SlideShare a Scribd company logo
1 of 23
POLITECNICO DI MILANO 
Department of Management, Economics and Industrial Engineering 
Emerging industries, Open Innovation and Innovation policies 
Paolo Landoni 
paolo.landoni@polimi.it
Agenda 
• 
Emerging Industries 
•Open Innovation 
•Innovation Policies for emerging industries based on Open Innovation 
2
Agenda 
• 
Emerging Industries 
•Open Innovation 
•Innovation Policies for emerging industries based on Open Innovation 
3
What is an emerging industry? 
• 
The intersection of a unit of analysis and a temporal interval (Forbes and Kirsch, 2011) 
– 
The unit of analysis is the industry or the industrial sector, that is a group of firms using similar technologies and/or producing products that are close substitutes for one another 
– 
The temporal interval refers to the fact that emerging industries are industries in the earliest stage of development 
4
When does an emerging industry start ? 
• 
Many authors identify the beginning of emerging industries with the concrete manifestation of the new products or services. 
• 
But some influential authors (e.g., Christensen, 1993) identify the beginning with technological developments inside pre- existing industries. 
• 
For instance Garud et al. (2002) studied SunMicrosystems' efforts to sponsor its Java technology as a common standard even before the clear emergence of product-markets based on that technology 
5
When does an emerging industry end? 
• 
Low and Abrahamson (1997) mark the end of the emergent stage at the beginning of an industry's growth stage 
• 
But others extend the emergent stage past the growth stage to some later point, alternately characterized as “maturity”, “legitimation”, or “stability” (e.g., Aldrich and Ruef, 2006; Klepper and Graddy, 1990) 6
How long does an emerging industry last? 
• 
Klepper and Graddy (1990) shown that an industry can take as few as two years and more than 50 years to achieve stability, which they define as the point at which the number of firms in the industry peaked 
• 
However, not all industries last long enough to experience all stages of development: some never grow to maturity or legitimacy 
• 
Of these inchoate industries, some lie dormant for decades 7
Which firms create emerging industries? 
• 
Some industries arise primarily through the entry of new, independent (de novo) firms, such as the “dotcom” firms that took root in new Internet-related industries in the mid-1990s 
• 
But other industries arise through de alio entrants, that is through firms that already had a presence in another market 
• 
For example, the disk array industry that emerged in the late 1980s and early 1990s was comprised primarily of large firms, such as IBM and Compaq 
8
Why do emerging industries emerge? 
• 
Firms experience a conflict in the choice of technology 
– 
On one hand, a firm has an incentive to adopt the same technologies and knowledge and product offer as existing firms to reduce its operating costs. This leads to groups of firms, i.e. industries, that exploit the benefits of accumulated knowledge 
– 
On the other hand, firms can attract large demand if they can adopt previously unexplored technologies and ideas so that their new goods and services fit consumers' unsatisfied wants and needs 
• 
Once some pioneering firms adopt the new technology or ideas, more firms use the same approach or technology to leverage the knowledge accumulated by the pioneers, which gives rise to a new industry 
9
Agenda 
• 
Emerging Industries 
•Open Innovation 
•Innovation Policies for emerging industries based on Open Innovation 
10
What is Open innovation? 
“Combining internal and external ideas as well as internal and external paths to market to advance the development of new technologies” 11 
Chesbrough, H. (2003)
Closed innovation vs Open Innovation 12 
Markets Research Development boundaries 
Closed Innovation 
Chesbrough, H. (2003) 
Markets Research Development boundaries 
Open Innovation
Who is involved in Open Innovation? 1/2 
• 
Firms can involve suppliers, clients, engineering and design companies, research centres and universities and firms in other industries. 
• 
In the past these relationships have been mainly one-to-one (e.g. technology transfer) or in small groups (consortia) 
• 
Recently, leveraging on Information and Communication Technologies, firms have involved also crowds of users and inventors in open source projects and in crowdsourcing initiatives (e.g., Innocentive or Ninesigma platforms) 13
Who is involved in Open Innovation? 2/2 
• 
Furthermore, firms have always learnt from competitors and potential competitors 
• 
For instance Xerox developed the graphical user interface (GUI) but didn’t use it. 
• 
Apple Computer exploited it in its Macintosh operating system creating the personal computer industry 14
Agenda 
• 
Emerging Industries 
•Open Innovation 
•Innovation Policies for emerging industries based on Open Innovation 
15
The aim 
• 
Given the importance of innovation for social and economic development policy makers are interested in innovation policies 
• 
In particular, policy makers would be happy to identify in advance emerging industries and to invest on them in their countries or regions to gain a competitive advantage 
16
The problems 
… it is not easy to identify the most promising emerging industries in advance and there are many different ones that can be interesting to invest in 
… some emerging industries will not mature at all, some of them will remain emerging industries for decades 
… it is not easy to identify the pioneer firms (they can be both new firms and existing ones) 
… it is difficult to understand the difference and the priority between emerging industries and emerging technologies 
… and which are the most promising technologies? 17
A proposal 
• 
Innovation policies to support well recognized emerging industries remain important 
• 
However efforts to identify and promote new emerging industries can be misplaced 
• 
Given the increasing importance of the new Open Innovation approach, policies that leverage this approach could be useful to promote the birth and development of new industries 
– 
many new industries have been based on the successful combination of existing knowledge from different sources 
– 
and new technologies increasingly need the pooling of resources and capabilities of different actors to develop 18
How? 1/3 
Promote mobility and radical open innovation projects of both existing and new firms (pioneers) 
• 
Labour mobility is a crucial mechanism through which skills and experiences are transferred between firms, industries, regions and nations (e.g., Baruffaldi and Landoni, 2012; Neffke and Henning, 2013) 19
How? 2/3 
Support research centres and universities and their collaboration with pioneers 
• 
To promote this collaborative projects, and the ones previously described, policy support to innovation platform and crowdsourcing platform could be useful. 20
How? 3/3 
Help the re-integration of struggling pioneers in other firms and research centres. 
• 
There is evidence that de novo entry is more common than de alio entry in emerging industries and also that de novo firms are, on average, less successful than de alio entrants 
• 
Pioneers invest time and resources for results that, as previously noted, can then became common knowledge for entire industries 
• 
Help from policy makers to re-integrate struggling pioneers in other firms and universities could lower the risk for the pioneers and could strengthen the receiving firms and research centres 21
To conclude 
• 
There are many information and technologies available and being developed, what is needed are entrepreneurs able to understand their potential and to have visions of future products and services that incorporates them 
• 
This is what happened when Steve Jobs of Apple met the researchers of the Xerox research lab and learnt about the Graphical User Interface (GUI) 22
© 2012 MIP – Riproduzione riservata 
Management of Design and Innovation 
www.madeinlab.it 
23 
To discover new continents you must sail uncharted oceans 
Paolo.Landoni@polimi.it

