OpenText Content Server provides rich, powerful mechanisms to control and manage access to information. However it provides virtually no means to actually use those features. Fastman Permissions Manager is the recognized leading product to address that gap, delivering a purpose built set of capabilities to end users, power users, project teams, and system administrators targeted at their specific requirements and needs.
2. The Challenge
Rich access control is core to Information Management
Simplicity and transparency are core to efficiency
Businesses need to ensure
policy is complied with and
risk is managed
Business users need tools
that remove the complexity
of managing access across
enterprise systems
3. The Issue
Content Server as a system has very powerful access
and security capabilities
But…
• Costs of maintaining it
can be high
• Policy can be hard to
enforce
• Risk of non-compliance
remains
4. Why?
• Tools for working with Permissions / Access control
are highly granular
– Changes are repetitive to make (click, click, click, click…)
– No overall view of access yet business rules must still be
complied with
– There are limited tools to restrict access
• Simple processes are just plain hard to do
– Who has access to information?
– Why can this person save this file but that person can’t?
– How do you give someone the same access as their colleagues
• If you can’t change permissions…
– You can’t see them
5. Typical Business Responses
• Centralise control
– Time consuming
– Drives up costs
– Directly impacts user adoption
– Lowers system ROI
• Decentralise control
– Drives up costs
• More people involved
• More training needed more often
• Each task takes just as long
– Lowers system ROI
– Increases risk
6. Typical Technical Responses
• “I can write some reports!”
– More time = more cost
– Increases risk
• “Lets standardise permissions”
– Temporary, hard to maintain
– Does it really comply?
• “Open Policy”
– Potentially reduces the problem
– But just how do you manage
secure data?
7. Which Takes us Back to..
To ensure information is secure, users are not
disenfranchised, and costs are contained
You need a
tool built for
the purpose
8. Proven Leading Solution
• Permissions Manager is the proven leading solution
globally to address this gap
– Since 2008
– Customers in 18 countries including recognised international
organisations, national security agencies, and SME businesses
• Rich collection of functions targeting Key Use Cases
– “I need to see what permissions are in place”
– “I need to make changes to permissions and access – a lot,
and quickly”
– “I need to manage the system and risk”
• Fully complies with and respects underlying system
rules and policies
9. “I want to see….”
• Who has access to information
– Rich, interactive Permissions Dashboard
– Filter by user, by group
– Apply group memberships (“Effective Permissions”)
– Search for access by user, by group, inclusive (“this access
does exist”) or exclusive (“this access does not exist”)
• Groups and Group Memberships
– What groups does someone belong to, compared to someone
else
• Report and Maintain records
– Integrated reports module
• What changes have taken place
– When, by whom and what type
10. “I want to change….”
• Quickly change who has access to information
– By person, by group, by owner
– One item, many items, entire libraries, containers
– Securely, with confidence, validate results
• Enable information owners to be engaged
– Securely enable business ownership of data access
– Rollback function to manage risk
• Group membership
– On boarding and off boarding
– Team transfers
– Reorganisations
11. “I need to Manage….”
• Maintain Control
– Who can make what type of changes
– Who can see permissions on content they do not ‘own’.
– Globally by function or selectively by function, by group or by
user
• Limit system overhead
– “throttle” search and change/replace functions
– Adjust as needed to suit project and operational needs
• Records Management Compliance
– RM rules respected
– Compliance level configurable
13. Customer Viewpoint
“Based on discussions with OpenText and independent research,
Fastman Permissions Manager is the only product that provides
robust security / permissions management functionality compatible
with OpenText. Although there are other products, such as
ActiveView, which can be programmed to handle basic
security/permissions we have greater functionality needs”
US Insurance Company
“Last week I was in Geneva in the annual meeting of the
International Institutions. It is amazing my friend that the vast
majority are already customers of yours and we are all satisfied
with the product. Well done!”
European Multinational Finance Organisation
14. The Bottom Line
Fastman Permissions Manager meets the Compliance
Challenge for OpenText Content Server
Increases its effectiveness
as a risk and compliance
platform
Increases ROI, lowers
deployment and support
costs
We need to acknowledge that finding the balance between governance obligations and operational effectiveness can be challenging. This is clearly true for organisations operating in highly regulated industries, but is equally relevant to those handling with highly sensitive data be it for reasons of commercial sensitivity, privacy, or security.
Inadvertent or in appropriate data disclosures, privacy breaches, unauthorised copying of sensitive data are all real risks when information access is not managed according to policy.
It is generally accepted that the most effective controls and most effective tools are those that make complex tasks simple, that allow complex models to be seen holistically, and that allow operational tasks to be undertaken quickly and with as few people involved as possible.
Information Management systems such as Content Server from OpenText struggle to address this challenge.