InterContinental Hotels Group IHG®

9/14/2017
インターコンチネンタルホテルズグループ（IHG Fazlea Allahie
LINKEDIN INTERCONTINENTAL HOTELS GROUP® (IHG)

© ™ Fazlea Allahie | Student | IBAIS University | email: fazleaallahie@gmail.com
PAGE 2InterContinental Hotels Group® (IHG)
INTRODUCTION
IHG® is one of the world’s leading hotel companies with more than 350,000 people working
across almost 100 countries to deliver Great Hotels Guests Love®. IHG has 5,221 Hotels
777,675 Rooms.
1.1 About IHG
InterContinental Hotels Group PLC, informally InterContinental Hotels or IHG, is a British
multinational hotels company headquartered in Denham, UK. IHG has over 766,000 rooms
and 5,174 hotels across nearly 100 countries. Its brands include Candlewood Suites, Crowne
Plaza, EVEN Hotels, Holiday Inn, Holiday Inn Express, Hotel Indigo, Hualuxe,
InterContinental, Kimpton Hotels and Resorts and Staybridge Suites. Of the 5174 hotels,
4321 operate under franchise agreements, 845 are managed by the company but separately
owned, and 8 are directly owned.

1.2 Basic Information / Profile
InterContinental Hotels Group PLC
Type Public
Traded as LSE: IHG
NYSE: IHG
FTSE 100 Component
Industry Conglomerate (Hotels)
Founded 2003 April 15 (origins trace back
to 1777)
Headquarters Denham,
Buckinghamshire, United
Kingdom
Key people Christopher Marshall (Chairman)
Keith Barr
(CEO)
Services Hospitality
Revenue $1,715 million (2016)
Operating $707 million (2016)

income
Net income $417 million (2016)
Number of
employees
28,589 (2016)
Divisions Candlewood Suites
Crowne Plaza
Even Hotels
Holiday Inn
Holiday Inn Express
Hotel Indigo
IHG Army Hotels
InterContinental
Staybridge Suites
Website www.ihgplc.com
1.3 History of the InterContinental Hotels Group
Difficult beginnings
After the Second World War, jet-engine technology was just around the corner and, therefore,
civilian air travel would soon be within the reach of millions of people around the globe.
In 1946, Juan T. Trippe, the chairman and founder of Pan American World Airways (Pan
Am) with its headquarters in New York City anticipated the need for additional hotel
accommodation and decided to create, what is today known as, the InterContinental Hotels
Group.

Since 1933, in the early days of the first term of President Franklin Delano Roosevelt, the
U.S. government had decided to encourage business and travel within Latin America. Mutual
respect and trade should replace the image of the United States as the "big stick-carrying-
bully" from the north.
The Willard InterContinental, Washington D.C. Photo © InterContinental Hotels Group.
Roosevelt's Good Neighbor policy was accompanied by generous government loans with
attractive interest rates. The policy still needed vision and courage, however, and to
encourage the building of a hotel chain the help of a $25 million credit was enlisted from the
government in 1946. This amounted to 50% of the total project cost at a time when the cost
of a single 200-room hotel was the equivalent to the asking price of four of the latest
passenger aircraft models. Pan Am invested $50 million when it only had a net profit of $3
million. Among the key managers within the InterContinental Hotel Group was Byron
Calhoun, a self-made man, who at the age of 14 took his first job in a hotel. Having worked
for the Radisson Hotel in Minneapolis, together with a University of Chicago professor

Discovery about the hotel industry years ahead of its time: "Employees only perform at their
best when they feel the security of knowing precisely what their jobs consist of, and why
each element of their work is necessary. Training was the key..."
The predominant user of an InterContinental Hotel was the medium-income business traveler.
In this sense, one-bedroom suites designed for extended stays and trunks full of clothing
would become obsolete. Instead, the new traveler would need basic comforts: cleanliness, a
good bed, reliable hot and potable water, a private bathroom, fast laundry, a valet service,
safe food, telephone and wire service provided in the guest's own language, all at an
affordable price for the business traveler and his company.
The plans for a Pan Am owned international hotel group almost ended on December 31, 1948
because the Pan Am board had set this as the deadline for terminating support for the hotel
company. The decision was reversed because just before Christmas in 1948, an
InterContinental manager finally managed to conclude a $4 million loan agreement with the
Colombian government for a 400-room hotel in Bogota. This ensured the continuation of the
project.
Years of Growth and Anecdotes
In the 1950s, the InterContinental Hotel Group quickly developed. First in the Americas and,
in the 1960s, it expanded to Europe, Asia and around the globe. In 1954, the group recorded
its first, admittedly small, profit. Many of the hotels were purpose-built and avant-garde at
the time of their construction. Today, some of the architecture is less appealing, but for many
years it was fashionable and InterContinental was considered the hotel of the future,
attracting not only businessmen and tourists, but also celebrities.

The De La Ville Hotel in Rome was one of the Grant Met hotels that joined the InterContinental portfolio in
1982. Photo © InterContinental Hotels Group.
The success of a hotel can also become a burden. In San Juan in the 1950s, for example, the
new InterContinental and its casino and show room, the Tropicoro, featured stars such as
Eartha Kitt, Harry Belafonte, Paul Anka as well as Marlene Dietrich accompanied by Burt
Bacharach. The island was always overbooked. It became such an attraction that the
management was forced to have guests sign a formal declaration at check-in confirming their
check-out date and their agreement to leave as scheduled; the hotel manager was repeatedly
forced to charter aircrafts, ferrying surplus guests to the InterContinental Embajador in the
Dominican Republic. The starlets aside, the political instability in some Latin American
countries was a factor for concern, some turbulences and even hotel closures here and there.
As for the future development of an InterContinental hotel in Frankfurt, the representative of
a prestigious, small, private Frankfurt bank was mindful of the accepted wisdom in banking
circles that "hotels are only profitable after the third bankruptcy" when they can be purchased
at a fraction of their initial cost.

Among famous investors in several InterContinental properties, for instance in Geneva and in
Ireland, names such as the American Countess Mona Bismarck, the French Baron Edmond de
Rothschild or the Prince Sadruddin Aga Khan, crop up.
Some InterContinental Hotels organize special events once a year. A remarkable one takes
place (or at least took place until the mid-1990s) at the InterContinental Medellin in
Columbia, which was opened in 1970 during the high growth years of the group. On
Journalists' Day, "La Maccarenita", a bullfight was staged in the hotel's own bullring. Local
journalists would take on young cows, not bulls, and cheer each other's style and bravery.
Changes of hands and fortunes
Then, in 1980 the world's airlines suffered the worst decline in traffic and earnings in their
history, resulting in drastic change at Pan Am. It sold its New York City headquarters, the
famous PanAm building. InterContinental was still making profit, but Pan Am was not only
in the red, but soon out of cash. Ten years later, Pan Am's demise finally became reality.
View from the fabulous spa and gym at the top floor of the InterContinental Warsaw. Photos © InterContinental
Hotels Group.

On September 10, 1981 Pan Am was forced to sell InterContinental with its 83 hotels (only 6
of them fully owned) in 47 countries for $0.5 billion to Grand Metropolitan, a major British
conglomerate, which had begun as a collection of London hotels which were put together by
Maxwell Joseph, a successful English property agent.
In 1988 Grand Met moved the InterContinental headquarters from New York City to
suburban Montvale, New Jersey. For most employees, commuting to New Jersey was
impossible. Even with generous relocation allowances by Grand Met only three people, from
the head office marketing group, remained; one from development; but not a single secretary.
And so, for the new staff, the learning curve was steep.
On December 15, 1988 Grand Met sold InterContinental to Saison, a group of Japanese
companies engaged primarily in retail trade (the flagship being the Seibu department stores)
for some $2.2 billion. A year later this deal would have been impossible and certainly not at
this price.
In April 1989 the airline SAS acquired 40% equity participation in the InterContinental
group. In 1990 the Montvale office was abruptly closed and the headquarters moved to
London's Devonshire House, which resulted in another immense loss of know-how, and the
desired net reduction in operating costs was also not achieved.
In 1991 the Iraqi invasion of Kuwait and "Operation Desert Storm" nearly brought
international travel to a standstill. In addition, the Japanese economy was in a recession. SAS
and Saison interests were too far apart. In early 1992 Saison reorganized its group and Seiyu
Ltd., a Saison Group company became the chief shareholder of InterContinental. In April
1992, Seiyu bought out the SAS position in InterContinental, which was reorganized again.
Inter-Continental Hotels and Resorts was introduced as the company's new corporate name
(the hyphen dropped later).

In February 1998, Seiyu sold InterContinental Hotels and Resorts to the British Bass PLC for
$2.9 billion. InterContinental Hotels Group PLC was formed by the separation of Six
Continents PLC (previously Bass PLC) on April 15, 2003. The restaurants and pubs part of
Six Continents became Mitchells & Butlers PLC.
Today, InterContinental has still a good reputation and visited many of them. The hotels are
not uniform and each has its own style and flavor. In addition to the purpose-built structures,
which were often the most modern hotels in a city or even an entire country, visitor can find
gems of historic architecture: the small Amstel InterContinental in Amsterdam with its 2
Michelin-star restaurant or the Hotel de la Ville in Rome with terraces overlooking the eternal
city!
Intercontinental Wien, German article. View from the Stadtpark. Photos © InterContinental Hotels Group
Among the purpose-built InterContinental Hotels which the new one in Warsaw is a gem,
with its fitness studio and spa on the top floor. In 2004, the one in Hamburg offered gourmet
cuisine by a young ambitious chef. The InterContinental in Vienna - both in 2003 and in early
2007 - has had one of the liveliest, best accepted hotel bars and cafés, frequented by locals
and hotel guests alike.

Measured by the number of 3,600 hotels in over 100 countries offering over 537,000 hotel
rooms, the British InterContinental Hotels Group PLC is the world's largest hotel chain in
2007 - InterContinental Hotels & Resorts its flagship brand. Other hotel chains of the group
include Crowne Plaza and Holiday Inn.
Further reading and main source for this article: James E. Potter: A Room With A World
View: 50 Years of Inter-Continental Hotels and its People, 1946-1996. Weidenfeld &
Nicolson, London, 1996, 240 p.
1.4 Bass Hotels
The origins of InterContinental Hotels Group can be traced back to 1777, when William Bass
established the Bass Brewery in Burton-upon-Trent. In 1876, its red triangle logo was the
first ever trademark registered in the United Kingdom.
In 1989, the British Government limited the number of pubs which brewers could directly
own, resulting in Bass investing in the expansion of its small line of hotels. In 1990, it
purchased Holiday Inn International from shareholders and expanded into North America.
1.5 InterContinental
Pan American Airways founder Juan Trippe established the InterContinental brand as a
division of PanAm and opened the first hotel in Belém, Brazil in 1946. On August 19, 1981,
PanAm sold holding company InterContinental Hotels Corporation (IHC) to UK-based Grand
Metropolitan for $500 million. As GrandMet focused its core business and expanded into fast
food through the purchase of Burger King, it sold IHC to Japanese-based Saison Group in
1988.

In March 1998, Saison Group sold IHC to British brewery Bass, which traces its roots back to
1777, when William Bass established the Bass Brewery in Burton-upon-Trent. In 1988, in
reaction to the British government limiting the number of pubs which brewers could directly
own, Bass invested in the expansion of its small line of hotels. In 2000, Bass sold its brewing
assets (and the rights to the Bass name) to the major Belgian brewer Interbrew for £2.3
billion and changed its name to Six Continents.
In 2003, the independent corporation InterContinental Hotels Group (IHG) was created after
Six Continents split into two companies: Mitchells & Butlers took control of the restaurant
asset and IHG focusing on hotels and soft drinks. IHG retained Britvic, the soft drinks
division, until December 2005 when it sold its interest in the company by an initial public
offering. In April/May 2014 the company reportedly rejected a $10 billion takeover bid from
an unknown suitor, believed to be Starwood.
OPERATIONS
2.1 Global Operations
IHG, (InterContinental Hotels Group) is a global organization with a broad portfolio of
twelve hotel brands that operates hotels in three different ways - as a franchisor, a manager,
and on an owned and leased basis. Franchising is the largest part of business, with over 4,300
hotels under franchise agreements. The franchisee owns the hotel and is a licensee of the
brands. Additionally, 845 hotels operate under a management contract, whereby IHG
oversees all operations while the franchisee owns the physical asset. The remaining hotels in
the IHG portfolio are owned and operated by IHG. http://development.ihg.com/

IHG supports each property around the globe by balancing regional leadership with local,
personalized service. With teams spread throughout the world, make sure that all IHG
branded hotels get the hands-on support to fit their market and guest needs. IHG has regional
offices in major markets around the world, including our global headquarters in Denham,
England, our Americas office in Atlanta, Georgia, and regional offices in Singapore and
Shanghai.http://development.ihg.com/documents/7741040/9157505/Development+Marketing
+brochure+2017/315c6d66-fc14-4a1a-813d-ad6d0fb12afa
2.2 Regional Headquarters
Global headquarters and Europe office
InterContinental Hotels Group PLC
Broadwater Park
Denham
Buckinghamshire
UB9 5HR
UK
Telephone: +44 (0) 1895 512000

America’s office
InterContinental Hotels Group
3 Ravinia Drive
Suite 100 Atlanta
Georgia 30346-2149
US
Telephone: +1 770 604 2000
Asia, Middle East and Africa office
230 Victoria Street
#13-00 Bugis Junction Towers
Singapore 188024
Telephone: +65 6395 6166
Fax: +65 6395 6000
Greater China office
22nd Floor, Citigroup Tower
No. 33, Huayuanshiqiao Road
Pudong New Area 200120
Shanghai, PR China
Telephone: +86 (21) 2893 3388, Fax: +86 (21) 2893 3399

2.3 InterContinental Hotels Group Boosts Profits Gains in the Americas
The U.S. is London-based InterContinental Hotel Group’s largest region so that helped offset
a falloff in France, for example, after the wave of terrorism. Brexit, too, could help IHG trim
infrastructure/management costs.
— Dennis Schaal
InterContinental Hotels Group PLC, owner of the Holiday Inn and Crowne Plaza brands, said
first-half earnings rose as a resilient U.S. market made up for slowdowns in other regions.
Operating profit before one-time items climbed 2.1 percent to $344 million, with gains in the
Americas driving growth, the Denham, England-based Company said in a statement on
Tuesday. That beat a $332.9 million average estimate by seven analysts in a Bloomberg
survey. Revenue fell 8.4 percent to $838 million after the company sold properties in Paris
and Hong Kong.
“Despite the uncertain environment in some markets, we remain confident in the outlook for
the remainder of the year,” Chief Executive Officer Richard Solomons said in the statement.

Demand for European hotel rooms has been hit by traveler uncertainty in the wake of terrorist
attacks in France and an attempted coup in Turkey. Accor SA, Europe’s biggest hotel
operator, said last week that first-half profit fell 4 percent partly due to its French business.
The Americas region accounts for more than half of InterContinental’s sales.
Operating profit in Europe fell 5.6 percent to $34 million — hurt partly by the sale of the
InterContinental Paris Le Grand last year — with revenue per available room in Paris
dropping 19.5 percent. In the Middle East, revenue per available room was down 8 percent
due to the ongoing impact of low oil prices. In the Americas, profit rose 6.1 percent to $313
million.
“Favorable economic fundamentals and historically modest levels of new supply in the U.S.
continue to support growth in our largest region, where demand continues to be at an all-time
high,” InterContinental said.
The company said it’s increasing its interim dividend by 9 percent to 30 cents per share.The
U.K.’s vote to leave the European Union may help InterContinental achieve administrative
savings, it said.
“With a substantial proportion of central costs denominated in sterling, we would even
benefit at a profit level if the post-referendum sterling exchange rate is maintained,” the
company said, noting that only a small portion of its hotels are located in the U.K.
InterContinental, which has about 750,000 rooms in about 100 countries, lost its ranking as
the world’s biggest hotel company after a wave of consolidation created increasingly large
competitors. Marriott International Inc. completed its acquisition of Starwood Hotels &

Resorts Worldwide Inc. this year Editor’s Note: Marriott’s acquisition of Starwood has not
been finalized and awaits antitrust approval from China; it has not yet closed and therefore
IHG is still, technically, the world’s biggest hotel company, and Accor bought the owner of
the upscale Fairmont, Raffles and Swissotel brands.
Investors spent $85 billion on hotel deals last year, 50 percent more than in 2014, according
to data compiled by Jones Lang LaSalle Inc. InterContinental conducted talks with financial
advisers about whether to sell itself or combine with a competitor, people with knowledge of
the matter said in November.

2.4 InterContinental Hotels Group Europe
The European Development team is based at IHG's Global HQ in Denham,
Buckinghamshire. An extensive field based team of developers have all the required skills
and experience to provide specific advice on any hotel development projects.
 662hotels
 107,340rooms
 with 134hotels in the pipeline

2.5 InterContinental Hotels Asia Middle East Africa
InterContinental® Hotels & Resorts
Bahrain
InterContinental Regency Bahrain
Egypt
InterContinental Resort Taba Heights
InterContinental The Palace Port Ghalib Resort
InterContinental Cairo Citystars
InterContinental Semiramis
India
InterContinental Marine-Drive Mumbai
Jordan
InterContinental Amman Jordan
InterContinental Resort Aqaba
Kenya
InterContinental Nairobi
Kingdom of Saudi Arabia
InterContinental Dar Al Hijra Madinah
InterContinental Dar Al Iman Madinah
Dar Al Tawhid InterContinental Makkah

Lebanon
InterContinental Le Vendome Beirut
InterContinental Phoenicia Beirut
InterContinental Mzaar Mountain Resort & Spa
Mauritius
InterContinental Mauritius Resort Balaclava Fort
Nigeria
InterContinental Lagos
United Arab Emirates
InterContinental Abu Dhabi
Zambia
InterContinental Lusaka
Crowne Plaza® Hotels & Resorts
Bahrain
Crowne Plaza Manama Bahrain
Egypt
Crowne Plaza Sahara Oasis Port Ghalib Resort
Crowne Plaza Sahara Sands Port Ghalib Resort
India
Crowne Plaza Gurgaon

Crowne Plaza New Delhi Okhla
Crowne Plaza Rohini
Crowne Plaza Greater Noida
Crowne Plaza Mayur Vihar
Crowne Plaza Kochi
Jordan
Crowne Plaza Amman
Crowne Plaza Jordan - Dead Sea Resort
& Spa
Kingdom of Saudi Arabia
Crowne Plaza Madinah
Kuwait
Crowne Plaza Kuwait
Lebanon
Crowne Plaza Beirut
Oman
Crowne Plaza Sohar
Crowne Plaza Duqm
Crowne Plaza Resort Salalah

Crowne Plaza Abu Dhabi
Holiday Inn®
Hotels & Resorts
India
Holiday Inn Delhi Airport
Holiday Inn New Delhi Mayur Vihar Noida
Holiday Inn Mumbai International Airport
Holiday Inn Cochin
Holiday Inn Pune Hinjewadi
Holiday Inn Jaipur City Centre
Jordan
Holiday Inn Amman
Holiday Inn Resort Dead Sea
Kuwait
Holiday Inn Kuwait Downtown
Holiday Inn Kuwait Salmiyah
Lebanon
Holiday Inn Beirut Dunes
Oman

Holiday Inn Muscat Al Seeb
Holiday Inn Abu Dhabi
Holiday Inn Express® Hotels & Resorts
India
Holiday Inn Express Chennai Mahindra World City
Staybridge Suites®
Lebanon
Staybridge Suites Beiru
2.6 Discover the Vibrant Facets of Southeast Asia
It’s always a good time to visit Southeast Asia, a vibrant region steeped in culture and
contrasts. From the ancient temples in Thailand to the futuristic architecture in Singapore, be
amazed by the variety of experiences the region has to offer.

