, the U.S. government had decided to encourage business and travel within Latin America. Mutual respect and trade should replace the image of the United States as the "big stick-carrying- bully" from the north. The Willard InterContinental, Washington D.C. Photo © InterContinental Hotels Group. Roosevelt's Good Neighbor policy was accompanied by generous government loans with attractive interest rates. The policy still needed vision and courage, however, and to encourage the building of a hotel chain the help of a $25 million credit was enlisted from the government in 1946. This amounted to 50% of the total project cost at a time when the cost of a single 200-room hotel was the equivalent to the asking price of four of the latest passenger aircraft models. Pan Am invested $50 million when it only had a net profit of $3 million. Among the key managers within the InterContinental Hotel Group was Byron Calhoun, a self-made man, who at the age of 14 took his first job in a hotel. Having worked for the Radisson Hotel in Minneapolis, together with a University of Chicago professor
  • 6. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 6InterContinental Hotels Group® (IHG) Discovery about the hotel industry years ahead of its time: "Employees only perform at their best when they feel the security of knowing precisely what their jobs consist of, and why each element of their work is necessary. Training was the key..." The predominant user of an InterContinental Hotel was the medium-income business traveler. In this sense, one-bedroom suites designed for extended stays and trunks full of clothing would become obsolete. Instead, the new traveler would need basic comforts: cleanliness, a good bed, reliable hot and potable water, a private bathroom, fast laundry, a valet service, safe food, telephone and wire service provided in the guest's own language, all at an affordable price for the business traveler and his company. The plans for a Pan Am owned international hotel group almost ended on December 31, 1948 because the Pan Am board had set this as the deadline for terminating support for the hotel company. The decision was reversed because just before Christmas in 1948, an InterContinental manager finally managed to conclude a $4 million loan agreement with the Colombian government for a 400-room hotel in Bogota. This ensured the continuation of the project. Years of Growth and Anecdotes In the 1950s, the InterContinental Hotel Group quickly developed. First in the Americas and, in the 1960s, it expanded to Europe, Asia and around the globe. In 1954, the group recorded its first, admittedly small, profit. Many of the hotels were purpose-built and avant-garde at the time of their construction. Today, some of the architecture is less appealing, but for many years it was fashionable and InterContinental was considered the hotel of the future, attracting not only businessmen and tourists, but also celebrities.
  • 7. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 7InterContinental Hotels Group® (IHG) The De La Ville Hotel in Rome was one of the Grant Met hotels that joined the InterContinental portfolio in 1982. Photo © InterContinental Hotels Group. The success of a hotel can also become a burden. In San Juan in the 1950s, for example, the new InterContinental and its casino and show room, the Tropicoro, featured stars such as Eartha Kitt, Harry Belafonte, Paul Anka as well as Marlene Dietrich accompanied by Burt Bacharach. The island was always overbooked. It became such an attraction that the management was forced to have guests sign a formal declaration at check-in confirming their check-out date and their agreement to leave as scheduled; the hotel manager was repeatedly forced to charter aircrafts, ferrying surplus guests to the InterContinental Embajador in the Dominican Republic. The starlets aside, the political instability in some Latin American countries was a factor for concern, some turbulences and even hotel closures here and there. As for the future development of an InterContinental hotel in Frankfurt, the representative of a prestigious, small, private Frankfurt bank was mindful of the accepted wisdom in banking circles that "hotels are only profitable after the third bankruptcy" when they can be purchased at a fraction of their initial cost.
  • 8. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 8InterContinental Hotels Group® (IHG) Among famous investors in several InterContinental properties, for instance in Geneva and in Ireland, names such as the American Countess Mona Bismarck, the French Baron Edmond de Rothschild or the Prince Sadruddin Aga Khan, crop up. Some InterContinental Hotels organize special events once a year. A remarkable one takes place (or at least took place until the mid-1990s) at the InterContinental Medellin in Columbia, which was opened in 1970 during the high growth years of the group. On Journalists' Day, "La Maccarenita", a bullfight was staged in the hotel's own bullring. Local journalists would take on young cows, not bulls, and cheer each other's style and bravery. Changes of hands and fortunes Then, in 1980 the world's airlines suffered the worst decline in traffic and earnings in their history, resulting in drastic change at Pan Am. It sold its New York City headquarters, the famous PanAm building. InterContinental was still making profit, but Pan Am was not only in the red, but soon out of cash. Ten years later, Pan Am's demise finally became reality. View from the fabulous spa and gym at the top floor of the InterContinental Warsaw. Photos © InterContinental Hotels Group.
  • 9. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 9InterContinental Hotels Group® (IHG) On September 10, 1981 Pan Am was forced to sell InterContinental with its 83 hotels (only 6 of them fully owned) in 47 countries for $0.5 billion to Grand Metropolitan, a major British conglomerate, which had begun as a collection of London hotels which were put together by Maxwell Joseph, a successful English property agent. In 1988 Grand Met moved the InterContinental headquarters from New York City to suburban Montvale, New Jersey. For most employees, commuting to New Jersey was impossible. Even with generous relocation allowances by Grand Met only three people, from the head office marketing group, remained; one from development; but not a single secretary. And so, for the new staff, the learning curve was steep. On December 15, 1988 Grand Met sold InterContinental to Saison, a group of Japanese companies engaged primarily in retail trade (the flagship being the Seibu department stores) for some $2.2 billion. A year later this deal would have been impossible and certainly not at this price. In April 1989 the airline SAS acquired 40% equity participation in the InterContinental group. In 1990 the Montvale office was abruptly closed and the headquarters moved to London's Devonshire House, which resulted in another immense loss of know-how, and the desired net reduction in operating costs was also not achieved. In 1991 the Iraqi invasion of Kuwait and "Operation Desert Storm" nearly brought international travel to a standstill. In addition, the Japanese economy was in a recession. SAS and Saison interests were too far apart. In early 1992 Saison reorganized its group and Seiyu Ltd., a Saison Group company became the chief shareholder of InterContinental. In April 1992, Seiyu bought out the SAS position in InterContinental, which was reorganized again. Inter-Continental Hotels and Resorts was introduced as the company's new corporate name (the hyphen dropped later).
  • 10. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 10InterContinental Hotels Group® (IHG) In February 1998, Seiyu sold InterContinental Hotels and Resorts to the British Bass PLC for $2.9 billion. InterContinental Hotels Group PLC was formed by the separation of Six Continents PLC (previously Bass PLC) on April 15, 2003. The restaurants and pubs part of Six Continents became Mitchells & Butlers PLC. Today, InterContinental has still a good reputation and visited many of them. The hotels are not uniform and each has its own style and flavor. In addition to the purpose-built structures, which were often the most modern hotels in a city or even an entire country, visitor can find gems of historic architecture: the small Amstel InterContinental in Amsterdam with its 2 Michelin-star restaurant or the Hotel de la Ville in Rome with terraces overlooking the eternal city! Intercontinental Wien, German article. View from the Stadtpark. Photos © InterContinental Hotels Group Among the purpose-built InterContinental Hotels which the new one in Warsaw is a gem, with its fitness studio and spa on the top floor. In 2004, the one in Hamburg offered gourmet cuisine by a young ambitious chef. The InterContinental in Vienna - both in 2003 and in early 2007 - has had one of the liveliest, best accepted hotel bars and cafés, frequented by locals and hotel guests alike.
  • 11. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 11InterContinental Hotels Group® (IHG) Measured by the number of 3,600 hotels in over 100 countries offering over 537,000 hotel rooms, the British InterContinental Hotels Group PLC is the world's largest hotel chain in 2007 - InterContinental Hotels & Resorts its flagship brand. Other hotel chains of the group include Crowne Plaza and Holiday Inn. Further reading and main source for this article: James E. Potter: A Room With A World View: 50 Years of Inter-Continental Hotels and its People, 1946-1996. Weidenfeld & Nicolson, London, 1996, 240 p. 1.4 Bass Hotels The origins of InterContinental Hotels Group can be traced back to 1777, when William Bass established the Bass Brewery in Burton-upon-Trent. In 1876, its red triangle logo was the first ever trademark registered in the United Kingdom. In 1989, the British Government limited the number of pubs which brewers could directly own, resulting in Bass investing in the expansion of its small line of hotels. In 1990, it purchased Holiday Inn International from shareholders and expanded into North America. 1.5 InterContinental Pan American Airways founder Juan Trippe established the InterContinental brand as a division of PanAm and opened the first hotel in Belém, Brazil in 1946. On August 19, 1981, PanAm sold holding company InterContinental Hotels Corporation (IHC) to UK-based Grand Metropolitan for $500 million. As GrandMet focused its core business and expanded into fast food through the purchase of Burger King, it sold IHC to Japanese-based Saison Group in 1988.
