Leadership opportunities to better engage your teams in a changing culture and difficult work environment

1. Employee
Engagement
Eric VanAuken
Steps to help your leaders
embrace
Employee Engagement

2. What is Employee Engagement
p.2
Employee Engagement is aimed at understanding what is
impacting your teams both negatively and positively and
improving the culture & work environment.
Two starting points to help focus
leaders on
cultural & employee engagement issues.
1.Round tables - Regional events with regional teams identifying
issues and concerns from the team. You would then create
countermeasures for the root causes of the issues identified.
2.Team Behaviors - Adoption of day to day behaviors. Work with
the regional teams & individuals to build out and engrain these
behaviors in our day to day work life. Make the diagram simple and
focused. In the center is why you exist then moving o ut is what you
do and how you do it.

3. 1. Roundtables & steps to Engagement
Hold Roundtable
Summarize
Feedback
With team define
cause and effects
With Team define
countermeasures
Score
Countermeasures
Rank Scored
Countermeasures
Implement key top
Countermeasures
Share Progress
with team and WW
Use Roundtable
data acquisition
spreadsheet
Ongoing
1 Week
2 Weeks
1 Week
2 Weeks
2 Weeks
Define and
communicate Plan
2 Weeks
Use Cause & Effect
with
Countermeasures
spreadsheet
Use
Project tracking portion of
“Cause & Effect with
Countermeasures
spreadsheet” to follow
and communicate
progress
Approximately 1 Month
Communicate
Plan
Communicate
Feedback

4. 2. Examples of Team Behaviors to help engagement
CustomerCustomer
SuccessSuccess
Think like your
Customers
Have fun & be
Passionate in
All you do
Be a Leader
Engage &
Support your
Team
Be yourself-
Be Open &
Approachable
Learn what
reward s
each
individual
Be Visible &
Spend time with
the team
Always ask how this
Impacts your
Customer
Listen more
& Talk Less
Focus on
Solving
Root causes
Laugh/Smile
Put your
heart into
Everything
You do
Celebrate.
Work hard,
Play hard
Focus on the
journey
Look for
opportunities to
make others successful
Share
Your Vision &
approach
with your team.

5. General Guidelines to Help Engage the team
1. Commit to the long-term.
2. Establish a benchmark.
3. Involve everyone.
4. Prepare and train Future leaders.
5. Ask and listen
6. Align other processes.
7. Show people a future.
8. Ingrain the culture change
9. Lead from the top
10. Look for the positive.
11. Assess and course-correct.
Remember the best and easiest way to engage
an individual is to make them feel valued and
appreciated.

6. •Setting up more communication meetings with teams to
address concerns or issues.
•Spend some face to face time to get to know your team
members better.
•If you have it, use of the company awards system for quick
items when they see good behaviors. If not consider an award
system.
•Use, communicate and adoption of the team behaviors chart.
•Working with your teams to build out how they use the team
behaviors chart.
•At team meetings start with identifying a positive across all
people and all regions.
Action items to for Leaders
p.6

7. Sphere of
Influence
Employee Engagement
p.7
It all Starts with One
And Grows with Many
Be That One