Start with a journey to Indonesia’s cultural capital, Yogyakarta, where visitor can experience
fascinating puppet shows, cultural performances and more. Be sure to visit the magnificent
Borobudur, the world’s biggest Buddhist monument just an hour’s drive from the city. If
visitor’ seeking a beach escapade, make way to Bali where can find the best surf spots at
Uluwatu or watch a golden sunset at the Seminyak beach.
Stay with in Ho Chi Minh City for an authentic Vietnam travel discovery. Crawl through the
famous Cu Chi tunnels, get a dose of local history at the many museums and savor a cup of
robust Vietnamese coffee. Journey up north to Ha Long Bay and be awed by emerald waters
and a stunning seascape of limestone islets.
Wrap up Southeast Asia adventure in Singapore, an urban jungle full of activities for the
whole family. Learn about local history and culture at the Singapore Museum, step into a
horticultural oasis at Gardens by the Bay and get a bird’s eye view of the city from the
Singapore Flyer. Stay right in the center of it all at Singapore. To enjoy the best of Southeast
Asia travels, choose among our Southeast Asia hotels and resorts located throughout the
region.
2.7 IHG - Greater China
IHG now has six differentiated hotel brands in Greater China to cater to the varying needs of
its customers:

Address:
Greater China office
2nd Floor, Citigroup Tower, No. 33
Huayuanshiqiao Road, Pudong New Area
200120 Shanghai, PR China
InterContinental® Hotels & Resorts is the
first truly international luxury hotel brand in
the world with each hotel designed to offer a
unique experience. With great amenities and
superb taste, InterContinental® Hotels &
Resorts pays attention to minute details to
fully meet the needs of guests. The thoughtful service, including concierge and 24-hour butler
service, has been widely recognised, earning InterContinental the name of Best Hotel Chain
by Business Traveller (Europe) magazine. It has 33 Hotels are Open & 19 Hotels are
Pipeline.
Hotel Indigo® is the industry’s first branded boutique hotel, combining the convenience and
consistency of a branded hotel with the unique design and service personality of a boutique.
At Hotel Indigo®, guests can enjoy a unique lodging experience with the distinctive design
and intimate service of a boutique hotel that also offers the reliability and peace of mind of
staying with InterContinental Hotels Group.

Crowne Plaza® Hotels & Resorts is the world’s fastest growing upscale brands, ideal for
business meetings and social interactions that provides comfortable, quality meeting facilities
and business technology for business and leisure travellers, including “Meeting Success”
services. This has 72 Hotels Open now & 45 Hotels in Pipeline.
Holiday Inn® Hotels & Resorts is one of the most widely recognised lodging brands in the
world known for its kind service. Its comfortable and affordable hotel accommodations make
it the largest mid-market hotel brand in Greater China.
Holiday Inn Express® is one of the fastest growing hotels around the world. It’s a fresh,
clean, uncomplicated hotel choice offering comfortable and affordable hotel accommodations
with kind, fast and reliable high standard services throughout the world for both business and
leisure travelers.
HUALUXE®
Hotels and Resorts is the industry’s first hotel brand designed for the Chinese
consumer. The launch of HUALUXE®
Hotels and Resorts is based on a deep understanding
of Chinese market and its consumers.

2.8 Iconic Properties (China IHG)
1. InterContinental Shanghai Ruijin
This is the first heritage hotel under the
InterContinental Brand in Greater China. With
nearly a century of history, the hotel re-opens as
one of the world’s most iconic landmarks.
2. InterContinental One Thousand Island Lake
Discover the scenic elegance of Xian Shan
Peninsula, aptly named ‘the flower and fruit
mountain’, renowned for its karst mountains, caves
and abundant flora. Guest will find every luxury at
this resort from the private yacht club and international standard 18-hole golf course to the
beautifully landscaped gardens and heated indoor
swimming pool.
3. InterContinental Resort Jiuzhai Paradise
This Jiuzhai hotel is an intimate upcountry retreat
nestled high in the mountains, featuring design
reminiscent of an ancient city protected under a
glass atrium.
4. Hotel Indigo Shanghai on the Bund
It is the first Hotel Indigo® in Asia Pacific, sits
alongside the Huangpu River with a few minutes’
walk to the old Shanghai city.

5. Crowne Plaza Resort Xishuangbanna
Located on the edge of picturesque Jinghong
City, the hotel is a unique set amidst the stunning
natural beauty of Southern Yunnan Province, a
destination rich in folklore, rain forests, rare
plants, exotic wildlife and a tropical winter-less
climate.
6. Holiday Inn Resort Changbaishan
The hotel is located in the heart of
Changbaishan International Resort in Jilin
Province which is 12km from the
Changbaishan International Airport. The
“Fuying” highway makes great connection
with major cities like Changchun and
Shenyang. It is an ideal destination for
entertainment and relaxation.

INTERCONTINENTAL HOTELS BRANDS
3.1 Popular IHG Brands
Great Hotels Guests Love. IHG have 12 brands in their family, spanning 5,000 hotels in
nearly 100 territories and countries.
The develop brands to respond to guests' needs. From heritage Holiday Inn, which Kemmons
Wilson opened after being unable to find an affordable, comfortable hotel for the family, to
our newest addition, HUALUXE Hotels and Resorts®, the first premium international hotel
brand designed specifically for Chinese consumers? They are dedicated to those who
appreciate and enjoy The InterContinental Life – the glamour and exhilaration of fascinating
places, mixed with our international know-how and local cultural wisdom.

3.2 InterContinental
InterContinental Hotels & Resorts has over 180 hotels, located in more than 60 countries
across the globe. In operation for over 70 years, the Intercontinental brand is one of the
world’s major luxury hotel and resort brands.
Industry Hotels
Founded April 4, 1946
Headquarters Denham,
Buckinghamshire, United
Kingdom
Number of
locations
180 hotels & resorts
Area served Global
Owner InterContinental Hotels Group
Website ihg.com

Responsible Business
InterContinental Hotels & Resorts use the IHG Green Engage system, an online sustainability
management system that tracks a hotel’s environmental performance and recommends ways
to improve it. The hotel chain also uses Green Engage tools to help their hotels and resorts
reduce energy consumption by up to 25%. Its Shelter in a Storm program involves the receipt
of guidance on when and how best to respond when disasters occur. When a disaster occurs,
funds from the IHG Shelter Fund can be allocated to enable hotels to support their guests,
employees and the local community with financial support, supplies and accommodation.
The brand also operates an IHG Academy that schools local people to develop skills for
work.
3.3 InterContinental Worldwide (Chain & Brand)
North America - Canada
 InterContinental Montreal
 InterContinental Toronto Centre
 InterContinental Toronto Yorkville
Mexico
 InterContinental Presidente Cancun Resort
 InterContinental Presidente Cozumel Resort Spa
 InterContinental Presidente Guadalajara
 InterContinental Presidente Merida
 InterContinental Presidente Mexico City
 InterContinental Presidente Puebla
 InterContinental Presidente Santa Fe Mexico

United States
 InterContinental Alliance Resorts The Palazzo Las Vegas
 InterContinental Alliance Resorts The Venetian Las Vegas
 InterContinental At Doral Miami
 InterContinental Boston
 InterContinental Buckhead Atlanta
 InterContinental Chicago Magnificent Mile
 InterContinental Cleveland
 InterContinental Dallas
 InterContinental Kansas City At The Plaza
 InterContinental Los Angeles Century City
 InterContinental Los Angeles Downtown
 InterContinental Mark Hopkins San Francisco
 InterContinental Miami
 InterContinental Milwaukee
 InterContinental Minneapolis - St. Paul Airport
 InterContinental New Orleans
 InterContinental New York Barclay
 InterContinental New York Times Square
 InterContinental Saint Paul Riverfront
 InterContinental San Francisco
 InterContinental Stephen F. Austin
 InterContinental Suites Hotel Cleveland
 InterContinental The Clement Monterey
 InterContinental The Willard Washington D.C.
 InterContinental Washington D.C. - The Wharf

South America
Argentina
 InterContinental Buenos Aires
 InterContinental Mendoza
Brazil
 InterContinental Sao Paulo
Chile
 InterContinental Santiago
Colombia
 InterContinental Cali
 InterContinental Cartagena de Indias
 InterContinental Medellin
Venezuela
 InterContinental Maracaibo
 InterContinental Tamanaco Caracas
Australasia / Oceania
Australia
 InterContinental Adelaide
 InterContinental Melbourne
 InterContinental Perth City Centre
 InterContinental Sanctuary Cove Resort
 InterContinental Sydney
 InterContinental Sydney Double Bay

Fiji Islands
 InterContinental Fiji Golf Resort & Spa
French Polynesia/Tahiti
 InterContinental Bora Bora Resort Thalasso Spa
 InterContinental Le Moana Bora Bora
 InterContinental Resort And Spa Moorea
 InterContinental Resort Tahiti
New Zealand
 InterContinental Wellington
Middle East
Bahrain
 InterContinental Bahrain
Egypt
 InterContinental Cairo Semiramis
 InterContinental Citystars Cairo
Jordan
 InterContinental Amman (Jordan)
 InterContinental Aqaba (Resort Aqaba)

Lebanon
 InterContinental Le Vendome Beirut
 InterContinental Mzaar (Mountain Resort & Spa)
 InterContinental Phoenicia Beirut
Oman
 InterContinental Muscat
Qatar
 InterContinental Doha
 InterContinental Doha - The City
 InterContinental Doha Residences
Saudi Arabia
 InterContinental Abha
 InterContinental Al Ahsa
 InterContinental Al Jubail
 InterContinental Al Khobar
 InterContinental Dar Al Hijra Madinah
 InterContinental Dar Al Tawhid Makkah
 InterContinental Jeddah
 InterContinental Madinah-Dar Al Iman
 InterContinental Riyadh
 InterContinental Taif
 InterContinental Abu Dhabi
 InterContinental Dubai - Festival City
 InterContinental Dubai Marina

 InterContinental Fujairah Resort
 InterContinental Residence Suites Dubai F.C.
Central-America / Caribbean
Costa Rica
 InterContinental Costa Rica at Multiplaza Mall
Dominican Republic
 InterContinental Real Santo Domingo
El Salvador
 InterContinental San Salvador-Metrocentro Mall
Guatemala
 InterContinental Real Guatemala
Honduras
 InterContinental Real San Pedro Sula
 InterContinental Tegucigalpa at Multiplaza Mall
Nicaragua
 InterContinental Managua at Metrocentro Mall
Panama
 InterContinental Miramar Panama
Puerto Rico
 InterContinental San Juan

Asia Pacific
Bangladesh
 InterContinental Dhaka
Cambodia
 InterContinental Phnom Penh
China (People's Republic)
 InterContinental Beijing Beichen
 InterContinental Beijing Financial Street
 InterContinental Beijing Sanlitun
 InterContinental Century City Chengdu
 InterContinental Changsha
 InterContinental Chengdu Global Center
 InterContinental Chongqing
 InterContinental Dalian
 InterContinental Foshan
 InterContinental Fuzhou
 InterContinental Guangzhou Exhibition Center
 InterContinental Hangzhou
 InterContinental Heilong Lake
 InterContinental Huizhou Resort
 InterContinental Jinan City Center
 InterContinental Kunming
 InterContinental Lhasa Paradise
 InterContinental Lijiang Ancient Town Resort
 InterContinental Nanjing
 InterContinental Nantong
 InterContinental Ningbo

 InterContinental OneThousand Island Lake Resort
 InterContinental Qingdao
 InterContinental Resort Jiuzhai Paradise
 InterContinental Sancha Lake
 InterContinental Sanya Haitang Bay Resort
 InterContinental Sanya Resort
 InterContinental Shanghai Expo
 InterContinental Shanghai NECC
 InterContinental Shanghai Pudong
 InterContinental Shanghai Puxi
 InterContinental Shanghai Ruijin
 InterContinental Shenzhen
 InterContinental Shijiazhuang
 InterContinental Suzhou
 InterContinental Taiyuan
 InterContinental Tangshan
 InterContinental TianjinYujiapuHotel&Residences
 InterContinental Wuhan
 InterContinental Wuxi
 InterContinental Xishuangbanna Resort
Hong Kong
 InterContinental Grand Stanford Hong Kong
 InterContinental Hong Kong
India
 InterContinental Chennai Mahabalipuram Resort
 InterContinental Marine Drive-Mumbai


Indonesia
 InterContinental Bali Resort
 InterContinental Bandung Dago Pakar
Japan
 InterContinental Osaka
 InterContinental Tokyo Bay
 InterContinental Yokohama Grand
 InterContinental-ANA Ishigaki Resort
 InterContinental-ANA Manza Beach Resort
 InterContinental-ANA The Strings Tokyo
 InterContinental-ANA Tokyo
Korea, Republic
 InterContinental Alpensia Pyeongchang Resort
 InterContinental Grand Seoul Parnas
 InterContinental Seoul Coex
Malaysia
 InterContinental Kuala Lumpur
Singapore
 InterContinental Singapore
 InterContinental Singapore Robertson Quay
Thailand
 InterContinental Bangkok
 InterContinental Hua Hin Resort
 InterContinental Pattaya Resort

 InterContinental Samui Baan Taling Ngam Resort
Vietnam
 InterContinental Hanoi Westlake
 InterContinental Danang Sun Peninsula Resort
 InterContinental Hanoi Landmark72
 InterContinental Nha Trang
 InterContinental Phu Quoc Long Beach Resort
 InterContinental Saigon
 InterContinental Saigon Residences
Africa
Kenya
 InterContinental Nairobi
Mauritius
 InterContinental Resort Mauritius
Nigeria
 InterContinental Lagos
South Africa
 InterContinental Johannesburg O.R.Tambo Airport
 InterContinental Johannesburg Sandton Towers
Zambia
 InterContinental Lusaka

Europe
Austria
 InterContinental Vienna
Bulgaria
 InterContinental Sofia
Czech Republic
 InterContinental Prague
France
 InterContinental Bordeaux - Le Grand Hotel
 InterContinental Carlton Cannes
 InterContinental Marseille - Hotel Dieu
 InterContinental Paris - Avenue Marceau
 InterContinental Paris - Le Grand
Germany
 InterContinental Berlin
 InterContinental Dusseldorf
 InterContinental Frankfurt
Greece
 InterContinental Athenaeum Athens
Hungary
 InterContinental Budapest

Ireland
 InterContinental Dublin
Israel
 InterContinental David Tel Aviv
Kazakhstan
 InterContinental Almaty
Malta
 InterContinental Malta
Netherlands (Holland)
 InterContinental Amstel Amsterdam
Poland
 InterContinental Warsaw
Portugal
 InterContinental Estoril
 InterContinental Lisbon
 InterContinental Porto - Palacio das Cardosas
Romania
 InterContinental Bucharest
Russia
 InterContinental Moscow - Tverskaya

Slovenia
 InterContinental Ljubljana
Spain
 InterContinental Madrid
 InterContinental Mar Menor Golf Resort & Spa
Switzerland
 InterContinental Davos
 InterContinental Geneve
Turkey
 InterContinental Istanbul
Ukraine
 InterContinental Kiev
United Kingdom
 InterContinental London - The O2
 InterContinental London Park Lane

3.4 HUALUXE® Hotels and Resorts
HUALUXE® is the first international luxury hotel brand from InterContinental Hotels Group
tailored for Chinese guests. To our guests, HUALUXE® is the Chinese hospitality solution
underpinned by internationally renowned consistency that’s supported by four principles;
chinese etiquette, status recognition, rejuvenation with nature, and enabling spaces. The
Business Elite will feel and be seen to truly accomplished at HUALUXE®, where they enjoy
the success of business gatherings and social events.
IHG launches Hualuxe brand for Chinese travellers
InterContinental Hotels Group (IHG) has unveiled details of its new luxury hotel brand,
Hualuxe, A statement from the hotel group explains that Hualuxe aims to tap into three
growth opportunities – the growth of demand in both outbound international travel and
domestic travel within China, as well as “consumer demand for an upscale international hotel
brand that demonstrates pride in Chinese customs and reflects local tradition.” According to
IHG, domestic travellers is projected to reach 3.3 billion in 2015 while outbound trips will go
from a total of 10 million to 100 million in the next 10 to 15 years. Initially, the hotel brand
will launch in tier 1, 2 and 3 cities across Mainland China and some resort destinations, with
the first property scheduled to open at the end of 2013, before opening in major cities around
the world.

The upscale Hualuxe hotels will focus on four service areas, namely "tradition",
"rejuvenation", "status" and "familiar spaces", which are meant to answer to all the
fundamental needs and requirements of Chinese travellers.
In order to meet traditional values and priorities, the hotel will offer authentic Chinese
experiences, such as a late-night noodle bar.
The hotel will feature abundant natural surroundings and relaxing elements to help guests
rejuvenate and “break away from the pressures of their busy lives.”
The third aspect of the brand will answer to the cultural expectation of recognition and
respect, by offering, for example, VIP arrival facilities. Finally, familiar spaces mean a range
of public and private areas throughout the hotel for “a wide range of social interactions and
business meetings”, such as a multifunction business suite where guests can dine and talk
shop at one location or a teahouse catering to the Chinese way of doing business deals over
small bites and tea.