  • 12. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 12InterContinental Hotels Group® (IHG) In March 1998, Saison Group sold IHC to British brewery Bass, which traces its roots back to 1777, when William Bass established the Bass Brewery in Burton-upon-Trent. In 1988, in reaction to the British government limiting the number of pubs which brewers could directly own, Bass invested in the expansion of its small line of hotels. In 2000, Bass sold its brewing assets (and the rights to the Bass name) to the major Belgian brewer Interbrew for £2.3 billion and changed its name to Six Continents. In 2003, the independent corporation InterContinental Hotels Group (IHG) was created after Six Continents split into two companies: Mitchells & Butlers took control of the restaurant asset and IHG focusing on hotels and soft drinks. IHG retained Britvic, the soft drinks division, until December 2005 when it sold its interest in the company by an initial public offering. In April/May 2014 the company reportedly rejected a $10 billion takeover bid from an unknown suitor, believed to be Starwood. OPERATIONS 2.1 Global Operations IHG, (InterContinental Hotels Group) is a global organization with a broad portfolio of twelve hotel brands that operates hotels in three different ways - as a franchisor, a manager, and on an owned and leased basis. Franchising is the largest part of business, with over 4,300 hotels under franchise agreements. The franchisee owns the hotel and is a licensee of the brands. Additionally, 845 hotels operate under a management contract, whereby IHG oversees all operations while the franchisee owns the physical asset. The remaining hotels in the IHG portfolio are owned and operated by IHG. http://development.ihg.com/
  • 13. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 13InterContinental Hotels Group® (IHG) IHG supports each property around the globe by balancing regional leadership with local, personalized service. With teams spread throughout the world, make sure that all IHG branded hotels get the hands-on support to fit their market and guest needs. IHG has regional offices in major markets around the world, including our global headquarters in Denham, England, our Americas office in Atlanta, Georgia, and regional offices in Singapore and Shanghai.http://development.ihg.com/documents/7741040/9157505/Development+Marketing +brochure+2017/315c6d66-fc14-4a1a-813d-ad6d0fb12afa 2.2 Regional Headquarters Global headquarters and Europe office InterContinental Hotels Group PLC Broadwater Park Denham Buckinghamshire UB9 5HR UK Telephone: +44 (0) 1895 512000
  • 14. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 14InterContinental Hotels Group® (IHG) America’s office InterContinental Hotels Group 3 Ravinia Drive Suite 100 Atlanta Georgia 30346-2149 US Telephone: +1 770 604 2000 Asia, Middle East and Africa office 230 Victoria Street #13-00 Bugis Junction Towers Singapore 188024 Telephone: +65 6395 6166 Fax: +65 6395 6000 Greater China office 22nd Floor, Citigroup Tower No. 33, Huayuanshiqiao Road Pudong New Area 200120 Shanghai, PR China Telephone: +86 (21) 2893 3388, Fax: +86 (21) 2893 3399
  • 15. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 15InterContinental Hotels Group® (IHG) 2.3 InterContinental Hotels Group Boosts Profits Gains in the Americas The U.S. is London-based InterContinental Hotel Group’s largest region so that helped offset a falloff in France, for example, after the wave of terrorism. Brexit, too, could help IHG trim infrastructure/management costs. — Dennis Schaal InterContinental Hotels Group PLC, owner of the Holiday Inn and Crowne Plaza brands, said first-half earnings rose as a resilient U.S. market made up for slowdowns in other regions. Operating profit before one-time items climbed 2.1 percent to $344 million, with gains in the Americas driving growth, the Denham, England-based Company said in a statement on Tuesday. That beat a $332.9 million average estimate by seven analysts in a Bloomberg survey. Revenue fell 8.4 percent to $838 million after the company sold properties in Paris and Hong Kong. “Despite the uncertain environment in some markets, we remain confident in the outlook for the remainder of the year,” Chief Executive Officer Richard Solomons said in the statement.
  • 16. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 16InterContinental Hotels Group® (IHG) Demand for European hotel rooms has been hit by traveler uncertainty in the wake of terrorist attacks in France and an attempted coup in Turkey. Accor SA, Europe’s biggest hotel operator, said last week that first-half profit fell 4 percent partly due to its French business. The Americas region accounts for more than half of InterContinental’s sales. Operating profit in Europe fell 5.6 percent to $34 million — hurt partly by the sale of the InterContinental Paris Le Grand last year — with revenue per available room in Paris dropping 19.5 percent. In the Middle East, revenue per available room was down 8 percent due to the ongoing impact of low oil prices. In the Americas, profit rose 6.1 percent to $313 million. “Favorable economic fundamentals and historically modest levels of new supply in the U.S. continue to support growth in our largest region, where demand continues to be at an all-time high,” InterContinental said. The company said it’s increasing its interim dividend by 9 percent to 30 cents per share.The U.K.’s vote to leave the European Union may help InterContinental achieve administrative savings, it said. “With a substantial proportion of central costs denominated in sterling, we would even benefit at a profit level if the post-referendum sterling exchange rate is maintained,” the company said, noting that only a small portion of its hotels are located in the U.K. InterContinental, which has about 750,000 rooms in about 100 countries, lost its ranking as the world’s biggest hotel company after a wave of consolidation created increasingly large competitors. Marriott International Inc. completed its acquisition of Starwood Hotels &
  • 17. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 17InterContinental Hotels Group® (IHG) Resorts Worldwide Inc. this year Editor’s Note: Marriott’s acquisition of Starwood has not been finalized and awaits antitrust approval from China; it has not yet closed and therefore IHG is still, technically, the world’s biggest hotel company, and Accor bought the owner of the upscale Fairmont, Raffles and Swissotel brands. Investors spent $85 billion on hotel deals last year, 50 percent more than in 2014, according to data compiled by Jones Lang LaSalle Inc. InterContinental conducted talks with financial advisers about whether to sell itself or combine with a competitor, people with knowledge of the matter said in November.
  • 18. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 18InterContinental Hotels Group® (IHG) 2.4 InterContinental Hotels Group Europe The European Development team is based at IHG's Global HQ in Denham, Buckinghamshire. An extensive field based team of developers have all the required skills and experience to provide specific advice on any hotel development projects.  662hotels  107,340rooms  with 134hotels in the pipeline
  • 19. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 19InterContinental Hotels Group® (IHG) 2.5 InterContinental Hotels Asia Middle East Africa InterContinental® Hotels & Resorts Bahrain InterContinental Regency Bahrain Egypt InterContinental Resort Taba Heights InterContinental The Palace Port Ghalib Resort InterContinental Cairo Citystars InterContinental Semiramis India InterContinental Marine-Drive Mumbai Jordan InterContinental Amman Jordan InterContinental Resort Aqaba Kenya InterContinental Nairobi Kingdom of Saudi Arabia InterContinental Dar Al Hijra Madinah InterContinental Dar Al Iman Madinah Dar Al Tawhid InterContinental Makkah
  • 20. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 20InterContinental Hotels Group® (IHG) Lebanon InterContinental Le Vendome Beirut InterContinental Phoenicia Beirut InterContinental Mzaar Mountain Resort & Spa Mauritius InterContinental Mauritius Resort Balaclava Fort Nigeria InterContinental Lagos United Arab Emirates InterContinental Abu Dhabi Zambia InterContinental Lusaka Crowne Plaza® Hotels & Resorts Bahrain Crowne Plaza Manama Bahrain Egypt Crowne Plaza Sahara Oasis Port Ghalib Resort Crowne Plaza Sahara Sands Port Ghalib Resort India Crowne Plaza Gurgaon
  • 21. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 21InterContinental Hotels Group® (IHG) Crowne Plaza New Delhi Okhla Crowne Plaza Rohini Crowne Plaza Greater Noida Crowne Plaza Mayur Vihar Crowne Plaza Kochi Jordan Crowne Plaza Amman Crowne Plaza Jordan - Dead Sea Resort & Spa Kingdom of Saudi Arabia Crowne Plaza Madinah Kuwait Crowne Plaza Kuwait Lebanon Crowne Plaza Beirut Oman Crowne Plaza Sohar Crowne Plaza Duqm Crowne Plaza Resort Salalah
  • 22. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 22InterContinental Hotels Group® (IHG) United Arab Emirates Crowne Plaza Abu Dhabi Holiday Inn® Hotels & Resorts India Holiday Inn Delhi Airport Holiday Inn New Delhi Mayur Vihar Noida Holiday Inn Mumbai International Airport Holiday Inn Cochin Holiday Inn Pune Hinjewadi Holiday Inn Jaipur City Centre Jordan Holiday Inn Amman Holiday Inn Resort Dead Sea Kuwait Holiday Inn Kuwait Downtown Holiday Inn Kuwait Salmiyah Lebanon Holiday Inn Beirut Dunes Oman
  • 23. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 23InterContinental Hotels Group® (IHG) Holiday Inn Muscat Al Seeb United Arab Emirates Holiday Inn Abu Dhabi Holiday Inn Express® Hotels & Resorts India Holiday Inn Express Chennai Mahindra World City Staybridge Suites® Lebanon Staybridge Suites Beiru 2.6 Discover the Vibrant Facets of Southeast Asia It’s always a good time to visit Southeast Asia, a vibrant region steeped in culture and contrasts. From the ancient temples in Thailand to the futuristic architecture in Singapore, be amazed by the variety of experiences the region has to offer.
  • 24. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 24InterContinental Hotels Group® (IHG) Start with a journey to Indonesia’s cultural capital, Yogyakarta, where visitor can experience fascinating puppet shows, cultural performances and more. Be sure to visit the magnificent Borobudur, the world’s biggest Buddhist monument just an hour’s drive from the city. If visitor’ seeking a beach escapade, make way to Bali where can find the best surf spots at Uluwatu or watch a golden sunset at the Seminyak beach. Stay with in Ho Chi Minh City for an authentic Vietnam travel discovery. Crawl through the famous Cu Chi tunnels, get a dose of local history at the many museums and savor a cup of robust Vietnamese coffee. Journey up north to Ha Long Bay and be awed by emerald waters and a stunning seascape of limestone islets. Wrap up Southeast Asia adventure in Singapore, an urban jungle full of activities for the whole family. Learn about local history and culture at the Singapore Museum, step into a horticultural oasis at Gardens by the Bay and get a bird’s eye view of the city from the Singapore Flyer. Stay right in the center of it all at Singapore. To enjoy the best of Southeast Asia travels, choose among our Southeast Asia hotels and resorts located throughout the region. 2.7 IHG - Greater China IHG now has six differentiated hotel brands in Greater China to cater to the varying needs of its customers:
  • 25. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 25InterContinental Hotels Group® (IHG) Address: Greater China office 2nd Floor, Citigroup Tower, No. 33 Huayuanshiqiao Road, Pudong New Area 200120 Shanghai, PR China InterContinental® Hotels & Resorts is the first truly international luxury hotel brand in the world with each hotel designed to offer a unique experience. With great amenities and superb taste, InterContinental® Hotels & Resorts pays attention to minute details to fully meet the needs of guests. The thoughtful service, including concierge and 24-hour butler service, has been widely recognised, earning InterContinental the name of Best Hotel Chain by Business Traveller (Europe) magazine. It has 33 Hotels are Open & 19 Hotels are Pipeline. Hotel Indigo® is the industry’s first branded boutique hotel, combining the convenience and consistency of a branded hotel with the unique design and service personality of a boutique. At Hotel Indigo®, guests can enjoy a unique lodging experience with the distinctive design and intimate service of a boutique hotel that also offers the reliability and peace of mind of staying with InterContinental Hotels Group.
