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Madrid Alfresco Day 2015 - John Pomeroy - Why Alfresco in today’s Digital Enterprise?

Alfresco in today’s Digital Enterprise - John Pomeroy, VP EMEA, Alfresco

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Madrid Alfresco Day 2015 - John Pomeroy - Why Alfresco in today’s Digital Enterprise?

  1. 1. Madrid June 25th , 2015 Why Alfresco in today’s Digital Enterprise? Madrid – June 25 John Pomeroy, VP EMEA
  2. 2. John Pomeroy Vice President, EMEA
  3. 3. San Mateo Atlanta London Maidenhead Sydney Tokyo
  4. 4. “We have our legacy ECM system in place, heavily customized and integrated into our existing systems and infrastructure with all users trained” However beneath the surface “We have spent a fortune customizing and integrating our proprietary system, upgrades are a nightmare with an unsustainable TCO. Users are finding ways to work around system as it is cumbersome, not intuitive and external collaboration is a constant challenge.” 4 ECMMarket
  5. 5. 5 Drivers of Digital Transformation Explosion in Digital Content Growth 2010 to 2020 50X New Ways of Working of world’s workforce will be mobile in 2015 37% Extended Enterprise Suppliers Resellers CustomersContractors Where Content Lives 61% 13%
  6. 6. 6 Legacy Systems Left Behind
  7. 7. 7 “Mobile access and external collaboration are constant challenges.” “Upgrades are a nightmare. We’re spending a fortune customizing a closed, proprietary system. The TCO is unsustainable.” “Users are going around the system, and security and compliance gaps are growing.” Legacy Systems Left Behind
  8. 8. Today’s Requirements  For Users • Easy to Use – Think “Consumer Web” – Intuitive search and actions • Easy to Access – From preferred device – From within preferred application – Security and compliance is implied 8
  9. 9. Today’s Requirements  Business • Drive Growth – Increase customer satisfaction – Meet the growing need for extended collaboration – Gain agility needed to innovate and respond • Manage Costs – Streamline content-oriented processes to increase efficiency – Automate systems and consolidate repositories • Mitigate Risks – Control and secure valuable corporate information – Automate records management for seamless compliance – Readily meet company, industry and regulatory obligations 9
  10. 10. • Easy to Manage – Users/Access/Roles/Function – Revisions/Process/Notifications – Insights / Analyze / Measure – On-Prem / Cloud / Hybrid • Easy to Integrate – Rapidly evolving infrastructure and applications – Integrate with existing applications – Inside and outside the organization • Secure – Access – Storage/Encryption 10 Today’s Requirements  For IT
  11. 11. 11 Alfresco is the only modern ECM platform that is built for today and ready for tomorrow. SMART for IT SIMPLE for Users SECURE for Business
  12. 12. Better Adoption and Productivity 12 Simple Work Any Way, Anywhere Access content from familiar applications and devices, including mobile Right Content at the Right Time Enhance productivity with powerful content management and custom workflows Collaborate with Extended Teams Securely share content and process, inside and outside the organization
  13. 13. Better Adoption and Productivity 13 Simple Work Any Way, Anywhere Access content from familiar applications and devices, including mobile SharePoint Outlook IOS Android
  14. 14. Better Adoption and Productivity 14 Simple Right Content at the Right Time Enhance productivity with powerful content management and custom workflows Results filtered Simple, consumer‐like search  experience Supports knowledge  mining, discovery and  re‐use Features include: Filtered results based on  metadata Auto‐suggest Search term highlighting Saved searches “More like this” searches
  15. 15. Better Adoption and Productivity 15 Simple Collaborate with Extended Teams Securely share content and process, inside and outside the organization
  16. 16. No Dead-Ends, No Surprises, No Lock-In 16 Smart Hybrid Platform for Flexibility On premise, in the cloud, or both with seamless syncing of content and process Open Technology for Agility & Extensibility Easy to integrate, manage and build on with open standards and open source Enterprise Grade for Reliability Built-in resilience and scalability for critical content in demanding environments
  17. 17. No Dead-Ends, No Surprises, No Lock-In 17 Smart Hybrid Platform for Flexibility On premise, in the cloud, or both with seamless syncing of content and process
  18. 18. No Dead-Ends, No Surprises, No Lock-In 18 Smart Open Technology for Agility & Extensibility Easy to integrate, manage and build on with open standards and open source
  19. 19. No Dead-Ends, No Surprises, No Lock-In 19 Smart Enterprise Grade for Reliability Built-in resilience and scalability for critical content in demanding environments
  20. 20. More Control, More Compliance 20 Secure Multi-Level Security Coverage Heavy-duty safeguards, including encryption, all the way to end user devices Robust Records Management Designed for ease of use to improve adoption across all types of content Hybrid Sync Remove content silos and extend collaboration