IHG® announces locations of first two HUALUXE® Hotels and Resorts properties
InterContinental Hotels Group (IHG), one of the world’s leading hotel companies, today
announces the locations of its first two HUALUXE® Hotels and Resorts properties in Greater
China. HUALUXE Hotels and Resorts is the world’s first international luxury hotel brand
specifically designed for Chinese consumers.
HUALUXE Nanchang High Tech Zone is located in Nanchang, the capital of the Jiangxi
Province and a key catalyst to the economic growth in Southeast China. The hotel is situated
in one of the city’s tallest buildings with a sky lobby overlooking the city. Operating on the
39th to 56th floor, the hotel has 281 guest rooms with 21 club rooms and deluxe suites, 3
distinctive restaurants and best-in-class banquet facilities, including an 800m2 pillar-less
ballroom. Owned by Shanghai-based Greenland Group, a leading real estate developer in
China and one of IHG’s long-standing strategic partners, HUALUXE Nanchang High Tech
Zone will open as a new landmark for Nanchang.

HUALUXE Yangjiang City Centre is located in the heart of Yangjiang, a fast developing
leisure and business destination in China’s Guangdong Province. With enviable views of
Yuanyang Lake, the hotel features 282 deluxe rooms, including 76 club and deluxe suites, the
largest pillar-less ballroom in the city and a range of restaurants offering local and
international cuisine. The property will also be the coastal city’s first hotel to be operated as
part of an international brand family.
Richard Solomons, Chief Executive Officer of IHG commented: “This is a very important
milestone for IHG as we announce the locations of the first two HUALUXE Hotels and
Resorts properties in China. The brand was built on over three decades of market insight,
experience and leadership in China and epitomises the finest elements of China’s world-
renowned hospitality. The brand has been well-received in the market since its launch in
2012 and we are on track with our vision of taking it to 100 cities in Greater China over the
next 15 to 20 years. The first two hotels, in Nanchang and Yangjiang, are located in China’s
heartland and working with our trusted owners, & confident they will be welcomed by both
Chinese and international consumers.”
IHG has ambitious plans for HUALUXE Hotels and Resorts in Greater China and
internationally. Since IHG first announced the launch of the brand in 2012, it has signed 24
hotels into the pipeline in 20 cities across China including Beijing, Shanghai and Chengdu.
All 24 hotels are due to open over the next 3 to 5 years. As Chinese outbound travel
continues to grow and gain momentum, IHG also plans to introduce the brand into key
international destinations, such as London and New York, to meet the specific requirements
of the Chinese travellers wherever they may be.

Woven into every detail of the luxury brand’s service and design is an acknowledgement of
Chinese culture and heritage, with particular emphasis on the Chinese values of etiquette,
rejuvenation in nature, recognition of status and enabling space. Adhering to these values
means that HUALUXE Hotels and Resorts is able to satisfy the demands of Chinese business
and social interaction and is the first international hotel brand to do so.
About HUALUXE® Hotels and Resorts
HUALUXE® Hotels and Resorts takes the best aspects of renowned Chinese hospitality and
applies IHG's international scale, powerful systems and unparalleled insights into the Chinese
market to consistently deliver what consumers expect in China today. IHG launched the
HUALUXE® Hotels and Resorts brand in March 2012, the first-ever upscale international
brand designed specifically for Chinese guests. Our hotels focus on the unique Chinese
aspects of etiquette, rejuvenation in nature, status recognition, and spaces enabling social
interactions.
Created by China team, HUALUXE® Hotels and Resorts provides Chinese guests an
international stature defined with Chinese characteristics. HUALUXE® Hotels and Resorts is
being developed across a range of tier 1/2/3 cities and resort destinations in Greater China.
Expect to open hotels in major cities elsewhere in the world so Chinese travellers can enjoy
the HUALUXE® Hotels and Resorts experience abroad.

HUALUXE® Enabling Spaces
HUALUXE® provides signature spaces for the Business Elite. Feel, and be seen to be, truly
accomplished at HUALUXE; enjoy the success of business meetings and social gatherings.
LUXE Gathering
Created by HUALUXE® as a true signature; LUXE Gathering is a one-stop destination
combining fine dining, meeting, and entertainment for business or private gatherings. Enjoy a
premium end-to-end exclusive experience. management team and chef will be pleased to
customise experiences just for you.
LUXE Tea
LUXE Tea® is a brand signature designed specifically by
HUALUXE for both business and social interactions,
where our guests can hold business meetings in a discreet
environment while enjoying authentic Chinese tea that
demonstrates dignity. During your meeting, they offer
speciality tea and pastries so that guest able to enjoy a
perfect business discussion. Professional tea masters will
provide splendid tea ceremonies with new tea flavors.
HUALUXE® RESTAURANT & BAR
HUALUXE® brings together fresh ingredients around the
world and local specialties, offering various dishes every day
for the guests. They are also well aware of the social needs of
Chinese Business Elite to create an exclusive private dining environment, and the catering
butlers will provide exclusive service so that can enjoy your dinner.

HUALUXE Yangjiang City Center
4.4/5 (26 Reviews) ROOMS STARTING AT 714.32 CNY
Welcome to HUALUXE Yangjiang City Center. HUALUXE® Hotels and Resorts is a new
international luxury hotel brand from InterContinental Hotels Group, who's going to establish
her presence in nearly 30 cities and leisure destination. HUALXUXE Yangjiang City Center
is one of the first opening HUALUXE® hotels. It is located downtown, in circle of
MingYang commercial area, adjacent to YuanYang Lake, only takes 20 minutes to
YangJiang bus station and the highway intersection.

Deluxe rooms are available. In rooms, free high-speed wireless/wired Internet access is
provided 24 hours. Bathrooms are fitted out with luxurious fixtures, and complimentary
amenities from the internationally-renowned SPA brand “Essential Elements”. A series of
selected Chinese tea and tea set are presented as a unique complementary gesture. A wide
selection of food are offered to meet various dining needs, including the exquisite Chinese
cuisine served at Fu Lin™ Chinese Restaurant, the Chinese and Western buffet provided by
Xian Yan™ All-Day Dining Restaurant, the unique Pan-Asian food served by Tai & Ko™
Specialty Restaurant, and Chinese-style late night supper served at noodle bar. A series of
flexible meeting spaces are designed, including a 1100 m2 pillar-less ball room, various well-
equipped function rooms. A unique rejuvenation center “SPA” is established, composed by
bathing, foot massage, body treatment and card rooms.

Address:
No. 8 Huanhu Road, Jiangcheng District: Yangjiang , GD ,529500, China (People's Republic)
+ 86 -662 -8333333
GHUALUXE® Guest Rooms & Suites
HUALUXE® Room,the design philosophy of “close to nature yet luxurious” is reflected in
every aspect of the hotel. Inspired by contemporary Chinese art, all guest rooms have a
refreshing oriental tonality. High-speed internet is available 24x7 for free.

HUALUXE®
Guest Room
Following facilities included in guest rooms:
 High standard international facilities of excellence
 24/7 wireless network
 Internationally renowned brand "Essential
Elements" bathroom amenities
 Complementary selected Chinese tea, fitted with a
HUALUXE®
bespoke tea set
HUALUXE®
Club Room
On top of the benefits provided in HUALUXE Guest Rooms, HUALUXE Club Rooms offer
the following additional benefits:
 Selected breakfast, evening cocktails, tea and pastries in Club Lounge
 Complimentary business service
 Optional ironing services for two clothes during the stay
 Internationally famous brand “L'OCCITANE” bathroom amenities
 Late check-out till 6 o'clock in the afternoon (depending on hotel occupancy rate)

Dine - Dine In Yangjiang
Mian+
CAL FENG LOU
Fu Lin Chinese Resturants
Xianyan All Day Dining Restaurant
IHG Announces Locations of First Two HUALUXE Hotels and Resort Properties

Capturing the Spirit of Chinese Hospitality
HUALUXE® Hotels and Resorts is the first upscale international hotel brand designed
specifically for Chinese guests.
They have woven into every detail of the luxury brand's service and design an
acknowledgement of Chinese culture and heritage, with particular emphasis on the Chinese
values of etiquette, rejuvenation in nature, recognition of status and enabling spaces.
5 Open hotels 1,436 Open rooms 21 Hotels in the pipeline
HUALUXE® Meeting
The hotel feature a luxury pillar-less ballroom over
1000㎡, a number of function rooms and meeting
rooms, all equipped with advanced audio-visual
systems.
HUALUXE® Wedding
HUALUXE® Wedding, well understand the
wedding day is of greatest significance for the
newlywed couple and their family. provide a
luxurious venue that reflects their social status,
festive food customized by star chef, and hassle
free one-stop service.

Recreation
Fitness Centre is the creation of HUALUXE® Hotels &
Resorts. Designed for the purposes of providing
comfortable, pleasing health maintenance services to
guests amidst luxuriously elegant surroundings, it is a
unique venue where guests can relax.
Explore The City
Lingxiao Rock National Geological Park is a must
visit scenic spot in Yangchun , world-class natural
and cultural element surrounding Yangjiang
covering an area of 36.7sqkm, is a famous
characterized by Karst landform and mainly
consists of natural water-eroded caves, of which
A Seam of Sky, Moon Reflected in Water,
Blessed by A Lucky Star, Dripping Pearl are
regarded as “Four Wonders of Lingxiao”
‘

HUALUXE®
Hotels & Resorts
HUALUXE® Hotels and Resorts is a new international luxury hotel brand from
InterContinental Hotels Group, specially designed for the Chinese Business Elite and Chinese
culture fans around the globe. At present, the brand is developing prosperously in key cities
and resort destinations in Greater China, and will also expand into major cities worldwide,
providing a brand-new Chinese hospitality centred on Chinese etiquette, status recognition,
rejuvenation close to nature, and enabling spaces for Chinese travellers worldwide.
NOW OPEN
 HUALUXE Yangjiang City Center
 HUALUXE Haikou Seaview
 HUALUXE Nanchang High-tech Zone
 HUALUXE Kunming
 HUALUXE Wuxi Taihu
 HUALUXE Zhangjiakou
COMING SOON
 HUALUXE Wuhu
 HUALUXE Xiamen Haicang

3.5 Crowne Plaza® Hotels & Resorts
Crowne Plaza is a chain of full service, upscale hotels catering to business travelers and to the
meetings and conventions market. It forms part of the InterContinental Hotels Group family
of brands, which include InterContinental Hotels & Resorts and Holiday Inn Hotels &
Resorts, and operates in 52 countries with more than 400 hotels, usually located in city
centers, resorts, coastal towns or near major airports.
Type Upscale Hotels & Resorts
Industry Hotel
Founded 1983
Founder InterContinental Hotels Group
(IHG)
Headquarters Global
Number of
locations
404
Area served Global
Parent InterContinental Hotels Group
Website Crown Plaza online

History
Originally branded as "Holiday Inn Crowne Plaza", the first United States Holiday Inn
Crowne Plaza Hotel was opened in Rockville, Maryland, in 1983. Within a couple of years
the brand was spun off as an independent chain (still owned at the time by Holiday Inn). The
first Crowne Plaza Resort opened in Madeira, Portugal, in 1999.
Today, the brand represents 410 hotels globally in 52 countries with 112,317 rooms (as of
March 2016) and an expanding 81 hotels in the pipeline.It is also the place were big pun
died In 1990, the InterContinental Hotels Group purchased the Holiday Inn family; today its
portfolio includes the luxury brand InterContinental Hotels & Resorts, the upscale boutique
brand Hotel Indigo, the upscale extended stay brand Staybridge Suites, the midscale extended
stay brand Candlewood Suites, the midscale, full service brand Holiday Inn Hotels & Resorts,
Holiday Inn Club Vacations, EVEN Hotels, HUALUXE Hotels & Resorts, and the midscale
limited service brand Holiday Inn Express.
Notable Properties
 The Crowne Plaza Liverpool John Lennon Airport is the former terminal building
of Liverpool Speke Airport, constructed in the 1930s and used until 1986. Its
notable art deco features led to its listing as a heritage building, and subsequent
conversion to a hotel.
 The Crowne Plaza Copenhagen Towers is the first hotel in Denmark to generate all of
its power from renewable sources, including solar panels and geothermal heating and
cooling pumps. Its stationary bicycles are connected to generators, which provide
electricity to the hotel.
 Crowne Plaza Belgrade, renovated 2012–13, is the biggest Crowne Plaza hotel in
Europe.
 Crowne Plaza Hong Kong Causeway Bay opened in 2009 and is the first Crowne
Plaza in Hong Kong.

Sponsorship
Crowne Plaza Hotels & Resorts is the title sponsor of the Crowne Plaza Invitational at
Colonial - a PGA Tour golf tournament held annually in Fort Worth, Texas. Starting in 2012,
they are also officially sponsoring PGA Tour's 2010's Rookie of the Year, Rickie Fowler.
Crowne Plaza Hotels & Resorts have been the sponsor of the British FIA World Touring Car
Championship driver Andy Priaulx, a multiple touring car champion, since 2006. They now
continue to support him in the Deutsche Tourenwagen Masters(DTM), a popular European
touring car championship, as an official sponsor of BMW Motorsport along with
the American LeMans Series (ALMS) where Californian Joey Hand represents the brand for
both series.
Making Business Travel Work
At Crowne Plaza®
Hotels & Resorts they believe business travel should work better. In every
market in the world, business has changed, and so has work. It’s more digital, more flexible,
more mobile, more connected.
As one of the world's largest upscale brands, their
properties located in major urban centres, gateway
cities and resort destinations all around the globe.
410 Open hotels 114,027 Open rooms 85 Hotels in
the pipeline & Figures as at 30 June 2017

IHG signs two new properties in Dubai Business Bay
InterContinental Hotels Group (IHG®), one of the world’s leading hotel companies, has
announced the signing two new properties in Dubai: Crowne Plaza® Dubai Business Bay and
InterContinental Residences® Dubai Business Bay. Both properties are in partnership with
API Hotels & Resorts, and their location in Dubai’s Business Bay area, the planned business
capital of the region, is in line with IHG’s strategy to grow these brands in emerging business
epicentres.
Expected to open in 2019, Crowne Plaza
Dubai Business Bay will be situated on the
Business Bay Canal, near the Burj Khalifa
and The Dubai Mall, as well as other
developing commercial and residential
communities. With 290 rooms and suites, the
hotel will offer guests all day dining options, as well as a gym and an outdoor infinity pool.
As a major draw for business bookers and travellers, Crowne Plaza Dubai Business Bay will
include a ballroom as well as several meeting rooms to host conferences and events.
InterContinental Residences Dubai Business Bay will be situated on the Business Bay canal
extension of the Dubai Creek, across from the Crowne Plaza Dubai Business Bay. The area,
currently under development as part of Marasi Business Bay, is an ideal location set to
become one of Dubai’s most iconic areas featuring the region’s first purpose-built yachting
destination, floating restaurants and cafes across 5 marinas, over 1250 berths, onshore
boutiques and entertainment facilities. This waterfront property will serve as an ideal
residence for those seeking a home in the heart of Dubai’s luxury lifestyle hub, in close
proximity to business areas such as Dubai International Financial Centre and Business Bay’s
commercial centres. It will offer 30 studios, 60 one bedroom, 60 two bedroom, and 10 three
bedroom suites.

Pascal Gauvin, Chief Operating Officer, India, Middle East & Africa, IHG, commented: “In
the Middle East, we are currently engaged in the strategic expansion of the Crowne Plaza
brand, as well as growing the footprint of our InterContinental Residences. In support of
these goals, they are delighted to be working with API Hotels & Resorts, an eminent partner
with a proven track record in high quality hotel developments across the UAE.”
He continued, “Crowne Plaza is all about making business travel work and ensuring our
guests have the most productive stay while they’re on the road. InterContinental Residences
endeavours to provide both short- and long-term residents with a measure of luxury and
location second to none. Dubai continues to be one of the strongest business and leisure
destinations in the region and given that Business Bay’s is positioned as one of the city’s
most centrally located commercial and lifestyle hubs, it is the perfect location for both these
properties.”
Mr. Jassim Al Ali, CEO of API Hotels & Resorts, added: “In order to maximize further
growth opportunities in the Middle East, we believe that need to add a global operator with
an internationally recognized brand to our portfolio and IHG, as a market leader with over
5,000 hotels worldwide fits this profile perfectly. Furthermore, both InterContinental Hotels
& Resorts and Crowne Plaza Hotels & Resorts have established reputations around the world,
and we’re excited to be adding these iconic names to our portfolio here in Dubai. This is a
growing market for hotel development; particularly for business and luxury brands. We’re
looking forward to providing career-focused business travellers and luxury seeking residents
with the finest service across two world-class properties.”

Crowne Plaza Worldwide
Crowne Plaza Bangkok Lumpini Park, Bangkok, Thailand.
Hamilton Crowne Plaza, Washington, D.C.
Edmonton, Alberta, Canada
Shanghai, Jiading, China
Prague, Czech Republic
Nuevo Laredo, Mexico
Torreón, Mexico
İzmir, Turkey
Bratislava, Slovakia
Kansas City, Missouri, USA
New York City, New York, USA
Huizhou, China
Kochi, India
Crowne Plaza Belgrade, Serbia
Newton, Massachusetts, USA

3.6 Hotel Indigo®
Hotel Indigo is a chain of boutique hotels, part of InterContinental Hotels Group. It is
promoted as being "the industry’s first branded boutique hotel experience." The concept
includes a retail-inspired design concept. Guestrooms feature murals, area rugs, duvets and
slipcovers that change periodically. Public spaces are transformed seasonally through
changing aromas, music, artwork, murals and directional signage. Hotel Indigo competes
with Starwood's W Hotels as well as Andaz Hotels, Aloft Hotels and Le Meridien Hotels.
In 2004, the first Hotel Indigo property opened its doors across from the Fabulous Fox
Theatre in the eclectic arts and entertainment district of Midtown Atlanta. Today, culturally
rich communities all over the world home, from New York to Paris, London to Shanghai,
Hong Kong to Singapore—all the places you’ve always wanted to visit and do business in.
Work and play
Complimentary Wi-Fi is featured in the guestrooms and throughout the hotel. Also offer 24-
hour business services and 24-hour fitness centers with flat panel TVs to help guests to stay
connected, productive and energized during stay.

