2. Brand Manager Skills
īą Understanding the general issues to
build a Brand
īą The issues involved to build a Brand
īą Planning and Monitoring
īą Making known or advertising
3. The General Issues
What is MARKETING?
The right product,in the right place,at the right
time,at the right price-Plamer
The achievement of corporate goals through
meeting a exceeding customer needs by being
better than the competition-David Jobber
4. The General Issues
A Good Brand Manager must consider 3 key
questions:
1.What do the doctors want?
2.Can we develop it when the market
and the doctors still want it?
3.Can we keep most of the doctors
satisfied?
The marketing concept is an
attitude,not a system of marketing
5. How can you keep the doctors
satisfied?
ī Knowledgeable field staff
Prescribers place a High value on
accurate information
ī Politeness
Sales force should value each
prescriber
ī Value for the Brand
This is where price factors in
ī Convenience
Make it easy for the patient to get the
product
6. The General Issues
Familiarity with regulatory affairs
Brand managers should have AT LEAST
basic knowledge about current regulatory issues
Technical Competence
Brand manager should be the MASTER of
his brand
Familiarity with distribution channels and
Systems
Know Size and Price
7. Finding Out
Internal Data
ī Details of the Top 10% performer
ī Details of 10% worst performer
ī Know who are the Innovators,the early
adapters,the late adapters and the laggards
8. Finding Out
ī Brand Audits
īExternal Audit:
1. Economic Environment
2. Competitive Environment
3. Your own market Environment
ī Internal Audit:
Situation,Profit,Effective???
9. Finding Out
īAttitudinal surveys
The Brand Attitude tells the Brand manager
just how much the brand is wanted by the doctors
in the market place.
Emotional advertisements are more
effective than rational ones.
īBrand testing
ī§ Top of the mind
ī§ Aided Recall
10. Planning/Monitoring
ī Executive Summary: For the top Management
ī Situation Analysis: Where are you today???
ī The Challenge: What market share you want??
ī Competition Analysis: Marketing is WAR
11. Planning/Monitoring
ī Segmentation
The division of a market into
different homogenous groups of
prescribers
ī Positioning
This is not what you do to the
product,this is what you do to the
Prospect`s mind
12. Planning/Monitoring
ī Sales forecasting
īŧ Statistical sources
īŧ Judgemental sources
ī Production planning
Every single prescription should not be
wasted
The entire production planning document and
other processes start from the Brand Managers
forecast
13. Planning/Monitoring
Expenditure budgeting and monitoring
To develop a budget for building a BRAND,you
should take into account the costs listed here:
īŧ Creating brand name and logo design
īŧ Creating business stationery such as
brochure,letterhead,envelope or packages of the
product
īŧ Visual aids,literature,leave-behinds
14. īŧ Training
īŧ Commuinication to the field staff
īŧ The launch or changes to an existing website
īŧ Travels cost
īŧ Symposia for Doctors
Managing your own time effectively:
Prioritize!!!
15. Making Known
Why are presentations necessary??
īļ To disseminate and exchange information
īļTo sell strategies,tactis and other relevant
details to internal customers,like medical
representatives and field managers
īļPresentation is much more interesting to the
audience than reading literature or
information
īļThere is no better way to get into the spotlight
than to stand up and do a presentation
16. Literature and sales aids
ī Detailing
ī Gifting
ī Drug samples
ī Participating in congresses of the various medical
associations-like their annual conferences(such
as APICON,NEUROCON,DERMACON)
ī Sponsoring medical seminars
17. What should we do???
īąDetermine the purpose of the
sales aid
īąWrite the copy keeping the
purpose of sales-aid in mind
īąBriefing the design agency
īąPost briefing and printing tasks
18. What else???
īąConducting a symposium
Medical Symposium is a meeting or
conference for discussion amongst the doctors.A
company sponsored symposium will discuss the
company`s new product or health concerns
relevant to the product on promotion.
īąPhysician`s samples as inputs