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IMPACT


Federico Postorino
Business Development Manager
TABLE OF CONTENT

NEW BUSINESS               MY APPLIED EXPERIENCE:
DEVELOPMENT:               ▪Successes and failures
▪Targeting audience        ▪Strengths and weaknesses
▪New customer’s
qualification
▪Client sales visits
UNDERSTANDING MY TARGET AUDIENCE – MAPPING
▪ WHO ARE MY CUSTOMERS?
  Defining their common characteristics

- Selection of key customers - Consulting and studying their web site
  (collect information)

- What kind of products/services they already bought (analyse PO history)

- Which industrial segment? (Consumer Electronics, Medical,
  Telecommunication, Space, Avionics, Military, Energy….)

- MEET WITH THEM ASAP

     TARGETING MARKETS AND BUILD CUSTOMER PROFILE
POTENTIAL PROSPECT'S QUALIFICATION
ACTIVELY LOOKING FOR THE NEW POTENTIAL CUSTOMERS

-Internet researches: Google key words, online directories, Industry
associations, databases directories, forums….

-When a potential prospect is identified it is time to get in touch with:
Cold calling approach to establish a first contact (building relationship)

-Identifying the decision maker (get direct mail and direct phone ext.)

-Naturally starting the sales process by:
Relating - questioning - active listening - positioning - validating
Aiming to arrange the first visit - Exploring new business opportunities
 MARKETING STRATEGIES IS A SERIES OF INTEGRATED
 ACTIONS LEADING TO A SUSTAINABLE COMPETITIVE
 ADVANTAGE
THE ONLY WAY TO GAIN NEW CUSTOMERS IS TO GET OUT
 THERE AND LET MY POTENTIAL CUSTOMERS KNOW I EXIST

    A Constant never ending NETWORKING strategy
    ▪Web and Social Media (Web site, Linkedin, Twitter, Facebook)
    ▪Attend conferences, exhibitions, Events, to see and to be seen
    ▪Cold calling activities – prospecting - relating - arrange appointment
    ▪Conducting regular Clients Sales Visits
    ▪Always follow up, stay close to customer as much as possible


IF I DON’T TAKE CARE OF MY CUSTOMER, SOMEONE ELSE WILL
FOCUS ON CLIENT SALES VISIT
•   Be prepared. Power of Questioning in order to reveal customer
    needs, and develop their awareness of the need of my products and
    needs
    services.

•   Present my product and Company’s futures in the form of solutions
    that benefit the client, solve their problems, being a resource not
    just a salesman

•   qualifying new business opportunities:
•   Opening –Relating – Questioning – Listening – Positioning - Checking

•   Flawless and persistent follow up (aiming to next sale stage)
•   Transform interest into business via effective closing behaviors

          MY BIGGEST COMPETITOR IS THE STATUS QUO
SUCCESSES AND FAILURES/STRENGTHS AND WEAKNESSES

                   Successes                                         Failure
▪Numbers of new accounts opened (135),               ▪Putting too much expectation on a single
which turned quickly into company’s profits          sale
▪Annual contract Molex part                          ▪A miscommunication about a delayed
Wire-to-Wire Plug Housing $32k GP                    delivery
▪Annual contract for Led Chip 5050, cross
reference of an obsolete one $46k GP
▪Customers retention
▪In ER (Ireland) I’ve trained a multilingual sales
team with rewording achievements
▪ Business acumen, entrepreneurial mind set
▪ Strong negotiator and closing skills
▪ Natural Hunter
▪ Strong building relationship - Networking skills    STRENGTHS
▪ Self starter, strategic thinking, target oriented
▪ Collaborative style – consultative and
  analytical sales approach
▪ Stubbornness   WEAKNESSES
▪ Demanding      My areas of improvements

▪ Greedy
THE IMPORTANCE OF A GOOD WEB SITE
▪ A website is the most powerful marketing strategy
Reaches an extremely wide audience 24/7
- First, attract prospective clients SEO
- Second, provide useful information to those prospects.
- Share the products database and technical specifications.
- Friendly and easy navigation
- Keyword targeting, site structure, page content, linking strategy

Excellent Product Navigation and Browsing with effective search
  engine
MY BIGGEST
COMPETITOR IS THE
STATUS QUO