Type Franchise
Industry Hotel
Founded 2004
Number of
locations
68 hotels
Area served United States, United Kingdom,
China, Costa Rica, Thailand, Italy,
Spain, Russia, Germany
History
68 properties have opened since Hotel Indigo's launch,
and another 64 are currently in the pipeline. The first
Hotel Indigo opened in Atlanta, Georgia in October
2004, the second location opened in the historic Gold
Coast neighborhood of Chicago, Illinois in May 2005,
and another Chicago area location - Palatine, Illinois -
opened in November 2005 (which as of 2011 has
become the Hotel Bollero and is no longer affiliated
with any hotel chain). The brand’s first international property debuted in Ottawa, Ontario,
Canada. Each Hotel Indigo property is designed to reflect the culture, character and history of
the surrounding neighbourhood. Many of them are in converted buildings.

Indigo Worldwide
Asia
Indonesia
 Hotel Indigo Bali Seminyak Beach
Singapore
 Hotel Indigo Singapore Katong
Thailand
 Hotel Indigo Bangkok Wireless Road
Americas Mexico
Veracruz
 Hotel Indigo Veracruz Boca Del Rio

United States
Alabama
 Hotel Indigo Orange Beach - Gulf Shores
 Hotel Indigo Tuscaloosa Downtown
California
 Hotel Indigo Anaheim
 Hotel Indigo Los Angeles Downtown
 Hotel Indigo San Diego Del Mar
 Hotel Indigo San Diego-Gaslamp Quarter
 Hotel Indigo Santa Barbara
 Hotel Indigo Napa Valley
Colorado
 Hotel Indigo Denver Downtown
Florida
 Hotel Indigo Ft Myers Dtwn River District
 Hotel Indigo Jacksonville-Deerwood Park
 Hotel Indigo Miami Lakes
 Hotel Indigo Saint Petersburg Downtown
 Hotel Indigo Sarasota
Georgia
 Hotel Indigo Athens Downtown - Univ Area
 Hotel Indigo Atlanta Midtown
 Hotel Indigo Atlanta Downtown

 Hotel Indigo Atlanta - Vinings
 Hotel Indigo Atlanta Airport - College Park
 Hotel Indigo Savannah Historic District
Illinois
 Hotel Indigo Chicago Downtown Gold Coast
 Hotel Indigo Naperville Riverwalk
 Hotel Indigo Chicago-Vernon Hills
Indiana
 Hotel Indigo Columbus Architectural Center
New Jersey
 Hotel Indigo Basking Ridge - Warren
 Hotel Indigo Newark Downtown
New York
 Hotel Indigo Albany Latham
 Hotel Indigo Brooklyn
 Hotel Indigo Lower East Side New York
 Hotel Indigo Long Island - East End
North Carolina
 Hotel Indigo Asheville Downtown
 Hotel Indigo Raleigh Durham Airport At Rtp
Ohio
 Hotel Indigo Cleveland-Beachwood

Pennsylvania
 Hotel Indigo Pittsburgh - University Area
 Hotel Indigo Pittsburgh East Liberty
Tennessee
 Hotel Indigo Nashville

Texas
 Hotel Indigo Waco - Baylor
 Hotel Indigo Austin Downtown - University
 Hotel Indigo Dallas Downtown
 Hotel Indigo Frisco
 Hotel Indigo El Paso Downtown
 Hotel Indigo Houston at the Galleria
 Hotel Indigo San Antonio Downtown - Alamo
 Hotel Indigo San Antonio-Riverwalk
Virginia
 Hotel Indigo Old Town Alexandria

Europe
Finland
 Hotel Indigo Helsinki - Boulevard
France
 Hotel Indigo Paris - Opera
Germany
 Hotel Indigo Berlin - Centre Alexanderplatz
 Hotel Indigo Berlin - Ku'damm
 Hotel Indigo Dusseldorf - Victoriaplatz
Israel
 Hotel Indigo Tel Aviv - Diamond District
Italy
 Hotel Indigo Milan - Corso Monforte
 Hotel Indigo Rome - St. George
Netherlands
 Hotel Indigo The Hague - Royal Palace
Poland
 Hotel Indigo Krakow - Old Town
 Hotel Indigo Warsaw - Nowy Swiat

Russian Federation
 Hotel Indigo St. Petersburg - Tchaikovskogo
Spain
 Hotel Indigo Barcelona - Plaza Catalunya
 Hotel Indigo Madrid - Gran Via
United Kingdom
 Hotel Indigo Birmingham
 Hotel Indigo Brighton
 Hotel Indigo Cardiff
 Hotel Indigo Stratford Upon Avon
 Hotel Indigo Edinburgh - Princes Street
 Hotel Indigo Edinburgh
 Hotel Indigo Glasgow
 Hotel Indigo London - Aldgate
 Hotel Indigo London - Paddington
 Hotel Indigo London - Kensington
 Hotel Indigo London - 1 Leicester Square
 Hotel Indigo London - Tower Hill
 Hotel Indigo Liverpool
 Hotel Indigo Durham
 Hotel Indigo Newcastle
 Hotel Indigo Bath
 Hotel Indigo York

Greater China
China, People's Republic of
 Hotel Indigo Lijiang Ancient Town
 Hotel Indigo Shanghai On The Bund
 Hotel Indigo Tianjin Haihe
 Hotel Indigo Xiamen Harbour
Hong Kong
 Hotel Indigo Hong Kong Island
Taiwan
 Hotel Indigo Kaohsiung Central Park

Hotel Indigo Warsaw - Nowy Swiat
Smolna 40| Warsaw | 00-375| Poland| 48-22-4188900|
Introducing something old and something new to the heart of Warsaw's trendy Nowy Swiat
district, welcome to the Hotel Indigo® Warsaw – Nowy Swiat. This boutique hotel mixes
chic contemporary design with historic architecture. Guest rooms offer city views, free WiFi
and air-conditioning, and some have balconies. Steps from Nowy Swiat street and a short
walk from the enchanting Old Town. Easily can discover fascinating art across the road at
the National Museum, and walk to performances at the towering Palace of Culture and
Science. Muzeum Narodowe 06 metro station is moments away. Wind down in steam room,
enjoy inventive Middle Eastern cuisine in Florentin restaurant, and relax in Bourbon Lounge
Bar, where the cocktails are chilled with ice cut from a block right in front.

 Check In: 2:00 PM
 Check Out: 12:00 AM
 Minimum Check-In Age: 18
 Credit Cards
o Credit Cards Accepted
o Payment Methods Accepted
 Languages
o Languages Spoken by Staff
 English
 Polish
Pet Policy
 See Details
o Pets Allowed
o Guide Dogs, Service Animals Allowed
o We welcome guide dogs and request that you contact the hotel prior to arrival.
o Pet Fee Per Night : 100 PLN
Accessibility
 See Details
o 1 Accessible Rooms
o 2 Wheelchair Accessible Parking Spaces
o Disabled or Accessible Parking
Facility
 See Details
o Number of Rooms: 60
o Number of Non-Smoking Rooms: 60
o Number of Rooms for the Physically-Challenged: 1

o Number of Floors: 5
o Total Number of Rooms with One Bed: 58
o Executive Rooms
o Interior Corridors
Hotel Indigo Warsaw provides the perfect location for creative group gatherings and events.
Fully equipped and comfortable conference spaces of up to 230 sq.m, designed in lively
colors will keep participants productive and energized during their meetings
 Total of Meeting Rooms: 5
 Total Area of Meeting Space: 400 SQ FT
 Sales and Meeting Professionals On-Site: 1
 Largest Room Capacity: 200
 Largest Room Measurement: 195
 Smallest Room Measurement: 29
 Exhibit Space Available
 Exhibit Space Area: 100
 Number of 8 X 10 Booths: 8

3.7 EVEN® Hotels
Even Hotels (styled EVEN Hotels) is a hotel brand concept created by InterContinental
Hotels Group in 2012 to create a hotel that meets travelers’ holistic wellness needs. Even
Hotels is aimed at business and leisure travelers who are looking for a wellness experience in
a hotel stay at a mainstream price point. The company aims to roll out the new hotel brand
initially in North America with a target of 100 hotels in five years, with the first opening in
June 2014 in Norwalk, Connecticut with a 129-room hotel.
Further Even Hotels opened during 2014 in Rockville, Maryland (167 rooms), with three
more locations in New York that opened in 2015; a 150-room new build in the Garment
District and the flagship 230-room tower near Grand Central Terminal, and a 204-room
property in Brooklyn, New York, that opened in 2015.
The brand currently has a total of 6 properties and 1,010 rooms, with 6 properties currently in
the pipeline.

In 2013, EVEN Hotels launched Wellwellwell, offering a source for travelers to incorporate
wellness into their travel routines.The blog features articles written by health experts,
nutrition advice, and productivity tips.
Industry Hotel
Founded 2012
Number of
locations
6 (2017)
Area served North America
Parent InterContinental Hotels
Group
Website http://evenhotels.com/

A look at IHG's new EVEN wellness hotels
Link - https://www.usatoday.com/story/travel/hotels/2013/12/04/ihg-even-hotels-wellness-
fitness-healthy-travel/3871937/
IHG Opens Flagship EVEN® Hotels Property In New York City, Quickly Expanding
Options For Wellness-Minded Travelers
http://www.prnewswire.com/news-releases/ihg-opens-flagship-even-hotels-property-in-new-
york-city-quickly-expanding-options-for-wellness-minded-travelers-300182531.html
Introducing EVEN® Hotels - where wellness is built in. - YouTube
https://www.youtube.com/watch?v=whRgX0T8njg
Even Hotels, a wellness-oriented hotel brand, will open the first of three NYC hotels in
November.
https://www.cntraveler.com/stories/2015-08-13/at-even-hotels-the-guest-rooms-double-as-
gyms

EVEN Hotels Worldwide
EVEN Hotels-Omaha Downtown - Omaha NE United States
EVEN Hotels-New York - Times Square South - New York NY United States
EVEN Hotels-Norwalk - Norwalk CT United States
EVEN Hotels-New York - Midtown East - New York NY United States
EVEN Hotels-Brooklyn - Brooklyn NY United States
EVEN Hotels-Rockville - Washington DC Area - Rockville MD United States
EVEN Hotels-Omaha Downtown - Omaha NE United States

3.8 Holiday Inn® Hotels
Holiday Inn is an American brand of hotels, and a subsidiary of InterContinental Hotels
Group. Founded as a U.S. motel chain, it has grown to be one of the world's largest hotel
chains, with 1,145 active hotels as of September 30, 2016. The hotel chain is based in
Atlanta, Georgia. https://en.wikipedia.org/wiki/Holiday_Inn
Type Subsidiary of the InterContinental Hotels Group
Industry Hotels
Founded August 1, 1952; 65 years ago
Memphis, Tennessee, U.S.
Founder Kemmons Wilson
Headquarters Atlanta, Georgia, U.S.
Number of 1,145

locations
Area served Americas, Europe, Middle East, Africa, Asia-
Pacific
Services Food
services, lodging, conventions, meetings, timeshares
Owner InterContinental Hotels Group
Divisions Holiday Inn Express
Website www.holidayinn.com
The History of Holiday Inn Hotels
Since Kemmons Wilson built the first
Holiday Inn (holidayinn.com) outside
Memphis, Tennessee in 1952, the chain,
along with its Holiday Inn Express
hotels, has expanded to over 3,300 hotels
worldwide. Every Holiday Inn offered
the same features and amenities,
ensuring guests knew exactly what to
expect from a night's stay, and Wilson's
hotels became so successful many of his competitors adopted his standardization model for
their chains. Today, InterContinental Hotel Group owns the Holiday Inn brand, and the chain
welcomes approximately 120 million guests each year.
Beginnings
Wilson's vision for Holiday Inn was inspired by a 1951 family road trip, where he found
himself dissatisfied with subpar motels along his route, and Wilson was particularly unhappy
with hotels that added surcharges for his children. Wilson envisioned a chain of clean,
affordable hotels along major freeway exits. His original hotel offered 120 rooms with air

Conditioning, television and telephone. Children under 12 stayed free with their parents, and
the hotel had an outdoor swimming pool.
Expansion
The $76 billion highway development project of 1956 provided Wilson the perfect
opportunity to expand his business, as families took to the new freeways to explore the
country. Wilson began recruiting investors in 1953, and the company offered its stock
publicly in 1967 to generate capital for the chain's continuing expansion. The company also
opened the Holiday Inn Leiden in 1967, its first European hotel, and in 1972, Holiday Inn
became the first hotel chain to exceed $1 billion in revenues.
Technological Innovation
Holiday Inn embraced technological innovation during its expansion, contracting IBM to
design and implement the chain's Holidex system in 1965. This computerized system made
booking more efficient for guests and desk clerks alike, and provided a constant flow of
information between the chain's hotels and the home office in Memphis. In 1995, Holiday Inn
became the first chain hotel to allow guests to book directly through the hotel's website.

Aquisition
Bass, a brewery and pub owner in the United Kingdom, purchased Holiday Inns International
in 1988 to gain a foothold in the international hospitality industry. In 1990, Bass added the
chain's North American properties to its portfolio. Bass continued to buy hotel chains
throughout the 1990s, and in 2000, the company changed its name to Six Continents PLC to
reflect its diversified range of service offerings. In 2003, Six Continents spun off its
hospitality business from its retail operations, creating InterContinental Hotels Group PLC, a
distinct corporate entity with its own publicly traded shares.
Renovation for a New Century
In 2007, InterContinental announced a $1 billion face lift for its Holiday Inn and Holiday Inn
Express chains. The company would spend $30 million of its funds on the effort, leaving
franchisees to shoulder the bulk of the expenses. During the project, hotel owners refurbished
and modernized their hotels' interiors, furnished rooms with new bedding and shower heads,
and raised customer service standards to comply with new IHG mandates. As of time of
publication, franchise owners had renovated more than 3,100 of the chain's hotels.
http://traveltips.usatoday.com/history-holiday-inn-hotels-61884.html
http://business.time.com/2012/08/01/how-holiday-inn-changed-the-way-we-travel/
http://encyclopedia.jrank.org/articles/pages/1168259/Holiday-Inn.html
https://www.ihgplc.com/news-and-media/news-releases/2016/ihg-opens-flagship-even-
hotels-property-in-new-york-citys-downtown-brooklyn

Travel for All
At Holiday Inn®
believe the joy of travel is for everyone. They pride ourselves on delivering
an affordable, enjoyable hotel experience where guests are always welcomed warmly.
The opened the doors of first hotel in 1952, and today the Holiday Inn Brand Family is the
largest hotel brand in the world, with the largest development pipeline.
1,145 Open hotels 207,612 Open rooms 256 Hotels in the pipeline & Figures as at 30 June
2017
IHG®
announces opening of new-build Holiday Inn®
hotel in Montreal, Quebec
InterContinental Hotels Group® (IHG), one of the world’s leading hotel companies,
announces the opening of the new-build 221-room Holiday Inn Hotel & Suites® Montreal
Centre-ville West located in downtown Montreal, Quebec.

This hotel marks the 16th IHG hotel in Quebec and joins 12 IHG hotels already located
nearby including the InterContinental® Montreal, Holiday Inn Hotel & Suites Montreal
Centreville Downtown and Candlewood Suites® Montreal Downtown Centre Ville. This
urban hotel is located steps away from the Bell Center, Place du Canada and Old Montreal,
making it the perfect destination for business travelers, families and vacationers. The hotel
encompasses 15 floors of a high-rise multi-use building that also includes apartments.
Eric Lent, Vice President, Full Service Hotels & Food and Beverage Solutions, The
Americas, IHG, said: “Since its inception more than 60 years ago, the Holiday Inn brand has
been a part of countless memorable experiences for travelers around the world. They are
excited to further expand our presence in Montreal and continue to grow our brand & are
thrilled to welcome the Holiday Inn Hotel & Suites Montreal Centre-ville West to the IHG
family.”
The hotel’s common facilities are located on the 15th floor with a stunning panoramic view
of the city centre and Mont Royal. The Holiday Inn Hotel & Suites Montreal Centre-ville
West features:
-Indoor salted swimming pool with steam bath and whirlpool
-Fully-equipped fitness center
-Guests can enjoy delicious Southern Italian and American cuisine at Le Restaurant Crossbar

3.9 Holiday Inn Express® Hotels
Holiday Inn Express is a mid-priced hotel chain within the InterContinental Hotels Group
family of brands. As an "express" hotel, their focus is on offering limited services and a
reasonable price. Standard amenities lean toward the convenient and practical which cater to
business travelers and short-term stays. As of September 2016, there were 2,469 Holiday Inn
Express hotels featuring over categ240,000 rooms worldwide.
The Holiday Inn Express concept was intended to target the "upper economy" market
segment, offering limited service, low-price lodging.
In Europe, the hotels were known as Express by Holiday Inn, but this variation was phased
out during the Holiday Inn Global Brand Relaunch which was announced in 2007.

Industry Hotels
Founded 1991; 26 years ago
Number of
locations
2,438
Area served international
Owner InterContinental Hotels
Group
Parent Holiday Inn
Website www.hiexpress.com
History
In 1991, the first Holiday Inn Express locations
opened, with three hotels opening in the United
States. Plans at the time called for 250 locations to
be open by 1995.
In 1996, the brand's first European location opened
in Scotland.

Properties
Typical Holiday Inn Express hotels are built from corporate architectural prototypes, and tend
to consist of 60-80 rooms, with a mix of suites and standard rooms in North America
properties. Because the chain has been undergoing tremendous growth, the majority of
Holiday Inn Express hotels are brand new or newly renovated.
Holiday Inn Express, Belmont, California

3.10 Holiday Inn Resort®
At Holiday Inn Resort® all families to experience the joy of great holidays together.
In some of the world’s most desirable locations; on the beach, by the theme park, next to the
golf course, our resorts offer a wide variety of activities and comforts from kids’ clubs and
signature swimming pools, to informal restaurants and quiet fireside lounges.
46 hotels 11,653 Open rooms 14 Hotels in the pipeline & Figures as at 30 June 2017
Brands
 Holiday Inn – This is the most recognizable tier of service. There are two distinct types:
high-rise, full-service plaza hotels and low-rise, full-service hotels. The former also
included many high-rises with round, central-core construction, instantly recognizable
from the 1970s. Both offer a restaurant, pools at most locations, room service, an
exercise room, and functional but comfortable rooms.

