In this final paper, my group and I use SWOT analysis to understand the problems that Netflix is facing in its business strategy and uncover how to combat these issues. We propose solutions based on our analysis to give Netflix a competitive advantage.

1. Emily Fletcher
(949) 878-0951 | fletc187@msu.edu | https://www.linkedin.com/in/emmiefletch/
SKILLS
Collaborative and detail-oriented worker with excellent written and verbal communication skills. A responsible and
accountable employee with a strong work ethic and passion for increasing the efficiency of operations in various
ways.
EDUCATION
Michigan State University Broad College of Business, East Lansing, MI May 2023
Bachelor of Arts, Marketing
● Minor in Spanish
● Member of MSU Honors College
● 3.86 Cumulative GPA
Spanish Language, Literature, and Culture in Valencia, Spain May 2022 - July 2022
● 4.0 Semester GPA
● Current student ambassador for the program
EXPERIENCE
Cashier - Showroom Shine Luxurious Auto Salon September 2020 - Present
● Interact with 50+ customers on a daily basis when cashing out
● Collaborate with other employees to make sure business runs smoothly
● Tally up sales from computer and POS machine
● Increase awareness of business around campus through social media and word of mouth
Office Assistant - Capistrano Valley Toyota May 2021 - August 2021
● Consistently delivered timely and professional services to the business office managers
● Executed the scanning and digitization of about 300 car deals per week, increasing efficiency of office tasks
● Maintained complete confidentiality of customer information
Volunteer - St. Joseph Health Mission Hospital April 2018 - May 2019
● Created relationships with 10-15 other staff members to assist with patient discharges
● Managed the flow of information between nurses and patients
● Communicated and interacted with visitors
● Organized and distributed materials for patient room preparation
LEADERSHIP
Zeta Tau Alpha Fraternity, MSU January 2020 - January 2021
Academic Achievement Chairman
● Ensured members maintained the required minimum GPA through consistent communication
● Organized and administered study sessions among chapter members
● Promoted academic success within the chapter by informing members of academic resources on campus
● Strategized with other executive board members on various issues during uncertain times
● Raised average chapter GPA by .23
Director of Membership Enrichment January 2021 - January 2022
● Organized semi-annual presentations on informative topics for chapter members
● Worked with career service professionals to provide knowledge and opportunities to the chapter