  • 26. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 26InterContinental Hotels Group® (IHG) Crowne Plaza® Hotels & Resorts is the world’s fastest growing upscale brands, ideal for business meetings and social interactions that provides comfortable, quality meeting facilities and business technology for business and leisure travellers, including “Meeting Success” services. This has 72 Hotels Open now & 45 Hotels in Pipeline. Holiday Inn® Hotels & Resorts is one of the most widely recognised lodging brands in the world known for its kind service. Its comfortable and affordable hotel accommodations make it the largest mid-market hotel brand in Greater China. Holiday Inn Express® is one of the fastest growing hotels around the world. It’s a fresh, clean, uncomplicated hotel choice offering comfortable and affordable hotel accommodations with kind, fast and reliable high standard services throughout the world for both business and leisure travelers. HUALUXE® Hotels and Resorts is the industry’s first hotel brand designed for the Chinese consumer. The launch of HUALUXE® Hotels and Resorts is based on a deep understanding of Chinese market and its consumers.
  • 27. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 27InterContinental Hotels Group® (IHG) 2.8 Iconic Properties (China IHG) 1. InterContinental Shanghai Ruijin This is the first heritage hotel under the InterContinental Brand in Greater China. With nearly a century of history, the hotel re-opens as one of the world’s most iconic landmarks. 2. InterContinental One Thousand Island Lake Discover the scenic elegance of Xian Shan Peninsula, aptly named ‘the flower and fruit mountain’, renowned for its karst mountains, caves and abundant flora. Guest will find every luxury at this resort from the private yacht club and international standard 18-hole golf course to the beautifully landscaped gardens and heated indoor swimming pool. 3. InterContinental Resort Jiuzhai Paradise This Jiuzhai hotel is an intimate upcountry retreat nestled high in the mountains, featuring design reminiscent of an ancient city protected under a glass atrium. 4. Hotel Indigo Shanghai on the Bund It is the first Hotel Indigo® in Asia Pacific, sits alongside the Huangpu River with a few minutes’ walk to the old Shanghai city.
  • 28. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 28InterContinental Hotels Group® (IHG) 5. Crowne Plaza Resort Xishuangbanna Located on the edge of picturesque Jinghong City, the hotel is a unique set amidst the stunning natural beauty of Southern Yunnan Province, a destination rich in folklore, rain forests, rare plants, exotic wildlife and a tropical winter-less climate. 6. Holiday Inn Resort Changbaishan The hotel is located in the heart of Changbaishan International Resort in Jilin Province which is 12km from the Changbaishan International Airport. The “Fuying” highway makes great connection with major cities like Changchun and Shenyang. It is an ideal destination for entertainment and relaxation.
  • 29. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 29InterContinental Hotels Group® (IHG) INTERCONTINENTAL HOTELS BRANDS 3.1 Popular IHG Brands Great Hotels Guests Love. IHG have 12 brands in their family, spanning 5,000 hotels in nearly 100 territories and countries. The develop brands to respond to guests' needs. From heritage Holiday Inn, which Kemmons Wilson opened after being unable to find an affordable, comfortable hotel for the family, to our newest addition, HUALUXE Hotels and Resorts®, the first premium international hotel brand designed specifically for Chinese consumers? They are dedicated to those who appreciate and enjoy The InterContinental Life – the glamour and exhilaration of fascinating places, mixed with our international know-how and local cultural wisdom.
  • 30. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 30InterContinental Hotels Group® (IHG) 3.2 InterContinental InterContinental Hotels & Resorts has over 180 hotels, located in more than 60 countries across the globe. In operation for over 70 years, the Intercontinental brand is one of the world’s major luxury hotel and resort brands. Industry Hotels Founded April 4, 1946 Headquarters Denham, Buckinghamshire, United Kingdom Number of locations 180 hotels & resorts Area served Global Owner InterContinental Hotels Group Website ihg.com
  • 31. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 31InterContinental Hotels Group® (IHG) Responsible Business InterContinental Hotels & Resorts use the IHG Green Engage system, an online sustainability management system that tracks a hotel’s environmental performance and recommends ways to improve it. The hotel chain also uses Green Engage tools to help their hotels and resorts reduce energy consumption by up to 25%. Its Shelter in a Storm program involves the receipt of guidance on when and how best to respond when disasters occur. When a disaster occurs, funds from the IHG Shelter Fund can be allocated to enable hotels to support their guests, employees and the local community with financial support, supplies and accommodation. The brand also operates an IHG Academy that schools local people to develop skills for work. 3.3 InterContinental Worldwide (Chain & Brand) North America - Canada  InterContinental Montreal  InterContinental Toronto Centre  InterContinental Toronto Yorkville Mexico  InterContinental Presidente Cancun Resort  InterContinental Presidente Cozumel Resort Spa  InterContinental Presidente Guadalajara  InterContinental Presidente Merida  InterContinental Presidente Mexico City  InterContinental Presidente Puebla  InterContinental Presidente Santa Fe Mexico
  • 32. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 32InterContinental Hotels Group® (IHG) United States  InterContinental Alliance Resorts The Palazzo Las Vegas  InterContinental Alliance Resorts The Venetian Las Vegas  InterContinental At Doral Miami  InterContinental Boston  InterContinental Buckhead Atlanta  InterContinental Chicago Magnificent Mile  InterContinental Cleveland  InterContinental Dallas  InterContinental Kansas City At The Plaza  InterContinental Los Angeles Century City  InterContinental Los Angeles Downtown  InterContinental Mark Hopkins San Francisco  InterContinental Miami  InterContinental Milwaukee  InterContinental Minneapolis - St. Paul Airport  InterContinental New Orleans  InterContinental New York Barclay  InterContinental New York Times Square  InterContinental Saint Paul Riverfront  InterContinental San Francisco  InterContinental Stephen F. Austin  InterContinental Suites Hotel Cleveland  InterContinental The Clement Monterey  InterContinental The Willard Washington D.C.  InterContinental Washington D.C. - The Wharf
  • 33. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 33InterContinental Hotels Group® (IHG) South America Argentina  InterContinental Buenos Aires  InterContinental Mendoza Brazil  InterContinental Sao Paulo Chile  InterContinental Santiago Colombia  InterContinental Cali  InterContinental Cartagena de Indias  InterContinental Medellin Venezuela  InterContinental Maracaibo  InterContinental Tamanaco Caracas Australasia / Oceania Australia  InterContinental Adelaide  InterContinental Melbourne  InterContinental Perth City Centre  InterContinental Sanctuary Cove Resort  InterContinental Sydney  InterContinental Sydney Double Bay
  • 34. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 34InterContinental Hotels Group® (IHG) Fiji Islands  InterContinental Fiji Golf Resort & Spa French Polynesia/Tahiti  InterContinental Bora Bora Resort Thalasso Spa  InterContinental Le Moana Bora Bora  InterContinental Resort And Spa Moorea  InterContinental Resort Tahiti New Zealand  InterContinental Wellington Middle East Bahrain  InterContinental Bahrain Egypt  InterContinental Cairo Semiramis  InterContinental Citystars Cairo Jordan  InterContinental Amman (Jordan)  InterContinental Aqaba (Resort Aqaba)
  • 35. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 35InterContinental Hotels Group® (IHG) Lebanon  InterContinental Le Vendome Beirut  InterContinental Mzaar (Mountain Resort & Spa)  InterContinental Phoenicia Beirut Oman  InterContinental Muscat Qatar  InterContinental Doha  InterContinental Doha - The City  InterContinental Doha Residences Saudi Arabia  InterContinental Abha  InterContinental Al Ahsa  InterContinental Al Jubail  InterContinental Al Khobar  InterContinental Dar Al Hijra Madinah  InterContinental Dar Al Tawhid Makkah  InterContinental Jeddah  InterContinental Madinah-Dar Al Iman  InterContinental Riyadh  InterContinental Taif United Arab Emirates  InterContinental Abu Dhabi  InterContinental Dubai - Festival City  InterContinental Dubai Marina
  • 36. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 36InterContinental Hotels Group® (IHG)  InterContinental Fujairah Resort  InterContinental Residence Suites Dubai F.C. Central-America / Caribbean Costa Rica  InterContinental Costa Rica at Multiplaza Mall Dominican Republic  InterContinental Real Santo Domingo El Salvador  InterContinental San Salvador-Metrocentro Mall Guatemala  InterContinental Real Guatemala Honduras  InterContinental Real San Pedro Sula  InterContinental Tegucigalpa at Multiplaza Mall Nicaragua  InterContinental Managua at Metrocentro Mall Panama  InterContinental Miramar Panama Puerto Rico  InterContinental San Juan
  • 37. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 37InterContinental Hotels Group® (IHG) Asia Pacific Bangladesh  InterContinental Dhaka Cambodia  InterContinental Phnom Penh China (People's Republic)  InterContinental Beijing Beichen  InterContinental Beijing Financial Street  InterContinental Beijing Sanlitun  InterContinental Century City Chengdu  InterContinental Changsha  InterContinental Chengdu Global Center  InterContinental Chongqing  InterContinental Dalian  InterContinental Foshan  InterContinental Fuzhou  InterContinental Guangzhou Exhibition Center  InterContinental Hangzhou  InterContinental Heilong Lake  InterContinental Huizhou Resort  InterContinental Jinan City Center  InterContinental Kunming  InterContinental Lhasa Paradise  InterContinental Lijiang Ancient Town Resort  InterContinental Nanjing  InterContinental Nantong  InterContinental Ningbo
  • 38. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 38InterContinental Hotels Group® (IHG)  InterContinental OneThousand Island Lake Resort  InterContinental Qingdao  InterContinental Resort Jiuzhai Paradise  InterContinental Sancha Lake  InterContinental Sanya Haitang Bay Resort  InterContinental Sanya Resort  InterContinental Shanghai Expo  InterContinental Shanghai NECC  InterContinental Shanghai Pudong  InterContinental Shanghai Puxi  InterContinental Shanghai Ruijin  InterContinental Shenzhen  InterContinental Shijiazhuang  InterContinental Suzhou  InterContinental Taiyuan  InterContinental Tangshan  InterContinental TianjinYujiapuHotel&Residences  InterContinental Wuhan  InterContinental Wuxi  InterContinental Xishuangbanna Resort Hong Kong  InterContinental Grand Stanford Hong Kong  InterContinental Hong Kong India  InterContinental Chennai Mahabalipuram Resort  InterContinental Marine Drive-Mumbai 
  • 39. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 39InterContinental Hotels Group® (IHG) Indonesia  InterContinental Bali Resort  InterContinental Bandung Dago Pakar Japan  InterContinental Osaka  InterContinental Tokyo Bay  InterContinental Yokohama Grand  InterContinental-ANA Ishigaki Resort  InterContinental-ANA Manza Beach Resort  InterContinental-ANA The Strings Tokyo  InterContinental-ANA Tokyo Korea, Republic  InterContinental Alpensia Pyeongchang Resort  InterContinental Grand Seoul Parnas  InterContinental Seoul Coex Malaysia  InterContinental Kuala Lumpur Singapore  InterContinental Singapore  InterContinental Singapore Robertson Quay Thailand  InterContinental Bangkok  InterContinental Hua Hin Resort  InterContinental Pattaya Resort