More Related Content

What's hot

Introduction to Tech Transfer
Introduction to Tech TransferIntroduction to Tech Transfer
Introduction to Tech Transfer
Jamil AlKhatib
 
Nuclear & radiation technologies cluster for industrial companies
Nuclear & radiation technologies cluster for industrial companiesNuclear & radiation technologies cluster for industrial companies
Nuclear & radiation technologies cluster for industrial companies
The Skolkovo Foundation
 
Session08 entrepreneurship andtransformation
Session08 entrepreneurship andtransformationSession08 entrepreneurship andtransformation
Session08 entrepreneurship andtransformation
OpenLearningLab
 
Conference_20130305_Jari Romanainen
Conference_20130305_Jari RomanainenConference_20130305_Jari Romanainen
Conference_20130305_Jari Romanainen
Nordic Innovation
 

What's hot (20)

Nontombi Marule
Nontombi MaruleNontombi Marule
Nontombi Marule
 
National Innovation Systems & Institutions
National Innovation Systems & InstitutionsNational Innovation Systems & Institutions
National Innovation Systems & Institutions
 
Introduction to Tech Transfer
Introduction to Tech TransferIntroduction to Tech Transfer
Introduction to Tech Transfer
 
Business with impact co-creation journey concept summary
Business with impact co-creation journey concept summaryBusiness with impact co-creation journey concept summary
Business with impact co-creation journey concept summary
 
Nuclear & radiation technologies cluster for industrial companies
Nuclear & radiation technologies cluster for industrial companiesNuclear & radiation technologies cluster for industrial companies
Nuclear & radiation technologies cluster for industrial companies
 
Presentacio Innoget
Presentacio InnogetPresentacio Innoget
Presentacio Innoget
 
Unleashing innovation and entrepreneurship in Europe: People, places and poli...
Unleashing innovation and entrepreneurship in Europe: People, places and poli...Unleashing innovation and entrepreneurship in Europe: People, places and poli...
Unleashing innovation and entrepreneurship in Europe: People, places and poli...
 