 Holiday Inn Hotel & Suites – The properties offer all the amenities and services of a
regular Holiday Inn but consist of rooms mixed with suites.
 Holiday Inn Resort – The properties also offer all the amenities and services of a full-
service Holiday Inn; resorts are considered more of an advertising branding than a
completely different brand. Most Holiday Inn Resorts are located in high-leisure-
tourism markets.
 Holiday Inn Club Vacations – Vacation Ownership / Timeshare villas that offer more
space and amenities than a standard hotel room. The brand was formed as part of a
strategic marketing alliance with Orange Lake Resorts, which owns 26 resorts across
the United States. Orange Lake Resorts was started by Kemmons Wilson, the founder
of Holiday Inn. The company is still owned and operated by the Wilson family.
 Holiday Inn Select – These upper-range full-service hotels cater to business travelers. In
2006 it was announced that Holiday Inn Select hotels would be discontinued. Existing
hotels may continue to operate under the Holiday Inn Select flag until their existing
license expires, however many are converting to Crowne Plaza or regular Holiday Inn
hotels, with no further marketing or advertising based around the "Select" moniker.
Several Select hotels still remain as of 2014.
 Holiday Inn Sunspree Resorts (officially named SunSpree) – The properties were
typically very large, and located in resort areas with full-service amenities and deluxe
service. After 2010 they were incorporated as Holiday Inn Resorts.
 Holiday Inn Club Vacations – These are resorts aimed at families and are only based in
the U.S. The accommodations are mostly villas and suites. Membership operates similar
to a flexible timeshare basis.
 Holiday Inn Garden Court – The properties exist only in Europe and South Africa and
are designed to reflect the national culture.
 Holiday Inn Express – The properties are smaller versions of Holiday Inn hotels with
fewer amenities and services. They are very similar to competitors like La Quinta
Inn and Hampton Inn in which they appeal to middle class customers.

Other
Although originally called "Holiday Inn Crowne Plaza", the Crowne Plaza moniker was split
from Holiday Inn in 1994 to form a distinctive brand.
During the 1960s and 1970s, there were several Holiday Inn Jr. motels with just 44 to 48
guest rooms located in portables. Locations included Camden, Arkansas; Rantoul,
Illinois; Cleveland, Mississippi; Sardis, Mississippi; Farmington, Missouri; Springfield,
Tennessee; and Columbus, Texas. A traditionally constructed lobby building featured a
Holiday Grill restaurant. The Camden location had just 32 rooms while the Rantoul location
had 64 rooms.
Holiday Inn Magazine was a monthly publication for guests during the 1970s. It featured
travel destination and attraction stories in addition to a featured hotel property.
Elton John and Bernie Taupin composed the song "Holiday Inn" which was released on
the Madman Across the Water album in 1971. Elton explains to audiences that during their
first years of touring across America, they would stay in the same identical rooms no matter
where they were. As Bernie summed up in the lyrics, "From a terminal gate to a black
limousine, it's a ten-minute ride to the Holiday Inn"

Development
Holiday Inn Resort hotels meet the consumer
demand for Holiday Inn hotels in leisure markets
with resort style amenities. With 14 hotels in the
current pipeline, the brand continues to expand in
key leisure destinations around the world, evidence
that both owners and guests alike recognize the value
that the brand has to offer.
*At June 30, 2017
Holiday Inn Brand Worldwide
 Holiday Inn Resort Aruba Beach Resort & Casino, Aruba
 Holiday Inn Resort Grand Cayman, Grand Cayman
 Holiday Inn Resort Los Cabos - San Jose Del Cabo, Mexico
 Holiday Inn Resort Acapulco - Acapulco, Mexico
 Holiday Inn Resort Ixtapa - Ixtapa, Mexico
 Holiday Inn Resort Mazatlan - Mazatlan, Mexico
 Holiday Inn Resort Montego Bay - Montego Bay, Jamaica
 Holiday Inn Resort Catalina Island - Avalon, CA, USA
 Holiday Inn Resort Lodge at Big Bear Lake - Big Bear Lake, CA, USA
Hotels Rooms Pipeline
Americas 25 6,787 3
Europe 1 88 0
AMEA 14 2,958 5
Greater China 6 1,820 6
Global 46 11,653 14

 Holiday Inn Resort Daytona Beach Oceanfront - Daytona Beach, FL, USA
 Holiday Inn Resort Fort Walton Beach - Fort Walton Beach, FL, USA
 Holiday Inn Resort Orlando-Lake Buena Vista - Orlando, FL, USA
 Holiday Inn Resort Orlando Suites Waterpark - Orlando, FL, USA
 Holiday Inn Resort Panama City Beach - Panama City Beach, FL, USA
 Holiday Inn Resort Pensacola Beach Gulf Front - Pensacola Beach, FL, USA
 Holiday Inn Resort Jekyll Island - Jeckyll Island, GA, USA
 Holiday Inn Resort Waikiki Beachcomber - Honolulu, HI, USA
 Holiday Inn Resort Bar Harbor – Acadia Nat’l Park - Bar Harbor, ME, USA
 Holiday Inn Resort West Bay Beach - Traverse City, MI, USA
 Holiday Inn Resort Wilmington E-Wrightsville Beach - Wrightsville Beach, NC, USA
 Holiday Inn Resort Lake George - Turf - Lake George, NY, USA
 Holiday Inn Resort The Lodge at Eagle Crest - Redmond, OR, USA
 Holiday Inn Resort Beach House - Hilton Head, SC, USA
 Holiday Inn Resort Galveston-On the Beach - Galveston, TX, USA
 Holiday Inn Resort Deadwood Mountain Grand - Deadwood, SD, USA
 Holiday Inn Resort Beijing Yanqing - Beijing, China
 Holiday Inn Resort Chaohu Hot Spring - Hefei, China
 Holiday Inn Resort Hainan Clear Water Bay - Sanya, China
 Holiday Inn Resort Sanya Yalong Bay - Sanya, China
 Holiday Inn Resort Sanya Bay - Sanya Bay, China
 Holiday Inn Resort Changbaishan - Fusong, China
 Holiday Inn Resort Le Touquet - Le Touquet, France
 Holiday Inn Resort Goa - Goa, India
 Holiday Inn Resort Bali Benoa - Bali, Indonesia
 Holiday Inn Resort Baruna Bali - Bali, Indonesia
 Holiday Inn Resort Batam - Batam, Indonesia
 Holiday Inn Resort Dead Sea - Dead Sea, Jordan
 Holiday Inn Resort Alpensia Pyeongchang - Gangwon-do, Korea
 Holiday Inn Resort Penang - Penang, Malaysia

 Holiday Inn Resort Kandooma Maldives - South Malé Atoll, Maldives
 Holiday Inn Resort Half Moon Bay - Al Khobar, Saudi Arabia
 Holiday Inn Resort Krabi Ao Nang Beach - Krabi, Thailand
 Holiday Inn Resort Phi Phi Island - Phi Phi Island, Thailand
 Holiday Inn Resort Phuket - Phuket, Thailand
 Holiday Inn Resort Phuket Mai Khao Beach Resort - Phuket, Thailand
 Holiday Inn Resort Vanuatu - Port Vila, Vanuatu

3.11 Holiday Inn Club Vacations®
This is Timeshare offering providing exceptional resort-style vacation experiences in top
leisure destinations.
Holiday Inn Club Vacation destinations offer a fun and relaxing environment where
memorable vacations are created and shared among family and friends, time and again. This
premier vacation ownership is based on a point system, allowing members to have greater
flexibility and choice of when and where they travel. Members have access to timeshare
Holiday Inn Club Vacation properties, offering spacious villa accommodations with family
friendly amenities and the ability to venture out to explore world-class attractions at a variety
of great getaways. Currently licensed to one licensee exclusively and therefore not available
for general development
*** IHG® does not currently offer Holiday Inn Club Vacations franchises.

Hotels
Rooms Pipeline
Americas 26 7,676 0
Global 26 7,676 0
*At June 30, 2017
Holiday Inn Club Vacations® Gatlinburg-Smoky Mountain Resort, Owned by Kemmons Wilson Companies

3.12 Staybridge Suites®
Staybridge Suites is an all-suite, residential-style brand of hotels within the InterContinental
Hotels Group (IHG). The brand targets extended-stay and corporate travelers. There are over
200 Staybridge Suites hotels open in the United States, the United Kingdom, Canada, Mexico
and Latin America. The chain competes with Residence Inn, Homewood Suites by Hilton,
and Hyatt's Summerfield Suites in the upscale segment of the extended-stay lodging market.
In its early days, the chain was branded as "Staybridge Suites by Holiday Inn."
Staybridge Suites hotels feature residential-style
surroundings and services, including their "Great
Room" lobby. Hotels in the franchise feature all
apartment-style suites with kitchens. Amenities
offered by Staybridge Suites include
complimentary hot breakfast daily, evening
receptions midweek, fitnesscenters and
recreational activities . The chain was also one of the first in the industry to provide
complimentary wireless internet access throughout the hotel.

Staybridge Suites
Type Franchise
Industry Hotel
Founded 1997
Number of
locations
220 hotels, 114 under
development
Area served United States, Canada, Mexico,
Europe
Website www.staybridge.com
History
The first Staybridge Suites opened in Alpharetta, Georgia, U.S. in 1998. In 2004, Staybridge
Suites reached 75 hotels with addition of Eatontown, New Jersey. The brand reached this size
faster than its competitors. In October 2015, Staybridge Suites brand announced a new Urban
guest room design created for future hotel developments in urban markets. The new design
addresses of the owners’ need to maximize land use more efficiently in urban locations
where the hotel footprint is generally smaller compared to suburban properties. It was
recently used to create the framework of the guest room layout in the 111-room Staybridge
Suites located in Downtown Denver, currently in development

Awards
In August 2009, Staybridge Suites was ranked highest in the extended-stay segment
according to the J.D. Power and Associates 2009 Hotel Guest Satisfaction Study. In July
2009, Staybridge Suites was named Best in Customer Satisfaction by Market Metrix, LLC for
superiority in customer satisfaction among all upscale hotel brands during the first quarter of
2009. Recently, Business Travel News rated Staybridge Suites as the top upscale extended
stay brand in their 2011 U.S. Hotel Chain Survey.
Explore Locations
At Staybridge Suites® hotels, experience comfort in every sense. With 200+ hotels around
the world, discover the warm, welcoming and accessible destinations are conveniently
located wherever you’re headed.
Staybridge Suites Baku is located in the heart of the city, next door to the best restaurants,
shopping and business centres and a short walk from the breath-taking Caspian Sea
promenade.

Just a 2 minute walk away from Baku Central railway station and 28 Mall Shopping Centre,
the largest shopping mall in the country, visitor can experience the authentic city of Baku.
STAYBRIDGE SUITES BAKU
30 Pushkin str Baku, AZ1010 Azerbaijan 994-12-4930193

Modern Baku city centre hotel with breakfast included, near the Caspian Sea
Centrally located Staybridge Suites® Baku hotel provides apartment-style accommodation,
plus hotel rooms, a 10-minute walk from the Caspian Sea. To reach Baku Heydar Aliyev
International Airport (GYD) in 25 minutes by taxi or with airport buses leaving from outside
the hotel. It's just a five-minute walk to 28 May metro station and to Baku Central Railway
Station .
The hotel is 20 minutes' walk from the Old City , home to the stunning, 12-century Maiden
Tower and the nearby Palace of the Shirvanshahs . Reach the popular Fountains Square with
a 25-minute walk or 10-minute bus ride from 28 May bus stop, two minutes from the hotel.
Keep connected with free WiFi throughout the hotel. It's a 10-minute bus ride to Baku
Congress Centre , and BP and World Bank...
QUICK INFO
 Check Out: 12:00 PM
Hotel Highlights
 On-site Guest Self-Laundry Facilities
 Complimentary Breakfast Buffet
 Standard Wireless Internet service is free for all members
 On-Site Fitness Center Available

Newcastle, UK
Staybridge Suites Newcastle, is ideally placed to access the vibrant Quayside, campuses of
Newcastle & Northumbria Universities and New Castle
International Airport. Stylish studios & one bedroom suites, complimentary
breakfast, relaxing Den – lounge area filled with books & board games, fitness centre &
complimentary laundry facilities makes Staybridge Suites Newcastle the perfect home from
home.
13000 N. IH 35 Bldg 9 Austin, Texas 78753 United States 1-512-4104747
 Check Out: 12:00 PM
 Late Check Out Available
 Parking: Free

Staybridge Suites Austin North - Parmer Lane
Situated in North Austin’s Premier Technology Corridor, the Staybridge Suites Austin North
Parmer Lane is the newest place to stay for both leisure and corporate travelers. The superb
location offers easy access to much of what Austin has to offer! Whether guests are out for
the day on Lake Travis , visiting UT Austin , playing a game at Walnut Creek Metropolitan
Park or here to catch an event at Circuit of the Americas , ensure feel right at home.
Conveniently located near employers such as Samsung Austin Semiconductor, Dell, ASML,
Tokyo Electron, Applied Materials, Apple, Intel, Oracle, GM Innovation Center, IBM and
many more!
Following the adventure in and around Austin or after a day at the office, return to the hotel
for a relaxing stay in the suites with lush bedding, full kitchens, flat screen TV’s, WI-FI and
pullout sofas.
HOTEL HIGHLIGHTS
 On-site Guest Self-Laundry Facilities
 Housekeeping Full Service
 Complimentary Breakfast Buffet
 Standard Wireless Internet service is free for all members
 On-Site Fitness Center Available
 Complimentary Shuttle Available

More Popular Destinations
 Los Angeles Area Extended Stay Hotels
 Washington, D.C. Extended Stay Hotels
 Atlanta Extended Stay Hotels
 Chicago Extended Stay Hotels
 Denver Extended Stay Hotels
 Orlando Extended Stay Hotels
 Austin Extended Stay Hotels
 Dallas Extended Stay Hotels
 San Antonio Extended Stay Hotels
 Boston Extended Stay Hotels
 San Diego Extended Stay Hotels
 St. Petersburg Extended Stay Hotels
 Detroit Extended Stay Hotels
 Houston Extended Stay Hotels
 San Jose Extended Stay Hotels
 New York Extended Stay Hotels
 Madison Extended Stay Hotels
 Norfolk Extended Stay Hotels

3.13 Candlewood Suites®
Candlewood Suites is a hotel chain within the InterContinental Hotels Group (IHG).This
mid-scale extended stay hotel offers its guests the convenience and comfort desired during a
long-term stay at rates comparable to many “standard” hotels. The brand is appropriately
situated in markets with strong extended stay demand drivers, such as corporate, industrial,
and suburban locations, making site selection a crucial factor for success.
Type Public OTC: CNDL & Subsidiary
Industry Hotel
Founded 1995
Founder Jack Deboer
Area served Worldwide
Majority Owner
Website www.candlewoodsuites.com

History
The Candlewood Suites chain was started in 1995 by Jack Deboer, founder of the Residence
Inn and co-founder of the Summerfield Suites chain. The first hotel was built on North Webb
Road in Wichita, Kansas, United States, and opened in 1996.
The brand's locations are extended-stay hotels focused primarily on rate-sensitive business
travelers, also known as corporate transient travelers. Typically corporate transient travelers
stay only during the week, leaving the occupancy of the subject hotels lower during the
weekend. However, with true extended-stay business being over seven days, and often
beyond 30 days, it allows the hotel to maintain a higher occupancy average overall. While
this occupancy generally comes with a lower average rate or average daily rate (ADR), the
revenue per available room sold (RevPAR) is typically higher as a result of the significantly
higher occupancy and penetration rate within the respective markets.
Typical amenities provided by Candlewood in line with brand standards and according to the
IHG website include spacious suites with fully equipped kitchens, free local calls, voice mail,
data ports, and two phone lines; an on-site convenience store with food items at a low price
(the Candlewood Cupboard); a free entertainment library of CDs and videos available at the
front desk; complimentary guest laundry; a free 24-hour exercise facility; free fax service;
and an outdoor barbecue gazebo. A "brown bag" breakfast is available for purchase,
consisting of fruit, a granola bar, and a beverage. Candlewood Suites does not offer a free
continental or hot breakfast at every location, though certain locations may offer one. Also
common to the Candlewood brand is a lack of swimming pool or extensive amounts of
meeting space or expansive lobby. Consistent with the extended-stay business, housekeeping
staff and expense are greatly reduced with the operations of this type of hotel since daily
room cleanings are not provided to extended-stay guests.

From 1995 to 2003, Candlewood Hotel Company franchised and managed hotels throughout
the US. In January 2004, Candlewood Suites was acquired by IHG. As of September 30,
2007, there were 151 Candlewood Suites hotels currently open, with 187 hotels in the
pipeline, with an estimated 50 of these hotels opening during 2007. There are now 342
locations worldwide. Candlewood competes with other value-priced, extended-stay hotels
such as TownePlace Suites and Mainstay Suites.
Development - An all-suite design that promotes guest independence and an operating model
that allows each Candlewood Suites property to operate with just 12 team members - this
model has been critical to the brand’s continued success. A fresh prototype design and
standardized decor packages are provided to reduce costs and simplify the development
process.
Americas 374 35,251 107
Global 374 35,251 107
*At June 30, 2017
Please note - Candlewood Suites® are not currently available for development in the
AMEA region.
https://www.allstays.com/hotels-by-chain/candlewood-suites.htm

Candlewood Suites Hours And Locations By State
 Alabama
 Arizona
 California
 Florida
 Georgia
 Idaho
 Illinois
 Indiana
 Kansas
 Louisiana
 Michigan
 Missouri
 Nebraska
 New Jersey
 New York
 North Carolina
 Ohio
 Oklahoma
 Pennsylvania
 Texas
 Virginia
 Washington
 Wisconsin
All Candlewood Suites Locations by City:
 Houston, TX
 San Antonio, TX
 Charlotte, NC

 Sacramento, CA
 Omaha, NE
 Miami, FL
 Saint Louis, MO
 Wichita, KS
 Pittsburgh, PA
 Jersey City, NJ
 Rockford, IL
 Syracuse, NY
 Hampton, VA
 Topeka, KS
 Lafayette, LA
 Bellevue, WA
 South Bend, IN
 Green Bay, WI
 Tuscaloosa, AL
 Yuma, AZ
 Appleton, WI
 Galveston, TX
 Harrisburg, PA
 Warner Robins, GA

Coming Soon Latin America
As Latin America's first Candlewood Suites, the Candlewood Suites Queretaro-Juriquilla is
conveniently located offering easy access to the Soccer Stadium and downtown Queretaro.
Visit Queretaro's tourist attractions and historical buildings while experiencing rich culture
along with traditional and modern dining, all within Juriquilla.