  21. 21. More Control, More Compliance 21 Secure Multi-Level Security Coverage Heavy-duty safeguards, including encryption, all the way to end user devices Content encrypted at rest • Secures the content store from data centre access • Uses standard Alfresco extension points • Leverages open standards (JCE) • Customers control the master keys • Uses a “double‐key” design • Master key is used to generate encryption keys • Encryption keys are used to encrypt content
  22. 22. More Control, More Compliance 22 Secure Hybrid Sync Remove content silos and extend collaboration Flexibility On Premise • Internal users, highly secure Cloud • External users, Ubiquitous  access Control • Defined by business to  reflect business  requirements • Hybrid sync can be triggered  by rules • Rules can be based on  content location, action,  state, date, etc…
  23. 23. More Control, More Compliance 23 Secure Robust Records Management Designed for ease of use to improve adoption across all types of content Content Management Create Edit Find Version Workflow Access Control Records Management Automated filing File Plan Disposition Audit Security Archive / Destruction
  24. 24. Content Management Extended Enterprise Collaboration Compliance Management Case Management Business Process Management Content  Types Solutions Integrations Access Simple. Smart. Secure. Platform Capabilities Capture – Store – Access – Share – Manage – Secure - Control – Process – Integrate – Analyze Mobile Share (web)Desktop EFSS Productivity Apps Enterprise Stack Open Standards CMIS FTP SMTP iMAP Built-In Connectors Documents CADAudio Web Email Video Text Files ImagesPhotographsHTML XML
  25. 25. Alfresco in Action “Digital business is not the decade-old concept of e-business in a new wrapper. It is a radically different and more disruptive change.” Gartner, “What the Board of Directors Needs to Know about Digital Business Alfresco’s customers are not just upgrading their ECM system to a new modern architecture. They are using Alfresco to enable new ways of working, streamlining business processes, driving efficiencies, improving customer satisfaction and delivering competitive advantage. Alfresco in Action
  26. 26. Alfresco In Action Government Finance Manufacturing Transportation & Utilities Healthcare Other
  27. 27. Customer Success in Government • Internal Use – Capture, management and retention of policy, correspondence & project document – Automation of review and approval process including external participant – Automation of FOI request capture, review, approval and response process • Secure Cloud – Provision of secure access to other departments and external bodies to relevant information • Public Cloud – Citizens portal to facilitate requests and post notifications 27 Central&Local
  28. 28. Customer Success in Emergency Svcs • Internal Use – Automating the capture, management and processing of incident information – Management, review and editing of TB’s of video from an ever increasing variety of source – Integration with existing incident reporting systems • Secure Cloud – Providing secure information as required across the emergency service – Providing remote workers immediate access via mobile devices to vital information at scene of incident • Public Cloud – Incident reporting and notifications 28 EmergencyServices
  29. 29. Customer Success in Financial Services • Internal Use – Automation of review and approval/rejection process – Integration with existing internal policy management systems – Streamlining of new customer on- boarding process to allow automated remote upload of required documents • Secure Cloud – Secure access by Agents, corporate accounts & IFA’s • Public Cloud – Enable self-service mobile claim submission & tracking including images 29 FinancialServices
  30. 30. Customer Success in Healthcare • Internal Use – Automating the capture, management and processing of “Integrated Digital Patient Records” – Integration with existing medical imaging and reporting systems • Secure Cloud – Providing secure information as required to other Patient Care Organisations – Providing care workers immediate access via mobile devices to vital up to date information at point of care • Public Cloud – Patient self service, advice, reporting and notifications 30 Healthcare
  31. 31. • Internal Use + Automating the capture, management, retention and organisation of asset and customer information + Automation of service change application review and approval/rejection process • Secure Cloud + Enable remote mobile access to asset information by maintenance engineers + Secure access by related utility service providers to public works schedule • Public Cloud + Enable self-service mobile customer service notification, enquiry & case tracking Customer Success in Utilities
  32. 32. Unlimited Computing Ubiquitous Devices, Sensors & Interfaces Resilient Organization Really Smart, Connected Software Openness & Interoperability Enablers of the Workplace in the Future 32
  33. 33. Think of how you worked just 10 years ago…
  34. 34. How will you be working in 10 years time?
  35. 35. How will your existing systems cope?The future is a result of what we do today.
  36. 36. THANK YOU!

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