Presentation done by Albert Sole
Presentation done by Albert SolePresentation done by Albert Sole
Presentation done by Albert Sole
 
Presentation done by Vassillios Makios
Presentation done by Vassillios MakiosPresentation done by Vassillios Makios
Presentation done by Vassillios Makios
 
Matej Ftacnik - The Spot - Slovakia - Stanford Engineering - Feb 23 2015
Matej Ftacnik - The Spot - Slovakia - Stanford Engineering - Feb 23 2015Matej Ftacnik - The Spot - Slovakia - Stanford Engineering - Feb 23 2015
Matej Ftacnik - The Spot - Slovakia - Stanford Engineering - Feb 23 2015
 
Tekes funding as bridge to co operation with chinese companies
Tekes funding as bridge to co operation with chinese companiesTekes funding as bridge to co operation with chinese companies
Tekes funding as bridge to co operation with chinese companies
 
2021 09 kowi_tsoukala final
2021 09 kowi_tsoukala final2021 09 kowi_tsoukala final
2021 09 kowi_tsoukala final
 
Leveraging Open Innovation
Leveraging Open InnovationLeveraging Open Innovation
Leveraging Open Innovation
 
Session08 entrepreneurship andtransformation
Session08 entrepreneurship andtransformationSession08 entrepreneurship andtransformation
Session08 entrepreneurship andtransformation
 
Foresight Methods and Practice: Lessons Learned from International Foresight ...
Foresight Methods and Practice: Lessons Learned from International Foresight ...Foresight Methods and Practice: Lessons Learned from International Foresight ...
Foresight Methods and Practice: Lessons Learned from International Foresight ...
 
Technology Transfer in Cyprus by Marcia Trillidou
Technology Transfer in Cyprus by Marcia TrillidouTechnology Transfer in Cyprus by Marcia Trillidou
Technology Transfer in Cyprus by Marcia Trillidou
 
OCE and other PDF Resources
OCE and other PDF ResourcesOCE and other PDF Resources
OCE and other PDF Resources
 
University Technology Transfer for Economic Development in Arab Countries
University Technology Transfer for Economic Development in Arab CountriesUniversity Technology Transfer for Economic Development in Arab Countries
University Technology Transfer for Economic Development in Arab Countries
 
Conference_20130305_Jari Romanainen
Conference_20130305_Jari RomanainenConference_20130305_Jari Romanainen
Conference_20130305_Jari Romanainen
 
IITbSymbiosis
IITbSymbiosisIITbSymbiosis
IITbSymbiosis
 

Viewers also liked (9)

Eco
EcoEco
Eco
 
Engineering Economics
Engineering EconomicsEngineering Economics
Engineering Economics
 
Industrial Economics and Management Lab Manual
Industrial Economics and Management Lab ManualIndustrial Economics and Management Lab Manual
Industrial Economics and Management Lab Manual
 
Industrial business management and engineering economics
Industrial business management and engineering economics Industrial business management and engineering economics
Industrial business management and engineering economics
 
School subjects ppt
School subjects  pptSchool subjects  ppt
School subjects ppt
 
ENGINEERING ECONOMICS AND MANAGEMENT
 ENGINEERING ECONOMICS AND MANAGEMENT  ENGINEERING ECONOMICS AND MANAGEMENT
ENGINEERING ECONOMICS AND MANAGEMENT
 
presntation on lays (marketing)
presntation on lays (marketing)presntation on lays (marketing)
presntation on lays (marketing)
 
How To Write A Business Proposal - The Ultimate Guide
How To Write A Business Proposal - The Ultimate GuideHow To Write A Business Proposal - The Ultimate Guide
How To Write A Business Proposal - The Ultimate Guide
 
Sales & marketing planning resource
Sales & marketing planning resourceSales & marketing planning resource
Sales & marketing planning resource
 

Similar to Slide Paolo Landoni

Realising the Value of Open Innovation
Realising the Value of Open InnovationRealising the Value of Open Innovation
Realising the Value of Open Innovation
Prateek Sureka
 
Decisions which Influence Innovation Success.docx
Decisions which Influence Innovation Success.docxDecisions which Influence Innovation Success.docx
Decisions which Influence Innovation Success.docx
sdfghj21
 
In Pursuit of Innovation: Full Lifecycle Innovation
In Pursuit of Innovation: Full Lifecycle InnovationIn Pursuit of Innovation: Full Lifecycle Innovation
In Pursuit of Innovation: Full Lifecycle Innovation
NTT Innovation Institute Inc.
 
