Project Management Successes with Global Teams


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  • Project Management Successes with Global Teams

    1. 1. Project Management Successes with Global Teams
    2. 2. Presenters <ul><li>Glenn Gregg </li></ul><ul><li>Senior Project Manager </li></ul><ul><li>Life Sciences Engineering Center </li></ul>
    3. 3. Introduction <ul><li>Executing projects utilizing personnel and equipment resources distributed across the globe is becoming a common practice. This workshop will address some of the key project controls considerations. </li></ul><ul><li>Emerson has mastered issues with language, time zones, and cultural differences across virtual teams. This workshop however will focus on the project controls necessary to ensure security of confidential information, control of documentation and applications configuration as it relates to this distributed project execution environment. </li></ul>
    4. 4. Project Benefits <ul><li>Labor – use of BCEC </li></ul><ul><li>Labor – global talent pool </li></ul><ul><li>Labor – Ability to quickly meet resource demands </li></ul><ul><li>Schedule – shortens review cycles </li></ul><ul><li>Schedule – allows work 24 Hours/day </li></ul><ul><li>Quality – Protection of Confidential Information </li></ul>
    5. 5. Comment on Technology <ul><li>Availability of applicable technology is plentiful – applying it effectively for your project is the issue. </li></ul><ul><li>Shared Web Sites, Blogs, Wiki, RVO, email, Twitter, IM, LiveMeeting, Videoconferencing, VoIP, VPN, etc… </li></ul><ul><li>The Project Plan must address the tools to be used. The team must understand – training is required. </li></ul>
    6. 6. Comment on Technology <ul><li>Define a set of tools and their applicability to the project. These tools should facilitate more frequent and more personal communications among the team, including:   </li></ul><ul><ul><li>A networking site to bring the team together to improve the visibility of individual and team expertise  </li></ul></ul><ul><ul><li>A team startup kit that defined roles, responsibilities, and best practices to improve dispersed teams’ interactions and alignment  </li></ul></ul><ul><ul><li>A blog to allow sharing of ideas in an informal manner </li></ul></ul><ul><ul><li>Use of RSS and Alerts to keep the team synchronized </li></ul></ul>
    7. 7. Language, Time Zones, and Cultural Differences <ul><li>Communication/Collaboration </li></ul><ul><ul><li>Development of goals, schedules, protocols, and shared processes </li></ul></ul><ul><ul><li>Organization with Roles and Responsibilities </li></ul></ul><ul><ul><li>Cross-cultural liaisons. Team members with these cross-cutting roles are able to transfer contextual information as they bridge subgroups </li></ul></ul><ul><ul><li>Frequent and inclusive communication </li></ul></ul><ul><ul><li>Stimulate sharing of knowledge – brainstorming, problem solving, shared experiences </li></ul></ul>
    8. 8. Project Example <ul><li>Atlanta Energy Projects </li></ul><ul><ul><li>Rotate BCEC Engineers </li></ul></ul><ul><ul><li>Local Lead, Work Package Definition and Execution </li></ul></ul>
    9. 9. Document Control <ul><li>Management </li></ul><ul><ul><li>Storage structure </li></ul></ul><ul><ul><li>Clear identification of the “current working” document </li></ul></ul><ul><ul><li>Creation, editing, review processes </li></ul></ul><ul><ul><li>Numbering/naming - conventions </li></ul></ul><ul><li>Predefined content templates </li></ul><ul><li>Glossary, Abbreviations </li></ul><ul><li>Document Control List/Database </li></ul>
    10. 10. Project Example <ul><li>SharePoint </li></ul><ul><li>Emerson PMO </li></ul><ul><li>Project PMP </li></ul>
    11. 11. Security of Confidential Information <ul><li>Plan </li></ul><ul><ul><li>Repository Organization </li></ul></ul><ul><ul><li>User Groups, Access </li></ul></ul><ul><li>Team Training </li></ul><ul><ul><li>Confidentially Agreement </li></ul></ul><ul><ul><li>Transmittal Process </li></ul></ul>
    12. 12. Project Example <ul><li>SharePoint </li></ul><ul><li>Group/User/Folder Structure </li></ul><ul><li>Training </li></ul>
    13. 13. Application Configuration/Software <ul><li>Plan </li></ul><ul><ul><li>One development system </li></ul></ul><ul><ul><li>Access control </li></ul></ul><ul><ul><li>Change Control and Backup strategy </li></ul></ul><ul><li>Global Team Strategies </li></ul><ul><ul><li>Remote Access Strategy </li></ul></ul><ul><ul><li>Work Partitioning </li></ul></ul><ul><ul><li>Usage/Maintenance Schedules </li></ul></ul>
    14. 14. Project Example <ul><li>Lessons Learned </li></ul><ul><ul><li>Configuration Control </li></ul></ul><ul><ul><li>Maintenance of multiple systems </li></ul></ul><ul><ul><li>Systems Backup </li></ul></ul><ul><li>Remote Testing </li></ul><ul><ul><li>Partner Networking </li></ul></ul><ul><ul><li>Remotely test on target system </li></ul></ul>
    15. 15. Summary <ul><li>Emerson effectively deploys global teams in the virtual environment. Integration of global standards, best practices and processes. Team training on the tools and processes is necessary. </li></ul><ul><li>Key benefits include reductions in labor costs and perhaps of more significance, the ability to shorten the implementation schedule. </li></ul>
    16. 16. Where To Get More Information <ul><li>Emerson Process Management Project Management Office </li></ul><ul><li>Google “Global Virtual Teams” </li></ul>