  • 40. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 40InterContinental Hotels Group® (IHG)  InterContinental Samui Baan Taling Ngam Resort Vietnam  InterContinental Hanoi Westlake  InterContinental Danang Sun Peninsula Resort  InterContinental Hanoi Landmark72  InterContinental Nha Trang  InterContinental Phu Quoc Long Beach Resort  InterContinental Saigon  InterContinental Saigon Residences Africa Kenya  InterContinental Nairobi Mauritius  InterContinental Resort Mauritius Nigeria  InterContinental Lagos South Africa  InterContinental Johannesburg O.R.Tambo Airport  InterContinental Johannesburg Sandton Towers Zambia  InterContinental Lusaka
  • 41. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 41InterContinental Hotels Group® (IHG) Europe Austria  InterContinental Vienna Bulgaria  InterContinental Sofia Czech Republic  InterContinental Prague France  InterContinental Bordeaux - Le Grand Hotel  InterContinental Carlton Cannes  InterContinental Marseille - Hotel Dieu  InterContinental Paris - Avenue Marceau  InterContinental Paris - Le Grand Germany  InterContinental Berlin  InterContinental Dusseldorf  InterContinental Frankfurt Greece  InterContinental Athenaeum Athens Hungary  InterContinental Budapest
  • 42. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 42InterContinental Hotels Group® (IHG) Ireland  InterContinental Dublin Israel  InterContinental David Tel Aviv Kazakhstan  InterContinental Almaty Malta  InterContinental Malta Netherlands (Holland)  InterContinental Amstel Amsterdam Poland  InterContinental Warsaw Portugal  InterContinental Estoril  InterContinental Lisbon  InterContinental Porto - Palacio das Cardosas Romania  InterContinental Bucharest Russia  InterContinental Moscow - Tverskaya
  • 43. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 43InterContinental Hotels Group® (IHG) Slovenia  InterContinental Ljubljana Spain  InterContinental Madrid  InterContinental Mar Menor Golf Resort & Spa Switzerland  InterContinental Davos  InterContinental Geneve Turkey  InterContinental Istanbul Ukraine  InterContinental Kiev United Kingdom  InterContinental London - The O2  InterContinental London Park Lane
  • 44. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 44InterContinental Hotels Group® (IHG) 3.4 HUALUXE® Hotels and Resorts HUALUXE® is the first international luxury hotel brand from InterContinental Hotels Group tailored for Chinese guests. To our guests, HUALUXE® is the Chinese hospitality solution underpinned by internationally renowned consistency that’s supported by four principles; chinese etiquette, status recognition, rejuvenation with nature, and enabling spaces. The Business Elite will feel and be seen to truly accomplished at HUALUXE®, where they enjoy the success of business gatherings and social events. IHG launches Hualuxe brand for Chinese travellers InterContinental Hotels Group (IHG) has unveiled details of its new luxury hotel brand, Hualuxe, A statement from the hotel group explains that Hualuxe aims to tap into three growth opportunities – the growth of demand in both outbound international travel and domestic travel within China, as well as “consumer demand for an upscale international hotel brand that demonstrates pride in Chinese customs and reflects local tradition.” According to IHG, domestic travellers is projected to reach 3.3 billion in 2015 while outbound trips will go from a total of 10 million to 100 million in the next 10 to 15 years. Initially, the hotel brand will launch in tier 1, 2 and 3 cities across Mainland China and some resort destinations, with the first property scheduled to open at the end of 2013, before opening in major cities around the world.
  • 45. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 45InterContinental Hotels Group® (IHG) The upscale Hualuxe hotels will focus on four service areas, namely "tradition", "rejuvenation", "status" and "familiar spaces", which are meant to answer to all the fundamental needs and requirements of Chinese travellers. In order to meet traditional values and priorities, the hotel will offer authentic Chinese experiences, such as a late-night noodle bar. The hotel will feature abundant natural surroundings and relaxing elements to help guests rejuvenate and “break away from the pressures of their busy lives.” The third aspect of the brand will answer to the cultural expectation of recognition and respect, by offering, for example, VIP arrival facilities. Finally, familiar spaces mean a range of public and private areas throughout the hotel for “a wide range of social interactions and business meetings”, such as a multifunction business suite where guests can dine and talk shop at one location or a teahouse catering to the Chinese way of doing business deals over small bites and tea.
  • 46. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 46InterContinental Hotels Group® (IHG) IHG® announces locations of first two HUALUXE® Hotels and Resorts properties InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, today announces the locations of its first two HUALUXE® Hotels and Resorts properties in Greater China. HUALUXE Hotels and Resorts is the world’s first international luxury hotel brand specifically designed for Chinese consumers. HUALUXE Nanchang High Tech Zone is located in Nanchang, the capital of the Jiangxi Province and a key catalyst to the economic growth in Southeast China. The hotel is situated in one of the city’s tallest buildings with a sky lobby overlooking the city. Operating on the 39th to 56th floor, the hotel has 281 guest rooms with 21 club rooms and deluxe suites, 3 distinctive restaurants and best-in-class banquet facilities, including an 800m2 pillar-less ballroom. Owned by Shanghai-based Greenland Group, a leading real estate developer in China and one of IHG’s long-standing strategic partners, HUALUXE Nanchang High Tech Zone will open as a new landmark for Nanchang.
  • 47. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 47InterContinental Hotels Group® (IHG) HUALUXE Yangjiang City Centre is located in the heart of Yangjiang, a fast developing leisure and business destination in China’s Guangdong Province. With enviable views of Yuanyang Lake, the hotel features 282 deluxe rooms, including 76 club and deluxe suites, the largest pillar-less ballroom in the city and a range of restaurants offering local and international cuisine. The property will also be the coastal city’s first hotel to be operated as part of an international brand family. Richard Solomons, Chief Executive Officer of IHG commented: “This is a very important milestone for IHG as we announce the locations of the first two HUALUXE Hotels and Resorts properties in China. The brand was built on over three decades of market insight, experience and leadership in China and epitomises the finest elements of China’s world- renowned hospitality. The brand has been well-received in the market since its launch in 2012 and we are on track with our vision of taking it to 100 cities in Greater China over the next 15 to 20 years. The first two hotels, in Nanchang and Yangjiang, are located in China’s heartland and working with our trusted owners, & confident they will be welcomed by both Chinese and international consumers.” IHG has ambitious plans for HUALUXE Hotels and Resorts in Greater China and internationally. Since IHG first announced the launch of the brand in 2012, it has signed 24 hotels into the pipeline in 20 cities across China including Beijing, Shanghai and Chengdu. All 24 hotels are due to open over the next 3 to 5 years. As Chinese outbound travel continues to grow and gain momentum, IHG also plans to introduce the brand into key international destinations, such as London and New York, to meet the specific requirements of the Chinese travellers wherever they may be.
  • 48. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 48InterContinental Hotels Group® (IHG) Woven into every detail of the luxury brand’s service and design is an acknowledgement of Chinese culture and heritage, with particular emphasis on the Chinese values of etiquette, rejuvenation in nature, recognition of status and enabling space. Adhering to these values means that HUALUXE Hotels and Resorts is able to satisfy the demands of Chinese business and social interaction and is the first international hotel brand to do so. About HUALUXE® Hotels and Resorts HUALUXE® Hotels and Resorts takes the best aspects of renowned Chinese hospitality and applies IHG's international scale, powerful systems and unparalleled insights into the Chinese market to consistently deliver what consumers expect in China today. IHG launched the HUALUXE® Hotels and Resorts brand in March 2012, the first-ever upscale international brand designed specifically for Chinese guests. Our hotels focus on the unique Chinese aspects of etiquette, rejuvenation in nature, status recognition, and spaces enabling social interactions. Created by China team, HUALUXE® Hotels and Resorts provides Chinese guests an international stature defined with Chinese characteristics. HUALUXE® Hotels and Resorts is being developed across a range of tier 1/2/3 cities and resort destinations in Greater China. Expect to open hotels in major cities elsewhere in the world so Chinese travellers can enjoy the HUALUXE® Hotels and Resorts experience abroad.
  • 49. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 49InterContinental Hotels Group® (IHG) HUALUXE® Enabling Spaces HUALUXE® provides signature spaces for the Business Elite. Feel, and be seen to be, truly accomplished at HUALUXE; enjoy the success of business meetings and social gatherings. LUXE Gathering Created by HUALUXE® as a true signature; LUXE Gathering is a one-stop destination combining fine dining, meeting, and entertainment for business or private gatherings. Enjoy a premium end-to-end exclusive experience. management team and chef will be pleased to customise experiences just for you. LUXE Tea LUXE Tea® is a brand signature designed specifically by HUALUXE for both business and social interactions, where our guests can hold business meetings in a discreet environment while enjoying authentic Chinese tea that demonstrates dignity. During your meeting, they offer speciality tea and pastries so that guest able to enjoy a perfect business discussion. Professional tea masters will provide splendid tea ceremonies with new tea flavors. HUALUXE® RESTAURANT & BAR HUALUXE® brings together fresh ingredients around the world and local specialties, offering various dishes every day for the guests. They are also well aware of the social needs of Chinese Business Elite to create an exclusive private dining environment, and the catering butlers will provide exclusive service so that can enjoy your dinner.
  • 50. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 50InterContinental Hotels Group® (IHG) HUALUXE Yangjiang City Center 4.4/5 (26 Reviews) ROOMS STARTING AT 714.32 CNY Welcome to HUALUXE Yangjiang City Center. HUALUXE® Hotels and Resorts is a new international luxury hotel brand from InterContinental Hotels Group, who's going to establish her presence in nearly 30 cities and leisure destination. HUALXUXE Yangjiang City Center is one of the first opening HUALUXE® hotels. It is located downtown, in circle of MingYang commercial area, adjacent to YuanYang Lake, only takes 20 minutes to YangJiang bus station and the highway intersection.