Openness and innovation performance: are small firms different? (slides, pdf ...
Openness and innovation performance: are small firms different? (slides, pdf ...Openness and innovation performance: are small firms different? (slides, pdf ...
Openness and innovation performance: are small firms different? (slides, pdf ...
enterpriseresearchcentre
 

Similar to Slide Paolo Landoni (20)

Open Innovation: What are the challenges, where do we go?
Open Innovation: What are the challenges, where do we go?Open Innovation: What are the challenges, where do we go?
Open Innovation: What are the challenges, where do we go?
 
Global alliance for Research and Innovation in Media
Global alliance for Research and Innovation in MediaGlobal alliance for Research and Innovation in Media
Global alliance for Research and Innovation in Media
 
Realising the Value of Open Innovation
Realising the Value of Open InnovationRealising the Value of Open Innovation
Realising the Value of Open Innovation
 
Electrolux Open Innovation
Electrolux Open Innovation Electrolux Open Innovation
Electrolux Open Innovation
 
Open Innovation & eco-innovation
Open Innovation & eco-innovationOpen Innovation & eco-innovation
Open Innovation & eco-innovation
 
LECTURE 9: Technology Identification
LECTURE 9: Technology Identification LECTURE 9: Technology Identification
LECTURE 9: Technology Identification
 
OECD workshop on measuring the link between public procurement, R&D and innov...
OECD workshop on measuring the link between public procurement, R&D and innov...OECD workshop on measuring the link between public procurement, R&D and innov...
OECD workshop on measuring the link between public procurement, R&D and innov...
 
Innovation journey study final report - october 2013 - summary
Innovation journey study   final report - october 2013 - summaryInnovation journey study   final report - october 2013 - summary
Innovation journey study final report - october 2013 - summary
 
TheKharkovians
TheKharkoviansTheKharkovians
TheKharkovians
 
IPR and Wind
IPR and WindIPR and Wind
IPR and Wind
 
2. understanding innovation
2. understanding innovation2. understanding innovation
2. understanding innovation
 
L3 Innovation Strategy.pptx
L3 Innovation Strategy.pptxL3 Innovation Strategy.pptx
L3 Innovation Strategy.pptx
 
Angga efriansyah schilling
Angga efriansyah schillingAngga efriansyah schilling
Angga efriansyah schilling
 
Management Strategic Part One
Management Strategic Part OneManagement Strategic Part One
Management Strategic Part One
 
ILRI Seminar_Presentation by AHall_Our search for effective research and inno...
ILRI Seminar_Presentation by AHall_Our search for effective research and inno...ILRI Seminar_Presentation by AHall_Our search for effective research and inno...
ILRI Seminar_Presentation by AHall_Our search for effective research and inno...
 
Decisions which Influence Innovation Success.docx
Decisions which Influence Innovation Success.docxDecisions which Influence Innovation Success.docx
Decisions which Influence Innovation Success.docx
 
In Pursuit of Innovation: Full Lifecycle Innovation
In Pursuit of Innovation: Full Lifecycle InnovationIn Pursuit of Innovation: Full Lifecycle Innovation
In Pursuit of Innovation: Full Lifecycle Innovation
 
chapter 2
chapter 2chapter 2
chapter 2
 
Openness and innovation performance: are small firms different? (slides, pdf ...
Openness and innovation performance: are small firms different? (slides, pdf ...Openness and innovation performance: are small firms different? (slides, pdf ...
Openness and innovation performance: are small firms different? (slides, pdf ...
 
