4. — How to define success
— How to measure that success
— How to find your audience
— How to tweet better and more often
— How to boost the signal of your tweets
— Simple campaigns
I’ll be covering..
— Conversions on social
— How to save time
— How to save money
— How to prove ROI
— Answering questions
15. Sprout Social
— £40 a month
— Schedule a year in advance,
schedule tweets for multiple days
— Automatic Bit.ly links, trackable
— Automatic reports, customisable
— Easy to insert RSS feeds
— Great UX, easy to manage
19. Curated Content
Feedly
— Free
— Most popular topics from that
week
— RSS Feed plugs into Sprout
Social
— Add and drop publications
based on preference
— Add any number of topics
26. Unsplash— Completely copyright free and free to use
— Great travel, scenery images
— Never have to give credit
— Able to edit and change even for
commercial use
27. Canva
— Made by designers, very
complimentary font/images
— Upload custom house fonts,
images to use instead of
Photoshop
— All social media dimensions
— As complex or as simple as you
want to make the image.
— No waiting for designers!
— Can even do your resume ;)
29. — How to define success
— How to measure that success
— How to find your audience
— How to tweet better and more often
— How to find influencers
— Curated content
— Where to find quality free images
So far we have learnt..
34. UTM Parameters
You can do custom
Bit.ly links if you need
to like:
bit.ly/e3Whitepaper
https://www.e3.co.uk/news/blog-posts/2016-blog-posts/august/whitepaper-putting-innovation-on-the-
agenda?utm_source=Social&utm_medium=Twitter&utm_campaign=Whitepaper%20Innovation&utm_content=TwitterPost2
38. Google Tag Manager
A tag is something
that will send
information from your
site to Google
Analytics
A trigger is the
information you want
to send and when do
you want to send it
42. Google Tag Manager
Element class: btn
This is a button, like
an image it’s
referred to as an
element.
It’s under class.
Therefore it’s an
element class
Jack of all trades, master of some
E3 one of the UK’s largest independent agencies – Royal Navy, Orange and Bristol Airport
I’m basically in charge of making e3 famous so if you haven’t heard of us lol
-Please save questions until the end unless it’s a burning question on a specific slide
Controversial for two reasons, but true
Social is about conversation, natural conversation
Reddit OP Daily Mail
Sign up now
-I understand why this happens
-Don’t put time into something, you won’t get value
-I can be seen as easy because everyone uses FB right?
-Social can be the easiest part of your job
-How I can to the account
-Something we HAD to do
-No strategy
-We changed how we thought about twitter
-A new channel
-Start with your audience
-Who are they?
-Buyer personas
-Could inform web audience
Free from Moz
Word Cloud bios
Best time to tweet/followers most active
Twitter follower/ing ratio
Cut Brenda
Insights mostly US based
Interest based on Tweets
Interesting Tech vs. Marketing insight
So now we know our audience better..
What do you need to show is happening?
Focus on goals
If you are unsure, awareness, impressions.
Define impressions
Paid vs. Free
I’ve used both
I use this even tho I used paid
Useful for a day-to-day benchmark
Bit clunky
No custom reports
Excel – no sexy reports
Useful generally – easy to see lists
Twitter ads scheduler also available – ads, videos
Clunky, tricky to schedule in advance
Good option generally
What we use
Schedule Instagram, LinkedIn, FB
Lovely reports, customisable
Competitor reports
Benchmarking
Approval process – no excel spreadsheet
Multiple days, over long time
Multiple Accounts
Nice UX
Multiple Users
Now you know audience + reporting what are you tweeting?
Twitter is a social platform
Don’t broadcast
Diversify content
Be a publisher, authoritative, useful to followers
I’m a one man band, I can’t create this
I use..
A small team, budget = diversity by curated
Build trust as not a broadcaster
Authority in your sector
Build influencers + tweet more + quick
How to find the best curated content…
Content aggregator
Easy to organise
Add relevant verticals sectors
Plug in sprout
Love this tool
£90
You can get free trail – cheap
Trending – most popular news
Drill down into specifics
Add your own topics
Topic too niche or want specifics?
Digital Travel example
Look into past examples
Content ideation as well
Influencers tool
Segment - No broadcasters
Good idea to keep an eye on influencers
An influencer for us is Head of Digital
Look into content they share..
Graph of what the FA HOD is sharing
Newspapers
Econsultancy, Tech – good
PR, Outreach, Content
Curated content
Could do this with 50 people
Tweets with images get 18% more clicks, 89% more favourites and 150% more retweets.
No character limit anymore
Could have had a great image
Example of wasted opps
People are visual, use images
Not your typical stock photo
Great imagery
Going to Glencoe based on an image I saw
Made by designers
Social media sizes
Canva for work – custom fonts
No waiting for designers
So by now…
We should craft perfect tweets
Attribution – journos narcissist - Washingtonpost
Images
Bit.ly – shorting links - explain
Rite tag
Best time
Multiple days
Hopefully!
We should have learnt how redesign your twitter
Creating meaningful convos
Giving audience useful info
But you still need to promote your own content…
Going to show you simple campaigns
Creation
Tracking
Reporting
Ideally you have Landing Page
Landing page is concise and simple
If you cant make it, fake it
Audience understands page
Easy to convert, to get them to complete action
Example of Royal Navy – e3 client
Simple
Concise
I know what to do
Simple concise
Track your campaign effectively
Create UTM links
They send info to GA a
You designate what info they send
Long link
GA UTM
What info do you need to report
Source – Social
Medium – Twitter
Name – SPECIFIC - Googlecardboard
To find this information
Acquisition > campaigns
Good name here
Bad name here but only email
118 clicks
Twitter more than linkedin
But spend less time
So we know who clicked our links..
So we know who clicked our links…
But who clicked my CTA
Who completed my action
We can find this out through Tag Manager
I was overwhelmed by this – its easy
Tag will send info to your site
Trigger is what and when
Who downloaded whitepaper
This is the tag
It’s an event cause it’s a button click
Link would be a pageview
Category – Action – Label -> like UTM
This is what we named it
Money – What is this worth?
Trigger
Only tracking 1 click
Find out what that button is named
Go into FE on your site
Right click inspect
Hover over button
It’s an element because it’s a button
Under class
BTN is the unique factor
Element class > BTN
Only telling us when that CTA is clicked
Button used somewhere else on your site?
Don’t worry
Completed
Find this info
GA> Behaviour > Events
Event Action/Label/Category
46 people out of 118 = 40%
But how do we link that to the UTM links?
Go into secondary dimension
Acquisition>Source Medium
UTM Links and Google Tag
What people clicked and what they did after
Remember Twitter people didn’t stay long
LinkedIn not many downloads
Email best medium
Monetary value = £10 = £460
Finally hit 100,000 after 3 months
Lots of tweets but campaigns running
After a year
This is Sprout
This is GA
100% engagement
Bounce rate same as direct
Takes about 30 minutes a day