  • 51. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 51InterContinental Hotels Group® (IHG) Deluxe rooms are available. In rooms, free high-speed wireless/wired Internet access is provided 24 hours. Bathrooms are fitted out with luxurious fixtures, and complimentary amenities from the internationally-renowned SPA brand “Essential Elements”. A series of selected Chinese tea and tea set are presented as a unique complementary gesture. A wide selection of food are offered to meet various dining needs, including the exquisite Chinese cuisine served at Fu Lin™ Chinese Restaurant, the Chinese and Western buffet provided by Xian Yan™ All-Day Dining Restaurant, the unique Pan-Asian food served by Tai & Ko™ Specialty Restaurant, and Chinese-style late night supper served at noodle bar. A series of flexible meeting spaces are designed, including a 1100 m2 pillar-less ball room, various well- equipped function rooms. A unique rejuvenation center “SPA” is established, composed by bathing, foot massage, body treatment and card rooms.
  • 52. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 52InterContinental Hotels Group® (IHG) Address: No. 8 Huanhu Road, Jiangcheng District: Yangjiang , GD ,529500, China (People's Republic) + 86 -662 -8333333 GHUALUXE® Guest Rooms & Suites HUALUXE® Room,the design philosophy of “close to nature yet luxurious” is reflected in every aspect of the hotel. Inspired by contemporary Chinese art, all guest rooms have a refreshing oriental tonality. High-speed internet is available 24x7 for free.
  • 53. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 53InterContinental Hotels Group® (IHG) HUALUXE® Guest Room Following facilities included in guest rooms:  High standard international facilities of excellence  24/7 wireless network  Internationally renowned brand "Essential Elements" bathroom amenities  Complementary selected Chinese tea, fitted with a HUALUXE® bespoke tea set HUALUXE® Club Room On top of the benefits provided in HUALUXE Guest Rooms, HUALUXE Club Rooms offer the following additional benefits:  Selected breakfast, evening cocktails, tea and pastries in Club Lounge  Complimentary business service  Optional ironing services for two clothes during the stay  Internationally famous brand “L'OCCITANE” bathroom amenities  Late check-out till 6 o'clock in the afternoon (depending on hotel occupancy rate)
  • 54. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 54InterContinental Hotels Group® (IHG) Dine - Dine In Yangjiang Mian+ CAL FENG LOU Fu Lin Chinese Resturants Xianyan All Day Dining Restaurant IHG Announces Locations of First Two HUALUXE Hotels and Resort Properties
  • 55. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 55InterContinental Hotels Group® (IHG) Capturing the Spirit of Chinese Hospitality HUALUXE® Hotels and Resorts is the first upscale international hotel brand designed specifically for Chinese guests. They have woven into every detail of the luxury brand's service and design an acknowledgement of Chinese culture and heritage, with particular emphasis on the Chinese values of etiquette, rejuvenation in nature, recognition of status and enabling spaces. 5 Open hotels 1,436 Open rooms 21 Hotels in the pipeline HUALUXE® Meeting The hotel feature a luxury pillar-less ballroom over 1000㎡, a number of function rooms and meeting rooms, all equipped with advanced audio-visual systems. HUALUXE® Wedding HUALUXE® Wedding, well understand the wedding day is of greatest significance for the newlywed couple and their family. provide a luxurious venue that reflects their social status, festive food customized by star chef, and hassle free one-stop service.
  • 56. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 56InterContinental Hotels Group® (IHG) Recreation Fitness Centre is the creation of HUALUXE® Hotels & Resorts. Designed for the purposes of providing comfortable, pleasing health maintenance services to guests amidst luxuriously elegant surroundings, it is a unique venue where guests can relax. Explore The City Lingxiao Rock National Geological Park is a must visit scenic spot in Yangchun , world-class natural and cultural element surrounding Yangjiang covering an area of 36.7sqkm, is a famous characterized by Karst landform and mainly consists of natural water-eroded caves, of which A Seam of Sky, Moon Reflected in Water, Blessed by A Lucky Star, Dripping Pearl are regarded as “Four Wonders of Lingxiao” ‘
  • 57. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 57InterContinental Hotels Group® (IHG) HUALUXE® Hotels & Resorts HUALUXE® Hotels and Resorts is a new international luxury hotel brand from InterContinental Hotels Group, specially designed for the Chinese Business Elite and Chinese culture fans around the globe. At present, the brand is developing prosperously in key cities and resort destinations in Greater China, and will also expand into major cities worldwide, providing a brand-new Chinese hospitality centred on Chinese etiquette, status recognition, rejuvenation close to nature, and enabling spaces for Chinese travellers worldwide. NOW OPEN  HUALUXE Yangjiang City Center  HUALUXE Haikou Seaview  HUALUXE Nanchang High-tech Zone  HUALUXE Kunming  HUALUXE Wuxi Taihu  HUALUXE Zhangjiakou COMING SOON  HUALUXE Wuhu  HUALUXE Xiamen Haicang
  • 58. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 58InterContinental Hotels Group® (IHG) 3.5 Crowne Plaza® Hotels & Resorts Crowne Plaza is a chain of full service, upscale hotels catering to business travelers and to the meetings and conventions market. It forms part of the InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts and Holiday Inn Hotels & Resorts, and operates in 52 countries with more than 400 hotels, usually located in city centers, resorts, coastal towns or near major airports. Type Upscale Hotels & Resorts Industry Hotel Founded 1983 Founder InterContinental Hotels Group (IHG) Headquarters Global Number of locations 404 Area served Global Parent InterContinental Hotels Group Website Crown Plaza online
  • 59. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 59InterContinental Hotels Group® (IHG) History Originally branded as "Holiday Inn Crowne Plaza", the first United States Holiday Inn Crowne Plaza Hotel was opened in Rockville, Maryland, in 1983. Within a couple of years the brand was spun off as an independent chain (still owned at the time by Holiday Inn). The first Crowne Plaza Resort opened in Madeira, Portugal, in 1999. Today, the brand represents 410 hotels globally in 52 countries with 112,317 rooms (as of March 2016) and an expanding 81 hotels in the pipeline.It is also the place were big pun died In 1990, the InterContinental Hotels Group purchased the Holiday Inn family; today its portfolio includes the luxury brand InterContinental Hotels & Resorts, the upscale boutique brand Hotel Indigo, the upscale extended stay brand Staybridge Suites, the midscale extended stay brand Candlewood Suites, the midscale, full service brand Holiday Inn Hotels & Resorts, Holiday Inn Club Vacations, EVEN Hotels, HUALUXE Hotels & Resorts, and the midscale limited service brand Holiday Inn Express. Notable Properties  The Crowne Plaza Liverpool John Lennon Airport is the former terminal building of Liverpool Speke Airport, constructed in the 1930s and used until 1986. Its notable art deco features led to its listing as a heritage building, and subsequent conversion to a hotel.  The Crowne Plaza Copenhagen Towers is the first hotel in Denmark to generate all of its power from renewable sources, including solar panels and geothermal heating and cooling pumps. Its stationary bicycles are connected to generators, which provide electricity to the hotel.  Crowne Plaza Belgrade, renovated 2012–13, is the biggest Crowne Plaza hotel in Europe.  Crowne Plaza Hong Kong Causeway Bay opened in 2009 and is the first Crowne Plaza in Hong Kong.
  • 60. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 60InterContinental Hotels Group® (IHG) Sponsorship Crowne Plaza Hotels & Resorts is the title sponsor of the Crowne Plaza Invitational at Colonial - a PGA Tour golf tournament held annually in Fort Worth, Texas. Starting in 2012, they are also officially sponsoring PGA Tour's 2010's Rookie of the Year, Rickie Fowler. Crowne Plaza Hotels & Resorts have been the sponsor of the British FIA World Touring Car Championship driver Andy Priaulx, a multiple touring car champion, since 2006. They now continue to support him in the Deutsche Tourenwagen Masters(DTM), a popular European touring car championship, as an official sponsor of BMW Motorsport along with the American LeMans Series (ALMS) where Californian Joey Hand represents the brand for both series. Making Business Travel Work At Crowne Plaza® Hotels & Resorts they believe business travel should work better. In every market in the world, business has changed, and so has work. It’s more digital, more flexible, more mobile, more connected. As one of the world's largest upscale brands, their properties located in major urban centres, gateway cities and resort destinations all around the globe. 410 Open hotels 114,027 Open rooms 85 Hotels in the pipeline & Figures as at 30 June 2017
  • 61. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 61InterContinental Hotels Group® (IHG) IHG signs two new properties in Dubai Business Bay InterContinental Hotels Group (IHG®), one of the world’s leading hotel companies, has announced the signing two new properties in Dubai: Crowne Plaza® Dubai Business Bay and InterContinental Residences® Dubai Business Bay. Both properties are in partnership with API Hotels & Resorts, and their location in Dubai’s Business Bay area, the planned business capital of the region, is in line with IHG’s strategy to grow these brands in emerging business epicentres. Expected to open in 2019, Crowne Plaza Dubai Business Bay will be situated on the Business Bay Canal, near the Burj Khalifa and The Dubai Mall, as well as other developing commercial and residential communities. With 290 rooms and suites, the hotel will offer guests all day dining options, as well as a gym and an outdoor infinity pool. As a major draw for business bookers and travellers, Crowne Plaza Dubai Business Bay will include a ballroom as well as several meeting rooms to host conferences and events. InterContinental Residences Dubai Business Bay will be situated on the Business Bay canal extension of the Dubai Creek, across from the Crowne Plaza Dubai Business Bay. The area, currently under development as part of Marasi Business Bay, is an ideal location set to become one of Dubai’s most iconic areas featuring the region’s first purpose-built yachting destination, floating restaurants and cafes across 5 marinas, over 1250 berths, onshore boutiques and entertainment facilities. This waterfront property will serve as an ideal residence for those seeking a home in the heart of Dubai’s luxury lifestyle hub, in close proximity to business areas such as Dubai International Financial Centre and Business Bay’s commercial centres. It will offer 30 studios, 60 one bedroom, 60 two bedroom, and 10 three bedroom suites.