Gem innovation
Gem innovationGem innovation
Gem innovation
 

More from Emiconference2014

More from Emiconference2014 (18)

Manssila
ManssilaManssila
Manssila
 
Drake
DrakeDrake
Drake
 
Armando De Crinito
Armando De CrinitoArmando De Crinito
Armando De Crinito
 
Slide Lieve Apers
Slide Lieve ApersSlide Lieve Apers
Slide Lieve Apers
 
Slide Bart Van der Schueren
Slide Bart Van der SchuerenSlide Bart Van der Schueren
Slide Bart Van der Schueren
 
Slide Joanna Drake
Slide Joanna DrakeSlide Joanna Drake
Slide Joanna Drake
 
Slide Christina Koch
Slide Christina KochSlide Christina Koch
Slide Christina Koch
 
Slide Francesco Morace
Slide Francesco MoraceSlide Francesco Morace
Slide Francesco Morace
 
Slide Lisbeth Bahl Poulsen
Slide Lisbeth Bahl PoulsenSlide Lisbeth Bahl Poulsen
Slide Lisbeth Bahl Poulsen
 
Slide Joerg Wylegalla
Slide Joerg WylegallaSlide Joerg Wylegalla
Slide Joerg Wylegalla
 
Slide Juan Ruiz Alzola
Slide Juan Ruiz AlzolaSlide Juan Ruiz Alzola
Slide Juan Ruiz Alzola
 
Slide Rachel Lombardi
Slide Rachel LombardiSlide Rachel Lombardi
Slide Rachel Lombardi
 
Slide José Carlos Caldeira Pinto de Sousa
Slide José Carlos Caldeira Pinto de SousaSlide José Carlos Caldeira Pinto de Sousa
Slide José Carlos Caldeira Pinto de Sousa
 
Slide Linze Rijswijk
Slide Linze RijswijkSlide Linze Rijswijk
Slide Linze Rijswijk
 
Slide Kimmo Halme
Slide Kimmo HalmeSlide Kimmo Halme
Slide Kimmo Halme
 
Slide Paulo Ferreira Dos Santos
Slide Paulo Ferreira Dos SantosSlide Paulo Ferreira Dos Santos
Slide Paulo Ferreira Dos Santos
 
Slide Virginie Civrais
Slide Virginie CivraisSlide Virginie Civrais
Slide Virginie Civrais
 
Slide Patrick Vuillermoz
Slide Patrick VuillermozSlide Patrick Vuillermoz
Slide Patrick Vuillermoz
 