3.14 Kimpton® Hotels & Restaurants
The Kimpton Hotel & Restaurant Group Inc. is a
part of the Intercontinental Hotels Group (IHG)
hotel company. Founded in 1981 by William
(Bill) Kimpton and led by Chief Executive
Officer Mike DeFrino, it was the largest chain of boutique hotels in the United States in 2011.
Its headquarters are in San Francisco, California. All Kimpton properties are located in the
United States, with the exception of their first international luxury hotel located in Grand
Cayman, Cayman Islands: Kimpton Seafire Resort + Spa (Opened November 2016).
Kimpton Hotels & Restaurant Group
Type Private Subsidiary of
InterContinental Hotels Group
Industry Hospitality
Founded 1981 (San Francisco, California,
United States)
Headquarters San Francisco, California, United
States
Number of
locations
65 hotels
Key people • Bill Kimpton, Founder
• Mike DeFrino,
Chief Executive Officer

Services Hotels, restaurants, and bars
Revenue $1049.88 million USD (2014)
Number of
employees
8135 (2014)
Website www.kimptonhotels.com
/
Most Kimpton properties are marketed
under their own names as boutique
hotels; however, in 2005, the company
launched two sub-brands within the
company's brand: Hotel Palomar and
Hotel Monaco. Each hotel has a
restaurant or bar that is marketed as
upscale or trendy. The company's loyalty program is called Karma Rewards. Fortune listed it
as the #11 best company to work for in 2015. Under contract, the company also manages and
operates hotels owned by other entities.
December 16, 2014, IHG announced it would acquire Kimpton for $430 million in cash. IHG
has retained the Kimpton brand name within the U.S. and may expand it globally. As a result
of the acquisition, seven of Kimpton's nine hotels in San Francisco departed the brand in July
2015.

Also Kimpton Hotels & Restaurants Worldwide -
https://travel.usnews.com/Hotels/b-Kimpton_Hotels/
https://www.expedia.com/Washington-Hotels-Kimpton-Hotels.0-0-d178318--
bKimptonHotels.Travel-Guide-Filter-Hotels
Kimpton Hotels & Restaurants Announces Andrew Bradbury as Senior Director,
Beverage and Bar
SAN FRANCISCO, July 19, 2017
Kimpton Hotels & Restaurants, the leading boutique hotel and restaurant company,
announced today that Andrew Bradbury has been named senior director of beverage and bar.
The appointment further emphasizes Kimpton’s commitment to build upon the brand’s
rapidly growing beverage program, helmed by renowned bartenders who offer guests
innovative flavors and unique drink offerings.

Andrew is no stranger to Kimpton, having previously served as the general manager of Ave
and Avecita, the signature dining venues of the groundbreaking Kimpton Seafire Resort +
Spa in Seven Mile Beach, Grand Cayman. Pairing the culinary talent of Executive Chef
Massimo De Francesca with Andrew’s operational expertise earned Avecita critical acclaim
and a spot on CNN’s global list of “The Best New Restaurants for 2017.”
In his new position, Andrew will provide strategic support for the beverage operations of
Kimpton’s 70+ restaurants and bars. Andrew’s role touches every aspect of operations, from
mentoring bar teams and building beverage menus, to leading Kimpton’s signature social
hours. Andrew will also spearhead the ongoing development of Kimpton’s national beverage
programming, the behind-the-scenes work that ensures Kimpton’s offerings remain best in
class inclusive of spirits, cocktails, beer, and wine. Additionally, Andrew will serve as an
ambassador for the Kimpton brand within the beverage space by supporting the formal
education and training of Kimpton employees.
“I couldn’t be more excited to have Andrew lead the charge on the Kimpton beverage team,”
said Alex Taylor, Kimpton’s SVP of restaurant and bars. “Andrew has spearheaded
incredible design-driven and wine-centric concepts, and will bring that trailblazing expertise
to our world of wine and spirits.”
Prior to joining Kimpton, Andrew helmed a James Beard Award-winning wine program at
Aureole – Mandalay Bay in Las Vegas. Creative and entrepreneurial, he is also the recipient
of Hewlett Packard’s “Digital Maverick Award” in recognition of his pioneering use of a PC
tablet for a fine dining restaurant wine list. Andrew studied communications at San Diego
State University and currently resides in the San Francisco Bay Area.

About Kimpton Restaurants
Kimpton has more than 70 unique restaurants, bars and lounges across the country helmed by
renowned chefs and bartenders who offer guests a chance to dine like a local. Common
cornerstones of each restaurant and bar include heartfelt care; chef-crafted, seasonal menus
that celebrate local farms and purveyors; and striking interiors with vibrant style and design.
Signature cocktails are created by expert local bartenders, and wines are chosen with a nod
toward artisanal and sustainable selections. Distinct restaurant concepts range from rustic
Italian cuisine in the Pacific Northwest to oceanic fare on the Florida coast and alluring
rooftop lounges and bars tucked away in Washington DC. For more information, visit
www.KimptonHotels.com/dine.
13 Kimpton Properties Take a Bow
New builds. New cities. Exciting updated looks. But all with the inviting Kimpton service
you may love. Let the slow claps and good times begin.

Development
With over 60 properties in 30+ cities, they have a track record of innovative hospitality that
stretches back to founding in 1981. The hotel manage 100% of estate with fantastically
creative and dedicated sales and management teams, their philosophy of exceeding guest
expectations and fanatical attention to detail give owners the comfort and confidence they
need in a highly competitive environment. Their exemplary results have established Kimpton
as a premier choice for development and management of boutique hotels.
Americas 59 11,100 16
Europe 1 274 1
Global 60 11,374 17
*At June 30, 2017

Locations
 Alexandria
 Aspen
 Austin
 Baltimore
 Boston
 Cambridge
 Chicago
 Cleveland
 Dallas
 Denver
 Goleta
 Huntington Beach
 Los Angeles
 Manchester
 Miami
 Milwaukee
 Minneapolis
 Nashville
 New York
 Palm Beach
 Philadelphia
 Phoenix
 Pittsburgh
 Portland
 Salt Lake City
 St. Pete Beach
 San Diego

 San Francisco
 Santa Barbara
 Savannah
 Seattle
 Sedona
 Vero Beach
 Washington D.C.
 Winston-Salem
 Amsterdam, Netherlands

60 BOUTIQUE HOTELS IN 34 CITIES
• Alexandria • Denver • New York • Santa Barbara Coming Soon: • Grenada,
• Amsterdam, • Goleta • Philadelphia • Savannah •Bellevue Caribbean
Netherlands •
Huntington
Beach • Phoenix • Seattle •Charlotte •
Toronto,
Canada
• Austin • Los Angeles • Pittsburgh • Sedona •Denver • Paris, France
• Baltimore • Manchester • Portland • Vero Beach •Palm Springs
• Boston • Miami • Salt Lake City • Washington D.C. •Sacramento
• Cambridge • Milwaukee • St. Pete Beach • Winston-Salem •San Jose
• Chicago • Minneapolis • San Diego • Grand Cayman, •Tempe
• Cleveland • Nashville • San Francisco Cayman Islands
Kimpton Hotels + Restaurants • 222 Kearny Street, Suite 200 • San Francisco, CA • 94108
For more information please visit • www.kimptonhotels.com/development-and-management-services

IHG® REWARDS CLUB
When guest make bookings on behalf of others, we’re here to reward guests. With IHG®
Business Rewards, guest can earn points every time to book accommodation, meetings, or an
event at over 4,600 participating IHG® hotels worldwide. From board meetings and
conferences to weddings and social events, they can understand the work that goes into
planning and they think all type bookings are important, so they reward guest no matter the
size.
So that any guest can get the best from IHG® Business Rewards, here’s just some of the
benefits that make your job more rewarding

4.1 IHG®
Rewards Club Global Membership Terms And Conditions
 General Terms and Conditions
 Points from Promotions
 Bonus Packages
 Reward Nights
 Elite Membership
 InterContinental Ambassador
 IHG®
Dining Rewards
 IHG Army Hotels
 Frequency Alliances
 IHG®
Rewards Club Point-Collecting Partners
 Rewards
 American Airlines
 Reward Order Procedures
 Point Vouchers
 IHG®
Business Rewards Terms and Conditions (Greater China)
 IHG®
Business Rewards Terms and Conditions (excluding Greater China)
The IHG®
Rewards Club programme (Programme) membership and its benefits are offered at
the sole discretion of Six Continents Hotels, Inc. (SCH) and its subsidiaries and affiliates
which are InterContinental Hotels Group companies (collectively IHG). Hotel brands
currently participating in the Programme include InterContinental®
, HUALUXE®
Hotels &
Resorts, Crowne Plaza®
, Hotel Indigo®
, EVEN®
Hotels, Holiday Inn®
, Holiday Inn Express®
,
Holiday Inn Resort®
, Holiday Inn Club Vacations®
, Staybridge Suites®
, and Candlewood
Suites®
(collectively, IHG Hotels). As of 1 January 2015, Kimpton®
Hotels & Restaurants do
not participate in the Programmme. Brands may be added or deleted at the sole discretion of
SCH.

The rights and obligations of SCH under the Programme may be assigned or transferred by
SCH to any other related or unrelated entity at any time, and performance thereafter shall be
the responsibility of that entity.
The following are some of the service marks and trademarks owned by IHG: IHG®
Rewards
Club, Holiday Inn®
, Holiday Inn Resort®
, Holiday Inn Club
Vacations®
, Staybridge Suites®
, Candlewood Suites®
, Crowne Plaza®
, Hotel Indigo®
,
InterContinental®
. EVEN®
, and HUALUXE®
.
1. Programme Sponsor. The Programme is operated by Six Continents Hotels, Inc., Three
Ravinia Drive, Suite 100, Atlanta, GA 30346-2121 U.S.A. and is administered on its
behalf by an appropriate IHG company.
2. Membership Eligibility and Fee. Membership in the Programme is available to
individuals (you) as stated in these Programme Terms and Conditions & must be at least
18 years of age or the age of majority in your state or province of residence, whichever is
older. Guests may maintain only one account. Companies and/or other entities cannot
enrol. There is no enrolment fee for this Programme.
3. Programme Availability. SCH reserves the right to add, modify, restrict, suspend,
discontinue or cancel this Programme, any of these terms and conditions, redemptions,
status levels, or other Programme benefits, with or without notice, in its sole discretion.
4. Membership Cancellation. SCH reserves the right to cancel any IHG®
Rewards Club
membership and revoke any and all unredeemed IHG®
Rewards Club points collected by
any member for reasons that include, but are not limited to: 1) violation of these Terms
and Conditions; 2) misrepresentation of any information or any misuse of this
Programme; 3) violation of any national, regional or local law or regulation in connection
with the use of membership privileges; 4) failure to pay for hotel charges; 5) a cheque to a
participating hotel brand that is returned for insufficient funds or is invalid for any reason;
6) commission of fraud or abuse involving any portion of this Programme; 7) more than
one active account per member; or 8) physical, verbal, or written abuse of hotel or IHG
personnel; or 9) action, in any other way, to the detriment

of the Programme or any of its alliances; all as may be determined by SCH in its sole
discretion.
5. Changes in Terms and Conditions. . SCH and its Frequency Alliances, defined as third
party with which IHG is affiliated within the scope of the Programme, reserve the right to
change, limit, modify, restrict, suspend, discontinue or cancel Programme Terms and
Conditions (including the number of IHG®
Rewards Club points issued for a Qualifying
Stay), regulations, benefits, conditions of participation, rewards and reward levels in
whole or part at any time, even though changes may affect the value of points or rewards
already accumulated. Also bound by any such changes. The current Programme
Membership Terms and Conditions supersede all prior published Programme
Membership Terms and Conditions.
6. Notice of Changes. Any such changes will be shown in these Terms and Conditions on
the ihgrewardsclub.com web site and will be effective immediately unless stated
otherwise. All members will be bound by all Programme changes made by SCH. It is the
responsibility of the individual member to stay informed on the Programme Terms and
Conditions. IHG may, but is not required, to notify active members of any changes to the
Programme Terms and Conditions.
7. Legal rights. Neither the Programme nor any benefit offered by the Programme creates,
constitutes or gives rise to any legal or contractual rights by members against SCH.
8. Data Privacy. Under the data protection legislation of various countries, they are
required to particularly draw the attention to the fact that by applying for membership and
by virtue of your continued membership, you accept and explicitly authorise that your
personal information which is supplied by you in the enrolment form or during the course
of the Programme membership (i) shall be processed by SCH, in its capacity of data
controller, by its subsidiaries, affiliates and/or franchisees, including IHG hotels in nearly
100 countries, and by the IHG®
Rewards Club and InterContinental Ambassador Service
Centres and (ii) may be transferred worldwide to any third parties with which IHG is
affiliated within the scope of the Programme to third parties to process your personal data
on our behalf, where required by applicable law, or in the event of a company
reorganisation, merger or acquisition, for use of such information for

its (their) administration of membership records, guest service, advertising, marketing and
communication purposes. They or we may contact guest by mail, fax, telephone or email.
Also, as an additional value-added benefit, we are offering the opportunity to receive
information on goods or services that may be of interest or value to you by providing various
companies a mailing list of IHG®
Rewards Club members. This is an opt-in benefit for
members who are residents of Europe, Middle East, Africa, Australia, Canada, or other
countries that require an opt-in process. Also You will need to check the relevant box on the
offline enrolment form or contact your IHG®
Rewards Club or InterContinental
Ambassador Service Centreto get this benefit. Members residing in all other areas of the
world, including the U.S.A. may automatically get this benefit. If you wish to be excluded
from such affiliated third party contacts and/or such mailing lists, you will need to contact
the Service Centre in your region and ask to be removed.
9. Right of Access to Data. You have a right of access to your data by sending a written
request to your regional IHG®
Rewards Club or InterContinental Ambassador Service
Centre. You are responsible for restricting access to and maintaining the confidentiality of
your membership account and PIN and you agree to accept responsibility for the activities
of anyone using your PIN.
10. Special Services. Guest may be entitled to special services and benefits at IHG hotels.
Benefits and services may change from time to time and may vary by hotel, country and
geographical region. Club-level members receive free enrolment into the IHG®
Rewards
Club programme and may receive hotel benefits which vary by hotel and region. They
include but are not limited to the following: complimentary weekday newspaper and
extended check-out until 2 PM EST (based upon request and availability).
11. Member-exclusive Rates. An IHG®
Rewards Club member is eligible to book exclusive
rates available only to IHG®
Rewards Club members, provided the member books his or
her stay at an IHG®
hotel through one of IHG’s websites (including mobile sites), the
IHG®
app, IHG’s central reservations office, or at an IHG®
hotel’s front desk.
Availability of member-exclusive rates varies by brand and region.
12. Points for Stays. You may earn Points for Stays beginning with the date of your
enrollment in the Program. Points will not be earned for Stays made prior to the date of

your enrollment as shown in IHG®
Rewards Club records. A Stay is defined as one night
or consecutive nights at the same hotel, regardless of frequency of check-in/check-out. A
Stay is qualified when paying Qualifying Room Rates, which include most business and
leisure rates. Eligible Charges Worldwide include the following Qualifying Room Rates
paid for hotel room nights: including the hotel’s Advanced Purchase Rate, Best Flexible
Rate, worldwide sales negotiated rate, national/regional/local government rate and
specified leisure rates as confirmed by IHG's HOLIDEX®
Plus reservation systems.
Points will be awarded for Qualifying Room Rates booked through IHG central
reservation offices, IHG web sites, travel agents or directly at the hotel. In addition, in
North, South and Central America and the Caribbean, points may be collected on locally
negotiated rates if these rates are discounted less than 30%. At Asia Pacific hotels,
Qualifying Room Rates also include all locally negotiated rates. Eligible Charges
Worldwide also include food and beverage, telephone, laundry, and in-room movies
charged to the member's room. Charges at restaurants not operated by the hotel may not
be eligible for points. Hotels may choose to award points for other charges at their
discretion. At U.S. and Canadian hotels (except InterContinental®
Alliance Resorts), you
can collect points or miles on all Eligible Charges for multiple hotel rooms (less than 10)
provided those rooms are used in conjunction with the member's stay at the same hotel,
and that their IHG®
Rewards Club member number is recorded on each reservation, or
the charges from those multiple room reservations are referred to on the hotel room bill
associated with the member's reservation.
1. If you enroll in IHG®
Rewards Club at the time of your initial stay in any IHG branded
hotel excluding ANA partner hotel worldwide, you will be awarded 1,000 points for that
qualified enrolling stay.
2. InterContinental®
Hotels & Resorts, Crowne Plaza®
Hotels & Resorts, Hotel Indigo®
,
Holiday Inn®
, EVEN®
and HUALUXE®
hotel brands worldwide,
you will receive ten (10) points for each USD dollar or local currency equivalent paid
toward Eligible Charges on your individual hotel room bill, when you pay Qualifying
Room Rates, or the applicable airline miles; -

3. Members will earn two and one-half (2.5) points per $1 USD on all qualified room rates
and qualified incidental expenditures for stays at The Residence Suites Dubai F.C. or
Asiana Reside Saigon Residences.
4. Staybridge Suites®
and Candlewood Suites®
hotel brands guests will receive five (5)
points for each USD dollar or local currency equivalent paid toward Eligible Charges on
your individual hotel room bill, when you pay Qualifying Room Rates, or the applicable
airline miles; -
5. InterContinental®
Alliance Resorts worldwide, you will receive 2,000 points per
Qualifying Stay or the applicable airline miles; -
6. ANA Co-branded hotels and ANA Partner Hotels in Japan, point earnings vary by hotel,
for complete details visit www.ihgrewardsclub.com/ana:
1. For stays at ANA InterContinental®
, ANA Crowne Plaza®
and ANA Holiday
Inn®
you will receive ten (10) points for each USD dollar or local currency
equivalent paid toward Eligible Charges on your individual hotel room bill, when
you pay Qualifying Room Rates, or the applicable airline miles;
2. For stays at ANA Partner hotels, you will receive 1,300 IHG®
Rewards Club points
or 600 IHG®
Rewards Club points or the applicable airline miles
13. IHG Rewards Club: OTA Earn Restriction. IHG® Rewards Club members will not
earn points during a stay or retroactively on any reservations booked through Online
Travel Agencies (OTA). This restriction includes but is not limited to: earning points on
food and beverage purchases, parking, in room dining, movies, and any other incidental
charges incurred during the member’s length of stay.
14. Limits on Points for Stays. Points are not issued for stays at the following reduced room
rates (Non-Qualifying Room Rates; Non-Qualifying Stay): net wholesale individual and
group rate, certain package rates, employee discount rate, friends and family rate, crew
rate, special discounted contract rates, seasonal worker/crew rate, 50% travel club
discount rate, distressed passenger rate, IHG®
Rewards Club Reward Nights/Airline Hotel
Reward rate, most rates booked through most third-party web sites, complimentary hotel
stays and any other rates not defined as a Qualifying Room Rate. Except as expressly set
out otherwise in these Terms and Conditions, IHG®
Rewards