  • 62. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 62InterContinental Hotels Group® (IHG) Pascal Gauvin, Chief Operating Officer, India, Middle East & Africa, IHG, commented: “In the Middle East, we are currently engaged in the strategic expansion of the Crowne Plaza brand, as well as growing the footprint of our InterContinental Residences. In support of these goals, they are delighted to be working with API Hotels & Resorts, an eminent partner with a proven track record in high quality hotel developments across the UAE.” He continued, “Crowne Plaza is all about making business travel work and ensuring our guests have the most productive stay while they’re on the road. InterContinental Residences endeavours to provide both short- and long-term residents with a measure of luxury and location second to none. Dubai continues to be one of the strongest business and leisure destinations in the region and given that Business Bay’s is positioned as one of the city’s most centrally located commercial and lifestyle hubs, it is the perfect location for both these properties.” Mr. Jassim Al Ali, CEO of API Hotels & Resorts, added: “In order to maximize further growth opportunities in the Middle East, we believe that need to add a global operator with an internationally recognized brand to our portfolio and IHG, as a market leader with over 5,000 hotels worldwide fits this profile perfectly. Furthermore, both InterContinental Hotels & Resorts and Crowne Plaza Hotels & Resorts have established reputations around the world, and we’re excited to be adding these iconic names to our portfolio here in Dubai. This is a growing market for hotel development; particularly for business and luxury brands. We’re looking forward to providing career-focused business travellers and luxury seeking residents with the finest service across two world-class properties.”
  • 63. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 63InterContinental Hotels Group® (IHG) Crowne Plaza Worldwide Crowne Plaza Bangkok Lumpini Park, Bangkok, Thailand. Hamilton Crowne Plaza, Washington, D.C. Edmonton, Alberta, Canada Shanghai, Jiading, China Prague, Czech Republic Nuevo Laredo, Mexico Torreón, Mexico İzmir, Turkey Bratislava, Slovakia Kansas City, Missouri, USA New York City, New York, USA Huizhou, China Kochi, India Crowne Plaza Belgrade, Serbia Newton, Massachusetts, USA
  • 64. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 64InterContinental Hotels Group® (IHG) 3.6 Hotel Indigo® Hotel Indigo is a chain of boutique hotels, part of InterContinental Hotels Group. It is promoted as being "the industry’s first branded boutique hotel experience." The concept includes a retail-inspired design concept. Guestrooms feature murals, area rugs, duvets and slipcovers that change periodically. Public spaces are transformed seasonally through changing aromas, music, artwork, murals and directional signage. Hotel Indigo competes with Starwood's W Hotels as well as Andaz Hotels, Aloft Hotels and Le Meridien Hotels. In 2004, the first Hotel Indigo property opened its doors across from the Fabulous Fox Theatre in the eclectic arts and entertainment district of Midtown Atlanta. Today, culturally rich communities all over the world home, from New York to Paris, London to Shanghai, Hong Kong to Singapore—all the places you’ve always wanted to visit and do business in. Work and play Complimentary Wi-Fi is featured in the guestrooms and throughout the hotel. Also offer 24- hour business services and 24-hour fitness centers with flat panel TVs to help guests to stay connected, productive and energized during stay.
  • 65. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 65InterContinental Hotels Group® (IHG) Type Franchise Industry Hotel Founded 2004 Number of locations 68 hotels Area served United States, United Kingdom, China, Costa Rica, Thailand, Italy, Spain, Russia, Germany Parent InterContinental Hotels Group History 68 properties have opened since Hotel Indigo's launch, and another 64 are currently in the pipeline. The first Hotel Indigo opened in Atlanta, Georgia in October 2004, the second location opened in the historic Gold Coast neighborhood of Chicago, Illinois in May 2005, and another Chicago area location - Palatine, Illinois - opened in November 2005 (which as of 2011 has become the Hotel Bollero and is no longer affiliated with any hotel chain). The brand’s first international property debuted in Ottawa, Ontario, Canada. Each Hotel Indigo property is designed to reflect the culture, character and history of the surrounding neighbourhood. Many of them are in converted buildings.
  • 66. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 66InterContinental Hotels Group® (IHG) Indigo Worldwide Asia Indonesia  Hotel Indigo Bali Seminyak Beach Singapore  Hotel Indigo Singapore Katong Thailand  Hotel Indigo Bangkok Wireless Road Americas Mexico Veracruz  Hotel Indigo Veracruz Boca Del Rio
  • 67. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 67InterContinental Hotels Group® (IHG) United States Alabama  Hotel Indigo Orange Beach - Gulf Shores  Hotel Indigo Tuscaloosa Downtown California  Hotel Indigo Anaheim  Hotel Indigo Los Angeles Downtown  Hotel Indigo San Diego Del Mar  Hotel Indigo San Diego-Gaslamp Quarter  Hotel Indigo Santa Barbara  Hotel Indigo Napa Valley Colorado  Hotel Indigo Denver Downtown Florida  Hotel Indigo Ft Myers Dtwn River District  Hotel Indigo Jacksonville-Deerwood Park  Hotel Indigo Miami Lakes  Hotel Indigo Saint Petersburg Downtown  Hotel Indigo Sarasota Georgia  Hotel Indigo Athens Downtown - Univ Area  Hotel Indigo Atlanta Midtown  Hotel Indigo Atlanta Downtown
  • 68. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 68InterContinental Hotels Group® (IHG)  Hotel Indigo Atlanta - Vinings  Hotel Indigo Atlanta Airport - College Park  Hotel Indigo Savannah Historic District Illinois  Hotel Indigo Chicago Downtown Gold Coast  Hotel Indigo Naperville Riverwalk  Hotel Indigo Chicago-Vernon Hills Indiana  Hotel Indigo Columbus Architectural Center New Jersey  Hotel Indigo Basking Ridge - Warren  Hotel Indigo Newark Downtown New York  Hotel Indigo Albany Latham  Hotel Indigo Brooklyn  Hotel Indigo Lower East Side New York  Hotel Indigo Long Island - East End North Carolina  Hotel Indigo Asheville Downtown  Hotel Indigo Raleigh Durham Airport At Rtp Ohio  Hotel Indigo Cleveland-Beachwood
  • 69. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 69InterContinental Hotels Group® (IHG) Pennsylvania  Hotel Indigo Pittsburgh - University Area  Hotel Indigo Pittsburgh East Liberty Tennessee  Hotel Indigo Nashville  Texas  Hotel Indigo Waco - Baylor  Hotel Indigo Austin Downtown - University  Hotel Indigo Dallas Downtown  Hotel Indigo Frisco  Hotel Indigo El Paso Downtown  Hotel Indigo Houston at the Galleria  Hotel Indigo San Antonio Downtown - Alamo  Hotel Indigo San Antonio-Riverwalk Virginia  Hotel Indigo Old Town Alexandria
  • 70. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 70InterContinental Hotels Group® (IHG) Europe Finland  Hotel Indigo Helsinki - Boulevard France  Hotel Indigo Paris - Opera Germany  Hotel Indigo Berlin - Centre Alexanderplatz  Hotel Indigo Berlin - Ku'damm  Hotel Indigo Dusseldorf - Victoriaplatz Israel  Hotel Indigo Tel Aviv - Diamond District Italy  Hotel Indigo Milan - Corso Monforte  Hotel Indigo Rome - St. George Netherlands  Hotel Indigo The Hague - Royal Palace Poland  Hotel Indigo Krakow - Old Town  Hotel Indigo Warsaw - Nowy Swiat
  • 71. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 71InterContinental Hotels Group® (IHG) Russian Federation  Hotel Indigo St. Petersburg - Tchaikovskogo Spain  Hotel Indigo Barcelona - Plaza Catalunya  Hotel Indigo Madrid - Gran Via United Kingdom  Hotel Indigo Birmingham  Hotel Indigo Brighton  Hotel Indigo Cardiff  Hotel Indigo Stratford Upon Avon  Hotel Indigo Edinburgh - Princes Street  Hotel Indigo Edinburgh  Hotel Indigo Glasgow  Hotel Indigo London - Aldgate  Hotel Indigo London - Paddington  Hotel Indigo London - Kensington  Hotel Indigo London - 1 Leicester Square  Hotel Indigo London - Tower Hill  Hotel Indigo Liverpool  Hotel Indigo Durham  Hotel Indigo Newcastle  Hotel Indigo Bath  Hotel Indigo York
  • 72. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 72InterContinental Hotels Group® (IHG) Greater China China, People's Republic of  Hotel Indigo Lijiang Ancient Town  Hotel Indigo Shanghai On The Bund  Hotel Indigo Tianjin Haihe  Hotel Indigo Xiamen Harbour Hong Kong  Hotel Indigo Hong Kong Island Taiwan  Hotel Indigo Kaohsiung Central Park
  • 73. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 73InterContinental Hotels Group® (IHG) Hotel Indigo Warsaw - Nowy Swiat Smolna 40| Warsaw | 00-375| Poland| 48-22-4188900| Introducing something old and something new to the heart of Warsaw's trendy Nowy Swiat district, welcome to the Hotel Indigo® Warsaw – Nowy Swiat. This boutique hotel mixes chic contemporary design with historic architecture. Guest rooms offer city views, free WiFi and air-conditioning, and some have balconies. Steps from Nowy Swiat street and a short walk from the enchanting Old Town. Easily can discover fascinating art across the road at the National Museum, and walk to performances at the towering Palace of Culture and Science. Muzeum Narodowe 06 metro station is moments away. Wind down in steam room, enjoy inventive Middle Eastern cuisine in Florentin restaurant, and relax in Bourbon Lounge Bar, where the cocktails are chilled with ice cut from a block right in front.
  • 74. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 74InterContinental Hotels Group® (IHG)  Check In: 2:00 PM  Check Out: 12:00 AM  Minimum Check-In Age: 18  Credit Cards o Credit Cards Accepted o Payment Methods Accepted  Languages o Languages Spoken by Staff  English  Polish Pet Policy  See Details o Pets Allowed o Guide Dogs, Service Animals Allowed o We welcome guide dogs and request that you contact the hotel prior to arrival. o Pet Fee Per Night : 100 PLN Accessibility  See Details o 1 Accessible Rooms o 2 Wheelchair Accessible Parking Spaces o Disabled or Accessible Parking Facility  See Details o Number of Rooms: 60 o Number of Non-Smoking Rooms: 60 o Number of Rooms for the Physically-Challenged: 1
  • 75. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 75InterContinental Hotels Group® (IHG) o Number of Floors: 5 o Total Number of Rooms with One Bed: 58 o Executive Rooms o Interior Corridors Hotel Indigo Warsaw provides the perfect location for creative group gatherings and events. Fully equipped and comfortable conference spaces of up to 230 sq.m, designed in lively colors will keep participants productive and energized during their meetings  Total of Meeting Rooms: 5  Total Area of Meeting Space: 400 SQ FT  Sales and Meeting Professionals On-Site: 1  Largest Room Capacity: 200  Largest Room Measurement: 195  Smallest Room Measurement: 29  Exhibit Space Available  Exhibit Space Area: 100  Number of 8 X 10 Booths: 8
  • 76. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 76InterContinental Hotels Group® (IHG) 3.7 EVEN® Hotels Even Hotels (styled EVEN Hotels) is a hotel brand concept created by InterContinental Hotels Group in 2012 to create a hotel that meets travelers’ holistic wellness needs. Even Hotels is aimed at business and leisure travelers who are looking for a wellness experience in a hotel stay at a mainstream price point. The company aims to roll out the new hotel brand initially in North America with a target of 100 hotels in five years, with the first opening in June 2014 in Norwalk, Connecticut with a 129-room hotel. Further Even Hotels opened during 2014 in Rockville, Maryland (167 rooms), with three more locations in New York that opened in 2015; a 150-room new build in the Garment District and the flagship 230-room tower near Grand Central Terminal, and a 204-room property in Brooklyn, New York, that opened in 2015. The brand currently has a total of 6 properties and 1,010 rooms, with 6 properties currently in the pipeline.