Federico Postorino
New Business Development Manager

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Business Development

  • 2. TABLE OF CONTENT NEW BUSINESS MY APPLIED EXPERIENCE: DEVELOPMENT: ▪Successes and failures ▪Targeting audience ▪Strengths and weaknesses ▪New customer’s qualification ▪Client sales visits
  • 3. UNDERSTANDING MY TARGET AUDIENCE – MAPPING ▪ WHO ARE MY CUSTOMERS? Defining their common characteristics - Selection of key customers - Consulting and studying their web site (collect information) - What kind of products/services they already bought (analyse PO history) - Which industrial segment? (Consumer Electronics, Medical, Telecommunication, Space, Avionics, Military, Energy….) - MEET WITH THEM ASAP TARGETING MARKETS AND BUILD CUSTOMER PROFILE
  • 4. POTENTIAL PROSPECT'S QUALIFICATION ACTIVELY LOOKING FOR THE NEW POTENTIAL CUSTOMERS -Internet researches: Google key words, online directories, Industry associations, databases directories, forums…. -When a potential prospect is identified it is time to get in touch with: Cold calling approach to establish a first contact (building relationship) -Identifying the decision maker (get direct mail and direct phone ext.) -Naturally starting the sales process by: Relating - questioning - active listening - positioning - validating Aiming to arrange the first visit - Exploring new business opportunities MARKETING STRATEGIES IS A SERIES OF INTEGRATED ACTIONS LEADING TO A SUSTAINABLE COMPETITIVE ADVANTAGE
  • 5. THE ONLY WAY TO GAIN NEW CUSTOMERS IS TO GET OUT THERE AND LET MY POTENTIAL CUSTOMERS KNOW I EXIST A Constant never ending NETWORKING strategy ▪Web and Social Media (Web site, Linkedin, Twitter, Facebook) ▪Attend conferences, exhibitions, Events, to see and to be seen ▪Cold calling activities – prospecting - relating - arrange appointment ▪Conducting regular Clients Sales Visits ▪Always follow up, stay close to customer as much as possible IF I DON’T TAKE CARE OF MY CUSTOMER, SOMEONE ELSE WILL
  • 6. FOCUS ON CLIENT SALES VISIT • Be prepared. Power of Questioning in order to reveal customer needs, and develop their awareness of the need of my products and needs services. • Present my product and Company’s futures in the form of solutions that benefit the client, solve their problems, being a resource not just a salesman • qualifying new business opportunities: • Opening –Relating – Questioning – Listening – Positioning - Checking • Flawless and persistent follow up (aiming to next sale stage) • Transform interest into business via effective closing behaviors MY BIGGEST COMPETITOR IS THE STATUS QUO
  • 7. SUCCESSES AND FAILURES/STRENGTHS AND WEAKNESSES Successes Failure ▪Numbers of new accounts opened (135), ▪Putting too much expectation on a single which turned quickly into company’s profits sale ▪Annual contract Molex part ▪A miscommunication about a delayed Wire-to-Wire Plug Housing $32k GP delivery ▪Annual contract for Led Chip 5050, cross reference of an obsolete one $46k GP ▪Customers retention ▪In ER (Ireland) I’ve trained a multilingual sales team with rewording achievements
  • 8. ▪ Business acumen, entrepreneurial mind set ▪ Strong negotiator and closing skills ▪ Natural Hunter ▪ Strong building relationship - Networking skills STRENGTHS ▪ Self starter, strategic thinking, target oriented ▪ Collaborative style – consultative and analytical sales approach
  • 9. ▪ Stubbornness WEAKNESSES ▪ Demanding My areas of improvements ▪ Greedy
  • 10. THE IMPORTANCE OF A GOOD WEB SITE ▪ A website is the most powerful marketing strategy Reaches an extremely wide audience 24/7 - First, attract prospective clients SEO - Second, provide useful information to those prospects. - Share the products database and technical specifications. - Friendly and easy navigation - Keyword targeting, site structure, page content, linking strategy Excellent Product Navigation and Browsing with effective search engine
  • 11. MY BIGGEST COMPETITOR IS THE STATUS QUO Federico Postorino New Business Development Manager