Club points are not awarded for fractions of a U.S. dollar spent, or for dollars spent on tax,
VAT, GST, service charges, gratuities or hotel incidentals. Charges not billed to your room,
gift shop purchases, and meeting charges, other than IHG®
Business Rewards, will not be
eligible for points. Guests must have stayed in the room and paid for it in full to receive
IHG®
Rewards Club points. Only one room will be credited per member per night; however,
at U.S. and Canadian hotels (except InterContinental), you can collect points or miles on all
Eligible Charges for multiple hotel rooms (less than 10), provided those rooms are used in
conjunction with your stay at the same hotel, and your IHG®
Rewards Club member number
is recorded on each reservation, or the charges from those multiple room reservations are
referred to on the hotel room bill associated with your reservation. Only the member whose
name is on the reservation record will be awarded points and will be awarded Qualifying
Night credit toward achieving Elite-level status or other promotional goals. Only one
Qualifying Night credit, per member, per night will be awarded regardless of the number of
reservations booked and paid for by the member. Points and/or Qualifying Night credit are
not awarded for no-shows even if the room is paid for in full. IHG®
Rewards Club points or
miles will not be issued if your room is paid for by a trade group, association or company as
part of a convention or group business meeting (10 rooms or more). If you stay at an IHG
hotel under the terms of a contract or group commitment, you will not be eligible to receive
points.
15. Points have no value. IHG®
Rewards Club points are not redeemable for cash or any
other form of credit and have no value until presented for redemption in accordance with
the terms and conditions of this Programme. Points have no fixed or ascertainable cash
value. Members have no ownership interest in accrued points and accrued points do not
constitute property of the members. Use of the word earn in marketing materials in
relation to IHG®
Rewards Club points shall mean collect and shall not infer that the
points have any value until they are presented for redemption. Points may not be
purchased or sold and are not transferable except as otherwise stated herein.
16. Expiration of points. Points do not expire unless your account becomes inactive for any
period of twelve (12) months or longer. To maintain the points in your account, you

must have at least one earn or redeem transaction posted to your account every twelve (12)
months. If you do not keep your account active for any period of twelve (12) months or more,
all of your points may expire which means your points will be removed from your account
and are no longer able to be redeemed. Points in your account do not expire for all current
Elite members, although all of your points may expire twelve (12) months after the account
moves to Club level from an Elite level without earn or redeem activity.
17. Employer Restrictions. Some employers, by policy, may prohibit or restrict employee
participation in the IHG®
Rewards Club programme. IHG assumes no responsibility or
liability for compliance with these policies.
18. Points Adjustments.The points listed in your IHG®
Rewards Club account are subject to
change to reflect actual stay information, any adjustments and Programme changes. If you
believe your account activity statement is inaccurate, contact your regional
IHG®
Rewards Club or InterContinental Ambassador Service Centre. Point adjustments
will not be made more than 60 days after the statement date. Please keep all of your hotel
room receipts for your records, as they will be required for point adjustment requests.
19. Communications Not Received. SCH is not liable for loss of misdirected
correspondence, requests, freight, or Reward Certificates that may be incomplete, illegal,
delayed, lost or stolen.
20. No Guarantees on Merchandise. SCH, its parent, subsidiaries, affiliates, franchisees,
and agents make no guarantees, warranties or representations of any kind, expressed or
implied, with respect to items of merchandise or products or services of Frequency
Alliance partners, and shall not be liable for any loss, expense (including without
limitation, any legal fees), accident or inconvenience that may arise in connection with
the use of such items or as a result of any defect or failure of such items. Any implied
warranties of merchantability or fitness for a particular purpose are specifically
disclaimed.
21. Restricted by Law. This Programme or participation therein is not valid and/or the
awarding of IHG®
Rewards Club points or Frequency Alliance miles/credits and/or the

granting of rewards is void where prohibited or restricted by law in the country of the
member's domicile.
22. Programme Violations. Programme violations, suspected fraud or abuse in relation to
point or mileage credit or reward usage is subject to appropriate administrative and/or
legal action by appropriate governmental authorities and by SCH, including, without
limitation, freezing your account the forfeiture of all point transfers, rewards, vouchers, or
merchandise issued pursuant to point redemptions and any accrued points or miles in your
account, as well as cancellation of the account and your future participation in the
Programme.
23. Point Purchases. You may purchase additional points necessary to redeem a reward to a
maximum of 60,000 points within the Programme within a calendar year. Points must be
purchased in minimum increments of 1,000 points, and can only be paid for by an
accepted credit card. Follow the instructions
at www.ihgrewardsclub.com/purchasepoints or call your regional IHG®
Rewards Club
Service Centre for assistance. Subject to local laws, no cancellations or refunds are
permitted.
24. Point Transfers. IHG®
Rewards Club points may be transferred between any two
specifically designated member accounts. A member may authorise the transfer of the
necessary number of IHG®
Rewards Club points into another member's account. The cost
to the member authorising the transfer will be $5 USD per 1,000 points transferred, and
can only be paid for by an accepted credit card. Follow the instructions
at www.ihgrewardsclub.com/transferpoints or call your regional IHG®
Rewards Club
Service Centrefor assistance. An Authorisation to Transfer Points form must be
completed and submitted in order to transfer the required number of points. Once the
authorisation for transfer is received and processed, the transferor relinquishes all rights
to the transferred points permitted Subject to local laws, no cancellations or refunds are
permitted. Other than as stated above, no transfer of points may occur. Points are not the
property of any member.

25. Except for the Point Transfers allowed under the Programme Membership Terms and
Condition, Points may not be sold, bartered, attached, seized, levied upon, pledged, or
transferred under any circumstances, including, without limitation, by operation of law,
upon death, or in connection with any domestic relations dispute and/or legal proceeding,
unless authorized in writing SCH. Any unauthorized transfers of Points shall be deemed a
violation of the Programme Membership Terms and Conditions.
26. Transfer of IHG®
Rewards Club Points Upon Death. When an IHG®
Rewards Club
member passes away, the member's IHG®
Rewards Club points may be transferred to the
IHG®
Rewards Club account(s) of the member's beneficiary(ies). The request for transfer
should be sent to the IHG®
Rewards Club Service Centre by the executor or administrator
of the decedent’s estate, along with court documents showing authority, or by a sole
beneficiary, along with copies of the decedent’s will and death certificate. The request
must be received within one (1) year of the date of death. Transfer fees will be waived.
27. Other Point Awards. IHG®
Rewards Club points may be distributed as rewards,
recognition, or incentives by IHG hotels to guests and hotel employees, and also by other
companies with whom SCH has agreements to their employees and customers.
28. Internet Access for Members:Standard internet access will be available to all
IHG®
Rewards Club members at no additional cost at all IHG hotels located globally with
or without a hotel booking and/or qualifying stay. Internet availability in common areas
varies by hotel. Internet accessibility, speed, and connectivity in common areas and guest
rooms vary by hotel. Details regarding a property's internet accessibility are available at
the hotel's registration desk. Please note that The Venetian®
and The Palazzo®
, an
InterContinental Alliance®
Resort, do not offer the Free Internet Access benefit, which is
instead included in the daily resort fee.
29. Maintaining Account Information. You can view your IHG®
Rewards Club account
details and activity, and update your personal information and communication
preferences at www.ihgrewardsclub.com You will need to provide your Membership
Number or email address and PIN to access this information online. You agree to provide
accurate information to the programme and to promptly communicate any

Changes to your contact information via the IHG®
Rewards Club website or by contacting to
nearest IHG®
Rewards Club Service Centre.
30. Programme Interpretation.Interpretations of Programme Terms & Conditions shall be
at the sole discretion of SCH. SCH reserves the right to add, modify, restrict, suspend,
discontinue, delete or otherwise change these Terms and Conditions or any rules related
to the Programme at its sole discretion, with or without notice and subject to local laws
and regulations.
31. Governing Law. This Agreement shall be governed by, construed and enforced in
accordance with the laws of the State of Georgia, United States, without regard to its
conflicts of law rules. The exclusive jurisdiction for any claim not covered by the terms of
the Arbitration provision set forth in these IHG Rewards Club Program Terms may be
filed only in the state or federal courts located in the State of Georgia, United States.
32. Arbitration. Except with respect to any claim or dispute involving the ownership,
validity or use of any SCH trademarks or service marks, any claim or controversy arising
out of or related to the IHG Rewards Club Program Terms (including any claim that the
IHG Rewards Club Program Terms or any of its provisions is invalid, illegal, or otherwise
voidable or void), seeking as relief money damages or IHG Rewards Club points and/or
attorney’s fees or other damages will be submitted for arbitration to the American
Arbitration Association (AAA). SCH shall have the right in a proper case to obtain
temporary restraining orders, temporary or preliminary injunctive relief and/or
declaratory relief (other than declarations with respect to the amount of money damages)
from a court of competent jurisdiction.
a. The arbitration proceedings shall be heard by one independent arbitrator who shall be
an attorney or retired judge. The arbitration shall be held in Atlanta, Georgia and in
accordance with the then-existing Commercial Arbitration Rules of the AAA. All matters
within the scope of the Federal Arbitration Act (9 U.S.C. 1, et seq.) will be governed by it
and not by any state arbitration law.

b. In reaching his or her decision, the arbitrator shall follow the IHG Rewards Club
Program Terms, shall be bound to apply the applicable law and shall not rule inconsistently
with the applicable law. The arbitration shall be conducted on an individual basis, and not as
a consolidated, common, representative, group or class The arbitrator shall include in his or
her award any relief he or she deems proper in terms of money damages (with interest on
unpaid amounts from the date due at the maximum rate allowed by law), and attorneys’ fee
and costs. The award of the arbitrator shall be conclusive and binding upon all parties hereto
and judgment upon the award may be entered in any court of competent jurisdiction.
c. Confidential. Other than as may be required by law, the entire arbitration proceedings
(including, but not limited to, any rulings, decisions or orders of the arbitrator), shall remain
confidential and not be disclosed to anyone other than the parties to this Agreement.
d. Limitations Period. Any and all claims and actions arising out of or relating to the
IHG Rewards Club Program Terms shall be commenced within one (1) year from the
occurrence of the facts giving rise to such claim or action, or such claim or action shall be
barred. & So on….

4.2 IHG®
Business Rewards enrolled in IHG®
Rewards Club
As a member of IHG® Business Rewards guests also automatically enrolled in IHG®
Rewards Club. They recognise that you book rooms, events and meetings for others and that
you may stay with us personally too, so here is an overview of the benefits that apply to each
rewards programme.
*Meeting Credits Prepaid MasterCard® is available to redeem in certain countries. Card
terms and conditions apply, see
https://www.myprepaidcenter.com/site/login/standard/prohibited-countries Link will open in
new browser window.
** Earn 10 points for every $1 USD at InterContinental®, Crowne Plaza®, Hotel Indigo®,
Holiday Inn®, Holiday Inn Express®, EVENTM or HUALUXETM. Earn 5 points for every
$1 USD at Staybridge Suites®, Candlewood Suites®.
*** Guests Rate does not apply in Mainland China, Hong Kong, Macau and Taiwan region.
**** Requires 72 hours advance notice. Platinum Elite and Spire Elite members are
guaranteed one guest room for personal use for reservations made at least 72 hours prior to
the date of arrival, except during special events that result in extraordinary demand, as
determined solely by the hotel. Guaranteed room availability is not valid for Reward Nights.
These reservations can only be made through the IHG® Rewards Club Service Centre.

4.3 Rewards deserve
The rewards the deserve. Guest can redeem for personal or company rewards such as hotel
stays, retail vouchers, digital downloads, office supplies, meeting credits and much more
from the IHG® Rewards Club online redemption catalogue.
The IHG® Business Rewards Meetings* Credits Pre paid MasterCard
Guests can choose to have their points loaded onto an IHG® Business Rewards Meetings
Credits Pre-paid MasterCard that can be used for future bookings across selected countries.
Members can use meeting credits for any charges that are incurred at an IHG property at their
next meeting or for a weekend away. Find out more Link will open in new browser window.
*Meeting credit prepaid MasterCard is available to redeem in certain countries cards terms
and conditions apply.

Various Business Rewards Options & Features:
1. Reward Nights
2. Gifts
3. Air Miles
4. Retails Vouchers
5. Meetings Credits
6. Digital

4.4 An Extra-Special Stay, It's All Yours
When visitors travel, deserve the most from better experiences. As a member of IHG®
Rewards Club, free Internet is in worldwide with us. Select personal stay preferences to
customize hotel stays just the way to like. And that’s not all are enjoy. Take a look at the
exceptional benefits put together, Remember, when guest either redeem or earn more points
within a 12-month period, that all the points stay active in the account.

https://www.ihg.com/rewardsclub/content/us/en/enjoy-rewards
4.5 IHG® Rewards Club Card Benefits
https://www.ihg.com/hotels/us/en/global/rewardsclub/maintain-points
https://www.ihg.com/content/us/en/customer-care/member-tc?cm_mmc

As an IHG® Rewards Club member, guests’ll most definitely enjoy all that and more with
Hotel RATE. Get IHG’s best rates and exclusive IHG Rewards Club® member benefits
when guest stay at over 5,000 IHG® Hotels and Resorts worldwide.
https://www.ihg.com/content/gb/en/deals/member-offers/your-rate-now?cm_sp=OSMAE-
6C-AMEA-EN-SO1-A-LOY-2017yourrateamea2
Membership Levels
Guest can qualify for different membership levels depending on how often you stay
at IHG properties and how many points you earn in a calendar year. The Rewards Club
program is divided into four levels: Club, Gold Elite, Platinum Elite and Spire Elite. You can
also become an InterContinental Ambassador for an extra fee or a Royal Ambassador by
exclusive invitation.
Club -
Benefits include:
 Ability to earn and use points
 Free amenities
 Member discounts

When guests enroll in the Rewards Club program, it automatically granted Club status and
receive basic membership benefits, including free internet access and the newly launched the
Rate program, which gives members access to exclusive rates when booking directly through
IHG. Guests reward nights will also count toward achieving elite status. To keep points or
miles from expiring, that will need to stay at an IHG property at least once every calendar
year.
Gold Elite - Benefits include:
 Priority check-in/out
 Free amenities
If want to stay between 10 and 39 nights in a calendar year at any IHG hotel or accrue
10,000 qualifying points, it will become a Gold Elite member. On top of the benefits
afforded by Club status, will qualify for priority check-in and late checkout and get a 10
percent points bonus in addition to the points accumulated during each stay. Guests points
will not expire unless he drop down to Club level from an elite level. To maintain Gold Elite
status, must meet minimum nights or qualifying points requirements each year.
Platinum Elite –
Benefits include:
 Free room upgrades
 Free amenities

Once guests stay at an IHG property 40 to 74 times in a calendar year (or accrue 40,000
qualifying points), guests will be rewarded with Platinum Elite status. As a Platinum Elite
member, enjoy all of the perks given to Gold Elite members, plus complimentary room
upgrades (when available), guaranteed room availability (as long as you book at least three
days in advance) and a 50 percent earnings bonus on top of your base points. To make it
easier to maintain elite status, IHG offers Elite Rollover Nights, which means if guests
accumulate more than 40 qualifying nights in a calendar year, they will remain in account the
next year. Guests will need to maintain Platinum Elite's minimum stay or qualifying point’s
requirements annually to keep receiving Platinum Elite membership benefits.
Spire Elite - Benefits include:
 Free amenities
After staying at any IHG property for 75 nights in a calendar year or collecting 75,000
qualifying points, guests will be granted Spire Elite status. In addition to all of the benefits
offered in the Club, Gold Elite and Platinum Elite levels, and the rewarded with a 100 percent
earnings bonus on top of base points. Guests can also choose to collect 25,000 bonus points
or gift a friend or relative Platinum Elite status. Spire Elite members who accumulate more
than 75 qualifying nights in a calendar year can keep them the following year as part of IHG's
Elite Rollover Nights perk. Minimum stay and qualifying points requirements must be met
annually to maintain Spire Elite status.

InterContinental Ambassador - Benefits include:
 Free nights
 Free amenities
For an initial fee of $200 or 32,000 points, guest can supplement to membership with the
InterContinental Ambassador status. If guests have not yet achieved Gold Elite status,
purchasing InterContinental Ambassador status will upgrade guest to that membership tier.
You will also receive extra perks and gifts, including a snack, a welcome gift, a
complimentary weekend night certificate (during weekend stays booked with the Ambassador
Weekend rate), a free in-room movie, a guaranteed room upgrade and late checkout. These
benefits are only awarded by InterContinental properties; however, your Gold Elite status
will be honored by other IHG brands. After one year of membership, an annual renewal fee
of $150 applies to keep your InterContinental Ambassador benefits.
InterContinental Royal Ambassador - Benefits include:
 Free nights
 Free amenities
The InterContinental Royal Ambassador status, the highest tier within the IHG Rewards
Club, is only granted via exclusive invitation from the Rewards Club to InterContinental
Ambassador members. If you're invited to be a Royal Ambassador, you will receive a
guaranteed upgrade to a suite, an Executive room or a Club InterContinental room.