  • 77. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 77InterContinental Hotels Group® (IHG) In 2013, EVEN Hotels launched Wellwellwell, offering a source for travelers to incorporate wellness into their travel routines.The blog features articles written by health experts, nutrition advice, and productivity tips. Industry Hotel Founded 2012 Number of locations 6 (2017) Area served North America Parent InterContinental Hotels Group Website http://evenhotels.com/
  • 78. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 78InterContinental Hotels Group® (IHG) A look at IHG's new EVEN wellness hotels Link - https://www.usatoday.com/story/travel/hotels/2013/12/04/ihg-even-hotels-wellness- fitness-healthy-travel/3871937/ IHG Opens Flagship EVEN® Hotels Property In New York City, Quickly Expanding Options For Wellness-Minded Travelers http://www.prnewswire.com/news-releases/ihg-opens-flagship-even-hotels-property-in-new- york-city-quickly-expanding-options-for-wellness-minded-travelers-300182531.html Introducing EVEN® Hotels - where wellness is built in. - YouTube https://www.youtube.com/watch?v=whRgX0T8njg Even Hotels, a wellness-oriented hotel brand, will open the first of three NYC hotels in November. https://www.cntraveler.com/stories/2015-08-13/at-even-hotels-the-guest-rooms-double-as- gyms
  • 79. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 79InterContinental Hotels Group® (IHG) EVEN Hotels Worldwide EVEN Hotels-Omaha Downtown - Omaha NE United States EVEN Hotels-New York - Times Square South - New York NY United States EVEN Hotels-Norwalk - Norwalk CT United States EVEN Hotels-New York - Midtown East - New York NY United States EVEN Hotels-Brooklyn - Brooklyn NY United States EVEN Hotels-Rockville - Washington DC Area - Rockville MD United States EVEN Hotels-Omaha Downtown - Omaha NE United States
  • 80. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 80InterContinental Hotels Group® (IHG) 3.8 Holiday Inn® Hotels Holiday Inn is an American brand of hotels, and a subsidiary of InterContinental Hotels Group. Founded as a U.S. motel chain, it has grown to be one of the world's largest hotel chains, with 1,145 active hotels as of September 30, 2016. The hotel chain is based in Atlanta, Georgia. https://en.wikipedia.org/wiki/Holiday_Inn Type Subsidiary of the InterContinental Hotels Group Industry Hotels Founded August 1, 1952; 65 years ago Memphis, Tennessee, U.S. Founder Kemmons Wilson Headquarters Atlanta, Georgia, U.S. Number of 1,145
  • 81. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 81InterContinental Hotels Group® (IHG) locations Area served Americas, Europe, Middle East, Africa, Asia- Pacific Services Food services, lodging, conventions, meetings, timeshares Owner InterContinental Hotels Group Divisions Holiday Inn Express Website www.holidayinn.com The History of Holiday Inn Hotels Since Kemmons Wilson built the first Holiday Inn (holidayinn.com) outside Memphis, Tennessee in 1952, the chain, along with its Holiday Inn Express hotels, has expanded to over 3,300 hotels worldwide. Every Holiday Inn offered the same features and amenities, ensuring guests knew exactly what to expect from a night's stay, and Wilson's hotels became so successful many of his competitors adopted his standardization model for their chains. Today, InterContinental Hotel Group owns the Holiday Inn brand, and the chain welcomes approximately 120 million guests each year. Beginnings Wilson's vision for Holiday Inn was inspired by a 1951 family road trip, where he found himself dissatisfied with subpar motels along his route, and Wilson was particularly unhappy with hotels that added surcharges for his children. Wilson envisioned a chain of clean, affordable hotels along major freeway exits. His original hotel offered 120 rooms with air
  • 82. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 82InterContinental Hotels Group® (IHG) Conditioning, television and telephone. Children under 12 stayed free with their parents, and the hotel had an outdoor swimming pool. Expansion The $76 billion highway development project of 1956 provided Wilson the perfect opportunity to expand his business, as families took to the new freeways to explore the country. Wilson began recruiting investors in 1953, and the company offered its stock publicly in 1967 to generate capital for the chain's continuing expansion. The company also opened the Holiday Inn Leiden in 1967, its first European hotel, and in 1972, Holiday Inn became the first hotel chain to exceed $1 billion in revenues. Technological Innovation Holiday Inn embraced technological innovation during its expansion, contracting IBM to design and implement the chain's Holidex system in 1965. This computerized system made booking more efficient for guests and desk clerks alike, and provided a constant flow of information between the chain's hotels and the home office in Memphis. In 1995, Holiday Inn became the first chain hotel to allow guests to book directly through the hotel's website.
  • 83. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 83InterContinental Hotels Group® (IHG) Aquisition Bass, a brewery and pub owner in the United Kingdom, purchased Holiday Inns International in 1988 to gain a foothold in the international hospitality industry. In 1990, Bass added the chain's North American properties to its portfolio. Bass continued to buy hotel chains throughout the 1990s, and in 2000, the company changed its name to Six Continents PLC to reflect its diversified range of service offerings. In 2003, Six Continents spun off its hospitality business from its retail operations, creating InterContinental Hotels Group PLC, a distinct corporate entity with its own publicly traded shares. Renovation for a New Century In 2007, InterContinental announced a $1 billion face lift for its Holiday Inn and Holiday Inn Express chains. The company would spend $30 million of its funds on the effort, leaving franchisees to shoulder the bulk of the expenses. During the project, hotel owners refurbished and modernized their hotels' interiors, furnished rooms with new bedding and shower heads, and raised customer service standards to comply with new IHG mandates. As of time of publication, franchise owners had renovated more than 3,100 of the chain's hotels. http://traveltips.usatoday.com/history-holiday-inn-hotels-61884.html http://business.time.com/2012/08/01/how-holiday-inn-changed-the-way-we-travel/ http://encyclopedia.jrank.org/articles/pages/1168259/Holiday-Inn.html https://www.ihgplc.com/news-and-media/news-releases/2016/ihg-opens-flagship-even- hotels-property-in-new-york-citys-downtown-brooklyn
  • 84. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 84InterContinental Hotels Group® (IHG) Travel for All At Holiday Inn® believe the joy of travel is for everyone. They pride ourselves on delivering an affordable, enjoyable hotel experience where guests are always welcomed warmly. The opened the doors of first hotel in 1952, and today the Holiday Inn Brand Family is the largest hotel brand in the world, with the largest development pipeline. 1,145 Open hotels 207,612 Open rooms 256 Hotels in the pipeline & Figures as at 30 June 2017 IHG® announces opening of new-build Holiday Inn® hotel in Montreal, Quebec InterContinental Hotels Group® (IHG), one of the world’s leading hotel companies, announces the opening of the new-build 221-room Holiday Inn Hotel & Suites® Montreal Centre-ville West located in downtown Montreal, Quebec.
  • 85. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 85InterContinental Hotels Group® (IHG) This hotel marks the 16th IHG hotel in Quebec and joins 12 IHG hotels already located nearby including the InterContinental® Montreal, Holiday Inn Hotel & Suites Montreal Centreville Downtown and Candlewood Suites® Montreal Downtown Centre Ville. This urban hotel is located steps away from the Bell Center, Place du Canada and Old Montreal, making it the perfect destination for business travelers, families and vacationers. The hotel encompasses 15 floors of a high-rise multi-use building that also includes apartments. Eric Lent, Vice President, Full Service Hotels & Food and Beverage Solutions, The Americas, IHG, said: “Since its inception more than 60 years ago, the Holiday Inn brand has been a part of countless memorable experiences for travelers around the world. They are excited to further expand our presence in Montreal and continue to grow our brand & are thrilled to welcome the Holiday Inn Hotel & Suites Montreal Centre-ville West to the IHG family.” The hotel’s common facilities are located on the 15th floor with a stunning panoramic view of the city centre and Mont Royal. The Holiday Inn Hotel & Suites Montreal Centre-ville West features: -Indoor salted swimming pool with steam bath and whirlpool -Fully-equipped fitness center -Guests can enjoy delicious Southern Italian and American cuisine at Le Restaurant Crossbar
  • 86. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 86InterContinental Hotels Group® (IHG) 3.9 Holiday Inn Express® Hotels Holiday Inn Express is a mid-priced hotel chain within the InterContinental Hotels Group family of brands. As an "express" hotel, their focus is on offering limited services and a reasonable price. Standard amenities lean toward the convenient and practical which cater to business travelers and short-term stays. As of September 2016, there were 2,469 Holiday Inn Express hotels featuring over categ240,000 rooms worldwide. The Holiday Inn Express concept was intended to target the "upper economy" market segment, offering limited service, low-price lodging. In Europe, the hotels were known as Express by Holiday Inn, but this variation was phased out during the Holiday Inn Global Brand Relaunch which was announced in 2007.
  • 87. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 87InterContinental Hotels Group® (IHG) Industry Hotels Founded 1991; 26 years ago Number of locations 2,438 Area served international Owner InterContinental Hotels Group Parent Holiday Inn Website www.hiexpress.com History In 1991, the first Holiday Inn Express locations opened, with three hotels opening in the United States. Plans at the time called for 250 locations to be open by 1995. In 1996, the brand's first European location opened in Scotland.