Slide Paolo Landoni

  • 1. POLITECNICO DI MILANO Department of Management, Economics and Industrial Engineering Emerging industries, Open Innovation and Innovation policies Paolo Landoni paolo.landoni@polimi.it
  • 2. Agenda • Emerging Industries •Open Innovation •Innovation Policies for emerging industries based on Open Innovation 2
  • 3. Agenda • Emerging Industries •Open Innovation •Innovation Policies for emerging industries based on Open Innovation 3
  • 4. What is an emerging industry? • The intersection of a unit of analysis and a temporal interval (Forbes and Kirsch, 2011) – The unit of analysis is the industry or the industrial sector, that is a group of firms using similar technologies and/or producing products that are close substitutes for one another – The temporal interval refers to the fact that emerging industries are industries in the earliest stage of development 4
  • 5. When does an emerging industry start ? • Many authors identify the beginning of emerging industries with the concrete manifestation of the new products or services. • But some influential authors (e.g., Christensen, 1993) identify the beginning with technological developments inside pre- existing industries. • For instance Garud et al. (2002) studied SunMicrosystems' efforts to sponsor its Java technology as a common standard even before the clear emergence of product-markets based on that technology 5
  • 6. When does an emerging industry end? • Low and Abrahamson (1997) mark the end of the emergent stage at the beginning of an industry's growth stage • But others extend the emergent stage past the growth stage to some later point, alternately characterized as “maturity”, “legitimation”, or “stability” (e.g., Aldrich and Ruef, 2006; Klepper and Graddy, 1990) 6
  • 7. How long does an emerging industry last? • Klepper and Graddy (1990) shown that an industry can take as few as two years and more than 50 years to achieve stability, which they define as the point at which the number of firms in the industry peaked • However, not all industries last long enough to experience all stages of development: some never grow to maturity or legitimacy • Of these inchoate industries, some lie dormant for decades 7
  • 8. Which firms create emerging industries? • Some industries arise primarily through the entry of new, independent (de novo) firms, such as the “dotcom” firms that took root in new Internet-related industries in the mid-1990s • But other industries arise through de alio entrants, that is through firms that already had a presence in another market • For example, the disk array industry that emerged in the late 1980s and early 1990s was comprised primarily of large firms, such as IBM and Compaq 8
  • 9. Why do emerging industries emerge? • Firms experience a conflict in the choice of technology – On one hand, a firm has an incentive to adopt the same technologies and knowledge and product offer as existing firms to reduce its operating costs. This leads to groups of firms, i.e. industries, that exploit the benefits of accumulated knowledge – On the other hand, firms can attract large demand if they can adopt previously unexplored technologies and ideas so that their new goods and services fit consumers' unsatisfied wants and needs • Once some pioneering firms adopt the new technology or ideas, more firms use the same approach or technology to leverage the knowledge accumulated by the pioneers, which gives rise to a new industry 9
  • 10. Agenda • Emerging Industries •Open Innovation •Innovation Policies for emerging industries based on Open Innovation 10
  • 11. What is Open innovation? “Combining internal and external ideas as well as internal and external paths to market to advance the development of new technologies” 11 Chesbrough, H. (2003)
  • 12. Closed innovation vs Open Innovation 12 Markets Research Development boundaries Closed Innovation Chesbrough, H. (2003) Markets Research Development boundaries Open Innovation
  • 13. Who is involved in Open Innovation? 1/2 • Firms can involve suppliers, clients, engineering and design companies, research centres and universities and firms in other industries. • In the past these relationships have been mainly one-to-one (e.g. technology transfer) or in small groups (consortia) • Recently, leveraging on Information and Communication Technologies, firms have involved also crowds of users and inventors in open source projects and in crowdsourcing initiatives (e.g., Innocentive or Ninesigma platforms) 13
  • 14. Who is involved in Open Innovation? 2/2 • Furthermore, firms have always learnt from competitors and potential competitors • For instance Xerox developed the graphical user interface (GUI) but didn’t use it. • Apple Computer exploited it in its Macintosh operating system creating the personal computer industry 14
  • 15. Agenda • Emerging Industries •Open Innovation •Innovation Policies for emerging industries based on Open Innovation 15
  • 16. The aim • Given the importance of innovation for social and economic development policy makers are interested in innovation policies • In particular, policy makers would be happy to identify in advance emerging industries and to invest on them in their countries or regions to gain a competitive advantage 16
  • 17. The problems … it is not easy to identify the most promising emerging industries in advance and there are many different ones that can be interesting to invest in … some emerging industries will not mature at all, some of them will remain emerging industries for decades … it is not easy to identify the pioneer firms (they can be both new firms and existing ones) … it is difficult to understand the difference and the priority between emerging industries and emerging technologies … and which are the most promising technologies? 17
  • 18. A proposal • Innovation policies to support well recognized emerging industries remain important • However efforts to identify and promote new emerging industries can be misplaced • Given the increasing importance of the new Open Innovation approach, policies that leverage this approach could be useful to promote the birth and development of new industries – many new industries have been based on the successful combination of existing knowledge from different sources – and new technologies increasingly need the pooling of resources and capabilities of different actors to develop 18
  • 19. How? 1/3 Promote mobility and radical open innovation projects of both existing and new firms (pioneers) • Labour mobility is a crucial mechanism through which skills and experiences are transferred between firms, industries, regions and nations (e.g., Baruffaldi and Landoni, 2012; Neffke and Henning, 2013) 19
  • 20. How? 2/3 Support research centres and universities and their collaboration with pioneers • To promote this collaborative projects, and the ones previously described, policy support to innovation platform and crowdsourcing platform could be useful. 20
  • 21. How? 3/3 Help the re-integration of struggling pioneers in other firms and research centres. • There is evidence that de novo entry is more common than de alio entry in emerging industries and also that de novo firms are, on average, less successful than de alio entrants • Pioneers invest time and resources for results that, as previously noted, can then became common knowledge for entire industries • Help from policy makers to re-integrate struggling pioneers in other firms and universities could lower the risk for the pioneers and could strengthen the receiving firms and research centres 21
  • 22. To conclude • There are many information and technologies available and being developed, what is needed are entrepreneurs able to understand their potential and to have visions of future products and services that incorporates them • This is what happened when Steve Jobs of Apple met the researchers of the Xerox research lab and learnt about the Graphical User Interface (GUI) 22
  • 23. © 2012 MIP – Riproduzione riservata Management of Design and Innovation www.madeinlab.it 23 To discover new continents you must sail uncharted oceans Paolo.Landoni@polimi.it