Points
As a Member can earn points by staying at hotels within the InterContinental Hotels Group's
network – which include InterContinental, Crowne Plaza and Holiday Inn properties, among
others – and by purchasing goods and services with IHG partner vendors, including Uber.
Also, If you are an IHG Rewards Club Select Credit Card holder, guests can earn additional
points at IHG properties worldwide and on purchases make & can also opt to donate your
points to the IHG Foundation, an organization launched in 2016 that is dedicated to helping
communities develop and overcome disasters.
Earning Points
The number of points you're able to earn depends on the hotel where you choose to stay. If
you stay at a Staybridge Suites or Candlewood Suites property, you will earn five points for
every dollar spent. InterContinental, Crowne Plaza, Hotel Indigo, HUALUXE Hotels and
Resorts, EVEN Hotels, Holiday Inn, Holiday Inn Resort and Holiday Inn Express properties
will award you 10 points for every dollar spent. You'll also be rewarded for traveling, dining
and shopping with IHG partners, Uber and a variety of retailers. Plus, you can earn extra
points when using your IHG Rewards Club Select Credit Card. You can also choose to earn
miles rather than points if noted in your IHG Rewards Club preferences, though conversion
rates may vary by airline. Member may also purchase points in 1,000-point increments with
a cap of 60,000 points per year. Additionally, there are two types of points, only one of which
will help you acquire a higher membership status. Qualifying points, which are earned when
paying for hotel stays and spending with partner vendors, will help you attain elite status
within the program. Non-qualifying points, which include promotional points, purchased
points and point transfers, can cover free nights or other awards purchases but will not count
toward guests membership qualification.
Using Points
Once guests accumulate a certain number of points, can use them to book reward nights,
which are free nights at any InterContinental Hotels Group location in the world. The number

of points required for complimentary nights ranges from 10,000 to 60,000 and varies by
property. guests can also participate in the Points & Cash program, which allows you to
contribute at least 5,000 points toward your stay and pay the rest in cash, cutting down on
costs. The amount of points and cash needed varies by property. IHG's Hotels Anywhere
program enables guests to use points or a combination of points and cash to book stays at
hotels worldwide that are not affiliated with IHG. Below are the number of points needed for
one free night in a selection of popular business and leisure destinations:

Points can also be used to cover flight and rental car costs. IHG's partnership with more than
400 air carriers, including American Airlines, Delta Air Lines and Alaska Airlines, allows
points to be converted into frequent flyer miles. Points can also be redeemed for gift cards,
classic car purchases and home appliances, among other offers. If may also donate guests
points to charity through the IHG Foundation.
Overview
The InterContinental Hotels Group's Rewards Club contains more than 5,200 properties
throughout nearly 100 countries and has numerous hotels in major cities like New York,
Chicago, San Francisco, Miami and London. Through the IHG Rewards Club, member can
earn rewards within IHG's extensive network of hotels, including InterContinental, Crowne
Plaza, Holiday Inn, Hotel Indigo and Staybridge Suites properties. The program offers a
variety of ways to use member accumulated points, ranging from paying for hotel stays and
air travel to purchasing goods and services online. Member can also earn points on hotel stays
and everyday purchases with the IHG Rewards Club Select Credit Card from Chase. Though
Kimpton Hotels & Restaurants is part of the InterContinental Hotels Group, the IHG Rewards
Club will continue to operate independently of the Kimpton Karma Rewards program for the
foreseeable future.

Rankings
IHG Rewards Club is ranked No. 6 in the Best Hotel Rewards Programs. U.S. News
evaluated 17 loyalty programs associated with major hotel brands across several indicators of
excellence.
IHG Rewards Club is ranked as:
#6 in Best Hotel Rewards Programs
Points
Members can earn points by staying at hotels within the InterContinental Hotels Group's
network – which include InterContinental, Crowne Plaza and Holiday Inn properties, among
others – and by purchasing goods and services with IHG partner vendors, including Uber. If
you are an IHG Rewards Club Select Credit Card holder, you can earn additional points at
IHG properties worldwide and on purchases you make. You can also opt to donate your
points to the IHG Foundation, an organization launched in 2016 that is dedicated to helping
communities develop and overcome disasters.
Points Can Expire
Can Earn Points On:
 Credit Card
 Air Travel
 Hotel Stays
Can Use Points On:
 Booking Hotels
 Air Travel

Membership Levels
The member can qualify for different membership levels depending on how often stay
at IHG properties and how many points guests earn in a calendar year. The Rewards Club
program is divided into four levels: Club, Gold Elite, Platinum Elite and Spire Elite. & can
also become an InterContinental Ambassador for an extra fee or a Royal Ambassador by
exclusive invitation.
https://www.qantaspoints.com/earn-points/cars-hotels/hotels/ihg
The Fine Print
 Discounted rooms or rooms booked through third-party websites are not eligible for
rewards.
 Rewards Club points can be transferred between two designated member accounts,
but it will cost you $5 per 1,000 points for each transfer.
 Points remain valid as long as you stay a minimum of one night every 12 months.
 Qualifying suite upgrades for InterContinental Royal Ambassador members may vary
depending on the property.

IHG® SUBSIDIARIES
5.1 IHG® Subsidiaries List
The InterContinental Hotel Group (IHG) has multiple Subsidiaries around the Major 06
Continent.
1. Holiday Inn
2. Hotel Indigo
3. Kimpton Hotel & Restaurants
4. Even Hotels
5. IHG Army Hotels
6. Six Continents
7. Six Continents Hotels, Inc.
8. Holiday Hospitality Franchising, Inc
9. IHG Management ( Maryland) LLC
10. InterContinental Hotels Group Resources, Inc.
11. InterContinental Wellington
12. Intercontinental Hotels Group (Asia Pacific)

13. Intercontinental Hotels Group (Canada) Inc.
14. Hotel Inter-Continental London Limited
15. InterContinental Hotels Group (UK) Ltd
16. Asia Pacific Holdings Limited
17. Inter-Continental San Juan Resort & Casino
18. Holiday Hospitality Franchising LLC
19. Societe Des Grands Hotels Du Liban
20. Norwich Holiday Inn
21. Ihg Hotels Ltd
22. InterContinental Grand Stanford
23. Barclay Operating Corp.
24. Holiday Inns (china) Limited
25. Kensington PH Ltd.
26. Intercontinental boston
27. BHMC Canada, Inc.
28. American Commonwealth Assurance Company Limited
29. Sc Hotels & Resorts (India)pvt Ltd.
30. Holidayinnhaydock
31. Bristol Hotel Tenant Company
32. Arabian Hotel Management Co. LLC
33. Six Continents Investments Ltd
34. Café Biarritz
35. BHR Holdings, Inc
36. Intercontinental Hotels Ltd.
37. Inter-Continental Hotels Corporation
38. Six Continents Holdings Limited
39. InterContinental Lagos
40. Bristol Oakbrook Tenant Company
41. IHG Managed Services

42. Holiday Inns Holdings (Australia) Pty. Ltd
43. InterContinental Hotels Group Operating Corp.
44. Holiday Corporation
45. Paradise Hospitality, Inc.
46. Danube Holding
47. SixCo North America Inc.
48. Holidayinnwarrington
49. Owners' Association of InterContinental Hotels Group
50. Crowne Plaza Hotel (Grand Rapids, MI)

IHG® KEY PEOPLE
6.1 IHG Names New CEO
Upon joining the company in 2000, Keith Barr has held numerous positions across the
Americas, Asia, Middle East and Africa, and Greater China regions. Keith Barr will take over
as InterContinental Hotels Group’s new CEO when Richard Solomons steps down on June
30, in preparation for retirement in August.
“It has been a privilege to have spent the last 25 years working in such a dynamic business
and alongside an outstanding executive team, talented colleagues across the business and our
dedicated hotel owners,” Solomons said in a prepared release. “I am proud of the success we
have achieved since IHG became a standalone business in 2003, not least completing our
transition to becoming an asset-light business, launching a series of innovative new hotel
brands and new concepts for our heritage brands, acquiring Kimpton Hotels & Restaurants
and creating value for shareholders.”

A 20-year vet of the hospitality industry, Barr has spent almost 17 years at IHG, including his
most recent stint as chief commercial officer for the past four years. Currently, he works to
lead IHG’s global brand, loyalty, sales, marketing and distribution functions, as well as drives
consistent strategies across all geographies.
“Keith has been an outstanding leader in the business and is clearly the right person to lead
IHG to continued future success,” Solomons said.
Upon joining IHG in 2000, Barr has held numerous positions across IHG’s Americas, Asia,
Middle East and Africa, and Greater China regions, including four years as chief executive
officer for the company’s Greater China business, where his team consistently outperformed
the market. He also launched IHG’s newest brand, HUALUXE Hotels and Resorts tailored
specifically for the Chinese traveler.
“I am honored to be appointed CEO of one of the world’s leading hotel companies and to
have the opportunity to lead IHG,” Barr said in the release. “Building on Richard’s leadership
and IHG’s strong performance track record, we will continue to focus on developing our
portfolio of brands, delivering consistent, high-quality growth and creating value.”

Prior to coming aboard IHG, Barr worked for Bristol Hotels and Resorts, which was
eventually acquired by IHG in 2000. He is a graduate of Cornell University’s School of Hotel
Administration and is currently a member of its Leland C. and Mary M. Pillsbury Institute for
Hospitality Entrepreneurship Advisory Board.
Solomons is retiring after 25 years with the company, including serving on its board for the
past 14 years.
6.2 IHG CEO Richard Solomons to Retire, Succeeded by Keith Barr
Richard Solomons, Group Chief Executive Officer of hotel giant IHG, is to retire. He will
step down as CEO on June 30 and retire from IHG on August 30. Mr Solomons will be
succeeded by Keith Barr, a member of IHG’s executive committee who has worked for IHG
for 17 years, most recently as Chief Commercial Officer (CCO).

Mr Barr will take up his new position and become a member of IHG’s board on July 1.
Mr Solomons joined the group 25 years ago and has been on the IHG Board for 14 years,
including the last six as CEO. He has led IHG’s strategy and played an integral role in IHG’s
successes since its demerger from six continents in 2003.
Mr Barr has held senior leadership positions in IHG’s Americas, Asia, Middle East and
Africa (AMEA) and Greater China regions, including four years as CEO of IHG’s Greater
China business. He was appointed Chief Commercial Officer in May 2013, and has held
global responsibility for IHG’s sales, marketing and loyalty functions.
“It has been a pleasure to work with Richard, and on behalf of the board and our colleagues I
want to thank him for his successful leadership of IHG,” Patrick Cescau, Chairman of IHG.
“Richard has been an outstanding CEO and a driving force behind IHG becoming the leading
global organisation it is today. He has created exceptional shareholder value and as CFO
successfully steered the group through the financial crisis. He has executed our winning
strategy with a sharp focus on developing our brands, guest experience and loyalty
proposition, as well as the digital transformation of the business. Although we are sorry to see
him go, we respect and understand his decision to retire and wish him all the very best for the
future.”

“It has been a privilege to have spent the last 25 years working in such a dynamic business
and alongside an outstanding executive team, talented colleagues across the business and our
dedicated hotel owners,” said Mr Solomons. “I am proud of the success we have achieved
since IHG became a standalone business in 2003, not least completing our transition to
becoming an asset-light business, launching a series of innovative new hotel brands and new
concepts for our heritage brands, acquiring Kimpton Hotels & Restaurants and creating value
for shareholders. Keith has been an outstanding leader in the business and is clearly the right
person to lead IHG to continued future success.”
“I am honoured to be appointed CEO of one of the world’s leading hotel companies and to
have the opportunity to lead IHG,” said Mr Barr. “Building on Richard’s leadership and
IHG’s strong performance track record, we will continue to focus on developing our portfolio
of brands, delivering consistent, high-quality growth and creating value.”

IHG® MARKET SHARE
7.1 IHG Share
InterContinental, formerly part of the Six Continents leisure group, is a hotel group that
pioneered a new strategy by selling many of its hotels and signing long term management
contracts. It has more than 3,600 hotels and 537,500 rooms in a 100 countries. In 2005 the
group sold its interest in soft drinks firm Britvic, enabling it to concentrate purely on the hotel
business.

7.2 IHG Share Price (IHG)
IHG is listed in the FTSE 100, FTSE All-Share, FTSE 350, FTSE 350 Low Yield
IHG is part of the Tourism and Leisure sector. IHG is a multinational hotels company with
over 766,000 rooms and 5,175 hotels across 100 countries. Employs over 350,000 people
across all sites. Brands in the group include Holiday Inn, Holiday Inn Express and Crowne
Plaza.

Recent Share Trades for IHG (IHG)

IHG’S AFFILIATE MARKETING PROGRAM
8.1 Partner Connect
PartnerConnect is the best in class affiliate program of IHG. If member would like to earn
money by referring hotel bookings from website or other communication channel to IHG
brand websites then this is a great candidate for PartnerConnect. By sharing customized links
on their website, visitors have the opportunity to book any hotels through that link.
If an IHG hotel is reserved as a result of a visitor linking directly to the website from yours,
we will pay ..

PartnerConnect is an award winning and forward thinking affiliate program, but what really
sets us apart from the others is that we are more than an affiliate program. they truly
acknowledge and treat their affiliates as partners. They put the products and services in place
to help you do well, because they know when you do!
IHG - A global company with 11 hotel brands, 5,100+ hotels and 765,000+ rooms.
One of the world’s largest hotel loyalty programs with 101 million members worldwide and
715,000+ new members joining IHG® Rewards Club each month.
Websites for each of the distinct brands with robust content and multi-language versions.

IHG®
ACADEMY
Through the IHG Academy, IHG hotels and
corporate offices collaborate with educational
providers and community groups to help local
people build their hospitality skills and improve
their employability.
Within a global framework, each IHG Academy is tailored to best meet the needs of the local
community they serve. Each IHG Academy has three things in common: they collaborate
with local education providers and/or community groups; they provide a work experience
placement; and they give feedback to each individual on placement.
Since its launch in 2006, IHG Academy has continued to grow and now spans over 60
countries around the world. To Participate in IHG ® Academy, you need to do 3 things:

IHG®
SUCCESS
10.1 IHG®
Intercontinental Hotels Group: A Global Firm
InterContinental Hotels or IHG is a British multinational hotel company with its
headquarters in Denham, UK. IHG is one of the world’s leading hotel companies; they have
726,876 rooms in more than 5,000 hotels in nearly 100 countries around the world. IHG has a
broad portfolio of hotel brands, including InterContinental Hotels & Resorts, Hualuxe Hotels
and Resorts, Crowne Plaza Hotels & Resorts, Hotel Indigo, Even Hotels, Holiday Inn Hotels
& Resorts, Holiday Inn Express, Staybridge Suites and Candlewood Suites and Kimpton
Hotels & Restaurants.
The origins of InterContinental Hotels Group can be traced back to 1777, when William
Bass established the Bass Brewery in Burton-upon-Trent (United Kingdom). The Bass
business still thrives, and has developed into one of the UK’s leading breweries. Bass made
its first significant move into the hotel industry in 1988, buying Holiday Inn International. By
2003 the business had changed from being domestic brewer to a hotel group listed on both
London and New York stock exchanges.
Here are some of its figuers:
 Number of hotel rooms: 726,876
 Number of hotels: 4,963
 Operating in nearly 100 countries around the world
 Listed on the London and New York stock exchanges
 More than 90 million IHG Rewards Club members

10.2 IHG & The Key Strategies To Achieve International Growth Or
Expansion
IHG’s follows three key rules to develop its international strategy: technology management to
satisfy clients all over the world; location strategy management in around 100 countries; and
the management of a diversity of operation modes, such as international franchising,
management contracts and equity modes. In the following paragraphs we focus on each of
these points.
1. - TECHNOLOGY
In the internationally competitive environment of today, InterContinental group has become
one of the world’s leading hotel chains. One of the key success factors was the increase in the
application of technology. Nowadays, technology plays an important role in gaining customer
satisfaction and helps tend to the needs of all of their clients.
Over the past few years Intercontinental group has had to update its technology to handle the
growing number users all over the world. In addition the technology has long been a positive
strategy to facilitate new business with more customers, such as personalization,
internationalization, and a rewards system where they can enjoy loyalty programs.
2.- GLOBAL OPERATIONS
InterContinental Hotels & Resorts has grown from a small company to an internationally
known hotel brand. According to InterContinental’s annual report 20-F 2014 from an
internationalization perspective, the company already has a presence in the entire world with
a total number of 4.096 franchised (514984 rooms) and 9 owned and leased hotels (192,121
rooms) with five-star establishments located in nearly 100 countries in the world with local
knowledge derived from over 60 years of experience. Each hotel offers its own style, from
timeless elegance to urban chic and luxury tropical beaches making it ideal for travellers.

3.-MULTIPLE OPERATING MODES
Hotel chains can expand by using a variety of different growth strategies: franchise
agreements, management contracts, hotel ownership, leaseholds, mergers and takeovers, joint
ventures or a combination of the above. IHG typically operates under one of three different
business models; owned, lease managed or franchised.
They predominantly franchise IHG brands to, and manage hotels on behalf of, third-party
owners. Their asset-light strategy enables the business growing generating high returns on
invested capital. Most of the studies and research argue and have demonstrated that systems
that are not based on capital transitions, particularly franchise agreements, are the strategies
that hotel chains prefer when carrying out expansion programs.
They franchise and/or manage hotels depending largely on the maturity of the market,
owner preference and, in certain cases on the particular brand. For example, in the US, a
mature market, they operate a largely franchised business, working together with their owners
to deliver preferred brands. By contrast, in Greater China, an emerging market, they operate a
predominantly managed business. They adapt this business model by market as necessary, for
example, they also have managed leases (properties structured for legal reasons as operating
leases but with the same characteristics as management contracts), partnerships and joint
ventures.

In 2014, over 90 per cent of the operating profit was generated from management and
franchise contracts. This business model is effective as it generates benefits with limited
volatility and allows the firm to focus on the growth of its revenue with limited capital.
Here we find the three methods differences:

CONCLUSION
So, After the Overall Review We can say that, Pan American World Airways opened the first
InterContinental hotel back in 1946, making it the world's oldest international hotel brand.
Celebrities and dignitaries such as Ava Gardener, Louis Armstrong, President Ronald Reagan
and Britain's Prince William have all been guests of InterContinental hotels. Because
InterContinental properties (there are more than 190 of them across more than 60 countries)
are individually owned, each exhibits its own distinct personality reflective of its location.
What's more, many InterContinental hotels – such as The Willard InterContinental in
Washington, D.C. and the InterContinental London Westminster – are housed in historically
significant buildings, which only adds to the ambiance. However, every InterContinental
hotel adheres to the brand's standards, touting high-end amenities and fine dining
establishments. Guests who frequently stay with InterContinental properties can sign up to
earn free stays, transportation discounts and even guided tours through the IHG Rewards
Club program. Many InterContinental properties have earned spots on the Best Hotels in the
USA, Best Hotels in the Caribbean, Best Hotels in Mexico and Best Hotels in Canada
rankings. U.S. News-ranked InterContinental properties are listed below.

InterContinental Hotels Group IHG®

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