  • 88. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 88InterContinental Hotels Group® (IHG) Properties Typical Holiday Inn Express hotels are built from corporate architectural prototypes, and tend to consist of 60-80 rooms, with a mix of suites and standard rooms in North America properties. Because the chain has been undergoing tremendous growth, the majority of Holiday Inn Express hotels are brand new or newly renovated. Holiday Inn Express, Belmont, California
  • 89. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 89InterContinental Hotels Group® (IHG) 3.10 Holiday Inn Resort® At Holiday Inn Resort® all families to experience the joy of great holidays together. In some of the world’s most desirable locations; on the beach, by the theme park, next to the golf course, our resorts offer a wide variety of activities and comforts from kids’ clubs and signature swimming pools, to informal restaurants and quiet fireside lounges. 46 hotels 11,653 Open rooms 14 Hotels in the pipeline & Figures as at 30 June 2017 Brands  Holiday Inn – This is the most recognizable tier of service. There are two distinct types: high-rise, full-service plaza hotels and low-rise, full-service hotels. The former also included many high-rises with round, central-core construction, instantly recognizable from the 1970s. Both offer a restaurant, pools at most locations, room service, an exercise room, and functional but comfortable rooms.
  • 90. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 90InterContinental Hotels Group® (IHG)  Holiday Inn Hotel & Suites – The properties offer all the amenities and services of a regular Holiday Inn but consist of rooms mixed with suites.  Holiday Inn Resort – The properties also offer all the amenities and services of a full- service Holiday Inn; resorts are considered more of an advertising branding than a completely different brand. Most Holiday Inn Resorts are located in high-leisure- tourism markets.  Holiday Inn Club Vacations – Vacation Ownership / Timeshare villas that offer more space and amenities than a standard hotel room. The brand was formed as part of a strategic marketing alliance with Orange Lake Resorts, which owns 26 resorts across the United States. Orange Lake Resorts was started by Kemmons Wilson, the founder of Holiday Inn. The company is still owned and operated by the Wilson family.  Holiday Inn Select – These upper-range full-service hotels cater to business travelers. In 2006 it was announced that Holiday Inn Select hotels would be discontinued. Existing hotels may continue to operate under the Holiday Inn Select flag until their existing license expires, however many are converting to Crowne Plaza or regular Holiday Inn hotels, with no further marketing or advertising based around the "Select" moniker. Several Select hotels still remain as of 2014.  Holiday Inn Sunspree Resorts (officially named SunSpree) – The properties were typically very large, and located in resort areas with full-service amenities and deluxe service. After 2010 they were incorporated as Holiday Inn Resorts.  Holiday Inn Club Vacations – These are resorts aimed at families and are only based in the U.S. The accommodations are mostly villas and suites. Membership operates similar to a flexible timeshare basis.  Holiday Inn Garden Court – The properties exist only in Europe and South Africa and are designed to reflect the national culture.  Holiday Inn Express – The properties are smaller versions of Holiday Inn hotels with fewer amenities and services. They are very similar to competitors like La Quinta Inn and Hampton Inn in which they appeal to middle class customers.
  • 91. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 91InterContinental Hotels Group® (IHG) Other Although originally called "Holiday Inn Crowne Plaza", the Crowne Plaza moniker was split from Holiday Inn in 1994 to form a distinctive brand. During the 1960s and 1970s, there were several Holiday Inn Jr. motels with just 44 to 48 guest rooms located in portables. Locations included Camden, Arkansas; Rantoul, Illinois; Cleveland, Mississippi; Sardis, Mississippi; Farmington, Missouri; Springfield, Tennessee; and Columbus, Texas. A traditionally constructed lobby building featured a Holiday Grill restaurant. The Camden location had just 32 rooms while the Rantoul location had 64 rooms. Holiday Inn Magazine was a monthly publication for guests during the 1970s. It featured travel destination and attraction stories in addition to a featured hotel property. Elton John and Bernie Taupin composed the song "Holiday Inn" which was released on the Madman Across the Water album in 1971. Elton explains to audiences that during their first years of touring across America, they would stay in the same identical rooms no matter where they were. As Bernie summed up in the lyrics, "From a terminal gate to a black limousine, it's a ten-minute ride to the Holiday Inn"
  • 92. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 92InterContinental Hotels Group® (IHG) Development Holiday Inn Resort hotels meet the consumer demand for Holiday Inn hotels in leisure markets with resort style amenities. With 14 hotels in the current pipeline, the brand continues to expand in key leisure destinations around the world, evidence that both owners and guests alike recognize the value that the brand has to offer. *At June 30, 2017 Holiday Inn Brand Worldwide  Holiday Inn Resort Aruba Beach Resort & Casino, Aruba  Holiday Inn Resort Grand Cayman, Grand Cayman  Holiday Inn Resort Los Cabos - San Jose Del Cabo, Mexico  Holiday Inn Resort Acapulco - Acapulco, Mexico  Holiday Inn Resort Ixtapa - Ixtapa, Mexico  Holiday Inn Resort Mazatlan - Mazatlan, Mexico  Holiday Inn Resort Montego Bay - Montego Bay, Jamaica  Holiday Inn Resort Catalina Island - Avalon, CA, USA  Holiday Inn Resort Lodge at Big Bear Lake - Big Bear Lake, CA, USA Hotels Rooms Pipeline Americas 25 6,787 3 Europe 1 88 0 AMEA 14 2,958 5 Greater China 6 1,820 6 Global 46 11,653 14
  • 93. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 93InterContinental Hotels Group® (IHG)  Holiday Inn Resort Daytona Beach Oceanfront - Daytona Beach, FL, USA  Holiday Inn Resort Fort Walton Beach - Fort Walton Beach, FL, USA  Holiday Inn Resort Orlando-Lake Buena Vista - Orlando, FL, USA  Holiday Inn Resort Orlando Suites Waterpark - Orlando, FL, USA  Holiday Inn Resort Panama City Beach - Panama City Beach, FL, USA  Holiday Inn Resort Pensacola Beach Gulf Front - Pensacola Beach, FL, USA  Holiday Inn Resort Jekyll Island - Jeckyll Island, GA, USA  Holiday Inn Resort Waikiki Beachcomber - Honolulu, HI, USA  Holiday Inn Resort Bar Harbor – Acadia Nat’l Park - Bar Harbor, ME, USA  Holiday Inn Resort West Bay Beach - Traverse City, MI, USA  Holiday Inn Resort Wilmington E-Wrightsville Beach - Wrightsville Beach, NC, USA  Holiday Inn Resort Lake George - Turf - Lake George, NY, USA  Holiday Inn Resort The Lodge at Eagle Crest - Redmond, OR, USA  Holiday Inn Resort Beach House - Hilton Head, SC, USA  Holiday Inn Resort Galveston-On the Beach - Galveston, TX, USA  Holiday Inn Resort Deadwood Mountain Grand - Deadwood, SD, USA  Holiday Inn Resort Beijing Yanqing - Beijing, China  Holiday Inn Resort Chaohu Hot Spring - Hefei, China  Holiday Inn Resort Hainan Clear Water Bay - Sanya, China  Holiday Inn Resort Sanya Yalong Bay - Sanya, China  Holiday Inn Resort Sanya Bay - Sanya Bay, China  Holiday Inn Resort Changbaishan - Fusong, China  Holiday Inn Resort Le Touquet - Le Touquet, France  Holiday Inn Resort Goa - Goa, India  Holiday Inn Resort Bali Benoa - Bali, Indonesia  Holiday Inn Resort Baruna Bali - Bali, Indonesia  Holiday Inn Resort Batam - Batam, Indonesia  Holiday Inn Resort Dead Sea - Dead Sea, Jordan  Holiday Inn Resort Alpensia Pyeongchang - Gangwon-do, Korea  Holiday Inn Resort Penang - Penang, Malaysia
  • 94. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 94InterContinental Hotels Group® (IHG)  Holiday Inn Resort Kandooma Maldives - South Malé Atoll, Maldives  Holiday Inn Resort Half Moon Bay - Al Khobar, Saudi Arabia  Holiday Inn Resort Krabi Ao Nang Beach - Krabi, Thailand  Holiday Inn Resort Phi Phi Island - Phi Phi Island, Thailand  Holiday Inn Resort Phuket - Phuket, Thailand  Holiday Inn Resort Phuket Mai Khao Beach Resort - Phuket, Thailand  Holiday Inn Resort Vanuatu - Port Vila, Vanuatu
  • 95. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 95InterContinental Hotels Group® (IHG) 3.11 Holiday Inn Club Vacations® This is Timeshare offering providing exceptional resort-style vacation experiences in top leisure destinations. Holiday Inn Club Vacation destinations offer a fun and relaxing environment where memorable vacations are created and shared among family and friends, time and again. This premier vacation ownership is based on a point system, allowing members to have greater flexibility and choice of when and where they travel. Members have access to timeshare Holiday Inn Club Vacation properties, offering spacious villa accommodations with family friendly amenities and the ability to venture out to explore world-class attractions at a variety of great getaways. Currently licensed to one licensee exclusively and therefore not available for general development *** IHG® does not currently offer Holiday Inn Club Vacations franchises.
  • 96. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 96InterContinental Hotels Group® (IHG) Hotels Rooms Pipeline Americas 26 7,676 0 Global 26 7,676 0 *At June 30, 2017 Holiday Inn Club Vacations® Gatlinburg-Smoky Mountain Resort, Owned by Kemmons Wilson Companies
  • 97. © ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com PAGE 97InterContinental Hotels Group® (IHG) 3.12 Staybridge Suites® Staybridge Suites is an all-suite, residential-style brand of hotels within the InterContinental Hotels Group (IHG). The brand targets extended-stay and corporate travelers. There are over 200 Staybridge Suites hotels open in the United States, the United Kingdom, Canada, Mexico and Latin America. The chain competes with Residence Inn, Homewood Suites by Hilton, and Hyatt's Summerfield Suites in the upscale segment of the extended-stay lodging market. In its early days, the chain was branded as "Staybridge Suites by Holiday Inn." Staybridge Suites hotels feature residential-style surroundings and services, including their "Great Room" lobby. Hotels in the franchise feature all apartment-style suites with kitchens. Amenities offered by Staybridge Suites include complimentary hot breakfast daily, evening receptions midweek, fitnesscenters and recreational activities . The chain was also one of the first in the industry to provide complimentary wireless internet access throughout the hotel.